R: Dear sir,may I help you?
C: Yes,I want to rent a house.
R:What kind of house do you like best?
C:En…..Do you have some pictures of the house?
R:Yes,come with me. I will take you to see my master.
R:This is the master who intiated me into the craft.
B:Hello,sir nice to meet you.
C:Nice to meet you too. I want to rent a house and could you give some introduction of the house? B:OK.Look at this apartment have two badroom,one kitchen,one kitchen,one washroom,one living room. Each of our homes feature a full-size washer & dryer, an open concept design, wood grain flooring, granite countertops, private patio, 10-foot ceilings, custom-designed exterior lighting, fully-equipped fitness center and a pristine resort style pool!
B:Here are our second kind of house.This is a cando.It has two benrooms,onw kitchen and one living rooms.The bedrooms has been furnished.
B: This is an old farm home in a country setting in the village of Ballston Spa.
Sunny, clean private home with large yard.
Walk to cafes, restaurants and antique stores in downtown Ballston Spa..
Home has:
4 Bedrooms / 2 Baths
2 Queen beds, and 2 twin beds!
-Fully furnished living room
-Fully furnished kitchen with dining space
-Fully furnished bathrooms
Home Amenities include:
Fully furnished home
Fully equipped kitchen
Off street parking.
B:which one do you like best?sir.
C:I lile the first best.
B:excuse me, sir ,the first one is a little expensive,
C:How much?
B:2398$/month
C:No problem.I like the house which has swimming pool,and it makes me feel confortable.
课题一·商务英语交谈常见的几种情况 1. Greeting message 祝福 Hope you have a good trip back. 祝旅途愉快。 How are you? 你好吗? How is the project going on? 项目进行顺利吗? 2. Initiate a meeting 发起会议 I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben. 我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空? I would like to hold a meeting in the afternoon about our development planning for the project A. 今天下午我建议我们就A项目的发展计划开会讨论一下。 We'd like to have the meeting on Thu Oct 30. same time. 十月三十号(周三),老时间,开会。 I want to talk to you over the phone regarding issues about report development and the XXX project. 我想跟你电话讨论下报告进展和XXX项目的情况。 3. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议 Shall you have any problem accessing the folders, please let me knows. 如果存取文件有任何问题请和我联系。 Thank you and look forward to having your opinion on the estimation and schedule. 谢谢你,希望能听到更多你对评估和日程计划的建议。 Look forward to your feedbacks and suggestions soon. 期待您的反馈建议! What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做? What do you think about this? 这个你怎么想? Feel free to give your comments. 请随意提出您的建议。 Any question, please don't hesitate to let me know. 有任何问题,欢迎和我们联系。 Any question, please let me know. 有任何问题,欢迎和我们联系。 Please contact me if you have any questions. 有任何问题,欢迎和我们联系。Please let me know if you have any question on this. 有任何问题,欢迎和我联系。 Your comments and suggestions are welcome! 欢迎您的评论和建议! Please let me know what you think? 欢迎您的评论和建议! Do you have any idea about this? 对于这个您有什么建议吗? It would be nice if you could provide a bit more information on the user's behavior. 您若是能够就用户行为方面提供更多的信息就太感激了! At your convenience, I would really appreciate you looking into this matter/issue. 如果可以,我希望你能负责这件事情。
