Page 6 and 7
3
Answers
1 retire
2 joined
3 reward
4 laid off
5 trained
6 leave
7 recruits
8 flexible
9 temporary
10 day off
5
Answers
1 employment (also employer, employee)
2 promotion (also promoter)
3 retirement (also retiree)
4 resignation
5 training (also trainer, trainee)
6 recruitment (also recruiter)
7 application (also applicant)
8 dismissal
9 pay (also payment)
10 reward
9
Answers
1 not interested in working hard
2 people in their twenties
3 getting what you want as soon as you demand it
4 parents and colleges who overprotect and spoil young people
5 your generation gave us everything we wanted
6 to work very hard for you
7 to sit quietly in a little office
Page 8 and 9
1
Answers
+ gerund (-ing) + to + infinitive (to do)
be good at
plan/intend/aim
be worth fail have trouble/difficulty be reluctant succeed in hope/expect
think about/consider manage
enjoy decide
avoid have
involve be willing/prepared be used to/accustomed to
2
Possible answers
1 to take up a new sport.
2 persuading people to do things.
3 researching the company.
4 solving technical problems.
5 understanding native speakers.
6 to answer all my emails.
7 renting a caravan in France.
8 to take on more responsibility.
9 doing things as others want them done.
10 to do their own job properly.
5
Answers
Task One
1 E
2 F
3 B
4 G
5 A
Task Two
6 A
7 B
8 D
9 E 10 G
Page 10 and 11
1
Answers
1 employee
2 applicant
3 interviewee
4 job seeker
5 participant
6 graduate
2
Possible answers
1 This applicant is very confident, perhaps over confident and his/her claims are not backed up by evidence.
2 This applicant seems to have the appropriate skills and experience, but what happened to his/her own company? If he/she is so successful why is he/she looking for work in another company? Did he/she go bankrupt? What type
of company was it?
3 This candidate appears to be well qualified and seems modest, but reliable.
3
Possible answers (these are subjective and open to discussion)
Necessary:
1, 2, 3, 4, 8, 12, 14, 16, 17
Optional:
5, 6, 7, 9, 10, 11, 13, 15, 18
5
Answers
1 with
2 would (should or must also possible)
3 all
4 not
5 that
6 against/tackling/on
Page 12 and 13
1
Answers
1 The ship made for port because of severe weather conditions but hit some rocks near the coast.
2 Three including this one.
3 Suggested answer: Reasonable well. He explains the cause clearly and tries to put the accident in context.
2
Answers
1 So, can you tell me
2 is it?
3 what are you intending
4 Do you think that
5 isn’t it?
4
Answers
1 where you have worked before
2 (that) you are an ambitious person?
3 (that)you’ve gone as far as you can in your present job?
4 who our main customers are? 5
Answers
1 You’re married, aren’t you?
2 You can’t start tomorrow, can you?
3 Yo u’ve only worked for smaller companies, haven’t you?
4 You managed to find our offices easily, didn’t you?
5 This is your first real job, isn’t it?
6 You’d be able to work part-time, wouldn’t you?
Page 14 and 15
2
Answers
1 C
2 C
3 E
4 A
5 B
6 D
7 A
8 E
Page 16 and 17
2
Answers
London-subsidiary
Lille-main plant
St Denis-R&D division
Compiegne-warehouses
Paris-headquarters
Nantes, Lyon, Toulouse-sales offices
Frankfurt, Milan, Madrid-sales offices
3
Answers
1 A sales office is part of the company’s main sales department, but located in another town or country. A subsidiary operates as an independent company even though it is mainly or wholly owned by the parent company.
2 A warehouse is a building where goods or raw materials are stored and from which they are distributed. A plant is a place of production (either manufacturing, assembly or packing).
3 The headquarters are the main offices of the company where the top management and general administration work. A division is a branch of a company responsible for one particular business activity (eg a motor manufacturer might have an automobile division and a truck division).
4
Answers
1 took over
2 expand
3 set up
4 go public
5 went out of business
6 made…redundant
7 shut down
8 sold off
5
Answers
1 People are laid off for economic reasons, ie the company doesn’t have enough work for them. People are fired because their work or behaviour is unsatisfactory.
