航空常用英语
集团文件版本号：（M928-T898-M248-WU2669-I2896-DQ586-M1988）
空乘常用英语
乘客与飞机工作人员
international passenger 国际旅客
domestic passenger 国内旅客
connecting passenger 转机旅客
transit passenger 过境旅客
stand-by 候补旅客
no-show 误机者
unaccompanied passenger 无人陪伴儿童
handicapped passenger 残疾旅客
departing passenger 出港旅客
arriving passenger 进港旅客
flight crew 机组人员
captain 机长
pilot 飞行员
copilot 副驾驶员
flight engineer 飞行机械师
stewardess/cabin attendant/air hostess 女乘务员/空中小姐steward 男乘务员
purser/chief attendant 乘务长
chief purser 主任乘务长
air crew 空勤人员
ground crew 地勤人员
ground service staff 地面服务人员
navigtor 领航员
Main Facilities in the Airport
机场主要设备
aerodrome/airport 飞机场
alternate airfield 备用机场
control tower 管制塔台
hangar 机库
fuel farm 油库
emergency service 急救站
localizer 航向信标台/定位信标
weather office 气象站
runway 跑道
taxiway 滑行道
parking bay 停车位置
maintenance area 维修区
terminal departure building 机场大厦/候机楼international departure building 国际航班出港大厦seeing-off deck 送客台
domestic departure lobby 国内线出港候机厅
coffee shop 咖啡室
special waiting room 特别休息室
quarantine 检疫
Customs 海关
emigration control 出境检查
snack bar 快餐部
automatic door 自动出入门
arrival lounge 到达大厅
departure lounge 离港大厅
transit lounge 过站大厅
telephone/telegram/fax room 电话/电报/传真间stand-by ticket counter 补票处
flight inＦＯＲＭation board 航班显示板check-in counter 办理登机手续柜台
transfer correspondence 中转柜台
carousel 旋转行李传送带
public address 广播室
dispatch office 签派室
police office 机场公安局（警察局）
boby temperature scanner 体温检测仪
medical centre 医疗中心
escalator 自动扶梯
elevator （升降式）电梯
moving/automatic walkway 自动步道
air bridge 登机廊桥
airport fire service 机场消防队
catering department 配餐供应部门
duty-free shop 免税商店
airtel/airport hotel 机场宾馆
VIP room 贵宾室
main lobby 主厅
freight building/cargo centre 货运大厦/货运中心security centre 保安中心
imports shop 进口商品店
entrance 入口
passenger route 旅客通道
boarding gate No.18 第18号登机桥
bosrding gate besides No.16 第16号以外登机桥
inＦＯＲＭation counter/office 问询处
lavatory 卫生间
international arrival building 国际航班到达大厦taxi stand 出租汽车站
demestic connection counter 国内线联运柜台
exit 出口
hotel and limousine service 旅馆及机场交通服务处
limousine stand 机场交通车站
waiting room 休息室
exchange and tax payment 兑换及付税
Customs personnel 海关人员
Customs inspection counter 海关检查柜台
baggage claim area 行李认领区
immigration control 入境检查
plant quarantine 植物检疫
animal quarantine 动物检疫
connection counter 联运柜台
arrival lobby 入境旅客休息室
security counter 安检柜台
security check station 安全检查站
A passenger doesn“t take the seat assigned him.）
S:Excuse me，sir.May I see your boarding pass
P1:According to my seat number.I think maybe I ought to be seated in the middle of the cabin.But since I got up this morning，I“ve got a slight headache，and my stomach feels a little upset.So I want to take a seat near the lavatory.Would it be possible for me to sit here
S:I appreciate your problem.But you should be seated in the assigned seat，in order to ensure proper weight and balance for the aircraft when it takes off.Would you please go back to your assigned seat for the time beingAfter it takes off，you may return to this seat.
p1:OK，I see.