商务英语情景对话 A: seller B: buyer A: Hello, welcome to XX company, I’m the (职位). These are my Colleague , Miss … and Miss …. B: Hi, nice to meet you. I’m the (职位)，from XX company,(城市，国家) A: Nice to see you, too. Here is our catalogue for your reference. Is there anything particular you’re interested in? B: Well, I’m interested in your golden delicious apple. A: You have a good judgment. Golden delicious apple is famous as its first class quality, rich juice, and sweet sour taste. It’s also produced from Shandong province which has a good reputation of apples. B: well, I’m very impressed .May I have some idea of your price? A: Sure, USD 2000 per ton, CIF Newyork.(
B: Your price for golden delicious apple at USD 2000 per ton is on the high side, I can’t accept it. A: You must be aware that the price of golden delicious apple has been increasing since last year. It is fixed according to the upward trend in the international market price. B: But your price is much higher than the market price .Thailand gives a much lower price. A: The quality of this kind of golden delicious apple is much better. I can quote you on apple of quality and the price will definitely be lower. Our price varies according to the quality. B: What i mean is that your price is higher than of the same quality .It will be hard for us to persuade our clients to accept such a price .And as I known, many suppliers are in fact cutting the price trying to get a large market share. A: But our product can deal with the competition .You can see that we have already got many orders and more are coming. It shows that our product and price are acceptable
《商务英语会话》课程教学大纲 （Foreign Trade Talk in English） 课程类型：专业必修课 课程编号：N063229 适用专业：国际贸易实务 先修课程：国际商务英语写作，剑桥商务英语（一） 后续课程：剑桥商务英语（二） 学分：3学分 总学时：48学时其中理论学时:30学时, 实验或上机学时:18学时 教学目的与要求： 本课程的教学目的：培养学生具有熟练的外贸英语听、说能力，熟悉和掌握国际贸易基础知识和基本技能，紧密结合国际贸易实务的各种场景，并对各种场景中商务活动所涉及的相关话题进行举一反三的情景教学，旨在于使学生能够掌握外贸英语会话中的专业术语、常用词汇、惯用句型表达方式或某种语法现象。 通过本课程的学习达到以下教学要求： 1、知识：掌握外贸英语基础知识（专业词汇、句型和口语习惯用语） 2、技能：结合外贸实际场景，培养英语口语交流技能和语言转换能力 3、能力：通过特定场景训练学生使用综合对话交流的能力 本课程为考查课程。 考查考核方式：本课程考核方式为口试，测试内容涉及迎接客商、询价报价、磋商价格、商谈付款、联系装运、商品包装、洽谈保险、商品检验、索赔仲裁、经销代理、签署合同、送别客商等方面的话题，考试题由学生根据话题自选。考试时，两个学生一组，一学期提供每人四次测试机会，每次各占期末成绩的10%。测试评价标准（优秀等级）为：对话清晰流畅达意，语音语调纯正，无句型错乱或语言障碍现象。考核成绩采用百分制评定，平时成绩占50%，期末成绩占50%。
Lesson One At the airport 教学目的与要求： 通过本课的学习，应结合课文情景掌握在对外贸易活动中所涉及的机场接待客户话题的专业术语、常用词汇与语言点、惯用句型表达方式和常规对话特点，以及基本礼仪用语的表述。 教学内容： 讲授在对外贸易活动中所涉及的机场接待客户话题的专业术语、常用词汇、惯用句型和对话方式。如：飞机场、等待、您好、欢迎您、旅途、愉快的、请这边走，以及打招呼、自我介绍、问候旅途情况、询问其他情况的表述等。 教学重难点： 教学重点: Students should practice on how to greet others and how to make an introduction. 教学难点: It is hard to make students speak out and really talk with each other only in English.. Lesson Two In the hotel 教学目的与要求： 通过本课的学习，应结合课文情景掌握在对外贸易活动中所涉及的安排客户入住宾馆话题的专业术语、常用词汇与语言点、惯用句型表达方式和常规对话特点，以及基本礼仪用语的表述。 教学内容： 讲授在对外贸易活动中所涉及的安排客户入住宾馆话题的专业术语、常用词汇、惯用句型和对话方式。如：洗澡间、考虑周全、时间表、历史上著名的、名胜古迹、能给人帮助是
商务英语场景对话 Ms. Anna ，Jack（Dialogue 1），Merry ，Jack（Dialogue2），Shelley ，Ms.Vivian，Mr.Jackson. Dialogue 1 Ms. Anna：Hello，this is Batina Fation Company，Kelley Anna speaking. Jack:Hello，this is jack from James Trading Company.May I speak to Ms.Shelley. Ms. Anna：Oh,I am afraid she is not here now.She has went to Shanghai on business yesterday. Jack:Oh,it is a pity,When will she come back? Ms. Anna：Maybe tomorrow.Would you like to leave a message to her? Jack:Ok,Iam Jack Robin, J a c k R o b I n,from James Trading Company.Our company wants to promote two monthly sportswears to your Company.Including men’s and women’s clothes.I’d like to talk with Ms.Sheylley face to face. Ms. Anna：Ok. Jack Robin, from James Trading Company.I will pass on your message to Ms Shelley. Jack:Great,it’s very kind of you,I will keep waiting for the response.Goodbye Mr. Smith. Ms. Anna：Goodbye!