2 Often the difference can be academic, but
a take over is what happens when a larger company buys a smaller company and a merger is when two similar sized companies join together.
3 Organic growth refers to natural expansion through the growth of sales; non-organic generally refers to growth by acquisition.
6
Answers
1 F
2 E
3 G
4 B
5 A
6 C
7
Possible answers
Oracle has chosen to expand by making acquisitions, sometimes of big companies with quite different skills.
SAP grows mare organically and when it makes acquisitions they are smaller and more closely related to what they already do.
SAP’S long-term strategy is to increase sales to medium-sized companies and to develop a platform for all its applications.
Page 18 and 19
1
Answers
1 past continuous-used to describe a background event to a more important event, eg I was working at my desk when my boss came in to the room.
2 simple past (passive)-used to describe events in the past: either single events or events in sequence, eg
There was a knock at the door. I called ‘come in’ but no one replied.
3 present perfect-used to describe either very recent past actions with a strong impact on the present or things which started in the past and are continuing now.
4 past perfect-used to refer to a time earlier in the past than the main sequence of events or, as in the example here, in reported speech.
5 used to (+ infinitive)-describes habits or routines that are no longer true now.
6 past simple
2
Answers
1 came
2 was working
3 was
4 returned (or used to return, would return)
5 used to hack (or hack if used to return used in 4)
6 had hacked
7 received
8 opened
9 was
10 wanted
11 saw
12 was
13 has employed
14 have helped
15 was taking/had taken
16 gave
5
Answers
1 He thinks that some will find opportunities in the newly merged company, some will leave, others will find it difficult to adapt.
2 He is resigned. He repeats several times how sad he is, but says although he tried his best to find a ‘different conclusion’ it was not possible.
Page 20 and 21
1
Answers
Oracle is a more stressful company to work in, but people can earn a lot of money. PeopleSoft was a more caring company, but people had a lot of responsibility put on them. Also they didn’t earn much money until they had established themselves.
2
Answers
1 B
2 A
3 A
4 C
5 A
6 B
4
Answers
1 stockbrokers
2 restaurants
3 banks
4 oil companies
Page 22 and 23
1
Answers
1 a large toy retailer (listed on the Stock Exchange)
2 sales are flat and the share price has fallen by 2%
2
Answers
1 not going to achieve the 20% growth target
2 share price will fall as a result
3 grow sales by an acquisition instead
4 look for a medium-sized, well-established business; not necessarily toys, but in the leisure retail sector; report back in a month
Page 24 and 25
1
Answers
1 H
2 D
3 B
4 C
5 E
6 A
7 F
8 G
Page 26 and 27
2
Answers
Verbs which should be deleted: 1 do
2 put up
3 make
4 tell
5 carry out
6 run
7 put out
8 publish
9 make
5
Answers
1 E
2 D
3 E
4 B
5 C
6 C
7 B
8 A
Page 28 and 29
2
Possible answers
1 Make a speech/presentation at a farewell party
2 Run a big TV and press advertising campaign
3 Circulate a memo and publish a newsletter
4 Run advertisements in the press
5 Issue a press release and hold a news conference
6 Post information about the job on relevant Internet sites, eg University websites, place an advertisement in the local/national press
3
Answers
1 request
2 reminder
3 proposal
4 announcement
5 apology
6 demand
4
Answers
1 to work
2 creating
3 Correct
4 meeting/that we meet
5 to give
6 tell you
7 Correct
8 of keeping
9 to give
10 that there would be
11 for trying
12 Correct
5
Answers
Persuade + someone + to do
Urge
Convince
Promise + to do
threaten
undertake
admit + doing
deny
criticize + someone + for doing
praise
blame
suggest + doing/ + that someone should do propose
recommend
6
Possible answers
1 that we send/sending
2 about having to wait so long/about the food
3 changing the colour of the walls
4 to promote her/to give her a pay rise
5 to finish it
6 to check the orders
7 of misleading people
Page 30 and 31
3
Answers
1 The engineer hasn’t turned up to repair the customer’s line at his office.
2 The engin eer can come at 6 o’clock this evening or tomorrow morning at 9am (the operator also suggests that if it is tomorrow morning, incoming calls can be diverted to the customer’s mobile phone in the meantime).
