酒店英语Hotel English
coin 硬币
voucher 证件
price list 价目表
sign (动)签字
tip 小费
luggage office 行李房… per thousand 千分之… spare (形)多余的postpone (动)延期
note 纸币
luggage rack 行李架switch 开关
identification card 身份证
rate of exchange 兑换率conversion rate 换算率
charge (动)收费
bill 帐单
change money 换钱
procedure 手续、程序
luggage label 行李标签
cash (动)兑换
bank draft 汇票
procedure fee 手续费
special line 专线
hold the line 别挂电话
can't put somebody through 接不通receiver 听筒
replace the phone 挂上电话Line, please. 请接外线
The line is busy (engaged) 占线send a telegram (cable) 发电报long distance 长途电话
telephone directory 电话簿
can't hear somebody 听不见
can't get through 打不通
ordinary mail 平信
switchboard 交换台
central exchange 电话总局
The connection is bad. 听不清registered fee 挂号邮资
postcard 明信片
escalator 自动楼梯
bookshelf 书架
ground floor (英)底,层,一楼cabinet 橱柜
Venetian blind 百叶窗帘curtain 窗帘
wastebasket 废纸篓
tea trolley 活动茶几
night table 床头柜
first floor (英)二楼,(美)一楼folding screen 屏风
hanger 挂钩
plug 插头
wall plate 壁上挂盘
Chinese painting 国画elevator, lift 电梯
drawer 抽屉
second floor (英)三楼,(美)二楼spring 弹簧
cushion 靠垫,垫子
socket 插座,插口
sitting room 起居室
voltage 电压
carpentry (总称)木器
tea table 茶几
bedclothes 床上用品
quilt 被子
mattress 床垫
thermos 热水瓶
transformer 变压器
main entrance 大门
entrance hall 门厅staircase, stairs, stairway 楼梯balustrade, banister 楼梯栏杆corridor 过道
verandah 外廊
lobby 走廊
newsstand 售报处
lounge 休息厅
dining-room, dining hall 餐厅
men's room 男盥洗室
ladies' room 女盥洗室
cloak-room 存衣处
basement 地下室
cellar 地窖
broom closet 杂物室
room key 房间钥匙
suite 一套房间
sitting-room, living-room 起居室
sofa, settee 长沙发
easy chair 安乐椅
armchair 扶手椅
wicker chair 藤椅
folding chair 叠椅
swivel chair 转椅
rocking chair 摇椅
stool 凳子
bench 条凳
tea table 茶几
desk 书桌
bookcase 书橱
bookshelf 书架
wardrobe 衣柜
built-in wardrobe, closet 壁橱
chest of drawers 五斗橱
screen 屏风
hat rack 帽架
rug 小地毯
carpet 大地毯
mattress 褥子
quilt 被
blanket 毯子
sheet 床单
bedspread 床罩
cotton terry blanket 毛巾被
pillow 枕头
pillowcase 枕套
mat 席
cushion 垫子
bathroom 浴室
bath tub 浴盆
shower bath, shower 淋浴
cold and hot water taps 冷热自来水龙头sprinkle-nozzle, (shower) nozzle 喷头dressingtable 梳妆台
mirror 镜子
washbasin 洗脸盆
towel 毛巾
toilet, lavatory, washroom 卫生间water closet, W.C. 厕所;抽水马桶toilet roll, toilet paper 卫生纸
bath towel 浴巾
bathrobe 浴衣
towel rail, towel rack 毛巾架
sponge 海绵
thermometer 温度计
balcony 阳台
sash window 上下开关窗
shutters 百叶窗
transom, transom window 气窗
lace curtain 挑花窗帘
windowsill 窗台
air-conditioned 有空调设备的radiator 暖气片
central heating 暖气
ashtray 烟灰碟
smoking set 烟具
electric fan 电扇
chandelier, pendant lamp 吊灯fluorescent lamp 日光灯
desk lamp 台灯
bedside lamp 床头灯
floor lamp 落地灯
wall lamp 壁灯
lampshade 灯罩
bulb holder 灯头
bulb 灯泡
screw-type bulb 罗口灯泡
bayonet-type bulb 卡口灯泡
frosted bulb 磨砂灯泡
opal bulb, opaque bulb 乳白灯泡socket 插座
plug 插头
electric iron 电熨斗
peg, hook 衣钩
clothes-hanger 衣架
door-mat 门前的擦鞋棕垫
attendant 服务员
desk clerk 值班服务员
waiter (餐厅)服务员
waitress (餐厅)女服务员
rent 租金
bill 账单
receipt 收据
Lobby entrance 门厅进口
Hall大堂
Corridor走廊
Inquiry desk问讯处
Lavatory;toilet洗手间
Ball-room舞厅
Barbershop理发室
Beauty parlour 美容室
Foreign exchange service外币况换处Billiard-room弹子房
Bowling alley保龄球场
Receptionist接待人员
Weather forecast天气预报
Mellow醇香
Hong Kong Dollar; HK$
Pound sterling;£(stg)
French france; F.F
Japanese Yen
Australian dollar
Canadian dollar
Railway station火车站
Airport机场
Luggage行李
Highway公路
Minibus面包车
Rush hours拥挤时间
Peak hours高峰时间
Single trip单程
Round trip往返
Have a (high)fever发(高)烧
Have a cough咳嗽
Have no appetite没胃口