电大网考《商务英语基础(1)》作业试题及答案 一单选题 1. Can I ____a message or would you like to ring him on his mobile phone? （5.00分） A. make B. leave C. have D. take 2. The engineer recommended________ （5.00分） A. when we look at this question. B. that values his new ideas. C. that the process can be made simpler. D. which is the Mark 2 project. 3. Shall we get straight ________to business? （5.00分） A. in B. down C. over D. for 4. We’ll do our _____to make your visit worthwhile.（5.00分） A. best B. much C. most D. worst 5.We very much appreciate your efforts________（5.00分） A. our production costs must be no more than 15 percent. B. has done damage to our reputation C. to negotiate with you D. to make this product possible 6.Because we can’t find a compromise________（5.00分） A. we’ve ever given before. B. but I got nothing out of it. C. and there are two hundred and sixteen thousand employees worldwide. D. I am afraid we can go no further. 7. I have the authority________（5.00分） A. to negotiate with you B. has done damage to our reputation C. to make this product possible D. what seemed an impossible problem 8.Could you come______ to the development workshop for a second?（5.00分） A. up B. on C. down D. over 9. Could you _________the times of flights to Atlanta and reserve me a seat? （5.00分） A. find through B. find C. find over D. find out 10.The company really needs the fax machine by tomorrow________（5.00分） A. we’ve ever given before. B. but I got nothing out of it. C. or it will have to look elsewhere. D. I am afraid we can go no further. 11. I have a small token of our gratitude________ （5.00分） A. that the process can be made simpler. B. when we look at this question. C. which is the Mark 2 project. D. which I would like you to have. 12.I wonder __________you could check Mr. Sakai’s European itinerary.（5.00分） A. how B. if C. that D. what
关于商务英语对话材料精选日常商务英语 口语对话 商务英语是一门新兴的学科,商务英语翻译既是该学科中的关键一环,又是教学考的难点。X整理了关于商务英语对话材料，欢迎阅读! 关于商务英语对话材料一 哈里: Ok quiet down people, I wish to xxmence this meeting. First order of the summary meeting is a progress report from the sales team. 好的.诸位.请安静.我希望开始会议.本次总结会议的第一项议程是销售团队的一份进度报告. 萨姆: So far things couldn`t have gone any better. The team has finally xxe together and is performing as a single entity. It`s incredible to see. 目前为止事态再好不过了.该团队终于做到了齐心协力.正作为一个单一的整体运作.这实在是令人难以置信. 哈里: Really? Could you elaborate on their progress? 真的吗?你能详细说明他们的进展吗? 萨姆: Sure, so far our actual sales figure is 150% above our forecasted level of sales. The Team has further subdivided into smaller teams to concentrate
their focus more. 当然可以.迄今.我们的实际销售额高出预期水平的150%.该团队并且进一步细分为各个小组来更好地集中致力于各自的任务. 哈里: What result has braking down the team into smaller groups had? 团队划分成各个小组后产生了什么样的结果? 萨姆: It enables them to focus much more intensely on their intended sales target. This has resulted in far more effective sales strategies. 它使得他们能够更加强烈地锁定他们预定的销售目标.这导致了更有效的销售策略. 哈里: But has there been any overlapping or breakdowns in xxmunication? Smaller groups often result in more inefficiency if anything. 但是出现了工作重叠或者沟通障碍问题吗?别的不说.更小的分组往往会导致低效率问题的加重. 萨姆: True, but with constant and tightly controlled overall management, I have managed to keep it together. 没错.但是凭借持续不断和紧密控制的整体管理.我成功地使他们团结协作.
新产品推荐 林先生:These are our new models. 这些是我们的新产品. 李小姐: What are their strong points? 有什么优点? 林先生: There's a lot to be said for them. In the first place.they are more durable than any similar ones on the market. 优点很多.首先.它们比市场上任何类似产品更耐用. 李小姐: Why does it take longer to wear out than the others? 为什么它比其他产品耐用呢? 林先生: The yarn is carefully selected for quality and woven very tightly in this fabric. 这纱的质量是经过精心挑选的.而且质地织得很紧密. 李小姐: Can you leave these samples with us? 可以把样品留下来吗? 林先生: How long do you want to keep them? 你要留多久? 李小姐: About three days. 大约三天. 林先生:
That's all right 好吧 In the telephone Daisy: Is Tom there? Tom 在吗? Gates: He’s not here right now. 他现在不在这里 Daisy: Do you know when he will be back? 你知道他什么时候会回来吗? Gates: He should be back in 20 minutes. 他应该二十分钟内会回来。 Daisy: Can I leave a message? 我可以留个话? Gates: Yes. Go ahead, please. 可以, 请继续。 Daisy: When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?