3 The customer accepts the second option.
4
Answers
1 do apologise to
2 ’ll look into it
3 come straight back
4 Would that be
5 quite…that case
6 ’ll see…bear with me
7 acceptable to you
8 ’d like to
Page 32 and 33
2
Answers
1 I will
2 I would like
3 I will not know
4 I cannot help…I am afraid
5 It’s been…I’ve seen
6 I’d have…I’d known
7 I shouldn’t be…they’re late
8 You mustn’t do
3
Answers
1 however-but
2 nevertheless-still’
3 consequently-so
4 owing to-because of
5 moreover-what’s more
6 following-after
7 since-because
8 besides-anyway
Page 34 and 35
1
Answers
Accept any answer that falls into the following categories:
1 a date, eg 1982
2 a government department, eg Trade
3 a certain group of people, eg graduates
4 qualifications, eg previous experience
5 do/have something, eg work as part of a team, have knowledge of selling
6 to someone, eg the recruitment officer
7 a date, eg 4th July
2
Answers
1 2004
2 (any) government funding
3 professionalise the industry
4 one day
5 personal lives
6 (to) achieve their goals
7 forward
8 past mistakes
9 job satisfaction
10 ￡70 per hour
11 considerable experience
12 by text message
Page 36 and 37
3
Answers
1 unique
2 competitive
3 emotional
4 added
5 after-sales
6 maker
7 prospective
4
Possible answers
1 ‘That’s OK. We can arrange credit finance.’
2 ‘We can order a black one, but there is a lot of demand so you will need to pay a 10% deposit.’
3 ‘After a couple of months you will wonder how you ever lived with out them.’
4 ‘I think I should at least reserve it in your name in case anyone else tries to buy it.’
5 ‘I think you are the sort of person who imposes their image on the car, not the other way round.’
7
Answers
1 First speaker (Sarah): financial software Second speaker (Dale): cosmetics or bathroom Products (‘deodorants’)
2 First speaker (Sarah): uses a technique called ‘relationship selling’, ie develops relationship slowly, is cooperative, honest, not pushy
Second speaker (Dale): direct, persuasive, tells jokes and anecdotes, goes straight to the decision maker
3 First speaker (Sarah): builds trust, people know what they are buying BUT takes time and sometimes no sale
Second speaker (Dale): gets results and is efficient BUT for some it could be too pushy
8
Answers
1 strong, reliability
2 technique
3 prospect’s
4 suited
5 hard-sell
6 perceived
7 sustain
8 buyer
9 average
10 move
11 favourable
9
Page 38 and 39
3
Answers
1 B
2 C
3 A
4 A
5 C
6 B
7 A Page 40 and 41
1
Answers
1 present perfect (could be continuous or simple)
2 past simple
3 present continuous
4 future perfect
5 simple present
6 present perfect (could be continuous or simple)
7 will (future simple or continuous)
8 past simple
9 will (future simple or continuous)
2
Answers
1 Over the past ten years
2 Up to now
3 A few years ago (also possible During the 80s)
4 During the 1980s (also possible A few year ago)
5 Sooner or latter (also possible In the next five years)
6 By the year 2050
7 Nowadays 4
Answers
1 raise
2 risen
3 fallen
4 reduce
5
Answers
1 increase, put up
2 increased, gone up, soared
3 gone down, decreased, dropped, collapsed
4 cut, decrease, lower (drop also possible) Page 42 and 43
2
Answers
1 fluctuating (varying)
2 recovered (bounced back)
3 peak
4 because of (as a result of, down to, owing to)
5 it meant (had the effect)
6 During (In)
7 levelled off
8 slightly (marginally)
9 as much as
10 led to (meant)
11 decreased (declined, dropped, went down) 4
Answers
1 average growth in sales over the last two years and the relatively stable state of the market
2 the launch of the new slow-release version of the drug
3 Bayer having distribution problem
4 just a seasonal factor
5 the launch campaign of the new version of the drug
Page 44 and 45
1
Answers
Students should pick out these main facts:
Over the period 1980 to 2020 there is a steady rise in the number of cars from about 10 cars per 100 people to 16 cars per 100 people.
