A、主动跟新买家建立联系
Dear Mr. Jones:
We understand from your information posted on https://www.doczj.com/doc/ad8579528.html, that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.
We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at https://www.doczj.com/doc/ad8579528.html, which includes our latest product line.
Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.
We look forward to receiving your enquires soon.
Sincerely,
John Roberts
B、对新买家要求建立业务联系的回复
Dear Mr. Jones:
We have received your letter of 9th April showing your interest in our complete product information.
Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at https://www.doczj.com/doc/ad8579528.html, which includes our latest product line.
We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.
Sincerely,.
C、向老客户介绍公司新的产品信息
Dear Mr. Jones:
We have refreshed our online catalog at https://www.doczj.com/doc/ad8579528.html,, and now it covers the latest new products, which are now available from stock.
We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection.
We will keep you informed on our progress and look forward to hearing from you. Sincerely,
D、回复对某个产品的查询
Dear Mr. Jones:
Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".
We've enclosed the photo and detailed information of the product for your reference: Product: toaster
Specification: xxxxxxxxxxxxxxx
Package: 1pcs/box
Price: 10usd/pcs
Payment: L/C
For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.
We look forward to receiving your first order.
Sincerely,
E、无法提供对方查询中所要求的产品时
Dear Mr. Jones:
Thank you for your enquiry of 12 March cate 9 cable.
We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.
We would, however, like to take this opportunity to offer the following material as a close substitute:
Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.
Please visit our catalog at https://www.doczj.com/doc/ad8579528.html, for more information on this item. If you find the product acceptable, please email us as soon as possible.
Sincerely,
F、查询对方公司的产品
Dear Sir or Madam:
We know that you are exporters of textile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.
We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.
When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.
G、几种报盘
(a.)
Dear Mr. Jones:
We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.
In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.
Please note that we have quoted our most favorable price and are unable to entertain any counter offer.
As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply.
Sincerely,
(b.)
Dear Mr. Jones:
We thank you for your letter dated April 8 inquiring about our leather handbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.
We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs.
If we can be of any further help, please feel free to let us know. Customers' inquiries are always meet with our careful attention.
Sincerely,
(c.)
Re: SWC Sugar
Dear Sirs,
We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product. To comply with your request, we are offering you the following:
1. Commodity: Qingdao Superior White Crystal Sugar.
2. Packing: To be packed in new gunny bag of 100kgs. each.
3. Quantity: Ten thousand (10000) metric tons.
4. Price: US dollars one hundred and five (US$10
5.00) per metric ton, Fob Qingdao.
5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.
6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.
Please note that we do not have much ready stock on hand. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.
We are awaiting your reply.
Sincerely,
H、作为对方供应商，认为对方压价太低
Dear Mr. Jones:
We confirm having received your telex No.LT/531 of May 17, asking us to make a 10% reduction in our price for Men's Shirts. Much to our regret, we are unable to comply with your request because we have given you the lowest possible price. We can assure you that the price quoted reflects the high quality of the products.
We still hope to have the opportunity to work with you and any further enquiry will receive
our prompt attention.
Sincerely,
I、作为买家，认为对方报价太高
Dear Mr. Jones,
We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these.
While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.
We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.
Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%. As our order would be worth around US$50,000, you may think it worthwhile to make a concession.
We are looking forward to your reply,
Sincerely,
J、要求对方开立信用证
Dear Mr. Jones:
With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C. Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time.
In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.
We look forward to receiving your favorable response at an early date.
Sincerely,
K、因对方未能如期信用证而交涉
Dear Mr. Jones:
With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.
You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales Confirmation, you will see the clause reading:
"The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice."
The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C in
time, we shall cancel our Sales Confirmation and ask you to refund to us the storage charges we have paid on your behalf.
Your cooperation in this respect will be appreciated.
Sincerely,
L、修改信用证
Dear Mr. Jones:
We have received your L/C No.121/99 issued by the Yemen Bank for Reconstruction & Development for the amount of $19,720 covering 1,600 dozen Men's Shirts. After reviewing the L/C, we find that transshipment and partial shipment are not allowed.
