酒店常用英语词汇、语句介绍
一、酒店服务、时尚英语
Reserving a Room预订酒店房间(电话)
(H=Hotel, G=Guest)
H: George's Hotel.
这儿是乔治酒店。
G: I'd like to reserve a room.
我想预订一间房间。
H: When for Sir?
先生，什么时候要用?
G: This weekend.
这周末。
H: Thank you. Just a moment, please.
谢谢。请等一会儿。
H: Front desk, sir.
(总台接待员)先生，这儿是总台。
G: I want a single room with bath next Saturday.
我下星期六要一间有浴室的单人房。
H: Hold on, please.
请等一下。
(A few seconds later) (几秒钟以后)
H: We'll have it ready for you, sir.
先生，我们会为您准备好房间。
G: Fine.
好!
H: May I have your name and phone number, sir?
先生，请问贵姓和电话号码?
G: Yes, my name is XinHua Zhou, and the number is 116079.
我名叫周新华，电话号码是116079。
Inquiring about the Hotel Charges 询问酒店费用(电话) H: (Operator) George's Hotel. Can be of any assistance?
(接线生)乔治酒店。请问有什么贵干?
G: Yes, I'd like to find out about the room charges.
我想了解住房费用。
H: Just a moment, sir. I'll put you onto reservations.
先生，请等一会儿。我替您接订房部。
H: (Reservation Clerk) Reservations. Can I help you?
(订房部员工)订房部。请问有什么事可以效劳?
G: Yes, could you tell me the rates for your rooms?
您可以告诉我，你们房间的收费率吗?
H: Yes. It's 350 to 550 dollars for a single, 550 to 750 for a dou-ble for a twin.
可以。单人房收费350～550元，双人房收费550～750元。
G: I see. I am visiting your city in April. How soon should I make
a reservation.
我明白了。我打算在4月份往贵市。我应提早多少时候订房呢?
H: Well, the sooner, the better. If you've made your schedule, why don't you book the room now?
那么，越早越好。如果您已拟定您的旅游计划，您何不现在订房?
Making a Hotel Reservation订房(电话)
G: Hello.
喂!
H: (Operator) Green's Hotel. Can I help you, sir?
(接线生)费尔蒙酒店。先生，请问有何贵干?
G: Yes, I'd like to make a reservation.
我想订房。
H: Thank you, I'll connect you with our reservation clerk.
谢谢。我替您接我们订房部职员。
G: Thank you.
谢谢您。
H：(Reservation Clerk) Hello, reservation office. Can I help you?
(订房部员工)订房部，请问有什么可以效劳?
G: Yes, I'd like to reserve a double room with bath for November twenty-first and twenty-sixth.
我想预订一间有浴室的双人房，供11月21日和26日住宿。
H: Just a moment, sir. I'll check and see…yes, that can be arranged. Your name, please？
先生，请等一下，我要查查看……是的，可以安排那样的房间。请问贵姓?
G: Yes, my name is Wang Lin.
我名叫王林。
H: Thank you very much, Mr. Wang.
谢谢您，王先生。
Confirming a Hotel Reservation证实已订房间(电话)
H: (Operator): Greatwall Hotel.
(接线生)长城酒店。
G: Reservations, please.
请接订房部。
H: Thank you. Just a minute, sir.
谢谢。先生，请等一下。
H: (Reservation Clerk): Reservations. Can I help you?
(订房部员工)这里是订房部。请问有什么事可以效劳?
G: Yes, I'd like to confirm my reservation. This is Wang Lin from Hong Kong. I've reserved a double room for January second.
我想确定我的订房结果。我是从香港来的王林。我已经预订一间供1月2日入住的双
人房。
H: Yes, Mr. Wang. We have your reservation from Hong Kong.
We'll be expecting you on January second. Thank you.
何先生，我们已接到您从香港打来的订房电话。我们期待您1月2日光临。多谢惠顾。
Changing A Hotel Reservation改变订房日期(电话) H: GreatWall Hotel. Can I help you?
长城酒店。我能帮您吗?
G: Yes, I'd like to cancel my reservation and make a new reservation. My name is Wang Lin and I have made a reservation for January tenth, but is it possible to change it to the twelfth? With the heavy snow up here, my car has broken down.
我想取消我原来的预订，并作新的预订。我名叫王林，我订了1月10日的房间，但有没有可能把日期改到12号?由于这里下雪，我的汽车损坏了。
H: Yes, just a minute while I check our record, Mr.Wang. Yes, it is possible to change it to the twelfth. Thank you, Mr. Wang.