The population in the same period more or less
doubles to nearly 8 billion.
The probable consequences are a lot more congestion and pollution
3
Answers
1 It has three paragraphs:
The first paragraph is an introduction (saying what the graph represents and what period it relates to).
The second describes the development and trends.
The third offers some general conclusions that can be drown from the information presented.
2 The developments are not described in year-by-year or month-by-month detail, but in more general terms.
Page 46 and 47
2
Answers
1 owe
2 lend
3 invoiced
4 bet
5 invest
6 withdraw
7 do
8 save
9 do
10 repay
3
Answers
1 You earn money from your work; you win money in a game, eg in a lottery; you make money from any kind of business deal or investment.
2 Lend and borrow are like give and take.
3 Wasting money is spending it in an unprofitable or unnecessary way.
4 You can say How much does it cost? when something is for sale; when you say How much is it worth?, it is a question about an item’s value (ie it is not for sale). 6
Possible answers
1 a noun phrase/something
2 date/historical event
3 a noun phrase/something/’education’
4 a noun phrase/something
5 adjective
6 adverb or’ to some one’
7 a noun phrase/something
8 clause with subject and verb
9 verb in infinitive form
10 number or adjective
11 a noun phrase/something
12 adverb or prepositional phrase
7
Answers
1 credit and debt
2 the Great Depression
3 college
4 mortgage
5 low
6 irresponsibly
7 down-payment
8 economic growth continues
9 save (their) money
10 $12 trillion/twelve trillion dollars
11 a time-bomb
12 indefinitely
9
Answers
1 to borrow more money against the value of your house when you have already done so once
2 to put a deposit or first installment on something before paying the full amount
3 the value of people’s properties will fall suddenly
4 when your debts are greater than your assets
5 64,000,000,000,000 (one million million) dollars Page 48 and 49
1
Answers
1 more comfortable…than
2 t he biggest…(in)
3 not as expensive as
4 the same…as
5 different…to (note that from is also possible with different)
6 similar to
7 less…than
8 twice as much…as
2
Answers
1 much/far more comfortable…than
2 by far the biggest…(in)
3 not nearly as expensive as
4 exactly the same…as
5 completely different…to
6 very similar to
7 much/far less…than
8 over twice as much…as
4
Answers
1 by
2 not
3 than
4 far/much
5 nearly/almost
6 exactly/practically/precisely
7 at
8 most
Page 50 and 51
2
Answers
1 income and expenditure
2 assets and liabilities
3 gross and net
4 current and long-term (eg debt)
5 profit and loss
6 dividends and retained profit
7 creditor and debtor
8 accounts payable and receivable
9 profitable and unprofitable
3
Answers
1 assets
2 liabilities
3 fixed
4 debtors
5 payable
6 loss
7 expenditure
8 profitable
9 net
10 dividends
4
Answers
1 the first place you should go to
2 literally a photograph, in other words, just a picture of a company’s finances at a particular point in time
3 in a particular length of time
4 what ultimately matters or is most important, ie in business, the bottom line is the profit
5 make some basic calculations
5
Answers
1 the turnover = total revenue (39,454.00)
2 the profit made after tax = net income (1570.00)
3 the value of the company = total equity (= total assets less total liabilities) (9,380.00)
4 the cash still available after other investments = net change in cash (181.00)
Page 52 and 53
1
Answers
1 sugar
2 telephone
3 vehicle insurance
4 heating
5 production workers
6 lab equipment
7 free samples
8 bank charges
2
Answers
1 labour costs (the wage bill), material costs, advertising expenditure, administrative costs, overheads (energy bill)
2 labour costs
3
Answers
1 I’d recommend
2 see, What about
3 Instead of, could
4 (I have thought about this a lot and) for me
5 advantage, would
6 I hear, might
Page 54 and 55
2
Answers
B politician
3
Answers
C …if we just hold on a bit, then sooner or later another solution will present itself.