Have a headache头痛
Have a sore throat喉咙痛
Have a heart attack心脏病发作
Take one’s temperature量体温
Stay in bed在床休息Take medicine服药Have an injection打针Take an x-ray照一张片子Make a blood test验血Light清淡的
Flu流感
Gastric illness胃病
Pain in the chest胸痛Chief doctor主治医生Dentist牙科医生Physician内科医生Surgeon外科医生Slippers拖鞋
Bath curtain浴帘
Bath-tub浴缸
Toilet soap浴皂
Towel毛巾
Tooth-paste牙膏
Tooth-brush牙刷Shampoo洗发水
Comb梳子
Presidential suite总套Sitting room客厅Manager’s office理经室Lounge休息室外Nightclub夜总会
Clinic医疗室
Skimpy味淡的
Room charge(rate)房费Registration form登记表dressing table梳妆台wardrobe衣柜
bedside cupboard床头柜tea table; side table茶几thermos flask热水瓶stool凳子
sofa沙发
baggage stand行李架bookshelf书架
clothes hanger衣架television set
cushion靠垫
laundry bag洗衣袋sheet床单
feather quilt鸭绒被
mat席子
mosquito net蚊帐
ashtray烟灰缸
carpet地毯
blanket毛毯
pillow枕头
bedside rug床前小地毯pyjamas睡衣
teapot茶壶
toilet paper卫生纸
crisp酥脆的
tap水龙头
sponge海绵
socket插座
telephone directory电话号码本elevator (or lift)电梯
service desk服务台
service direction服务指南writing paper信纸
envelope信封
sewing kit针线包
central heating暖气
vacuum cleaner吸尘器
tea canister茶叶罐
fruit tray果盘
mirror镜子
vase花瓶
spittoon痰盂
ceiling lamp吊灯
wall lamp壁灯
balcony阳台
Recreation center康乐中心Gymnasium健身房Swimming pool游泳池
Sauna桑拿浴
Video games游戏机Discotheque的士高
Tennis court网球场Tantalizing诱人的
butter黄油
snack bar快餐部
jam果酱
quick lunch counter快餐台盐salt
糖sugar
小吃部、食堂cafeteria
牛肉beef
食堂dining room
牛排beef steak
午餐会luncheon party
小牛肉veal
咖啡馆cafe
牛肚fripe
茶馆teahouse
羊肉mutton
菜单menu
猪肉pork
回民菜馆moslem
猪排pork chop
面包bread
猪肘子pork shoulder
米饭rice
火腿ham
炒饭fried rice
咸肉bacon
馒头steamed bun; steamed bread 香肠sausage
面条noodles
鸡肉chicken
汉堡包hamburger
烤鸭roast duck
三明治、夹肉面包sandwich
鹅goose
奶酪cheese
海味seafood
蛋糕cake
大虾prawn
奶油蛋糕cream cake
鱼fish
布丁pudding
鲤鱼carp
沙丁鱼sardine
蛋egg
炒鸡蛋scrambled egg
什锦小吃assorted appetizers
沙拉salad
衣帽间cloak room
水果沙拉fruit salad
意大利面条spaghetti
汤soup
清汤clear soup
肉汤broth
罗宋汤russian soup
洗衣房laundry
西红柿汤tomato soup
洗衣袋laundry bag
苹果apple
洗衣液shampoo
梨pear
橘子orange
搬运行李工porter
蜜橘mandarin orange
香蕉banana
购物中心shopping center 西瓜water melon
商店store
桃peach
理发(女) hair-dressing
咖啡coffee
理发(男) hair cut
葡萄grape
无奶咖啡black coffee
路road
茶tea
街street
加奶咖啡white coffee
大道avenue
红茶black tea
小巷lane
牛奶milk
斑马线zebra
绿茶green tea
人行道side walk
矿泉水mineral water
此路不通no thorough fare 橘子水orangeade
公共汽车bus
果汁fruit juice
公共车站bus stop
电车tram
冰激凌ice cream 电车站tram stop
啤酒beer
生啤draught beer
地铁subway, tube
葡萄酒、甜酒wine
火车rail, railway
香槟champagne
火车站railway station
烈酒liquor,spirits
售票处ticket office, booking office
胡椒pepper
单(双)程票single (return)ticket 辣椒chilli 候车室waiting room
站台票platform ticket
寄包裹处parcel service
餐车dining car
汇款处remittance counter
邮局post office
邮票stamp
邮箱mail box
信件letter
电话telephone
Platform站台
Make out the bill结帐
Itinerary旅程安排
Historical sites历史遗迹
Splendid scene壮丽景观
Sight景色
Catch弄清
Noisy 吵闹
lend sb. Ears注意听
Turn back回去
Tour观光
The main gate正门
Waltz华尔兹
Oblige赏光
Don voyage一路顺风
Happy landing顺利到达
Have a wonderful journey旅途愉快
Keep in touch保持联系
Drop sb line写信
Once in a while有空
Someday有朝一日
Consideration关怀备致
Quick-fry爆炒
Shower淋浴
Corridor走廊
Luggage行李
Be located on位于……
Be far from离……远
It’s just near在……附近Calm oneself冷静点
Menu菜单
Chef主厨
Dozen一打
Size型号
Medium-sized中号
A size larger大一些型号的Drive车程
Safety belt安全带
Fasten系
Shampoo洗发香波
Shave off one’s beard刮胡子Trim削发
Out short理短
Wear one’s parting分发
Hair set头发定型
Cold-wave冷烫
Ordinary perm热烫
Cut理发
Appendix 2
Japan日本
Hong Kong香港
Macao澳门
Singapore新加坡
