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《酒店英语》情景对话

《酒店英语》情景对话
《酒店英语》情景对话

情景:

1. 客人打电话到希尔顿酒店预订房间。预订员详细询问客人对房型的偏好并记录基本的预订信息(如:入住的时间和天数,人数,姓名及联系方式)。注意沟通技巧。

2. 客人想要预订一个豪华双人间,但无法在入住当天的18:00前赶到酒店,因此预订员推荐担保预订,客人在预订员的帮助下顺利完成保证性预订的手续,确保房间一直被保留。

3. 客人在预订完房间后接受了预订员推荐的接机服务。预订员详细告知此项服务的收费情况,并记录好客人的航班号以及准确到达时间。

4. 由于行程的变更,客人向酒店提出取消客房的预订。预订员详细询问后做好记录并表示希望下次有机会为其服务。

5. 客人打电话到酒店进行客房预订的更改,将普通标准间升级为山景套房。预订员详细询问后做好更改记录。

6. 客人在抵店前致电酒店确认所预订的房间,确保能顺利入住。

7. 在酒店礼宾部工作的小王(receptionist)作为酒店代表去机场迎接客人并护送其回到酒店。客人给小费,小王开心地接受了。

8. 客人抵达酒店,行李员立刻热情为客人提供行李服务,确认行李的件数以及是否有贵重或易碎的物品并将行李送至房间。

9. 礼宾员(bellman)在带客人去房间的路上为客人介绍酒店的设施服务以及当地的一些的著名景点。

10.礼宾员(bellman)把客人送到房间,告知客人房卡使用时的注意事项并详细介绍客房送餐服务。

11. 客人来到酒店寄存处想要寄存一个手提袋。寄存处工作人员(Bellman of Cloakroom)细心检查后发现一块贵重手表并建议客人随身携带,同时详细告知其营业时间并将取物牌交给客人。

12.客人想要搭车去三亚明珠广场(Mingzhu Mall),礼宾员请客人在大厅(lobby)等候,并亲自为客人叫出租车,还撑伞护送客人上车(当时在下雨)

13. 客人于明早7点前往位于三亚经济开发区的一家工厂进行参观,计划包车一天。礼宾员详细询问信息,并告知客人包车的收费情况。

14. 客人想要去免税店(duty-free shop),与酒店班车司机交谈起来。大巴司机告诉客人酒店分别安排一辆大巴免费接送住店客人到免税店,15分钟一班。

15.EMS快递公司给住店客人沙利文先生送来一个包裹。礼宾员将包裹送到客房让客人签收。客人给小费,礼宾员欣然接受并表示感谢。

16.客人于三天前在酒店预订了商务套房,现在前台进行入住登记。接待员在详细询问信息和检查身份证明后,帮助客人填写入住登记表以及定金的支付。

17. 没有预订的客人(walk-in guest)到酒店前台入住登记。接待员详细询问信息,客人想要一间带阳台的豪华大床房,接待员核查空房间情况,查看客人身份证明后帮助其完成入住登记的手续。

18. 客人想去离酒店最近的第一市场(The First Market)吃海鲜,感受三亚当地的生活气息。问询处的职员为其指路并建议直接搭车前往。

19. 住在三亚大东海银泰酒店(Intime)的大卫先生想去参观在鹿回头广场(Deer Looking-back Square)举办的国际兰花展(International Orchid Exhibition),于是来到酒店问询处咨询。请详细告诉客人如何乘车到达目的地。

20.客人第一次来三亚想去旅游景点游玩,于是来到酒店问询处咨询,咨询员为客人介绍三亚的著名旅游景点。

21.客人抵达酒店时发现客房价格和旅行社提供的价格不符,请为他解释现在是旺季,价格

有所调整。

22.客人要你为他输入(打字)一份材料并打印3份,要求中午12点前送至房间。请为他办理并收费,打印每份5元,费用共计15元。

22.客人要预定10月22日上午飞往济南的班机,要求靠窗户的座位,经济舱。请为他办理并收费,机票7折后总价格1640元,包含机场建设费和燃油附加费。

23.客人要预定10月22日飞往北京的直达航班,要求靠通道的座位,经济舱。请为他办理并收费,机票6.5折后总价格1340元,包含机场建设费和燃油附加费。

24.客人要你为他发一份传真到三亚学院国际旅游学院,但是很不巧机器出故障。

25.来自联想公司(Legend Holdings Limited)的王先生打算在希尔顿酒店(Hilton Hotel)预订一间能容纳150人的会议厅,用于举办一次公司年会,时间定于12月30日。请为其办理并收费。