4
Answers
Task One
1 B
2 E
3 H
4 G
5 D
Task Two
6 F
7 G
8 D
9 A 10 B
pages 56 and 57
4
Answers
1 He paid very quickly.
2 The item was well protected in the packaging it was posted in and its condition was as new.
3 The transaction was done without wasting time or money and the item was delivered quickly.
4 The seller didn’t send the item immediately.
5 The transaction took place without any problem.
6 Not to be trusted or depended upon. The items did not fit the description.
7 The item had some surface damage.
8 The goods were damaged in the post.
9 Be careful / Warning. Seller didn’t have the camera ready to send.
6
Possible answers
1 b
2 Mainly a, but also b if the hospital’s budget is tight.
3 Mainly a –reliability is the most important factor.
4 b –there will be a lot of other suppliers competing on price for this business.
5 a –reliability / quality is the most important factor.
7
Answers
Mostly A:
You want to co-operate at all times with your suppliers. But be careful: not everyone in business is as nice and trusting as you are.
Mostly B:
You are a principled person who looks for the win-win situation in deals.
Mostly C:
You’re a tough customer! There are no such things as friends for you in business, especially among your suppliers.
pages 58 and 59
3
Answers
1 out
2 their
3 that
4 which
5 than
6 into
7 as
8 such
9 this
10 may / might
4
Possible answers
- The government could legislate to fix payment terms between suppliers and the supermarkets.
- The suppliers could form an alliance and threaten not to supply the supermarkets until they improve their payment terms.
- Suppliers and consumer associations could generate bad publicity for the supermarkets about this situation.
5
Answers
1 People wanting to use small local shops…
2 The supermarkets accused of unfair competition…
3 The companies dominating the market…
4 The money spent at Tesco…
5 Suppliers not accepting these te rms…
6 The goods bought by consumers…
7 Suppliers unable to wait a long time for payment…
6
Possible answers
- availability of the products
- price
- delivery time
- quality of the products
- frequency at which new products or product lines are added to the range
- payment terms
7
Answers
1 C The Klik laminate flooring has been going really well here… Customers really love it.
2 A what would really help is more seasonal discounting.
3 A it’s very difficult for us to have a policy with you that’s different from all our other customer.
4 B It’s quite often the case that you don’t have exactly what we want in stock.
5 C It’s not really a problem of our own making. It’s a result of shortages in raw material and delays further up the supply chain.
6 B it’s a se nsitive product to transport and store
7 C If they cant’ get what they want exactly when they want it, they’ll go elsewhere.
pages 60 and 61
1
Answers
1 D
2 E
3 G
4 A
5 B
6 I
7 F
8 H
2
Answers
1 have been
2 promises
3 was
4 seemed
5 broke
6 had got (also possible must have got)
7 have tried
8 will be
9 am keeping
10 have I wanted
pages 62 and 63
2
Answers
1 ’ll call back
2 ’ll just get a pen
3 ’ll put you
4 ’ll get back to you
5 ’ll make sure she gets
6 ’ll just check
7 ’ll see if she’s
8 ’ll look forwar d
3
Answers
1 supplier
2 supplier
3 customer
4 supplier
5 customer
6 customer
7 supplier
page 65
1
Answers
1 sincerely
2 for
3 in
4 Following / Regarding
5 As
6 of
7 order
8 it
9 grateful
10 hesitate
11 again
page 67
6
Answers
Task one
1 C he takes on too much.. he spreads himself very thin, when he could hand more work out to others
2 H Cheryl’s not particularly brilliant
3 G he can be rude and too direct
4 D he doesn’t take on board what you are saying; he… takes it for granted that everyone has reached the same point in their thinking that he has
5 B … she’s a maverick, a kind of a loner; she’s difficult to get on with and doesn’t have the company’s interests at heart