Thailand泰国
Malaysia马来西亚Philippines菲律宾
Korea韩国
Indonesia印度尼西亚
India印度
Australia澳大利亚
New Zealand新西兰Belgium比利时
Turkey土耳其
France法国
Germany德国
Italy意大利Russia俄罗斯
Britain (UK)英国
Spain西班牙
Sweden瑞典Switzerland瑞士Netherlands (Holland)荷兰Norway挪威
Canada加拿大
U.S.A.美国
Burma缅甸
Mexico墨西哥
Sri lanka斯里兰卡Poland波兰
Iran伊朗
Morocco莫洛哥Romania罗马尼亚
Brazil巴西
Israel以色列
Lebanon黎巴嫩
Greece希腊Afghanistan阿富汗Ethiopia埃塞俄比亚Vietnam越南
Zaire扎伊尔
Zambia赞比亚
Libya利比亚
Angolan安哥拉
Albania阿尔巴尼亚Czech捷克
Bangladesh孟加拉Algeria阿尔及利亚Kuwaiti科威特
Portugal葡萄牙
Chile智利
Guatemala危地马拉Egypt埃及
Ireland爱尔兰
Finland芬兰
Venezuela委内瑞拉
Iraq伊拉克
Denmark丹麦
Argentina阿根廷
South Africa南非Pakistan巴基斯坦
Palestine巴勒斯坦
Nigeria尼日利亚
Namibia纳米比亚
Jordan约旦
Cambodia柬埔寨
Cameroon喀麦隆
Colombia哥伦比亚
Uruguay乌拉圭
Togo从哥
Haiti海地
Guinea几内亚
Laos老挝
Congo刚果
Cuba古巴
Ghana加纳
Ugandan乌干达
Syria叙利亚
Somalia索马里
Saudi Arabia沙特
Panama巴拿马
Tanzania坦桑尼亚
Peruvian秘鲁
Sudan苏丹
pouring cup 口杯
toilet mirror 梳妆镜
music stool 琴凳
electric kettle 电热水壶
floor lamp 落地灯
TV turntable 电视机转盘armchair 圈椅
Toilet Paper Carton厕纸盒door key 门钥匙
door chain 防盗链
bathroom cabinet 卫生间镜箱lobby carpet 走廊地毯woollen carpet 纯毛提花毯synthetic fibre carpet化纤地毯Wardrobe 衣橱
Shoes shine 鞋油
Cloth Brush 衣刷
Adjust handler 调节器
Stirrer 搅拌棒
Ventilator 通风口
Key insert 钥匙缝Outlet 电源插座
Closet 壁橱
Transformer 变压器Adaptor 插座
Ceiling 凳子
Lamp shade 灯罩
Waste bin 垃圾桶
Scissors 剪刀
Slipper 拖鞋
Shoes horn 鞋拔
Hanger 衣架
Pajama 睡衣
Hair drier 吹风机
Scent, Perfume 香水Shaver, Razor 剃须刀,剃刀Cotton Swob 棉花棒
Bath foam 沐浴液
Facial tissue 面巾纸Napkin 餐巾纸
Scale 秤
Blade 刀片
Detergent 洗衣粉
Lotion 润肤露
Faush 水箱
Plug 橡皮塞
Spray 喷头
Faucet tap 水龙头
Shower cap 浴帽
Sponger 海绵刷Toothpaste 牙膏
Sanitary 卫生袋
Towel rail 毛巾架
Floor towel 脚巾
Body towel 浴巾
Soap dish 皂缸
Bath mat 垫巾
Bath tub 浴缸
Monitor 监控器
Distilled water 蒸馏水Mineral water 矿泉水
Tariff 价目表
Toilet bowl 马桶
detector 烟雾报警器Leaking 漏水
Bed side table 床头柜Head board 床头板Bed cover 床罩Blanket 羊毛毯Mattress 床垫Foundation 床垫架Feather quilt 鸭绒被Rug 小地毯
Spring 弹簧床
Fabric sofa 布沙发Desk lamp 台灯
Floor lamp 落地灯Carpet 地毯
Remote control 遥控器Freezer 冰箱
Door latch 门闩
Knob 门把手
Fire escapes 逃生图Peep hole 猫眼Dressing table 梳妆台
Stationery 文具
Cushion 椅垫
Screen 屏风
Hot water flask 热水瓶
Comb 梳子
tea trolley 活动茶几
night table 床头柜
hanger 挂钩
plug 插头
wall_plate 壁上挂盘
tea table 茶几
bedclothes 床上用品
mattress 床垫
thermos 热水瓶
transformer 变压器
卫生桶(室内用的装垃圾的小塑料桶)health barrels (indoor use with a small plastic garbage barrels)
衣架rack
厕纸盒toilet paper boxes 座便器vanities 吹风机hair dryer
日用品盒daily necessities box
Centrally located overlooking a park with free parking. 市区中心,紧靠公园,免费停车。Conference facilities. 会议设施
Easy access to… Close to city center. 紧靠市中心,去……交通便利,。
Extremely well equipped. 设施配备精良。
Friendly family guest house near city center and railway station. 家庭式客房,紧靠市中心和火车站。
Full central heating with house provided hot water 24 hours 中央暖气系统,房间24小时提供热水。
Fully centrally heated.中央暖气全部开放。
Indoor swimming pool 室内游泳池
Laundry service. 提供洗熨服务
Night porter on duty. 夜间有行李搬运服务生。
Shave pins in all bedrooms 所有卧室备有刮脸刀/脱发器插头
Warm, friendly service in a comfortable home. 热情友好的服务,舒适温馨的家。
尽享阳光下炽热的服务… Soak up the most Sizzling service under the sun…
实用面积48.6-56.8平方米Room Area of 48.6-56.8sqm
贵宾酒廊的所有特权Privileges of Executive Club Lounge
快速登记入住及快速退房Express Check-in & Express Check-out
免费使用贵宾酒廊私人包间Free Usage of the Lounge Private Room
贵宾酒廊的免费下午茶Complimentary High Tea at the Lounge
欢迎水果篮Welcome Fruit Basket
一大瓶矿泉水One big Bottle of Mineral Water
