应用文模板：（1）
1.此篇覆盖以下类型应用文模板（也可参阅3级模拟试卷精解册子）
第1：投诉/抱怨信(Letter of Complaint)(BK4-7)
第2：请求信(Letter of request)
第3：建议信(Letter of suggestion)
第4 求职信/应聘信(Letter of Application)(BK4-4，BK2-10)
第5：询问信(Letter of Inquiry)
第6：推荐信(求职/求学)(Letter of recommendation)(BK4-10)
第7 祝贺信
第8：邀请信
第9：道歉信
第10：感谢信
2.以下类型应用文的模板请参阅3级模拟试卷精解册子或课本：
a.BooK2电子邮件，通知/公告
b.BooK3resume（履历表）, memo(备忘录)，申请表，慰问信，介绍信
c.BooK4招聘启事，催款信，询价信，报价信，征稿启事，租售房广告，传真
d.辞职信（3级真题2010-12）
e.各类商函申请采购（2011-12）、参加会展（2011-6）
询问公司业务、产品信息、合作（2010-6，2009-12，2006-12）
价格调整（2008-6），询问旅游线路（2009-6），
催款信（2005-6），询价/报价信（2005-1）等等
f.基本信笺格式
3.历年真题的作文必背---必备
第1：投诉/抱怨信
投诉信的结构
（1）开头：自我介绍，交代投诉内容，表明本信的目的和要求。
（2）正文：说明情况，讲清利害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。
（3）结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复。
示例一：
Dear_______,
I am. (自我介绍) I feel bad to trouble you but I am afraid thatI have to make a complaint about_______.
The reason for my dissatisfaction is ______________(总体介绍). In the firstplace,_________________________(抱怨的第一个方面). In addition,____________________________(抱怨的第二个方面). Under these circumstances, the devastating effect could be multiplied if this problem cannot be immediately.(如该问题不能立即解决，它将产生更坏影响)
I would appreciate it very much if you could_______________________(提出建议和请求),preferably __________(进一步的要求), and I would like to have this matter settled by______(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely，
Li Ming
示例二：
Dear _____________ ,
①I am _____________(写信人身份)。②I venture to write you a letterabout_____________(抱怨内容)。
③The focus of the complaint is _____________(抱怨内容的核心)。④For one thing,_____________(抱怨内容的一个方面)。⑤For another, _____________(抱怨内容的另一方面)。⑥Honestlyspeaking, _____________(客观的评论)。⑦But _____________(抱怨产生的原因)。
⑧All in all, There is still much room for improvement. ⑨Before I take anyfurther action, Ido hope _____________(表达本人的愿望)。⑩Thank you for your time and kind consideration.
Yours sincerely，
Li Ming
Dear Sir or Madam,
It was somewhat irritating to find that the English-Chinesedictionary you sent to me on Dec. 13th, 2009 was totally unacceptable.
The dictionary was a great disappointment, for when it arrived, it was far behind the date you promised to send it to me. Besides, the wrappings looked worn and dirty. And more surprisingly, when I opened the dictionary, I found more than 20 pages of it missing (p.123 to p. 136).I'd be grateful if you could send me a replacement and refund my postage (state amount).I really appreciate your help.
Yours faithfully,
Li Ming
第2：请求信
正文主要有3个部分
（1）介绍自己、提出请求
（2）说明原因及其它事项
（3）表达谢意、期盼答复
示例一：
Dear___________,
I am writing to formally request to___________(请求的内容)
The reason for ______________isthat______________________________(给出原因).I________, so I___________________________________(给出细节)
I would also like to request ________________________(提出进一步的要求). I am sorry for any inconvenience I have caused.
T hank you for your attention to these requests.If you have any questions,do not hesitate to contact me
at____________(电话号码).I look forward to a favorable reply.
Yours sincerely，
Li Ming
示例二：
Dear_____________,
①I am_____________(介绍自己的身份)。②I will/am_____________(与请求有关的自身现状)。③I'd liketo_____________(阐明自己的请求)。④I will appreciate your_____________(有关该请求的详细信息).⑤I'mgoing to _____________(对方如能帮助实现请求，自己将要做些什么)。
⑥H ere are the reasons why_____________(承上启下，开始解释原因)⑦For one thing,_____________(请求的原因一)；For another, _____________(原因二)。⑧Therefore,_____________(总结写信的目的)。
⑨I shall be much obliged to you if you _____________(对收信人的期望)。⑩Thanks for your kind consideration and Ilook forward to receiving your earliest reply.
Yours sincerely，
Li Ming
Dear Sir or Madam,
I am a senior student from Tianjin University, and I wonder if you could spare some time to help me l ook for two reference books, Communication Principles and Organizational Communication, both published by Foreign Language Press in 2000.