As direct steamers to your port are difficult to find, we have to ship via Hong Kong more often than not. As to partial shipment, it would be our mutual benefit because we could ship immediately whatever we have on hand instead waiting for the whole lot to be completed.
We, therefore, are writing this afternoon, asking you to amend the L/C to read: "TRANSSHIPMENT AND PARTIALSHIPMENT ALLOWED"
We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time.
Sincerely,
M、延期信用证的期限
Dear Mr. Jones:
We thank you for your L/C for the captioned goods. We are sorry that owing to some delay on the part of our suppliers at the point of origin, we are not able to get the goods ready before the end of this month. As a result, we sent you a cable yesterday reading: L/C1415 PLSCABLE EXTENSION SHIPMENT VALIDITY 15/31 MAY RESPECTIVELY LETFOLLOWS
It is expected that the consignment will be ready for shipment in the early part of May and we are arranging to ship it on s/s "Fanyang" sailing from Dalian on or about 10th May. We are looking forward to receiving your cable extension of the above L/C thus enabling us to effect shipment of the goods in question.
We thank you for your cooperation.
Sincerely,
N、拒绝对方做独家代理商的要求
Dear Mr. Jones:
Thank you for your letter of 15th September.
As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.
We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines.
We look forward to hearing from you.
Sincerely,
O、指定对方为独家代理商
Dear Mr. Jones:
We have received your letter of the 15th and are impressed with the proposal you make. We are pleased to tell you that we have decided to entrust you with the sole agency for our Embroideries in the territory of Sweden.
The Agency Agreement has been drawn up for a duration of one year, automatically renewable on expiration for a similar period unless a written notice is given to the contrary. Enclosed you will find a copy of the draft. Please go over the provisions and advise us whether they meet with your approval.
We shall do all in our power to assist you in establishing a mutually beneficial trade. Sincerely,
P、处理对货损的投诉
Dear Mr. Jones:
We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully.
We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.
Sincerely,
Q、处理对货物品质的投诉
Dear Mr. Jones:
We very much regret to learn form your letter of 2nd March that you are not satisfied with the dress materials supplied to your order No.9578
From what you say it seems possible that some mistakes has been made in our selection of the materials meant for you and we are arranging for our Mr. Yang to call on you later this week to compare the materials supplied with the samples form which your ordered them.
If it is found that our selection faulty, then you can most certainly rely on us to replace the materials. In any case, we are willing to take the materials back and, if we can not supply what you want, to cancel your order, though do this reluctantly since we have no wish to lose your custom.
Sincerely,
外贸业务全套英文邮件 第一步 1. 向顾客推销商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 迅速提供报价 Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 交易的契机 4. 如何讨价还价 Dear Sir: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you
商务邮件万能模板：邀请会面 I’d like to invite you for a meeting with ①(我公司会面人职务和姓名) if you feel convenient. As ②(会议名称) will be held in ③(会议地点) from ④(会议起始日) to ⑤(会议结束日), we think you ⑥(对方可能采取的行动). If you come, we would like to invite you for a meeting with ⑦(我公司会面人)at ⑧(会面地点), on ⑨(双方会面日) to discuss ⑩(双方会面商讨事 宜). ⑾(我公司会面人) wishes to have an opportunity for a meeting with you. We look forward to receiving a positive reply from you. ○填充词 ⑥此处可用对方可能采取的其他行动来填充，如： ● may attend the exhibition（可能参加这次展览会） ● may come to the exhibition with your products （可能带着产品来参加这次展览会） ● are very likely to come with the intention to purchase something （很可能来购买某物） ⑧此处可用会面的其他地点来填充，如： ● your hotel（您下榻的酒店） ● our head office（我公司总部） ●XX Hotel（XX酒店） ○替换句 ●表示写信目的 ① I’m writing to invite you for …. ② I’m sending this email to invite you for ….