初级商务英语（20）(1) Unit 20 The budget meeting Modals 1. Listening Listen to the extract from a budget meeting. Peter, John and Susan are discussing next year’s departmental budgets. As you listen, indicate their opinions on the table below. Use these symbols: + = more money should be spent - = less money should be spent OK = the proposed figure should remain the same Budget proposals 请见附图20-1 Listening Task P: Right, let’s get started. Now, you’ve all seen the budget proposals for next year. Have you got anything to say? J: I think the research figure is too low. We should increase it by at least 5%. P: Well, we could do that, but it means less money for the other departments. I think it should stay the same. S: I agree with John. We could reduce the figure for marketing-that would allow us to increase the budget for research. P: I felt marketing needed a good figure this year. They’ve got a big launch mid-year. I think they couldn’t manage with less. J: I’m sure they could and… P: Just a moment. Let’s look at the other two department budgets. That’s production and sales. J: Well, we can’t cut the production budget, that’s for sure. I don’t know about sales. S: Why do you say we can’t cut production’s budget? They had a big investment last year. Well, surely they could manage on less this year? P: Yes, I think I agree. Production ought to manage with less this year, having spent so much last year. S: A small cut in the production budget might mean we could increase the research figure. P: Right, I’ll put that to the Production Manager. Finally, what about sales? S: I think it’s a bit high. They might save a bit by spending less on the after-sales side. P: John, any views? J: Well, I think we should spend more on sales. P: That’s out of the question. The figure shouldn’t be changed. 2. Presentation Modal verbs(such as should, ought, can, could, might) can be used to indicate speakers’ attitudes or opinions. These can be categorized as follows:
商务英语情景对话100主题-真正完整版
Day today Office日常事务 1 Faxes传真 2 Telephone Calls电话 3 Making Telephone Appointments电话预约 4 Memos备忘录 5 Business Correspondence商业信函 6 Placing an Order下订单 Office Talk办公室谈话 7 Coworkers同事 8 Bosses老板 9 Brainstorming集体讨论 10 Commuting乘公交车上下班 11 The Working Lunch工作午餐 Business Trip商务旅行 12 International Business Travel国际商务旅行 13 Dressing for Business商务着装 14 Hotel Situations旅馆情景 15 Negotiating the Subway乘地铁 Client Reception接待客户 16 Receiving Clients接待客户 17 Entertaining Clients招待客户
18 Accommodating Foreign Clients接待国外客户 19 Factory Tours参观工厂 Business Communization商务交流 20 Personal Introductions个人介绍 21 Small Talks聊天 22 Delivering Bad News传达坏消息 23 Polite Questions礼貌提问 24 Farewells道别 Negotiation谈判 25 Clarifying the Stakes说明利害关系 26 Making Concessions做出让步 27 Discussing the Bottom Line讨论底线 28 Accepting and Confirming接受和确认 29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手 Company Organization公司结构 30 CEO执行总裁 31 Stockholders股东 32 Board of Directors董事会 33 Managerial Staff管理人员 34 Labor Staff普通员工 Meetings and Interviews会议和面谈
Unit 1 Introductions and Greetings I: Listening & Speaking Task Two :Listen to the dialogue again and fill in the missing words. 1. boss 2. meet 3. lot 4. business 5. seat 6. card 7. mine 8. Coffee Task Three: Listen to the dialogue twice and decide “T” or “F”. 1. T 2. F 3. T 4. T Practice Comprehension of the Text I. Read the passage and decide whether the following statement are True or False. 1. F 2. F 3. T 4. F II. Translate the following sentences into Chinese. 1.恰当的介绍是以后沟通的好的开端。 2.握手是显示你对另一方的信任和尊敬。 3.一旦你被介绍，你将引起别人的关注。 4.通过重复另一方的名字来问候对方。 Word Study III. Give the English words or phrases for the meanings provided. 1.customer 2. communication 3. attract 4. custom 5. company 6. request 7. respect 8. proper IV. Fill in the blanks with the words or expressions given below. 1. respect 2. requested 3.look forward to 4.introduce 5. heard of 6. communication 7. respond 8. customer Grammar Exercises V. Complete the following sentences with the words in blanks. 1. When people meet for the first time 2. First, names and positions 3. a secretary 4. three basic rules 5. the beginning of the first meeting VI. Choose the best answer.