贵宾夜床服务及晚安赠品Turndown Service and Souvenir of Executive Club
免费使用健身设施(设施有限) Free Use of Gym ( Limited Facilities )
以上房价已含15%的服务费Above rate is inclusive of 15% surcharge.
上述房价对单/双人居住均有效,有效期至2001年8月31日Above rate is valid until August 31, 2001
If you have any,please just leave it in the laundry bag behind the bathroom door.
如果您有衣服要洗,请放在浴室门后的洗衣袋里。
Please tell us or notify in the list whether you need your clothes ironed,washed,dry-cleaned or mended and also what time you want to get them back.
请告诉我们或在洗衣单上写明您的衣服是否需要熨烫,水洗,干洗或缝补,还要写明何时需要取衣服。
What if there is any laundry damage?
如果你们洗衣时损坏了衣服怎么办?
Could you send someone up for my laundry,please?
请问,你们能派人来收要洗的衣服吗?
A valet will be up in a few minutes.
洗熨工马上就到。
Will the color run in the wash?
洗衣时会掉色吗?
We'll dry-clean the dress.
我们将干洗这条裙子。
We'll stitch it before washing.
我们会在洗之前把衬里缝好。
When can I have my laundry back?
我何时能取回洗的衣服呢?
But would you like express service or same-day?
不过,您是要快洗服务还是当日取?
Hao: Good morning madam. What can I get you? Hao: 早上好,您要点什么? Jenny: I’d like a coffee please. Jenny: 我要一杯咖啡。 Hao: Certainly madam, what kind of coffee would you like? Hao: 您要哪一种? Jenny: What have you got? Jenny: 你们都有什么? Hao: Well we have espresso, cappuccino, latte, skinny latte or americano. Hao: 我们有义式浓缩咖啡,花式咖啡,拿铁咖啡,脱脂拿铁咖啡或美式咖啡。 Jenny: Goodness me! What a choice! I think I’ll have a cappuccino please Jenny: 这么多种类! 请给我一杯花式咖啡吧。 Hao: Here you are. You’ll find the sugar just over there. Hao: 给您,砂糖就在那边。 Ling: Would you like something to drink? Ling: 你想喝点什么? Jenny: Yes please. Do you have any teas? Jenny: 好的,你们有茶吗? Ling: Of course we have lots of teas? Ling: 当然,我们有很多。 Jenny: What do you recommend? Jenny: 你给推荐一种吧? Ling: What about a green tea or perhaps a jasmine tea? Ling: 你看绿茶或茉莉花茶,怎么样? Jenny: What’s this one? Jenny: 这是什么? Ling: That’s Oolong tea – it’s a Cantonese tea. Ling: 这是乌龙茶-是一种广东茶。 Jenny: Ok, I’ll try that. Jenny: 好吧,我想试试。 What can I get you? 你要点什么? What have you got? 你们有什么? What do you recommend? 你给推荐一下好吗? I’ll try that. 我来试试那个。
第二章日常用语(句子): 基本信息 23.May I have your name, please? 请问您贵姓? 10.Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天?什么时候入住及退房? 59.What time do you expect to arrive, Sir? 请问大概什么时候到酒店,先生? 46.What time will the guest be arriving? 客人大概什么到达酒店? 11.How long will you stay in our hotel? 请问您打算逗留多长时间? 36.Could you hold the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等,我们查询那段时间的房态。 37.Just a minute, please I’ll check our booking situation. 麻烦请您稍等,我需要查询我们的房态。 73.J ust a moment, please. I’ll check the availability for you. 麻烦请您稍等,我查询能否可以提供给您。 41.Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等,让我查询我们的预订纪录。 72.How many people are there in your party? 与您同行有多少人? 50.I’ll arrive one day ear ly. Is that OK? 我那天早点到,可以吗? 56.We’ll send a confirmation to you soon. 我们稍后传确认书给您。 57.Should you have any questions, please do not hesitate to contact us. 如有任何疑问请随时与我们联系。 58.Please feel free to contact us if we can be of further assistance. 如需进一步了解,请随时与我们联系。 其他服务类 42.Does it include breakfast? 包括早餐吗? 43.The tax and breakfast are also included. 税及早餐也包括在内。 12.Does your hotel have pick-up service? 请问贵酒店有接车服务吗? 13.Yes, please contact the concierge for details. 有的,详细内容请联系礼宾台。 16.What is your hotel’s website and email address? 请问贵酒店的网址及邮址? 17.Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。 4.How about your hotel’s location? 请问贵酒店位于哪里?