外贸订单英语邮件全过程范文 （1）开发信 Hi Kelvin, Glad to hear that you're on the market for flashlight and other promotional items. This is C from *** Ltd in China. We specialized in flashlights and premiums for 10 years, with the customers of Coca-Cola, Craft, Pepsi, etc., and hope to find a way to cooperate with you! Please find the pictures with models and different packaging in attachment. An American guy purchased this model in BIG quantity last year. I would like to try now, if it's suitable for Europe. FREE SAMPLES can be sent on request. Call me, let's talk more! Thanks and best regards, C *** Ltd Tel: *** Fax: *** Mail: *** （2）价格谈判 Hi Kelvin, Thank you so much for your kind mail! Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3%. That is, EUR2.13/pc. Looking forward to your early reply. Thanks. Kind regards, xxxx
As ② (会议名称) will be held in ③ (会议地点) from ④ (会议起始日) to ⑤ (会议结束日), we think you ⑥ (对方可能采取的行动). If you come, we would like to invite you for a meeting with ⑦ (我公司会面人)at ⑧ (会面地点), on ⑨ (双方会面日) to discuss ⑩ (双方会面商讨事宜). ⑾(我公司会面人) wishes to have an opportunity for a meeting with you. We look forward to receiving a positive reply from you. ○填充词 ⑥ 此处可用对方可能采取的其他行动来填充，如： ● may attend the exhibition （可能参加这次展览会） ● may come to the exhibition with your products （可能带着产品来参加这次展览会） ● are very likely to come with the intention to purchase something （很可能来购买某物） ⑧ 此处可用会面的其他地点来填充，如： ● your hotel（您下榻的酒店） ● our head office（我公司总部） ● XX Hotel（XX酒店） ○ 替换句 ●表示写信目的 ① I’m writing to invite you for …. ② I’m sending this email to invite you for …. ③ I’m emailing to invite you for …. ●公司……希望与对方会面
交易的第一步 1. 向顾客推销商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 迅速提供报价 Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the
商务英语邮件模板 , 投诉 一般投诉 Project: [product or service received from company] Main: Dear [name]: I'm writing to inform you of a problem we have had with your company. [description of the problem]. This has caused us some difficulties. [description of problems]. We must resolve this situation quickly. We suggest that you [suggested solution]. Please call me as soon as possible at [telephone number] so that we can discuss our options. Sincerely, [name] [title] [company name] [telephone number] 投诉-产品有问题 Project: Order [order number] Main: Dear [name]:
On [date], we ordered [description of goods] from your company. When the shipment arrived on [date], we found a serious problem. [sentence describing problem] We must resolve this quickly. Please call me as soon as possible at [telephone number] so that we can discuss our options. Sincerely, [name] [title] [company name] [telephone number] 投诉-账户被超额扣款 Project: [product or service] Main: Dear [name]: We recently purchased [product or service] from your company. When we received our invoice, we noticed that we had been overcharged. When we agreed to this purchase, we were told that it would cost [expected price]. On the invoice, however, we were charged [price charged]. We need to address this error quickly. Please call me as soon as possible at [telephone number] to discuss our options. Sincerely, [name] [title]
