商务英语口语与实训尔雅学习通答案
第1章
问题：What class of ticket would you like，______ class or business class? 那你需要定什么舱位的机票？
答案：economy
问题：以下术语中英翻译中正确的是？
答案：One-way ticket 单程机票#Round-trip ticket 返程机票
#Return ticket 回程机票
问题：Whatinformationshouldweoffer whenwereserveanairticket? 答案：Personal name#Leavingdate#Destination
问题：
LeeisgoingtoreserveanairtickettoParis.Butheisnotsureaboutth ereturndate.Sowhatkind of ticket would you suggest him to book? 答案：One-wayticket#Openticket
问题：“请问您想什么时候出发呢？”以下英文表达正确的是？
答案：When would you like to leave?#When will you depart?#What time would you like to take the plane?#When do you plan to go?
问题：Howcouldwepaytheticketfare?
答案：Bycash.#Bycreditcard.#Payonline.
问题：“如果您现在预订，可以享受八折优惠。”以下英语表达正确的是？
答案：We could offer you 20% discount if you reserve now.#You are 20% off if you reserve the ticket now.
第2章
问题：I am afraid that your baggage is ______.
答案：overweight
问题：We have to ____________, before going through the Security Inspection.
答案：check the documents#check the luggage#choose the seat#get the boarding pass
问题：We should show our ID card when we are checking in at the departure lounge.
答案：错误
第3章
问题：Usually speaking, when should we get to the airport for the international flight?
答案：2 hours before taking off
问题：Most passengers must go through the security gate for check.
答案：错误
问题：The passengers are not allowed to carry metallic things. 答案：错误
问题：The carry-on luggage must go through X-ray scanner.
答案：正确
问题：?? Flammable items cannot be taken with you into the aircraft.
答案：正确
问题：???? The cellphone and laptop should be put in the basket for check.
答案：正确
问题：Most passengers must go through the security gate for check.
答案：错误
第4章
问题：Which item belongs to the contraband on the plane for the carry-on baggage?
答案：water#lighter#knife
问题：Only international flights require security check.
答案：错误
问题：The passenger, who refuses the check, would not be allowed to board the flight.
答案：正确
问题：Battery and mobile pack charger are allowed in the checked luggage.
答案：错误
问题：It doesn’t matter to make jokes regarding aircraft hijacking or bombing.
答案：错误
问题：Any liquid is prohibited in the carry-on luggage.
答案：正确
第5章
问题：The sign above means__________?
答案：escalator
问题：The sign above means__________?
答案：baggage cart
问题：If we need some help at the airport, what kinds of signs below could we look for?
答案：
问题：What does the sign below mean?
答案：Wet floor!
问题：Which sign blow has the same meaning as the sign above? 答案：
问题：The sign above means______________?
答案：toilet#restroom#bathroom#lavatory
第6章
问题：Boarding usually happens _____ minutes before scheduled departure.
答案：30
问题：About two hours prior to takeoff, the gate attendant will announce the boarding time.
答案：错误
问题：Most hallways are long.
答案：错误
第7章
问题：Which of the following doesnt belong to nonalcoholic beverage?
答案：liquor
问题：Please put your _____ in upright position.
答案：seat back
问题：Now we’ll be serving drinks. Please pull down your ______ table.
答案：tray
第8章
问题：What are listed on the passenger arrival card?
答案：flight number#passport number#occupation#date of birth
问题：If your uncle is a Chinese and he goes to Paris for travelling, then for French people, his behavior is _____.
答案：immigration
问题：After we get off the plane, will we be able to leave the airport directly and enjoy our travelling in the foreign countries?
答案：错误
问题：Immigration officer will not check whether your passport and the visa are valid.
答案：错误
第9章
问题：As a Chinese, how many customs should we go through when we go to Paris for travelling?
答案：twice
问题：what cannot be allowed for clearance?
答案：Articles not for peosonal use#Articles exceeding the reasonable amount#Articles exceeding the limitation of the permitted value#Articles without payment of required duties
问题：Which carousel is for the luggage from Shanghai? : 哪个行李传送带是负责运送来自上海的行李的？
答案：正确
第10章
问题：Which of the following is a foreign currency?
答案：JPY#USD#EUR
问题：What should be signed on the exchange form?
答案：name#address#the amount of money
问题：Whichofthefollowingcurrenciesarestillavailablenow？答案：dollar#HK dollar#yen
问题：Which of the following is a creadit card？
答案：American Express#Visa#Mastercard#Carte Blanche
问题：Is it in travelers cheque？：能换旅行支票吗
答案：正确
第11章
问题：What are the possible reasons of baggage Lost?