. . Hotel English Words: make a reservation:预定 register:登记、注册 Room Reservation: 客房预订处 Book : 预订 book a room/ book a ticket Confirm : 确认 Counter : 柜台 Double room: 双人房 Single room: 单人间 Triple room:三人间 Standard room : 标准间 Family suite: 家庭套房 Deluxe suite : 豪华套房Presidential suite : 总统套房 Double room with tiwn beds:有两张单人床的双人间 Double bed:双人床 Room change : 房价 Special rate : 优惠价 Service change: 服务费
Discount : 折扣 a 10 percent discount/off suites: 套房 How would you like to pay ? credit card or cash ?(您想怎么付款?) ---Credit card: 信用卡 ---Cash : 现金 Name tag : 标签,行李牌 Luggage/baggage: 行李 Suitcase : 箱子 Handbag : 手提包 Valuables: 贵重物品 Breakable : 易碎的 Full name/complete name: 全名 Fill in : 填写 Nationality : 国籍 Departure date : 离开日期Signature : 签名 Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费
(一) 宾馆酒店英语-门口〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃2 (二) 宾馆酒店英语-应接服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃3 (三) 宾馆酒店英语-问候语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (四) 宾馆酒店英语-问讯处〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (五) 宾馆酒店英语-入住〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃7 (六) 宾馆酒店英语-客房服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃10 (七) 宾馆酒店英语-结账〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃12 (八) 宾馆酒店英语-销售〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃13 (九) 宾馆酒店英语-预定〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃16 (十) 宾馆酒店英语-简明常用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃17 (十一) 宾馆酒店英语-餐厅用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃26 (十二) 宾馆酒店英语-部门名称〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃29 (十三) 宾馆酒店英语-常用词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃30 (十四) 宾馆酒店英语-服务台词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃32 (十五) 中国小吃英文表达〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃35 The basic English for hotel service
?日常用语: 就是日常生活中的交际用语,如Thank you. Sorry.等 谚语: 即是人们生活中常用的现成的话。 谚语类似成语,但口语性强,通俗易懂,而且一般都表达一个完整的意思,形式上差不多都是一两个短句。 例如:Helaughsbestwholaughslast.谁笑到最后,谁就笑得最好。 Nopains,nogains.没有付出,就没有收获。 ?英语日常交际用语分类: 打招呼与告别用语(Greeting and Saying Good-bye) 1.-How are you ? -I’m fine, thanks. 2. -Nice to meet you. -Nice to meet you, too. 谈论颜色(Talking about colour) 1. -What colour is it? -It’s red. 2. -What’s you favourite colour, Jenny? -My favourite colour is blue. 3. -How many colours do you like? -Three. 谈论高度(Talking about height) 1. -Are you short or tall? -I’m short/tall. 2. -How tall am I, Mr Wood? -You’re 1.6 metres tall. 看病用语(Seeing a doctor) 1. -What’s the matter? -I cut my knee. It hurts. 就餐用语(Having meals) 1. -Would you like some dumpling? -No, thanks./ Yes please. 2. I’d like porridge for breakfast. 3. It’s /Thery’re delicious. 4. What would you like for supper? 5. -Are you ready to order? -Yes, please. I’d like……. 谈论天气(Talking about weather) 1 -How is the weather today?/What’s the weather like today?
