汽车行业英文术语文档
1.行业相关词汇（部分）：
2.公司概况company profile
3.主要/主营业务main business
4.业务范围business scope
5.核心价值core value
6.核心竞争力core competence/competitiveness
7.核心应用系统core application system
8.成功案例success story/case
9.典型案例typical case
10.案例研究／分析case study
11.汽车配件/备件/零件automotive (spare)parts
12.汽车附件automotive accessories
13.部件/元件/组件components
14.汽车后市场aftermarket
15.配件市场parts market
16.经销商管理系统Dealer Management System(DMS)
17.经销商协同管理系统Dealer Collaboration Management System (INFODCS)
18.整车销售管理系统Vehicle Sales
Management System (INFOVSM)
19.配件运作管理系统Spare/Service Parts Management System (INFOSPM)
20.索赔管理系统Warranty Management System (INFOWS)
21.技术资料发布系统Technical –data Viewer ((INFOTDV)
22.英孚商用数据交换平台(INFOX) B2B Data Exchange Platform
23.经销商订单管理系统dealer order management system
24.售后配件管理系统Spare/Service Parts management system(SPM)
25.集成管理系统integrated management system
26.数据分析系统data analysis system
27.销售配额sales quota
28.配额管理quota management
29.配额式订单管理系统quota-based order management system
30.配额式订单管理模式quota-based order management mode
31.主数据管理master data
management(MDM)
32.操作系统operating system (OS)
33.应用系统application system
34.实施服务implementation service
35.一站式服务one-stop shop/one-stop services
36.综合性的一揽子服务（方案） a comprehensive package of services
37.现场服务on-site service
38.现场培训on-site training
39.现场实施on-site implementation
40.现场分析on-site analysis
41.现场管理field/on-site management
42.车厂/主机厂/整车制造商/车辆制造厂OEM/automaker
43.整车物流(finished) vehicle logistics (FVL)／outbound logistics(注：整车以后可以一致翻为vehicle,如前加finished也可以)
44.先进的整车物流advanced (finished) vehicle logistics(AFVL)
45.整车配送vehicle delivery
46.整车／车辆匹配vehicle matching
47.4S-整车销售（Sale）,零配件（Spare part）,售后服务（Service）,信息反馈等（Survey）48.线上车辆状态跟踪online vehicle status tracking
49.线上预配车模块online vehicle
pre-allocation module
50.车辆滞留时间vehicle holdup period
51.配车冻结vehicle allocation freezing
52.生产冻结期production freezing time
53.提前分销/分配pre-distribution
54.生产周排产计划weekly production schedule
55.管线内车辆vehicles in the pipeline
56.（车辆）下线时间offline time/
off-production-line time
57.（车辆）上线时间online time
58.系统上线system go-live
59.资源配置／分配resources
allocation/distribution
60.产品推广products deployment(注：本行业产品推广一般是系统推广部署之意，区别与
一般产品的推广促销products promotion)
61.业务流程business process
62.持续支持on-going/continuous support
63.长期支持long-term support
64.订单查询order inquiry/query(注：前者一般电话查询等，后者一般网上查询)
65.签收?sign-in
66.软件外包software outsourcing
67.服务站service station
68.服务中心service centre
69.功能模块function/functional module
70.召回recall
71.无缝连接seamless connection/joint
72.J2EE架构J2EE architecture
73.J2EE 框架J2EE framework
74.展厅管理showroom management
75.备件库存spare parts inventory/stock
76.物料出入库material issuing and receiving
77.出库/仓库交货goods
issuing/delivery/ex-warehouse
78.叉车厂forklift truck works
79.库存深度stock depth
80.库存积压/压库overstock
81.汽车配件厂auto parts plant
82.汽车维修厂automotive service shop
83.汽车修理厂automotive repair shop
84.汽车维修工程有限公司Auto maintenance engineering Co. Ltd
85.汽车养护有限公司car maintenance Co. Ltd
86.汽车美容护理中心Auto care centre
87.大客户销售经理Fleet Sales/Key Account Manager
88.订单处理order processing/handling
89.延期交货订单/欠货订单back order
90.实时客户订单real-time customer order
91.客户名单customer list
92.客户跟进customer follow-up
93.潜在客户potential customer/prospect
94.客户服务满意（度）customer service satisfaction
95.客户满意度(指标)customer satisfaction index (CSI)
96.客户关怀customer care