The two books are of particular importance to my graduation thesis, but I failed to obtain them from my university library as well as local bookstores. Could you please tell me whether t he National Library has the mentioned books?If so, could you please do me the favor of photocopying and sending them to me by EMS? I would like to pay for the relevant expense by cash or credit card。Looking forward to a prompt reply from you。Sincerely yours,
Li Ming
第3：建议信
写作“三步走”：
自我介绍、说明目的。
委婉地提出建议及改进措施，或提出忠告。
礼貌地总结或期盼回复。
示例一
Dear ___________,
You have asked me for my advice with regard to _______, and I will try to make some conductive suggestions here.
In my humble opinion, you would be wise to take the followingactions:_________________(建议的内容)
I hope you will find these proposals useful, and I would be ready to discuss this matter with you to further details.
Good Luck with your_______(祝愿)
Yours sincerely，
Li Ming
示例二：
Dear_____________,
①I am delighted to learn that _____________(写信的原因)。②In my opinion,_____________(表述建议内容)。
③On the one hand,_____________(提出建议的理由一)。④On the otherhand, _____________ (建议的理由二)。
⑤As to _____________(具体到某一方面的建议)，I suggest_____________(建议内容)。⑥If_____________(供被建议人选择的条件)。⑦It is unnecessary for you to_____________(建议内容的另一方面)。⑧In addition, _____________(其他的建议)，⑨I amsure_____________ (对建议内容所作的承诺)。
⑩Please inform me_____________( 期望被建议人作出的回应)。
Yours sincerely，
Li Ming
示例三：
To Whom It May Concern(致有关人士),
As a student of this university, I would like to take the opportunity to express my appreciation for your kind assistance as always.Meanwhile, I feel that it would be beneficial to express my views concerning the quality of the library service.
In the first place, I find that most keyboards of the library computers are in poor operation, which brings much inconvenience to the users. I would also recommend t he library to improve the efficiency of purchasing new books and subscribing to academic journals. Last but not least, the study rooms need to be furnished with a better lighting system。
I hope that you take my suggestions into serious consideration.
Yours sincerely,
Li Ming
第4 求职信/应聘信
Dear Sir or Madam,
I write this letter to apply for the position that you have advertisedin____________(报纸名称)of________(广告发布时间).
Not only do I have the qualifications for this job, but I also have theright personality for a __________(工作名称). In the onehand,_______________________________(第一个原因). On the other hand,__________________________________(另一个原因).
Should you grant me a personal interview, I would be most grateful. If you need to know more about me, please feel free to contact me at any time at _______________(电话号码)
Thank you for considering my application, and I am looking forward to meeting you.
Yours sincerely，
Li Ming
示例二：
Dear_____________ ,
①I am applying for the position of _____________(想申请的职务) advertisedin_____________.②I majored in_____________(专业)。③My training in_____________(接受过的培训) definitely meets your qualifications.
④My complete resume is attached.
⑤I will graduate on _____________(毕业时间)from _____________(毕业院校)。⑥Inaddition to the required courses of my major, I have_____________(除专业外，选修的课程)。⑦Ialso have some experience in_____________(曾有过的社会工作经验)。⑧You will find me tobe_____________(请对方对自己有信心)。
⑨May I have a personal interview at your convenience? ⑩I can be reached bytelephone。
Yours sincerely，
Li Ming
第5：询问信
正文主要有3个部分
首先表明写作意图，说明写这封信的目的是要寻求什么样的信息；
然后就某一具体问题进行询问；
最后表明获取信息的急切心情，可以提供联系方式以便收信人与你联系，并表达你的感谢之情。
示例：
Dear ______,
I am _________________________(自我介绍). I am writing to see if it is possiblefor you to provide me with information regarding_______.(要询问的内容)
First of all,what are _________________________________?(第一个问题) Secondly,when will________________________________?(第二个问题) Thirdly, is_________________?(第三个问题)
I would also like to inquire _______________________________(将最重要的问题单独成段). Could you be so kind as to send me some relevant booklets on the above-mentioned aspects?
Thank you for you kindness, and your prompt attention to this letter will be highly appreciated.
Yours sincerely，
Li Ming
第6：推荐信(求职/求学)
推荐信一般分为三个部分：
(1)介绍推荐人和提及与自己的熟悉程度；
(2)对推荐人的评价；
(3)提及推荐者综合素质有关的内容。
示例：
Dear,
①It affords me much pleasure to recommendto you. ②During his/her graduateyears he/she was my.③As his/her , I found him/her.
④His/Her performance in the school years was outstanding. ⑤First, he/shehad beenand showed great talents in.