服务台常用词汇 management 经营、管理 market price 市价 cashier's desk 兑换处 coin 硬币 accounting desk 帐务处 check_out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign (动)签字 interest 利息 form 表格reservation 预订 reception desk 接待处 tip 小费 reservation desk 预订处 luggage office 行李房 …per thousand 千分之… spare (形)多余的 postpone (动)延期 cancel (动)取消 trxdyeller's cheque 旅行支票 pay (动)付款 fill (动)填写administration 管理、经营note 纸币
registration desk 入宿登记处 lobby 前厅 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge (动)收费 bill 帐单 change money 换钱procedure 手续、程序 information desk 问询处 luggage label 行李标签 overbooking 超额订房 …per cent 百分之… reasonable (形)合理的 cash (动)兑换 keep (动)保留、保存 bank draft 汇票 accept (动)接受 procedure fee 手续费 fill in the form 填表 酒店服务常用英语口语 1. Good morning/evening. Reservation. May I help you?
英语口语情景对话,职场常用英语句型大盘点 外企职员必备的一项基本技能。很多员工头疼自己的英文过不了关,一碰到要用英文进行文书或是要和老外进行交流就六神无主,今天小编特地为大家搜罗了一些经典且常用的句型,大家不妨做个有心人收藏着,莫到用时方恨少呢! 1. I am writing to confirm /enquire/inform you… 我写信时要确认/询问/通知你… 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写信来追踪我们之前对于第二季度营销活动的决定。 3. With reference to our telephone conversation today… 关于我们今天在电话中的谈话... 4. In my previous e-mail on October 5… 先前在10月5日所写的信… 5. As I mentioned earlier about… 如我先前所提及关于… 6. As indicated in my previous e-mail… 如我在先前的信中所提出… 7. As we discussed on the phone… 如我们上次在电话中的讨论…
8. From our decision at the previous meeting… 如我们在上次会议中的决定… 9. As you requested/per your requirement… 按照你的要求… 10.In reply to your e-mail dated April 1,we decided… 回答你在4月1日写的信,我们决定… 今天我们要讲的习惯用语都是以thin这个单词为主。Thin就是瘦,或者是很薄。要是人们有选择的话,恐怕许多人都喜欢瘦一点,而不愿意太胖。但是,今天我们要讲的前两个习惯用语都包含消极的意思。 1. wear thin 打折扣;逐渐消失 Wear在这里的意思是某一样东西在一段时间里,它的功能和价值在逐步降低,也就是中文里说的损耗。这可以指具体的东西,也可以用在其他方面。举例来说吧。 例句-1:Your patience with another person may wear thinif he keeps doing something you don't like. 要是一个人老是做你不喜欢的事,那你对他就会越来越没有耐心。 我们再来举一个例子。要是一个人问你借钱,他保证在一个月后还给你。但是,到了时候他没有还。而且还不断地找借口,拖延不还。过了半年,你对他实在没有耐心了,于是你对他说: 例句-2:Joe, remember that money you borrowed six months ago. You told me you'd pay it back in 30 days. But you keep finding reasons not to return it. Now I really need it back, and I must say that all your excuses for delay are beginning to wear thin.
酒店英语日常用语:预定部日常英语口语 1.May I have the room type, please? /What kind of room would you like to reserve? 请问需要预订哪一类型的房间? 2.What kind of room do you have? 请问贵酒店有什么房间类型? 3.We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms. 我们酒店有标准房,高级房,豪华房,行政房。除此之外还有总统套房。而且我们酒店还设有不吸烟楼层及连通房。 4.How about your hotel’s location? 请问贵酒店位于哪里? 5.Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car. 我们酒店位于东莞市厚街镇。本酒店离东莞30分钟车程,到深圳机场45分钟,到常平火车站只需15钟车程。 6.What’s the level of your hotel? 请问贵酒店是几星级的? 7.Our hotel is a five-star hotel. 本酒店是五星级的酒店。 8.How about your hotel’s facilities? 请问贵酒店有什么设施? 9.We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。. 本酒店有四种类型餐馆,大堂吧,会议室,健身会所,游泳池,商场及KTV设施。 10.Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天?什么时候入住及退房? 11.How long will you stay in our hotel? 请问您打算逗留多长时间? 12.Does your hotel have pick-up service? 请问贵酒店有接车服务吗? 13.Y es, please contact the concierge for details . 有的,详细内容请联系礼宾台。 14.Can I get har bour view in your hotel? 我可以看到海景吗? 15.I am sorry, you can’t. But you can have a nice view of a large pool surrounded by beautiful landscaping. 很抱歉,不可以。但您可以看到周围美丽的泳池景。 16.What is your hotel’s website and email address? 请问贵酒店的网址及邮址? 17.Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。
Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help;