26.腾讯公司(Tencent Holdings Limited )计划于9月30日晚七点在三亚美高梅度假酒店(MGM Grand Sanya)举办一次鸡尾酒会,请为其提供一个容纳100人的宴会厅并收费。

27.1104房的吴女士准备洗澡却发现浴室没有热水,向服务台投诉。请向客人解释热水器出故障,工程师正在抢修,并给客人提供一张到温泉洗浴中心洗澡的招待券。

28.刚入住714房的李女士向服务台投诉房间地板没有清理干净,房间内有难闻的味道。请立刻派客房服务员去清理,并为此道歉。

29.815房的陈先生投诉隔壁房间在玩牌,大声喧哗,使他无法休息。请为他换至房内设置一样的818房,并为他办理客房变更手续。

30.516房的王女士外出后回房发现放在椅子上的手表不见了,请派一名服务员过去帮忙寻找并上报此事给经理。

31.515房的赵女士投诉中央空调失灵,请解释可能出现故障并立即派一名工程师过去检查维修。

32.905房的杨先生投诉衣服送洗回来有污渍,为了表示歉意,向客人提供两个选择:(1)衣服重洗;(2)送早餐券。客人选择早餐券。

33.早上王女士到服务台办理退房手续,请为她结算账单并解释干洗衣服的收费项目。

34.美国的麦克先生要将现金1,000美元兑换成人民币(1美元=6.2778人民币元),请为他办理货币兑换服务并开收据。

35.黄女士办理退房手续,打算使用信用卡支付却因机器出现故障而使用现金。请办理并给客人找零钱和开收据。

咖啡厅常用英语口语情景对话

Hao: Good morning madam. What can I get you? Hao: 早上好,您要点什么? Jenny: I’d like a coffee please. Jenny: 我要一杯咖啡。 Hao: Certainly madam, what kind of coffee would you like? Hao: 您要哪一种? Jenny: What have you got? Jenny: 你们都有什么? Hao: Well we have espresso, cappuccino, latte, skinny latte or americano. Hao: 我们有义式浓缩咖啡,花式咖啡,拿铁咖啡,脱脂拿铁咖啡或美式咖啡。 Jenny: Goodness me! What a choice! I think I’ll have a cappuccino please Jenny: 这么多种类! 请给我一杯花式咖啡吧。 Hao: Here you are. You’ll find the sugar just over there. Hao: 给您,砂糖就在那边。 Ling: Would you like something to drink? Ling: 你想喝点什么? Jenny: Yes please. Do you have any teas? Jenny: 好的,你们有茶吗? Ling: Of course we have lots of teas? Ling: 当然,我们有很多。 Jenny: What do you recommend? Jenny: 你给推荐一种吧? Ling: What about a green tea or perhaps a jasmine tea? Ling: 你看绿茶或茉莉花茶,怎么样? Jenny: What’s this one? Jenny: 这是什么? Ling: That’s Oolong tea – it’s a Cantonese tea. Ling: 这是乌龙茶-是一种广东茶。 Jenny: Ok, I’ll try that. Jenny: 好吧,我想试试。 What can I get you? 你要点什么? What have you got? 你们有什么? What do you recommend? 你给推荐一下好吗? I’ll try that. 我来试试那个。