写作中文商务信函并不要求您使用华丽优美的词句。所有您需要做的就是，用简单朴实的语言，准确的表达自己的意思，让对方可以非常清楚的了解您想说什么。围绕这一点，精品学习网总结了几方面的内容，希望对您写中文商务信函有借鉴作用。 中文商业商务信函的写作格式 如同一般信函，商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。 (1)开头 开头写收信人或收信单位的称呼。称呼单独占行、顶格书写，称呼后用冒号。 (2)正文 信文的正文是书信的主要部分，叙述商业业务往来联系的实质问题，通常包括： ①向收信人问候； ②写信的事由，例如何时收到对方的来信，表示谢意，对于来信中提到的问题答复等等； ③该信要进行的业务联系，如询问有关事宜，回答对方提出的问题，阐明自己的想法或看法，向对方提出要求等。如果既要向对方询问，又要回答对方的询问，则先答后问，以示尊重； ④提出进一步联系的希望、方式和要求。 (3)结尾 结尾往往用简单的一两句话，写明希望对方答复的要求。如“特此函达，即希函复。”同时写表示祝愿或致敬的话，如“此致敬礼”、“敬祝健康”等。祝语一般分为两行书写，“此致”、“敬祝”可紧随正文，也可和正文空开。“敬礼”、“健康”则转行顶格书写。 (4)署名 署名即写信人签名，通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函，署名时可写单位名称或单位内具体部门名称，也可同时署写信人的姓名。重要的商业信函，为郑重起见，也可加盖公章。 (5)日期 写信日期—般写在署名的下一行或同一行偏右下方位置。商业信函的日期很重要，不要遗漏。 通知：
收到客户询盘时的回复： Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required: The length: The diameter: The material ........ The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards 签名 客户询盘模糊，向客户询问规格 Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 签名 针对客户的讨价还价的回复 Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦 应对客户的迟迟不回复的邮件: Dear sir, Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the
超实用跟进客户英文邮件模板，外贸人必备！ 1、询问客户对报价的看法 Dear xxx, Hope everything goes well with you！ Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you and your company. Best regards. 2、重新发送报价 Hello, xxx, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon! Best wishes. 3、利用报价的有效期给客户一点压力 Hello, xxx, Hope everything goes well! It’s Judy. We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . Pls kindly check whether the price is workable? Because the price will be invalid on xxxx. Wish we will promote business. Best regards. 4、追问客户的评价和反馈 Dear xxx, How are you recently? Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards. 5、了解报价反馈，附上产品目录表 Good day! My friends, Judy again. My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience? Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you
一、事务邮件： X经理/总： 您好！ 非常荣幸能够代表我公司与您联系。 我是XXXX公司的XXX（职位）的XXX（姓名），今天将您所感兴趣的我司产品报价及相关介绍发送给您，请您查阅！ 如果邮件中有任何不清楚的地方或者您需要我们提供任何帮助，请您联系我，电话：*********，或联系XXX（该客户的具体主管以上负责人）手机号：XXXX。 恭祝商祺！ XXX 二、问候邮件： 例一： X经理/总： 您好！ 在这个阳关灿烂的日子里，祝您身体健康，心情愉快！ （在这个特别的日子里，为您送上最真挚的祝福，祝您：生日快乐！工作顺利！） XXX公司XX敬上 例二： X经理/总： 您好！ 生活是一种态度，拼搏奋斗之间自由来去，才是生活的真谛！生活是一种心境，慢慢体会了才会有温馨浪漫的甜蜜……今晨阳光灿烂，空气清爽怡人，我愿将这人间最美的时刻送给您。 祝您生活愉快，事业蒸蒸日上！ XXX公司XX敬上 例三： X经理/总： 您好！ 一份真诚，能胜万两黄金；一缕温暖，能抵万里寒霜；一句真心的问候，送来我最美好祝愿：忙碌的日子不要忘记照顾自己的身体，祝您身体健康，工作顺利！ XXX公司XX敬上 例四： X经理/总： 新年好！ 值此2012新年来临之际，XXXX（公司）向贵公司表示最衷心的感谢和最诚挚的祝福，