英语口语日常情景对话用语 一、祝愿、祝贺和应答(Good wishes, congratulations and responses) 1.- Well done and congratulations to you. - Thanks very much. 2.- I hope you‘ll succeed in everything. - So do I. 3.- I wish you success. - Thank you. 4.- We send you our best wishes. - Thank you very much. 5.- Happy new year ! - Happy new year! (The same to you.) 6.- A merry Christmas to you. - Thank you. 7.- I hope you‘ll have a good time. - Thank you. 8.- Happy birthday! - Thank you. 二、邀请和应答(Invitations and responses) 1.- Would you like to come to the party? - Oh yes, thank you. 2.- I hope you can come to the dance next Saturday. - I‘m sorry, but I can‘t. 3.- Will you go dancing with us? - Of course. I‘ll be glad to. 4.- Will you come to our English Evening? - Yes, thank you. 5.- Would you please give us a talk on English Learning? - OK. When? 6.- You and your friends must come over to my house and see
常用酒店英语词汇大全如下: Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员
Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师 Head Chef厨师长 Cook炊事员
Hotel English Words: make a reservation:预定 register:登记、注册 Room Reservation: 客房预订处 Book : 预订 book a room/ book a ticket Confirm : 确认 Counter : 柜台 Double room: 双人房 Single room: 单人间 Triple room:三人间 Standard room : 标准间 Family suite: 家庭套房 Deluxe suite : 豪华套房 Presidential suite : 总统套房 Double room with tiwn beds:有两张单人床的双人间 Double bed:双人床 Room change : 房价 Special rate : 优惠价 Service change: 服务费
Discount : 折扣 a 10 percent discount/off suites: 套房 How would you like to pay credit card or cash (您想怎么付款) ---Credit card: 信用卡 ---Cash : 现金 Name tag : 标签,行李牌 Luggage/baggage: 行李 Suitcase : 箱子 Handbag : 手提包 Valuables: 贵重物品 Breakable : 易碎的 Full name/complete name: 全名 Fill in : 填写 Nationality : 国籍 Departure date : 离开日期 Signature : 签名 Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费
情景对话练习三 1、同学之间互相打招呼时可以说:()A. Hello! B. Goodbye! 2、向别人作自我介绍时说:()A. I’m Sarah. B. Hello! 3、家里来了客人,要礼貌地说:()A. What’s your name? B. Welcome! 4、老师问你的名字,你回答:()A. What’s your name? B. My name is Chen Jie. 5、早上见到老师可以说:()A. Good morning! B. Good afternoon! 6、当你的同学把他的兄弟John介绍给你认识时,你对John说:() A. This is John. B. Nice to meet you. 7、你想把你的好朋友Mike介绍给你妈妈时可以说:() A. This is Mike. B. Hi! Mike 8、你想邀请你的同学和你一起去上学,你说:()A. This is my school. B. Let’s go to school. 9、问候你的朋友可以说:()A. How are you? B. Nice to meet you. 10、别人对你说:How are you?时,你回答说:()A. Fine, thank you. B. I’m nine. 11、你想知道新同学的名字,可以问他:()A. What’s your name? B. Welcome! 12、想跟人家道别,可以说:()A. Welcome! B. Goodbye. 13、问别人的红铅笔在哪,应该说:() A. Where is your red pencil? B. Where is your black pencil? 14、别人帮你的忙,你应该说:()A. Thank you! B. You’re welcome. 15、别人向你道谢,你应该说:()A. Thank you! B. You’re welcome. 16、你想告诉别人你喜欢红色时,你说:() A. I like green. B. I like red. 17、请别人看你时,你说:()A. This is me. B. Look at me. 18、你的同学向你提议一起去上学,你同意了说:()A. Hi! B. OK! 19、人家问Where is your book?你指着书说:() A. This is my book. B. Here it is. 20、Mike对你说“I like white”你也喜欢,你可以说:() A. Me too. B. This is white. 21、你想告诉别人你有一个黑色的书包,你说:() A. This is a black bag. B. I have a black bag. 22、你想知道对方是谁,可以问:()A. How are you? B. Who are you? 23、老师在教新单词,要求同学们认真观察他的口型时说:() A. Look at my eye. B. Look at my mouth. 24、要邀请别人喝牛奶,可以说:()A. Have some milk! B. I like milk. 25、Mike想吃汉堡包,你拿给他时说: ()A. Can I have a hamburger? B. Here you are. 26、向妈妈表示自己想喝果汁时说:() A. Have some juice, please. B. Can I have some juice? 27、别人请你吃东西,你不想吃了说:()A. Yes, thank you. B. No, thank you. 28、请别人把他的玩具熊给你看时说:() A. Show me your Teddy Bear. B. Where is your Teddy Bear? 29、想看别人的东西时问:()A. May I have a look? B. How old are you?