好，请等一等，我查一查我们的记录。王先生，行啊，可以把订房改到12日。王先
生，谢谢您。
G: Thank you.
谢谢。
Ordering Breakfast through Room Service at the Hotel
在酒店客房服务部预订早餐电话
H: (Room Service): Hello. Room Service.
(客房服务部)喂!客房服务部。
G: Hello. May I order my breakfast for tomorrow morning?
喂!我可以预订明天早上的早餐吗?
H: Yes, Sir. What time would you like to have it, sir？
可以的。先生，请问您想什么时候吃早餐?
G: Can you make it at 8:00
你们能在八点钟准备好吗?
H: All right, sir. What would you like to have?
可以，先生。您想要些什么?
G: Well, pineapple juice, bacon and eggs, toast, and a pot of coffee.
我要菠萝汁、火腿和蛋、烤面包和一壶咖啡。
H: All right. Anything else.
好的。还要别的东西吗?
G: That's all. My room number is 604.
不要了。我房间的号码是604号。
H: Thank you, sir.
谢谢您，先生。
Ordering Lunch订午餐
H: Hello, Room Service.
喂，住房服务部。
G: Hello, I'd like to order my lunch.
喂，我想订午餐。
H: All right, sir.
好的，先生。
G: I'll have a tomato and lettuce salad, a tomato omelet.
我要一份番茄和生菜沙律，一份番茄心蛋卷。
H: Our omelet is served with green vegetables.
我们的蛋卷是配有青菜的。
G: I'd like a salad, too.
我也喜欢沙律。
H: Yes, sir. What kind of dressing?
行，先生。您要哪一种调味品?
G: Oil and vinegar, please.
请给我油和醋。
H: Do you want any rolls?
您要面包吗?
G: Yes, and a pot of coffee, please.
要，再给我一壶咖啡。
H: All right, six. Anything else?
好的，先生。还要别的东西吗?
G: No, that's all.
不要，就这些了。
H: May I have your room number, please.'?
请问您的房间号码?
G: 504. 504.
504．504室。
H: Thank you, sir.
谢谢您，先生。
G: Thank you.
谢谢。
Attendance & Service接待与服务
(W = Waiter, G = Guest)
W: Did you ring, sir?
是您按铃吗?先生。
G: I wish to turn on the light, where is the switch?
我想要开亮那一支电灯，请问开关在哪儿?
W: There is it, beside the wardrobe.
那里就是了，在衣橱的旁边。
G: By the way, you might have my things sent up here.
顺便说一句，请您把我的东西搬到这儿来。
W: Certainly, sir.
好的，先生。
W: What would you like for starters, sir?
首先上什么菜?先生。
W: How would you like your steak done, sir?
牛排怎么做好?先生。
G: Medium for everyone except me, I'd like mine underdone.
其他几位的都煮半生熟就行了，只有我的例外，我喜欢煮得生一点的。W: Yes, sir. How about a little soup before the steak?
在吃牛排之前，要来点什么汤吗?
G: Let us have some vegetable soup and some nice crisp toast, please.
给我们弄些菜汤吧，再拿些松脆的烘面包来。
W: And to follow?
接下去要些什么呢?
G: Let me see. Oh, some oysters , please.
让我想想。哦，请来些生蚝。
W: With pleasure, sir. Would you like a drink before your meal?
很好，先生。饭前要喝些什么酒?
G: Bring us a bottle of gin.
给我们来一瓶杜松子酒吧。
W: What will you take for dessert？
你们要什么点心?
G: Ice cream for everyone, please.
每人来杯冰淇淋吧。
W: How does this room suit you, sir?
这个房间合您的意吗?先生。
G: This is rather small. I want a larger one, if you please.
这个房间太小了。如果方便的话，我想要一间大点的。
W: What about this one?
这一间怎么样?
G: This will do very well. What do you charge for it?
这一间很好。宿费多少?
W: Five hundred dollars per day, sir.
每天500美元，先生。
G: Will you give me a reduction if I stay here for several days?
如果我在这里住上几天，有没有什么折扣?
W: I'm afraid that no reduction can be made.
很抱歉，没有折扣。
G: This is rather expensive. I must have a cheaper one. Can't you show me something less expensive？
这有点贵。我要一间比较便宜的。可否给我看些较廉价的房间?
W: Yes, sir, Come this way, please. Will this one suit you？
好的，先生。请到这里来。这一间合您的意吗?