...
p2:Excuse me，Miss.Do you mind if I ask you a question
S:Go ahead.
P2:The man over there is a friend of mine.I wonder if I could sit next to him.
S:Well.Let me try to talk with the girl beside him to change the seat with you.Follow me ，please.
May I trouble you，MissThe man over there woule like to sit together with the passenger here.Would you be kind enough to chenge to another seat
P3:OK，no problem.
S:Thank you，Miss.
p2:Thanks a lot.
S:You“re **.
1、Would you like to read these news papers or magazines
您想看这些报纸或杂志吗
2、Would you like anything to drink first
您想先喝点什么
3、Here is today““s menu．what would you like to have
这是今天的菜单，你想吃些什么
4、Thank you for waiting sir．Here you are．Anything more 谢谢，让您久等了。这是您的饭和咖啡，还要点什么
5、How about the sweet
甜食要不要
6、May I clear up your table now
现在可以收拾您的桌子吗
7、Are you going to study there or just for sight seeing
你是去学习还是只去旅游
8、The flight has been delayed because of bad weather．
由于天气恶劣，航班已经延误。
9、We can““t take off because the airport is closed due to poor visibility.
由于低能见度，机场关闭，我们不能起飞。
10、Our plane is bumping hard．please keep your seat belt fastened。
我们的飞机颠簸得厉害，请系好安全带。
Before Take-Off
起飞前
1. Morning， madam（Sir）. ** board!
早上好，女士（先生）。欢迎登机！
2. May I introduce myself， I““m ___， the chief purser of this flight.
请允许自我介绍。我叫___，本次航班的乘主任务长。
3. Morning， sir. ** aboard. Business class or economy
早上好，先生。欢迎登机。坐公务还是经济舱
4. Follow me， please. Your seat is in the middle of the cabin. 请跟我来，您的座位在客舱中部。
5. An aisle seat on the left side ------ Here you are， sir.
是左边靠走廊座位------这是您的座位。
6. I’m afraid you are in the wrong seat. 20C is just two rows behind on the other aisle.
恐怕您坐错位子了，20C正好在那边走廊的后二排。
7. Excuse me for a second， I’ll check.
请稍等一下，我查查看。
8. The plane is about to take off. Please don““t walk about
in the cabin.
飞机马上要起飞了，请不要在客舱内走动。
9. You know the weather in Hongkong is not so good. It has been delayed.
你知道香港的天气不太好，飞机延误了。
10. Air China Flight CA937 leaves at 0730 in the morning.
中国国际航空公司CA937航班，上午7：30起飞。
11. Flight No. 926， leaving Tokyo at 1740， flies nonstop back to Beijing.
CA926航班17：40离开东京直飞回北京。
12. You’re flying economy class. Is that right
您是坐经济舱，对吗
Emergency Situation
紧急情况
1. Fasten your seat belts immediately. The plane will make an emergency landing because of the sudden breakdown of an engine. （本人希望这句话永远不要从CC口里说出来）
马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。
2. Don““t panic!
不要惊慌。
3. Our captain has confidence to land safely. All the crew members of this flight are well
trained for this kind of situation. So please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过
良好的训练，请听从我们的指挥。
4. Take out the life vest under your seat and put it on!
从座椅下拿出救生衣，穿上它！
5. Don““t inflate the life vest in the cabin and as soon as you leave the aircraft， inflate it by
pulling down the red tab.
请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6. Put the mask over your face!
戴上氧气面罩！
7. Bend your head between your knees!
把你的头弯下来放在两膝之间！
8. Bend down and grab your ankles.
弯下身来，抓住脚踝。
9. Get the extinguisher.
拿灭火器来！
10. Open seat belts. Leave everything behind and come this way! 解开安全带，别拿行李，朝这边走！
11. This plane has eight emergency exits. Please locate the
exit nearest to you.
本架飞机有八个安全门，请找到离你最近的那个门。
12. Jump and slide down!
跳滑下来！