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实用英语-电话留言

实用英语-电话留言
实用英语-电话留言

实用英语-电话留言

Key Sentences(重点句子)

62.I'm sorry,but he's on another line now.

对不起,他在接另一个电话。

63.Would you care to hold?

您要稍等一下吗?

64.Could you take a message,please?

能不能为我留下话?

65.I'll give him the message.

我会转告他。

66.Anything else?

还有其他事吗?

67.That's all.Thank you for trouble taken.

就这些,感谢你的耐心。

68.I'm sorry,but he is out of the office right now.

很抱歉,他现在不在办公室里。

69.When will he be back?

他什么时候回来?

70.I wonder if you could give Mr.Wang a message for me?你能不能给王先生带个口信?

71.Just a minute.I'll get a pen.

请等一下,我拿支笔。

72.I'll 1et him know,Mf.Brown.

我会转告他的,布朗先生。

73.No.I really need to talk to him personally.

不,我真的需要亲自跟他说。

74.Would you like to leave a message on his voice mail,then?

那您要不要留话在他的语音信箱里?

75.Hold on and I'll transfer you.

稍候,我会帮您转过去。

76.I'm not available to take your call,but please your name,number and a brief message.

我现在不能接您的电话,但请您留下您的姓名、电话号码和简短留言。

77.I'll get back to you as soon as possible.

我会尽快回您电话。

78.Please call me at 556-3243 when you get back.

你回来时请打556-3243找我。

Dialogue A

(A:Jan Wise B:Receiver)

A:Hello.Can I speak to Mr.Clark?

B:May I have your name,Please?

A:This is Jan Wise speaking.

B:Hold on,please…I'm sorry,but he's on another line now.

Would you care to hold?

A:Well,I need to leave in a ninute.Could you take a message,Please?

B:Gertainly.

A:It's a little complicated… I'm Mr.Clark's former classmate.

B:OK.

A:I was supposed to meet Mr.Clark for lunch at 12∶30 at Ernierestaurant with a friend of us,Miss White…

B:Ernie…Miss White——OK…

A:But Miss White's flight arrived late,and I need to pick her upat the airport now…

B:Airport——OK…

A:So please tell him that the time is changed to 1∶00…

B:One o'clock…

A:And I hear that Miss White likes to eat Chinese food recently,so I want to meet at Beijing restaurant instead of Ernie's. Bythe way,please tell him not to book the table,I have done it al-ready.

B:Beijing restaurant… Chinese food——OK,Miss Wise,I'll givehim the message.Anything else?

A:That's all.Thank you for trouble taken.Good-bye.

B:Good-bye

Dialogue B

(A:Jim Brown B:Receiver)

A:Hello.This is Jim Brown of the Export Department.May Ispeak to Mr.Wang?

B:I'm sorry,but he is out of the office right now.

A:When will he be back?

B:He should be back at any moment.

A:I wonder if you could give Mr.Wang a message for me?

B:Yes,certainly.Just a minute.I'll get a pen.(Pause)OKay,please carry on.

A:There will be a very urgent meeting at three o'clock and Iwould like Mr.Wang to attend it.

B:OKay,an urgent meeting…three o'clock…May I ask whatit's regarding?

A:Yes.It's regarding the foreign exchange market and our salesstrategy this

year.

B:Shall I tell Mr.Wang to prepare any material?

A:Yes,thank you.

B:I'll let him know,Mr.Brown.

A:Thank you very much.Bye.

B:Bye.

Dialogue C

(A:Mary B:Receiver C:John's voice)

A:Hello.Is John in?

B:No,can I take a message?

A:No.I really need to talk to him personally.

B:Would you like to leave a message on his voice mail,then?

A:Yes.Thank you.

B:Hold on and I'll transfer you.(Pause)

C:Hi,this is John.I'm not available to take your call,but pleaseleave your name,number and a brief message.I'll get back toyou as soon as possible.

A:Hi,John.It's Mary and I really need to talk to you.I won't beable to go to the party with you.Please call me at 556-3243when you get back.