⑥In addition, he/she has a very pleasantpersonality. ⑦He has developed a strong sense of, and working with him isalways. ⑧I can state that he/she has all the qualities of being.
⑨Therefore, I here recommend him/her to you with all my heart.⑩Should you favor him/her with a position in your company/Should you accept him/her in your university？I am sure that his/her future conduct/academic work will prove worthy of your confidence.I look forward to hearing from you at the earliest possible moment
Yours sincerely，
Li Ming
Dear Professor Smith,
It is my pleasure to recommend my student Mr. Wang Gang for admission to your department for pursuing a master degree in accounting.
I am engaged in accounting teaching at a university in Beijing China, I enjoy my work and all of my Chinese students, who are so clever and friendly. However Mr. Wang Gang excels almost any others.He is not only outstanding in the field of accounting but also gifted for the English language, for he seems to understand almost every word I say in class.
As concern as his personality, I find him honest, responsible, and cooperative. I bet you’ll like him too.
I recommend him enthusiastically.If you need further information regarding Mr. Wang Gang, do not hesitate to contact me.
Best regards,
Sincerely yours,
Brown
第7 祝贺信
Dear_____________,
①I have learned with delight that you_____________(祝贺事由)。②I would like toextend to you my utmost congratulations on_____________.③you mustbe_____________.④And I feel very happy for you.
⑤_____________(所取得的成绩)is quite exciting news!⑥I know this is surely owingto _____________(被祝贺人过去的努力).⑦It is a reward you richly deserve foryour_____________(被祝贺人的优点)。
⑧Kindly let me know when you_____________(咨询对方何时有空).⑨I hope_____________(表达自己的愿望).⑩My best wishes for your further success.
Yours sincerely，
Li Ming
第8：邀请信
示例一：
Dear________,
There will be a(n) ________________(内容) at/in________________(地点)on___________(时间). We would be honored to have you there with us.
The occasion will start at ___________(具体时间). This will be followed by a_______(进一步的安排). At around______(时间)，____________________________(另一个安排)
I really hope you can make it. RSVP before ____________(通知你的最后期限)
Yours sincerely，
Li Ming，
示例二：
Dear_____________ ,
①_____________(开门见山提出事件/活动、地点、时间).②It would be pleasant/honored to have you here.
③During the party/conference, we will have lots of activities you will beinterested in. ④First, ____________(要举行的活动内容一).⑤Second,__________(要举行的活动内容二).
⑥I know/believe that you will be very interested in_____________.⑦First/For one thing, _____________(受邀请人参加的理由一).⑧Second/For another,_____________(受邀请人参加的理由二).⑨The conference/party would not be complete without you!
⑩The party/conference will begin at ________ 时间and we do hope you can come.
Yours sincerely，
Li Ming
第9：道歉信
示例一：
Dear ___________,
I am truly sorry that_________________________(道歉的原因).
The reason is that _____________________________(介绍原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.
Yours sincerely
Li Ming
示例二：
Dear_____________ ,
①I am excessively sorry to say/tell you that _____________(直接说出道歉事由)。②Now, Iam writing you this letter of apology to show my deep regret. ③Please accept mysincere apology. ④I hope you will understand me and excuse me for_____________(请求对方原谅的事由)。
⑤The reason for my delay/absence was that _____________(过失的原因)。⑥I had noway out because_____________自己当时的处境和情况。⑦Therefore it's not in my powerto_____________ (过失导致的结果)。
⑧Naturally, I want to suggest _____________(建议下次再实现愿望)。⑨I shall be obliged if you will kindly write and tell me when and where you_____________(约定下次见面的时间和地点)。⑩We may meet again and I hope to see you soon.
Yours sincerely，
Li Ming
第10：感谢信
示例一：
Dear______,
I am writing to extend my sincere gratitude for __________________(感谢的原因).If it had not been for your assistance in __________________(对方给你的具体帮助), I fearthat I would have been___________________(没有对方帮助时的后果).
Every one agrees that it was you who___________________________(给出细节).
Again, I would like to express my warm thanks to you! Please accept my gratitude.
Yours sincerely，
Li Ming
示例二：
Dear _____________ ,
①I am now writing these few lines to express my sincere thanks for_____________(感谢事由)。②I'd like you to know how much your meant to me. ③You have apositive genius for_____________(对收信人某一方面的赞美).
④I not only enjoyed _____________,but also_____________. ⑤I shall ever remember _____________as one of the most_____________in my life.
⑥I hope to have the opportunity of reciprocating. ⑦I will feel very honoredand pleased if you_____________(表达自己回报的心愿)。⑧I am looking forward to seeing you next time!
⑨I repeat my thanks again for your_____. ⑩Please give my kind regards to your________.
Yours sincerely，
Li Ming