电话 Dialogue 1 对话一A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you ? 您好，感谢您致电布拉德福家庭公司。我是特蕾西，有什么需要我帮忙的吗？B: Hello, I would like to speak to your director of human resources, Ms. Jenkins, please. 你好，我想找你们的人力资源部主任詹金思小姐通话。 A: Just a moment, I'll check to see if she is at her desk. May I tell her who is calling? 稍等，我去看看她是否在办公室。请问您是哪位？ B: This is bill burton from Milford Insurance, I'm calling in regards to our meeting next Tuesday. 我是米尔福德保险公司的 比尔·伯顿，我想问一下有关下周二我们见面的事。A: Thank you , Mr. Burton. Can you please hold for a moment? I'll check to see if she is available. 谢谢你，伯顿先生。请您先等一会好吗？我去看看她是否在办公室。B: No problem. 没问题。 A: I'm sorry, Ms. Jenkins is away from her desk. She has already left for lunch. Would you like to leave a message for her? 非常 抱歉，詹金思小姐现在不在办公室。她去吃午饭了。您愿意给她留个口信吗？
Booking Hotel Rooms （Tina and Minnie arrive at Garden Hotel. Minnie i s now asking something in the reception desk.） Receptionist：Good afternoon. Welcome to Garden Hotel. Can I help you, madam? Minnie：Well, I’m Minnie from ABC Company. I’d like to check in, please. Receptionist： All right. Do you have a reservation with us, madam? Minnie： Sorry, I didn’t book any room before. I would like to know which standard room do you have ？ Receptionist： Wait a moment, please. We have standard double room, and standard single room. What kind of room do you need? Minnie： W hat’s the price for standard single room？ Receptionist： oh，sir. The price for standard single room is 200 Yuan。 Minnie： OK. I’d like to check in a standard single room. Receptionist： All right. How many days are you planning to stay? Minnie： I want to stay here for 3 days. Receptionist： Wait a moment, please. Madam，please show your passport or ID card. Minnie： Here you are. Receptionist： Wait a moment ，please. Could you please fill in the registration card? Minnie： Sure. Here it is. Is it all right? Receptionist： Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. The check-out time is . of forth day later。 Minnie： Thank you. Receptionist： Y ou’re welcome. Good luck。
商务英语写作基础知识 使用日常讲话的方式来写作 Pedantic学究式的Readable日常可用的ascertain find out (发现) aforementioned these (这些) is a result of because (因为) at this point in time now (现在) before long soon (不久) cease stop (停止) commence start, begin (开始) compensate pay (报酬) correspondence letter (信函) demonstrate show (表现) desire want (需要) due to the fact because (因为) during the time that while (当……的时候) elect choose (选择) facilitate ease, help (方便) for the purpose of to (为了) give consideration to consider (考虑) implement do (完成) in close proximity near (靠近) in the future soon (不久) in the event that if (如果) indebtedness debt (欠债) indicate show (表现) in the view of the fact that since (由于) locate find (发现) numerous many (许多) on condition that provided (如果) prior to before (在……之前) purchase buy (购买) rapid fast (快速) reason is because reason is (因为) residence address (住址) subsequent to after (在……之后) subsequently later (之后) sufficient enough (足量)
P1 Bliss：Excuse me. Are you Mr.Li from Alibaba? Lijun：Yes,i am.Are you Bliss,secretary of tecent.It is happy to meet you. Bliss：Here is my name car d. Lijun：Pleased to meet you.This is my name card. Bliss：Welcome to Dongguan.Do you have some time tomorrow? Lijun：Yes, I do.Whats up? Bliss：Do you want to having dinner with us? Our company has arranged a dinner for you. Lijun：That will be fine with me. Bliss：Do you want to try some rice wine? Lijun：Yes,I really want to try. Bliss：OK.I will pick you up tomorrow night. Lijun：Thank you for your trouble. P2 Sightseeing Betty Green：Hello，is this Holiday Inn？ Hotel receptionist：Yes，may I help you? Betty Green：Yes. I need a room for three days from August 3rd to 5th. Do you have any rooms? Hotel receptionist：Yes,we have. How do I address you? Betty Green：Betty Green. Hotel receptionist:OK.What kind of room would you like? Betty Green: A business single room will be fine. Hotel receptionist：Do you have any other needs? Betty Green：I want to a room to be equipped with laundry./?l??ndri/ longzhui Hotel receptionist：OK. Anything else? Betty Green：No, that's all.Thank you. Hotel receptionist：Looking forward to your arrival. P3 订展位