Words and Expressions

complicate vt.使复杂;使麻烦

former a.以前的;前者

suppose vt.让;猜想;假定,以为

restaurant n.饭店,饭馆

flight n.飞行,飞翔,航班

change v.改变,变化;更换,交换

recently a.近来的;最近的,目前的

instead ad.代替,顶替

book n.书,书籍,v.定,预定trouble n.烦恼;苦恼;困境;麻烦department n.部;(大学等的)系export vt.输出;把……出口

attend v.出席,照顾

regard v.考虑,认为,把……看作是exchange v.交换;调换,兑换;交流market n.(交易)市场;(集)市

sale n.出售,出卖;贱卖,大减价strategy n.战略,策略

material n.材料;原料;资料personally a.亲自的;就个人而言voice mail语音信箱

transfe v.迁移;调动;变换;传输brief a.简略的,简短的

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音的大小,以使对方听得清楚,这是很关键的。 (八)如果要把对方的话做成备忘录,最好是一边重复对方的话,一边做记录,最后把记录重复一遍,请对方确认。当然,电话的用语要谦虚恭敬。 (九)接到和自己业务不相关而又必须当场给予答复的电话,除非自己确实有完整的资料.否则.决不可信口开河,妄做决定。与其信口开河以抓住客人,不如据实回答以保公司的信誉。 (十)不要在外面打电话做联络。万一真的有必要,通电话时应该避免让对方听到背景声音,例如咖啡店的音乐。另外,在没有联络到对方时,要采取主动再联络的方法,而不要请接电话者留话要对方打电话过来。 此外,作为公司的职员,在使用电话时务必注意以下几点禁忌: 1.不要在公司打私人电话; 2.少打长话。 常用英语范例 一,打电话接电话 1.Hello,this is peter speaking. 你好,我是peter。 2. I'd like to speak to Mr.Wang. 我想和王先生讲话。 3.I'm sorry.Mr.Wang is out right now.

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情况一: 打电话的人找的是你自己 Is Daisy there? Daisy 在吗? Speaking. 我就是,说吧。 That's me. 我就是。 This is Daisy. 我就是Daisy. This is she. 我就是。(注: 男的用This is he.) You're speaking/talking to her. 你正在跟她说话。 情况二: 要找的人不在 May I speak to Mr. Gates? 请问Gates 先生在吗? He's out. 他出去了。 He's not here right now. 他现在不在这里。 He's in a meeting right now. 他现在正在开会。 You've just missed him. 你刚好错过他了。He's just stepped out. 他刚好出去了。 情况三: 要找的人不在, 问对方是否要留言 Can I talk to Mark? 我可以跟Mark 讲话吗? He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗? 情况四: 打电话的人问他要找的人何时回来 Do you know when he will be back? 你知道他什么时候会回来吗? I'm sorry. I don't know. 抱歉, 我不知道。 I have no idea. 我不知道。 He should be back in 20 minutes. 他应该二十分钟内会回来。 情况五: 打电话的人问他要找的人在哪里 Do you have any idea where he is? 你知道他在哪里吗? Sorry. I don't know. 抱歉, 我不知道。 He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码? 情况六: 打电话的人要找的人不在, 愿意接受对方的留言 Can I leave a message? 我可以留个话? Yes. Go ahead, please. 可以, 请继续。 Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。 Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。 情况七: 接受对方留言时听不清楚, 希望对方重复 When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让

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常用英语对话——电话留言 Telephone: Messages Useful Phrases Can I speak to …, please? I’m afraid he’s in a meeting Can I help? Can you call back later? Can I take a message? Could you tell him that… Can I take your number, please? OK, I’ll make sure he gets the messa ge Transcript Claire: Hello, finance department. Jennifer: Hello, can I speak to Adrian Hopwood, please? Claire: I’m afraid he’s in a meeting at the moment. Can I help? Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the meeting?

Claire: In about an hour. Can you call back later? Jennifer: Okay, I’ll do that. Claire: Or can I take a message? Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews called and that I’m in the office all day if he could call me back. Claire: Can I take your number, please? Jennifer: Yes, it’s 5556872 Claire: 5556872. Okay, I’ll make sure he gets the message. Jennifer: Thanks very much for your help, bye! Claire: Goodbye!

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关于前台接电话英语口语 接电话 喂! Hello.*英语中接电话的人先说“Hello”。 Hello.(喂!) Oh,hello.IsMarkthere?(喂,马克在吗?) 对,我就是。 Speaking.*对方要找的刚好是自己,就以这句“我就是”回答。 Thisishe.*女性用“Thisisshe”。 ThisisMr.Satospeaking.(对,我是佐藤。) Thisis.*有点儿生硬的感觉。 是我呀。 It'sme.*常用于像夫妻间关系非常亲密的场合。 ABC商务学院。您有什么事? ABCBusinessCollege,mayIhelpyou?*公司等工作场所接电话时的一般对答方式。个人家庭接电话时只需说“Hello”。 ThankyouforcallingABCBusinessCollege. CanIhelpyou? 您是哪位? Who'scalling,please? Who'sspeaking,please?

Whoisthis,please? MayIaskwho'scalling? WhoshouldIsayiscalling? 您想找哪位接电话? Whoinparticu larwouldyouliketotalkto?*inparticular“特别”、“尤其”。 他一直在等您的电话。 He'sbeenexpectingyourcall.*He's是Hehas的省略形式。Expect“抱有希望地等待”。 您要找哪个铃木? WhichSuzukidoyouwanttotalkto? 这儿有三位姓铃木的。 TherearethreeSuzukishere. 您能过会儿再打吗? Wouldyoumindcallingbacklater? Couldyoucallbacklater? 请转103。 Extension103,please.*extension“延长”,在这里表示“分机电话”。 MayIhaveextension103? CouldIhaveextensionnumber103? Pleaseconnectmewithextension103. Wouldyoutransferthiscalltoextension103?