感谢您长期以来对我们的支持和信任！ 在过去的一年中，我们的团队在您的支持、鼓励、批评下得到了一定的成长。未来的中国是服务的王国，得服务真谛者得天下！你我携手共同为车主创造出体验更加温馨、融洽、激情的消费天空。您的标准就是我们努力的方向。在私下直言批评的是我们的真朋友！请提高您对我们的标准！ 让我们共同携手创造明天、后天!我们的团队还很幼稚，需要指点、批评、鼓励等各种成长的“营养素”，这是您赐予我们最有价值的礼物。 愿我们成为您生命中的礼物，虽然不期而至闯入您的世界，但从此为您打开全新的一扇窗——那一片天空下，生命真挚而温暖，彼此尊重、呵护，彼此温暖。这是我们共同的愿景，这是我们共同的理想！ 新春来临，万象更新，XXXX全体员工衷心祝愿贵公司大展宏图、事业兴旺！顺祝春节愉快，身体健康，阖家欢乐！ XXXX公司 三、感谢信： X经理/总： 您好！ 感谢您长期以往对我司的支持与信任， 注意： 一、关于主题 1.一定不要空白标题。 2.最好写上来自**公司的邮件，以便对方一目了然，又便于留存。 3.标题要能真实反映文章的内容和重要性，切忌使用含义不清的标题。 4.一封信尽可能只针对一个主题，不在一封信内谈及多宗事情，以便于日后整理。 5.可适当用使用大写字母字符（如“* ！”等）来突出标题，引起收件人注意，但应适度， 特别是不要随便就用“紧急”之类的字眼。 6.回复对方邮件时，应当根据回复内容需要更改标题，不要RE一大串。 7.最重要的一点，主题千万不可出现错别字和不通顺之处，切莫只顾检查正文却在发出前 忘记检查主题。 二、关于称呼与问候 1.恰当地称呼收件者，拿捏尺度。 邮件的开头要称呼收件人。称呼是第一行顶格写。 2.Email开头结尾最好要有问候语 “你好”或者“您好”，开头问候语是称呼换行空两个写。
外贸业务全套英文邮件范文（转） 交易的第一步 1. 向顾客推销商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 迅速提供报价 Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of serv ice of you. 交易的契机 4. 如何讨价还价 Dear Sir: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. Yours truly 5-1 同意进口商的还价 Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. Sincerely 5-2 拒绝进口商的还价
篇一：工作汇报格式 工作计划及汇报管理制度 一、工作汇报目的 促使员工经常自我总结，逐步达到自我管理； 公司上下、各部门之间及时沟通信息，利于领导和协作 二、常规工作汇报 1.日报 （1）员工工作汇报内容及格式 ①邮件标题：xxxx年xx月xx日工作汇报——部门②正文 （2 周报 （1）员工周报内容及格式 ①邮件标题：xxxx年xx月xx周工作汇报——部门 （ 3 月报 （1）员工月报内容及格式 ①邮件标题：xxxx年xx月工作汇报——部门 （2）管理人员回月工作汇报内容及格式 4 半年汇报 （1）员工半年报内容及格式 ①邮件标题：xxxx年上/下半年工作汇报——部门 ②正文 （5 年度述职报告 （1）述职报告内容 ● 年度工作描述（按时间先后描述） 1月份：xxxxx 2月份：xxxxx ● 年度工作总结 工作成绩经验/教训分享 ● 次年工作计划 二、任务工作汇报 （1）任务工作汇报内容 ● 任务工作描述 ● 结果 （2）小结 （3）所需帮助 三、工作汇报用处 1月度以上汇报作为绩效考核依据，工作计划要有事先所需帮助的点 2 工作计划的精细做为非量化考核因素篇二：邮件格式 邮件格式： 标题：业务部罗丹本周工作总结及下周工作计划 商务部罗丹本月工作总结及下月工作计划 发送人：两位经理及抄送给总经理 邮件内容： 余经理、罗经理： 您好！
内容：包括本周工作总结以及下周工作计划，必须要有数字。例如业务部：要有本周跟进客户数及下周目标开发意向客户数，上周到账业绩数字及下周预计成交客户金额等。 邮件也可提出目前工作存在的问题或相应建议；可以针对自己的问题请教经理给予回答。ps：报表随邮件附件一起发送。 落款：业务部罗丹篇三：工作邮件怎么发! 发邮件的礼仪汇总---让优秀成为习惯 关于主题 主题要提纲挈领，添加邮件主题是电子邮件和信笺的主要不同之处，在主题栏里用短短的几个字概括出整个邮件的内容，便于收件人权衡邮件的轻重缓急，分别处理。 1．一定不要空白标题，这是最失礼的。 2．标题要简短，不宜冗长，不要让outlook用才能显示完你的标题。 3.. 最好写上来自**公司的邮件，以便对方一目了然又便于留存，时间可以不用注明，因为一般的邮箱会自动生成，写了反而累赘。 4. 标题要能真反映文章的内容和重要性，切忌使用含义不清的标题，如“王先生收”。也不要用胡乱无实际内容的主题，例如：“嘿！”或是“收着！” 5．一封信尽可能只针对一个主题，不在一封信内谈及多件事情，以便于日后整理 6．可适当用使用大写字母或特殊字符（如“* !”等）来突出标题，引起收件人注意，但应适度，特别是不要随便就用“紧急”之类的字眼。 7．回复对方邮件时，应当根据回复内容需要更改标题，不要re re一大串。 8、最最重要的一点，主题千万不可出现错别字和不通顺之处，切莫只顾检查正文却在发出前忘记检查主题。主题是给别人的第一印象，一定要慎之又慎。 关于称呼与问候 1．恰当地称呼收件者，拿捏尺度 邮件的开头要称呼收件人。这既显得礼貌，也明确提醒某收件人，此邮件是面向他的，要求其给出必要的回应；在多个收件人的情况下可以称呼大家、all。 如果对方有职务，应按职务尊称对方，如“x经理”；如果不清楚职务，则应按通常的“x先生”、“x小姐”称呼，但要把性别先搞清楚。 不熟悉的人不宜直接称呼英文名，对级别高于自己的人也不宜称呼英文名。称呼全名也是不礼貌的，不要逮谁都用个“dear xxx”，显得很熟络。 关于格式，称呼是第一行顶格写。 2． email开头结尾最好要有问候语 最简单的开头写一个“hi”，中文的写个”你好”或者“您好”，开头问候语是称呼换行空两格写。 结尾常见的写个best regards，中文的写个”祝您顺利”之类的也就可以了，若是尊长应使用“此致敬礼”。注意，在非常正式的场合应完全使用信件标准格式，“祝”和“此致”为紧接上一行结尾或换行开头空两格，而“顺利”和“敬礼”为再换行顶格写。 俗话说得好，“礼多人不怪”，礼貌一些，总是好的，即便邮件中有些地方不妥，对方也能平静的看待 正文 1.email正文要简明扼要，行文通顺 若对方不认识你，第一件应当说明的就是自己的身份，姓名或你代表的企业名是必须通报的以示对对方的尊重，点名身份应当简洁扼要，最好是和本邮件以及对方有关，主要功能是为了收件人能够顺利地理解邮件来意。不可没头没脑就是正事，别人不知道你是谁还得拉到最后看。但也不可过多，有些联系方式之类与正文无关的信息应在签名档中表明。 email正文应简明扼要的说清楚事情；如果具体内容确实很多，正文应只作摘要介绍，然后单独写个文件作为附件进行详细描述。