G: Is there a bathroom attached to this room?
这房间有没有带浴室?
W: Yes, it has a private bathroom adjoming.
有的，它带有一间专用浴室。
G: How much do you charge?
要多少钱?
W: Four hundred dollars a day.
400美元一天。
G: Well, I'll take this one.
好，我就要这一间。
W: All right, sir. Here is the key of the room. Please leave it atthe counter when you go out.
好的，先生。这是房间的钥匙，您出去的时候，请把它交给服务台。
二、酒店常用英语词汇
酒店房间用词
blanket 毛毯
bowl 厕盆
bureau 衣屉柜
couch(sofa)bed 长沙发床
crib 婴儿床
curtain 窗帘
cushion 椅垫
door 门
doormat 门垫
double bed 双人床
drapery 帘子
dresser 梳妆台
floor wax 地板蜡
foam-rubber mattress 乳胶垫
folding bed 可折合床
foot-rest 脚凳
furniture polish 家具擦光油
hat rack 帽架
headboard 床头架
liquid soap 液体肥皂
mattress 床垫
mirror 镜子
pillow 枕头
pillow case 枕套
arm chair 有扶手的椅子
bath rug and brush (放在浴室门口的)地毯和洗澡刷子bath-room 浴室
bath tub 浴缸
bed 床
bed pad 床垫子
bedstead 床架
bedspread 床罩
bench 长凳
quilt 棉被
sanitary receptacle 有盖垃圾箱
sheet(s) 被单
shower 花洒
single bed 单人床
sofa 沙发
stool 凳子
table & chair 桌椅
tile floor(bath，wall) 瓷砖地板(浴池、墙壁) upholstery 室内装饰品
wardrobe 衣柜
wash basin 洗脸盆
waste basket 字纸篓
window 窗
windowsill 窗台
大堂用词
baggage 行李
cashier 出纳员
counter 柜台
foreign exchange 外币找换
front desk 总服务台
porter 搬运员
receptionist 接待员
register card 登记卡
safety deposit 保险箱
suit case 衣箱
table phone 座台电话
餐饮相关用词
atmosphere 气氛
clientele 顾客
enjoy 享受
excursionist 临时游客
food & beverage 食品与饮料
full house 客满
gourmet 美食家
guest 客人
holiday marker 假日游客honorable guest 贵宾
host 主人
passenger 旅客
point of purchase 购买点restaurant & tourism 餐饮业与观光事业right price 合理价格satisfaction 满意
service 服务
tourist 游客
tourist industry 旅游业
value 价值
VIP(very important person) 重要人物
visitor 访客
餐厅(馆)用词accounting 会计
assistant manager 副经理
automat 自动贩卖机
baker cook 烤面包师banquet hall 宴会厅
bar 酒吧
captain 餐厅领班cashiers 出纳
catering department 餐饮部
catering manager 餐饮经理
chef 主厨
chef cooks 烹调厨师Chinese dining room 中餐厅
coffee shop 咖啡厅
cocktail lounge 酒廊
food and beverage control 成本管理general manager 总经理greetness 餐厅接待heat cook 厨师
hotel 旅馆independent restaurant 独立餐厅
in season 旺季Japanese cooking 日本料理main dining room 主餐厅
off season 淡季
pastry cook 冷冻厨师restaurant hotel pool 餐旅联营餐厅roast cook 烤肉师傅room deparment 客房部snack bar 快餐厅specialty restaurant 风味餐厅steward 服务员supervisor 餐务管理员teas hop 茶馆vegetable cook 蔬菜厨师waiter 男侍应生waitress 女侍应生ware washers 洗涤工western dining room 西餐厅
中餐厅用词shtray 烟灰缸banquet & reserve 宴会菜单base stock 基本存量
bill 账单
bloat in oil 熏
boil 煮、涮
broil 烧，猛火煎buffet 自助柜台Cantonese cuisine 粤菜
cash 付现
change tray 收银盘
check，cheque 支票
check out 结账Chinese table service 中餐桌服务chopsticks 筷子
closed steam 焖
cloth napkin 布餐巾coaster 杯垫
coddle 煨
compote 高脚垫
cook 爆
credit card 信用卡cuisine 烹饪
decoct 熬，煲dining room safety 餐厅安全frizzle 煎
front desk 柜台
fry 炸
greet guests 迎宾
grill 烤