打电话英语对话范文

打电话英语对话范文 贝齐现在接不了电话Beckycan'tcometothephonenow L:Hello.IsBeckythere,please? 喂,请问贝齐在家吗? M:Justamoment,please.I’llseeifshe’sfree. 请等一下,我去看她是否有空。 L:Thanks. 谢谢。 M:Sorry,Beckycan’tcometothephonerightnow. 不好意思,贝齐现在接不了电话。 L:That’sokay.I’llcallbacklater. 没关系,我等一下再打。 您能帮我找他接一下电话吗?Couldyoupleasegethimonthephone? A:Hello,thisisLiuJuanspeaking.IsthatMr.Brown? 你好,我是刘娟。请问您是布朗先生吗? B:No,thisisn't. 不是。 A:Couldyoupleasegethimonthephone? 您能帮我找他接一下电话吗? B:Sure.Waitaminute. 好的,请稍等。

要我传话吗?CanItakeamessage?R:Tylerresidence. C:IsthisNaomi? R:No,thisishersister,Nancy. C:YousuresoundlikeNaomi. R:Oh.CanItakeamessage? C:Sure.PleasetellherthatAndycalled. R:Okay.I'llgiveherthemessage. C:Thanks. R:Bye. 看了“打电话英语对话范文”的人还看了:

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接电话用语总结 情况(一) 打电话的人找的是你自己,打电话来的人,你是(接电话的人) Is Daisy there? (Daisy 在吗?) Speaking. 我就是。This is she. 我就是。(注: 男的用"This is he.")You'respeaking/talking to her. 你正在跟她说话。(注: 男的用"You're speaking/talking to him.")This is Daisy. 我就是Daisy。That's me. 我就是。 情况(二) 打电话的人要找的人不在打电话来的人你(接电话的人) May I speak to Mr. Gates? (请问Gates 先生在吗?) He's not here right now. 他现在不在这里。He's out. 他出去了。He's in a meeting right now. 他现在正在开会。You've just missed him. 你刚好错过他了。He's just stepped out. 他刚好出去了。 情况(三) 打电话的人要找的人不在, 问对方是否要留言打电话来的人你(接电话的人) Can I talk to Mark? (我可以跟Mark 讲话吗?) He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗? 情况(四) 打电话的人问他要找的人何时回来打电话来的人你(接电话的人) Do you know when he will be back? 你知道他什么时候会回来吗? I'm sorry. I don't know. 抱歉, 我不知道。I have no idea. 我不知道。He should be back in 20 minutes. 他应该二十分钟内会回来。 情况(五) 打电话的人问他要找的人在哪里打电话来的人你(接电话的人) Do you have any idea where he is? 你知道他在哪里吗? Sorry. I don't know. 抱歉, 我不知道。He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码? 情况(六) 打电话的人要找的人不在, 愿意接受对方的留言打电话来的人你(接电话的人) Can I leave a message? 我可以留个话? Yes. Go ahead, please. 可以, 请继续。Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。 情况(七) 接受对方留言时听不清楚, 希望对方重复打电话来的人你(接电话的人) When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打(206) 5551212 这个号码给我? Can you repeat again, please? 能不能请你再重复一次?(Say) Again, please? 再说一次好吗?Pardon? 抱歉。(请再说一次)Come again, please? 再说一次好吗?I'm sorry? 抱歉。(请再说一次) 情况(八) 对方希望留话, 怕听错了, 不想接受对方的留言打电话来的人你(接电话的人) May I leave a message? 我能否留个话? You know what? My English is not that great, and I don't want to miss anything. Would you mind calling back later? I'm sorry. 你知道吗? 我的英文不是非常好, 我不想听错话。你介意稍后再打来吗? 我很抱歉。If you don't mind, could you please call back and leave a message on the answering machine? My English is not very good. 如果你不介意的话, 能否请你再打一次, 然后在录音机上留言? 我的英文不是很好。 情况(九) 打电话的人要找的人是别人, 请对方稍等打电话来的人你(接电话的人) Is Brandon there? Brandon 在吗? Yes, he is. One moment, please. 他在。请稍等。Hold, please. 请稍等。Hold on, please. 请稍等。Let me see if he's here. Hang on. O.K.? 我看看他在不在。等一下, 好吗? 情况(十) 对方打错电话打电话来的人你(接电话的人) Can I speak to Alexander Walker? 我可以和Alexander Walker 说话吗? Alexander Walker? I'm sorry, but there's nobody here by this name. Alexander Walker? 抱歉, 这里没这个人。I'm sorry. I'm afraid you've got the wrong number. 抱歉, 恐怕你打错电话了。What number did you dial? 你打几号? 情况(十一) 跟对方要求跟(打电话的人)刚刚已经通过话的人再讲话打电话来的人你(接电话的人) Can you put Daisy back on? I forgot to tell her something. 你能否请Daisy再来听电话呢? 我忘了跟她讲一件事。 Sure. I'll go get her.

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