客户邀请函： Dear Sir, Invitation for Visiting to China For establishing more cooperation in 2012, we honored to invite Mr. to our company to negotiate future cooperation in busines s. We are seeking you business cooperation and lon-term partnership. Sincerely looking forward to seeing you soon. Yours faithfully. 初次跟进： How are you? Have you got a good weekend. For several days no news from you, my dear friend. Does everything go well？Now I am writing for keeping in touch with you for further business. we are interested in the possibility of further cooperation with your company. Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service for you recently. Should you have any questions,plsase don’t hesitat e to contact me. 催单邮件： Dear Sir/Madam, How are you? Hope everything is ok with you all along. Unfortunately, for several days no news from you, my friend. Now I am writing for keeping in touch with you for further business, If any new inquiry, welcome here and I will try my best to satisfy you with competitive prices as per your request. By the way, what's your general impression, may i ask? Should there be any query, do feel free to contact me.We look forward to receiving your early reply, and assure you that your requirements will have our best and prompt attention.（更换） Best regards, XXXX 一、外贸催款信怎么开头： Again we call your attention to your payment due April 30. We again call your attention to the following invoices which, according to our records, are still unpaid well beyond our normal terms: Once again, we ask for your cooperation in paying your account which is now more than two months past due. We have not received any response from you to the recent reminder we sent you on May 20 about your overdue account. Y ou did not respond to our first reminder of your overdue balance of $2578.50. Y ou have not answered my previous letters asking for payment on your $2578.50 purchase. 二、催款信中说什么理由 Would you please let us have an explanation of why the invoice is still outstanding? Please let us know why the balance has not been cleared. We would like to know if there is a reason for your delay in paying your long overdue account. 三、一封温和的外贸催款信怎么写 I am sure it is not your intention to ignore past due notices at the expense of your credit standing. I am sure you are not intentionally trying to make our work difficult, but that's what it amounts to. We realize that financial conditions in your firm have not been good recently. By now, however, we feel you should be able to start paying again. Perhaps you have overlooked these past due payments. It would be only fair to pay them now. To avoid an unfavorable report of your credit records, we suggest an immediate payment of the amount due.