Task Two
6 F he’s not afraid to get his hands dirty
7 H is very good at getting everyone working in the most efficient way
8 B you can’t deny that he gets the most out of his staff
9 C he’s… clever, and he has lots of great ideas and vision
10 G She gives us a lot of praise; we get... 100% loyalty and encouragement
7
Answers
1 He will do more menial jobs if they need to be done.
2 Likes to be in control of every little detail (almost to the point of obsession); cannot delegate easily.
3 Tries to do too many things at the same time.
4 Challenges you (verbally).
5 Doesn’t take account of the arguments or suggestions you present.
6 To have a good relationship with.
7 The company’s interests are not her principal concern. pages 68 and 69
1
Answers
1 Too involved with the detail to be able to see the wider picture.
Answers
1 Triple Bottom Line
2 environmental
3 strongly linked
4 government
5 pressure
6 reducing pollution
7 on the workforce
8 walk the talk
9 stakeholders
10 audits
11 their actions
12 financial results
4
Answers
1 to make
2 breaking
3 crying
4 doing, doing
5 to be
6 to be
7 criticising
8 to learn
9 to walk
10 digging
7
Possible answers
All these expressions take to + the gerund. Note that the structure to get used to + gerund is used to mean ‘become accustomed to’.
1 to supporting local community projects.
2 to taking off your shoes when you enter someone’s house.
3 to going on holiday.
4 to paying such a high price.
pages 82 and 83
1
Answers
1 what is in the document which lists the points to be discussed at the meeting
2 taking notes on what is said
3 take a break
4 in charge of / running
5 summarise
6 interrupt (quite informal)
7 go to he next point
8 has more expertise on this subject
2
Answers
1 participant
2 chairperson
3 chairperson
4 participant
5 chairperson
6 participant
7 chairperson
8 participant
3
Answers
1 C
2 B or A*
3 D
4 E
5 A
6 B or A*
7 E
4
Answers
bribery 3
insider dealing 4
breach of confidence 7
theft 5
misselling 6
pages 84 and 85
1
C is the correct answer
2
1 B account –It’s the only word that takes the preposition for. Explain fits in meaning, but not grammatically (it is not followed by a preposition. How do we explain the large…).
2 D held – This is just a question of collocation. The expression is to be held responsible. The expression with take is to take responsibility for.
3 A scale –In this case it is the preposition before the noun which determines the answer, ie on a large scale. With extent and degree the preposition would be to – ie to such an extent, to such a degree.
3
Answers
1 B
2 A
3 D
4 A
5 D
6 B
7 D
8 D
9 A
10 A
pages 86 and 87
2
Answers
Similar quality Negative quality
1 practical impractical (also bulky)
2 clever unwieldy
3 state-of-the-art old-fashioned
4 inexpensive over-priced
5 dependable erratic
6 efficient poor
7 innovative unoriginal
8 fast time-consuming
9 up-market basic
10 small bulky
6
Answers
1 at
2 of
3 in
4 at
5 to
6 with
7 in
8 on
9
Answers
1 C I’d rather be selling a neat solution to an unsolved problem.
2 B He was on holiday for two weeks and had no-one… he felt he could ask to look after his plants.
3 B it allow s you… to deliver exactly the amount of water indicated in the plant care instructions.
4 A This is a product that will appeal to everyone… Plant-carer is… aimed at the mass market
5 C It has the capability to transform this company
pages 88 and 89
3
Answers
1 D creating an innovative product… is not sufficient. It’s sustaining that difference that is really the key
2 C This doesn’t necessarily mean product innovation.
3 A Managers who think that innovation is a passport to greater market share… are foolin g themselves.
4 E Your innovation is only a good one if customers respond to it and take it up.
5 D all to often they lack the courage to see them through… you do need to be incredibly bold.
6 A there is no correlation between the amount… spent on R&D and the innovative success of an organization.
7 B The real driver of innovation is growing market competition
8 B If that comes about by a 1% investment of revenue in R&D, then good luck to the company. If it takes 10%... that is fine, too.
4
Answers
1 B
2 D
3 A
4 C
5 E
pages 90 and 91
2
Answers
1 stumbling (a stumbling block)
2 scratch (to start from scratch)
3 wheel (to reinvent the wheel)
4 plain (to be plain sailing)
5 spiralled (to spiral out of control)
6 teething (to have teething problems)
7 ground (to find some middle ground)
8 shaped (to go pear-shaped)
3
Answers
The meanings of the phrases are as follows
1 an obstacle
2 begin at the very beginning
3 create something that has already been created
4 progressing without any difficulties
5 gone up and up without apparent limits
6 inevitable problems that you get when you implement something new (ie you expect these problems –they’re normal)
7 compromise
8 goes wrong
5
Possible answers
1 We would be prepared to move a little on (the) price if you (could) increase your order.
2 Would you be able to delver 1,000 units to us as soon as possible?
3 We would have difficulty agreeing to those terms as they are.
4 We would ask you to consider it from our point of view.
5 Manufacturing only 100 wouldn’t really be viable.
6 I’d like a little time to think about that, (if you don’t mind).
7 And how would this benefit our company (exactly)? / What benefit would there be for our
company (exactly)?