company 陪伴,同伴 single room 单人房 double room 双人房 intend 想要,打算 party (参加共同活动的)一批,一组,一组人date 日期,日子 kind 种,类 bath 浴室 shower 淋浴 suite (一套)房间 deluxe 豪华的 presidential 总统的,总统职务的 available 可用的,合用的,可得到的,可到达的fully 完全地,彻底地 name 名字,姓,姓名,名称 address 地址 the phone number 电话号码 be able to 能,会 guarantee 保证,担保,包,管 occupancy 占有,占用 peak 最高的,高峰的 arrival 到来,到达 departure 启程,离开,出发 book 预定,定 hotel 旅馆 offer 提出,提供 discount 折扣 vacancy 空,空房间 solid 全部地 be full up 全满 include 包括,包含 major 较大范围的,主要的 international 国际的,世界的 provide with 提供 mini-bar 小冰柜 sort 种类,类别 price 价格,价钱 dollar 美元 service 服务,服侍 of course 当然 rate 价格,费用 tax extra 另加税金 look forward to 期待,希望 receive 接待,接见,欢迎 guest 旅客,宿客 welcome to 欢迎到来 bellboy 行李员,旅客服务员 madam 夫人,女士,太太 trip 旅行,旅程 take care of管理,照看 baggage 行李, carry 运送,手提 suitcase 手提箱,衣箱lead 带领,引领,领路 give sb.a hand帮...的忙 allow 允许,准许 wish 愿,希望 pleasant 令人愉快的,舒适的 enjoy 享受 a good time 快乐时光 pleasure 快乐,愉快,高兴 not at all 不用谢,没关系 mention 提及,提到 registration登记,注册 at one's service 为...服务 behind 在后面,在...背后 remember 记住,记得 return 送还,还归 firmly 稳固地 go to bed 上床睡觉 check 检查,核对 list 名单,一览表 fill to 填写 form 表格 have a look 看一看 passport 护照 mind 介意,反对 fill out 填写 prepare 准备,预备 key card 出入证 seat 座位 file 档案 identification身分的证明 straight 马上,立刻 separately 单独地 opposite 在...的对面 gift 礼品,礼物 elevator [美]电梯 directly 直接地 straight 笔直的 traffic 交通 distance 直接地 intersection 交叉点,十字路口 suggest 建议,提出(意见,计划)等popular 受欢迎的,大众(或某种人)喜爱的tourist 旅行者,游览者,观光者 famous 著名的,出名的 tourist attraction 旅游胜地 history 历史 direction 方向,方位 well-known 出名的,众所周知的 scene 景色,景象 attractive 有吸引人的,引起兴趣的interest 兴趣 dynasty 王朝,朝代 classical 古典的
常用酒店英语词汇大全 基本常用口语 一、礼貌用语: 1. Please 请Sir Madam/Miss 2. Excuse me 对不起 3. Pardon? 对不起,请您再说一遍好吗? 4. I’m very sorry. 非常抱歉。 5. Thank you . 谢谢。 二、单词及例句: 1. 对客人表示欢迎: Welcome 欢迎International 国际hotel 酒店 -Welcome to Planet International Hotel! 欢迎光临星球国际大酒店!2.见到客人寻问是否需要帮助: Help What can I do for you? May I help you? 3.离开客人时: Nice 美好的pleasant 愉快的evening 晚上weekend 周末 -Have a nice day. 祝您今天过得愉快. -Have a pleasant evening.祝您今晚过得愉快. -Have a good weekend. 祝您周末过得好. 4. 给客人让路时: After 在……后面madam女士first 首先sir 先生 -After you, madam. 夫人,请. -You first, sir. 先生,您先请. 5. 领路的时候: Follow -Please follow me, sir. 先生,请跟我来. 当领客人到达目的地时: -Here we are , room 2208. 第2208号房间到啦.
6. 当客人要什么东西时: -Yes, sir. It’s no problem. 好的先生.这不成问题. 酒店基本词汇 Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理
语口语场景对话,日常生活必备! 来自网络 一、打招呼 1. How are you doing你好吗 美国人见面时候最常用的打招呼方式就是:"Hey! How are you doing" 或是"How are you" 不然"How's going" 也很常见。我觉得这种每天跟别人打招呼的习惯,就是跟美国友人建立良好关系的开始。很多人都觉得美国人很冷漠,不跟自己打招呼,但自己又何尝不是对美国友人很冷漠呢 : 2. What's up什么事 "What's up" 也是很常用的一种打招呼方式。比方说朋友在路上看到你跟你说"Hey! " 那你通常就可以回答说"Hi! What's up" 这就是问对方近来怎样, 有什么事吗通常如果没什么事人家就会说"Not much." 不过还有一种情况也很常见,你先跟人家说"Hey! What's up" 那别人也不说"Not much",反而反问一句"What's up" 所以"What's up" 已经变成有点Hello! 的味道在里面了. "What's up" 也常被用来问人家有什么事例如有人登门拜访, 你就会说"What's up" 到底有何贵干啊总之"What's up" 在美国应用的很广,各位一定要熟记才是。 3. Could you do me a favor能不能帮我一个忙 & 人是不能独自一个人活的, 需要别人帮忙的地方总是很多, 所以就可以常讲:"Could you do me a favor" 或是"Could you give me a hand" 这算是比较正式而礼貌的讲法。有时候要请别人帮忙还不太好意思说,就可以说:Could you do me a little favor 能不能帮我一个小忙其实也许是帮大忙但也要先讲成小忙,先让对方点头才是(注意一下这里用could you 会比can you 来的客气一点)。 另外, "Can you help me" 也很常见,通常比如说我们去买东西,可是店员自己在聊天,我就会说, "Can you help me" 其实正常来说, 应该是他们主动会问"Can I help you" 或是"May I help you" 才对,但有时实在等不急了, 就直接先问了"Can you help me" 4. What are you studying你主修什么的