hanky 小毛巾hostess 女带位员Hunan cuisine 湖南菜match 火柴
menu 菜单
menu items 菜单项目
宴会用词birthday party 寿宴business lunch 业务午餐
Chinese banquet service 中餐宴会服务dinner party 晚宴
farewell party 欢送餐会formal party 正式聚会function 贵宾厅
glee feast 庆功宴
grand banquet 大型餐会informal party 非正式聚会
leadership breakfast meeting 早餐会lobby 接客厅luncheon 午宴
silver set 银质餐具special set 特别餐具tray stand 托盘架wedding party 婚宴welcome party 欢迎餐会
西餐厅用词autmat 贩卖机食店bakeovens 烤箱
bowl 钵
bread saucer 面包碟bread basket 面包篮bread tongs 面包夹breadfast 早餐
buffet dinner 自助晚餐butter knife 牛油刀butter saucer 牛油碟Christmas Day 圣诞节coffee spoon 咖啡匙Continental cuisine 欧式西餐cooking utensils 烹饪用具cover 餐具盖
cup & saucer 杯碟dessert 尾食甜点dessert platter 甜点盘dessert spoon 点心匙dinner 晚餐entree 小菜entree platter 小菜盘
fast food 快速食品finger bowl 洗手盅
first course 头盘flaming 点火焰roast 烤肉
food stuffs 菜肴食品
fruits fork 水果叉
fruit knife 水果刀
frying pan 平底锅
full cafeteria 全自助餐厅
full courseie 餐
gravy ladle 汤勺
greet guests 接待入座
table fork 餐叉
table knife 餐刀
table service 餐桌服务
table settings 餐桌摆设taking the order 接受点菜Turkey feast 火鸡大餐vegetable tongs 蔬菜夹welldone 全熟
western dining room 西餐厅
western management 西法管理western banquet service 西餐厅宴会服务
饮料类用词alcohol 酒精
apple wines 苹果酒
banana juice 香蕉果汁
bar manager 酒吧经理
bar tender 调酒员
bottle opener 开瓶起子
beer 啤酒
beverage 饮料
red tea 红茶
bouquet 芬芳香酒Bourbon whiskey 波本威士忌酒brandy 白兰地
can opener 开罐器
canned milk 罐装奶carbonated drinks 碳酸饮料champagne 香槟酒
club cocktails 混合饮料cocktail party 鸡尾酒会
cocktails 鸡尾酒
cockage 开瓶费
cold drinks 冷饮
milk 牛奶
creme de cacao 可可酒
dew melon juice 蜜瓜果汁
draught(draft)beer 生啤
drinking cup 加冰的饮料
ethvl alcohol 乙醇
fermented 酿造
fresh milk 鲜奶
fruitplate 水果盘
fruit sundae 水果新地
gin 毡酒
gooseberry wines 醋栗酿造酒
green tea 绿茶
hard drink 酒类饮料
head bartender 调酒领班
hops 啤酒花
ice cream 雪糕
instant coffee 即溶咖啡
jasmine tea 茉莉花茶
juice drinks 果汁饮料
lemon eggs juice 柠檬蛋蜜汁
mandarin 香甜酒
mandarin orange juice 橙汁
oolong 乌龙茶
orange wines 橙酒
ounce glass 安士杯
papaya fresh juice 木瓜鲜果汁
parfait 冻糕(用高脚圆酒杯盛的雪糕新地) pineapple juice 菠萝汁
red wine 红葡萄酒
roseate wine 淡红葡萄酒
tea 茶
teabag 茶包，茶袋
tomato grape juice 番茄葡萄酒
vodka 伏特加酒
watermelon juice 西瓜汁whiskey 威士忌酒white wine 白葡萄酒wine 葡萄酒wine list 酒单
wines 酿造酒
夜总会用词acrobat 杂技演员acrobatics 杂技acting area 表演区
act curtain Or house curtain 大幕beauty expert 化妆师border 檐幕
close up 特写costuruer designer 服装设计师cover charge 茶资cultural tourism 文化观光dance 跳舞dancing floor 舞池dimmer 节光器lock room 更衣室dubbing 配音electrician 灯光师extension stage 伸展台
flat 布景片flood light 泛光灯floor show 表演节目ledge 包厢magician 魔术师master of ceremony 节目主持人midnight snack 宵夜minimum charge 最低消费类musical drama 歌舞剧night club 夜总会platform 平台programme 节目表raised platform 升降表演台
revolving stage 旋转台seat 散座singer 歌手、歌星sound effect 音响效果sound effect man 音效制作人