答案：Find the wrong baggage claim area.#Your luggage is on the wrong flight.#Your luggage is overweight.
问题：Which of the following aspects need to be given in order to find the lost luggage?
答案：your flight number#description about your luggage#your contact number or address
问题：You neednt to pay for the excess baggage charge for your overweight luggage.
答案：错误
问题：If you want to pick up your luggage, you need to find the baggage claim area first.
答案：正确
第12章
问题：If a person is not quite sure about how to find a certain place, you might_________.
答案：give some specific directions
问题：Which one could be the best way to give directions?
答案：Try to be simple.
问题：Before we ask for directions, we neednt remember to be polite.
答案：错误
问题：The best way to give directions is to use long sentences which include lots of detailed information.
答案：错误
第13章
问题：I’d like to _______ further explanations about exchanging business cards at the first meeting.
答案：post
问题：I'm glad to have the _______ of meeting you in my hometown. 答案：pleasure
问题：We _______ very much that you have come to visit our company.
答案：appreciate
问题：In the business letter of _______ ,give background information from your personal experience.
答案：introduction
问题：I _______ a lot every year on business, but this is my first visit to your country.
答案：travel
问题：Business introductions are usually very formal.
答案：错误
问题：You should introduce the old to the young.
答案：错误
问题：When receiving others’ business card, always look at it and acknowledge it.
答案：正确
问题：Put the card you received carefully in your card case or with your business documents.
答案：正确
问题：Some elements like introducers, recipients, context and etiquette should be considered in business introduction.
答案：正确
第14章
问题：We _____ high reputation among our customers in the world market.
答案：enjoy
问题：We are focusing our attention on building a strong _______ and improving the quality of our products.
答案：client base
问题：What preparation work should we do before we go to the airport to meet the guest(s)?
答案：Check the guest(s) flight number and arrival time.#Book a room (rooms) for the guest(s).#Prepare business card for exchanging.#Prepare a kind of vihicle, such as a car or bus.
问题：It is not so necessary to exchange your name card with your customer when meeting him at the airport.
答案：错误
第15章
问题：Business appointments are usually very formal.
答案：正确
问题：You should arrive early to greet your guests.
答案：正确
问题：You should make a business appointment face to face. 答案：错误
问题：When making business arrangement, you should follow some rules.
答案：正确
问题：It is not necessary to make your first appointment as early as possible.
答案：错误
第16章
问题：I was just _____ by the airlines that my flight has been rescheduled.
答案：informed
问题：I am planning to _______ my talk with him till Tuesday. 答案：postpone
问题：According to the schedule_______before, Mr. Shawn is going to visit your company.
答案：arranged
问题：I'm afraid that I have to __________ my appointment. 答案：cancel
问题：Something _______ has come up. He has to attend a very urgent meeting.
答案：unexpected
问题：Making the call to rearrange the appointment is a good way.
答案：正确
问题：Lies or bogus excuses are worst reasons for rescheduling. 答案：正确
问题：You should call the person you are scheduled earlier whenever possible.
答案：正确
问题：You should bring forward the appointment as soon as possible.
答案：错误
问题：Business schedules couldn’t help companies keep track of important events and dates.
答案：错误
第17章
问题：Which is not one of the main types of hotel room offered to the conference attendees?
答案：family suite
问题：A hotel usually provides the following services except ______.
答案：route arrangement
问题：Choose the most suitable expression
答案：vacant 未被占用的
问题：Choose the most suitable expression
答案：洗衣服务 laundry service
第18章
问题：How much do you _____ per night?
答案：charge
问题：60 dollars per night per room, plus 15%____.
答案：service charge
问题：I would like to reserve a family ____.
答案：room
问题：What items should be covered while booking a room?
答案：arriving date and time#types of room#number of the rooms#personal information
问题：Do you have a _______twin room ?
答案：vacant#spare
第19章
问题：The identification is unnecessary to present when you check into the hotel as it can be seen in the hotel reservation system.
答案：错误
问题：Providing the registration number can save our time for pulling up the information.
答案：正确
问题：When upgrading the room, we should never pay the extra charge.
答案：错误
问题：There are several ways for booking a hotel, such as online booking, telephone booking, etc..
答案：正确
问题：We don't need to give tips to bellboy when reaching the hotel.
答案：错误