page 92
3
Possible answer
C I think that’s a fair request and I’ll s ee what we can do.
page 94 and 95
3
Point out to students that the wrong options are often referred to as ‘distractors’ because they deliberately try to distract the reader from the correct answer; the key words in them often appear in the text, but what is being expressed is not accurate. Stress that students therefore need to read the options and text very carefully indeed so as not to be ‘caught out’.
Answer
C
4
Answers
1 C can systematically point to agreements that create value by dovetailing differences.
2 B they could not agree where to draw the boundaries.
3 A Country A cared more about security, while Country B cared more about sovereignty.
4 C the two sides sharply disagree on the likely future of the company.
5 A a fixed amount now… with the la tter amount determined by the future performance of the company.
6 D for a savvy deal designer, conducting a disciplined ‘differences inventory’ is at least as important a ask as identifying areas of common ground.
page 97
7
Possible answers
Identifying e ach individual’s strengths and weaknesses, offering a break from the office environment, broadening horizons by trying new activities. 8
Answers
1 likes to work
2 a stronger team
3 8 am
4 about 90 minutes
5 four groups
6 guest speaker
7 debriefing session
8 casually
9 warm jacket
10 cameras / a camera
pages 98 and 99
1
Answers
1 D
2 B
3 F
4 A
5 C
6 E
2
Answers
1 will pick up (general prediction)
2 are going to (decision already taken0
3 is going to be / will be (prediction)
4 is taking place / will take place (arrangement or schedule)
5 am flying / am going to fly (arrangement)
6 will call (offer / decision made at the time of speaking / writing)
7 have (present tense after when)
8 are going to visit (ie decide to visit); are visiting (also possible if alreadyarranged)
4
Answers
1 F
2 C
3 A
4 H
5 B
6 G
pages 100 and 101
1
Answers
1 get
2 get
3 getting
4 going
5 getting 9getting somewhere = making progress); Note: going nowhere = no future in it
6 go
7 go
8 get
2
go shopping go missing go wrong go bad get angry get results get stuck get stared
3
- It’s an upmarket jewellers
- there will be approximately 400-500 people at the event (mostly clients)
- no theme for the vent suggested by client
- no fixed budget (quality more important)
page 102
1
Answers
1 Write proposals on how to improve office environment.
2 Make it an easier and a more pleasant place to work.
3 Thursday morning (in three days’ time).
4 Own observations; views of other staff.
page 104
1
Answers
1 As you (may / already) know
2 As I see it…
3 What do you think? / What’s your view?
4 One idea would be / could / might be to…
5 That’s an excellent idea / suggestion / proposal.
6 I see what you mean / are saying, but…
7 Could I just butt in / interrupt for a moment?
8 So just to sum up / conclude, …page 106
2
Answers
1 living, incomes
2 job, confidence
3 sector, private
4 investment, growth
5 rate, benefits
6 foreign, deficit
7 free, power
8 burden, relocating
3
Answers
1 booming
2/3 buoyant / healthy
4 stable
5 stagnant
6 depressed
pages 108 and 109
1
Answers
1 C his children would have to work for their living –apart from a billion dollar handout to each.
2 D they would ‘seek out talent to distribute their money’.
3 A to provide them with free cash to support these structures (schools, hospitals, etc) was not on their agenda.
4 B the economic theory that the market will run smoothly if it is left to decide what products are sold… has been the guiding principle behind globalization.
5 D But the power of governments, national and international, is dwindling.
6 B (it also implies that these intentions don’t always produce the desired results)
2
Answers
1 work for their living (paragraph 2)
2 prospered (paragraph 4. Struggled usually means having to fight against difficulty, in this case, financial.)
3 opponents (paragraph 6)
4 wealth (paragraph 6)
5 dwindling (paragraph 7)
6 undermined (paragraph 8. Strictly speaking the opposite of strengthened is weakened.)
6
Answers
1 correct
2 correct
3 incorrect If you are going to be late, please will you call me and let me know? (Note that… would you call me… is also possible, but in that case would is used to soften the request – see Module 9, page 90 of the Student’s Book, Grammar.)
4 incorrect If you were in my position, what would you do?
5 correct
6 correct
7 incorrect If I had a better knowledge of finance,
I would apply for the job.
8 correct but it would also be possible to say I would come with you if you promised to… if you were suggesting that there’s not much chance of your coming.
pages 110 and 111
5
Answers
1 not many places can offer such good conditions
2 things that are brought into the country are not taxed
3 an opportunity not to be missed
4 a relaxed feeling in the place
5 to be there at the beginning, before other people get involved and push prices up
6
Answers
Task One
1 B low business rates
2 F Our house is now only ten minutes away, which is really handy
3 A we had to get our wage will under control… The salary bill is about half what it was
4 D We’d heard… people say h ow stress-free life was in Australia, that we decided… to move out there… what they say is true
5 E it was just a lack of space. Our business was growing…
Task Two
6 E Now it’s as expensive as anywhere else.
7 F … when the planes go overhead: then you can’t hear yourself think
8 H the salary bill… is creeping up… people want more money to buy more expensive things.
9 A actually any trip becomes a major expedition.
10 B we’re not as central as we were – most of our customers are in the London area.
7
Answers
1 a carrot = an incentive (idea of a donkey being motivated by a carrot)
2 to be handy = to be convenient
3 not to give something a second though = not to stop to reconsider
4 to creep up = to rise very gradually (implication being that it is almost unnoticeable)
5 to take the plunge = to do something (usually a big step) without further hesitation
6 to have it both ways = to have all the benefits of something without any of the disadvantages pages 116 and 117
2
Answers
Noun Adjective
1 society social / antisocial
2 economy *economic / economical / uneconomical
3 competition competitive / uncompetitive
4 growth / grower growing
5 influence influential
6 integration integrated
7 corporation corporate
8 development developed / undeveloped/ developing/ under-developed/ developmental 7
Answer
Blurb 3 is the best
9
Answers
1 A
2 D
3 E
4 G
5 H
6 I
7 C
8 F
pages 118 and 119
2
Answers
1 A
2 B
3 C
4 D
5 A
6 D
7 B
8 C
9 D
10 B
3
Possible answers
1 It was a lucrative offer and he turned it down.
2 He’s not very good at standing up to people.
3 She wasn’t the person he imagined.
4 He finds it difficult to speak other languages now.
5 He reached a high position with the help of his connections.
6 He said something tactless or foolish.
7 She had / has great talent but she wasted it.
8 They were offended that we arrived late.
4
Answers
1 would never have accepted
2 hadn’t put
3 should have replied
4 might have been washed
5 shouldn’t have taken
6 had introduced page 121
3
Answers
1 A I hadn’t really realized how imp ortant a part of business culture it is.
2 A It refers to relationships or connections with people that are built on trust and have been developed over a long time.
3 C That’s why so many foreign businesses look for a Chinese partner
4 B The Chinese government has clamped down hard on bribery in recent years and won’t tolerate it.
5 C the important thing is to show genuine interest in learning about China and its customs
6 A when you receive one, make sure you study it carefully
7 B they generally operate within big hierarchies and the decision may need to come from high up
8 A But above all, don’t worry about the time all this takes.
page 122
1
Answers
1 D
2 H
3 I
4 J
5 G
6 A
7 E
8 C
9 B
10 F
pages 124 and 125
2 5
Answers Answers
1 rather 1 D
2 much 2 H
3 So 3 B
4 C
3 5 G
Answers 6 A
1 should 7 F
2 than 8 E
3 in
4 not 6
5/May Answers
6 if (when also
1 the possible)
7 on 2 Correct
8 only 3 they
9 an 4 a
10 not 5 with
6 Correct 4
7 have Answers
8 when
1 as 9 a
2 to 10 Correct
3 no 11 not
4 they 12 Correct
5 because
6 who
7 has
8 an