点餐英语情景对话

餐厅英语情景对话 A: What can I do for you, sir? 先生,您要来点什么? B: What have you got this morning? 今天早上你们这儿有什么? A: Fruit juice, cakes and refreshments, and everything. 水果汁、糕点、各种茶点等等,应有尽有。 B: I’d like to have a glass of tomato juice, please. 请给我来一杯西红柿汁。 A: Any cereal, sir? 要来点谷类食品吗,先生? B: Yes, a dish of cream of wheat. 好的,来一份麦片粥。 A: And eggs? 还要来点鸡蛋什么的吗? B: Year, bacon and eggs with buttered toast. I like my bacon very crisp. 要,再来一份熏猪肉和鸡蛋,我喜欢熏猪肉松脆一点。 A: How do you want your eggs? 您喜欢鸡蛋怎么做? B: Fried, please. 煎的。 A: Anything more, sir? 还要什么别的东西吗,先生? B: No, that’s enough. Thank you. 不要了,足够了。谢谢。 Dialogue 2 (A couple waiting to be seated in a crowded restaurant) (一对夫妇在拥挤的餐厅外等待就座) A: Do you have a reservation, sir? 请问您订位了吗?先生,太太? B: No, I am afraid we don’t. 没有。 A: I’m sorry. The restaurant is full now. You have to wait for about half an hour. Would you care to have a drink at the lounge until a table is available? 很抱歉,餐厅已经满座了。约要等30分钟才会有空桌。你们介意在休息室喝点东西直至有空桌吗? B: No,thanks. We’ll come back later. May I reserve a table for two? 不用了,谢谢。我们等一会儿再来。请替我们预定一张二人桌,可以吗? A: Yes, of course. May I have your name, sir? 当然可以。请问先生贵姓? B: Bruce. By the way. Can we have a table by the window? 布鲁斯。顺便,我们可以要一张靠近窗口的桌子吗? A: We’ll try to arrange it but I can’t guarantee, sir. 我们会尽量安排,但不能保证,先生。

酒店前厅服务英语口语情景对话

Dialogue A Individual clients check in(散客入住) G=客人R:=接待员 R:Good afternoon. Madam.Welcome to Grand Park Kunming .May I help you? 下午好,欢迎光临昆明君乐酒店,请问有什么可以帮到您? G:Yes, I’d like to check-in .please. 我要登记住宿。 R:Certainly, Madam. May I have you name, please? 好的,小姐。能告诉我您的姓名吗? G:I’m Christine.Nolan 我叫克莉丝汀?诺兰 R:Do you have a reservation, Ms. Nolan? 诺兰小姐,请问您预定了房间吗? G:Yes, form today. 是的,预定了。从今晚开始。 R:OK, Ms .Nolan, please show me your passport. 好的,诺兰小姐,麻烦您出示一下您的护照。 R:(双手接客人证件) R:(扫描客人证件后双手归还客人) R:Just a moment, please. I’ll check our reservation record. (After a while)Thank you for waiting. Ms. Nolan. Your reservation is for a business single room for one night, the room rate is ¥800 that including two breakfasts. Is that all right? 请稍等,我查一下预定记录。(过了一会)让你久等了,诺兰小姐,您预定了一个晚上的商务单间,房价¥800(房价用手指给客人不要说出报价),含两份早餐是吗? G:Yes. 是的 R:Print out the registration form? 打印住宿登记表。 (再次与客人确认姓名,来店离店日期,房号,房价和早餐数等信息并礼貌的让客人在登记单上签名) R:You stay here one day, the deposit is ¥1500,you want pay for credit card or cash? 您住一天,押金是¥1500,请问您是刷卡还是付现金呢? G:By Credit Card. 刷卡。 R:OK, Ms. Nolan, please show me your credit card, I’ll brush ¥1500 of per-authorization(预授权)as your deposit. Do you have a password of your card? 好的,诺兰小姐请您出示一下您的信用卡,给您刷¥500的预授权做您的押金,请问您的卡有密码吗?(刷卡前先核实是否为有效的信用卡,有无客人签名) G:Yes. 有密码 R:OK, please input the password. 好的,请您输一下密码。 R:(刷卡后双手将卡还给客人,礼貌的让客人在POS单上签名并再次告知刷卡的金额)R:This is for you to brush a ¥1500 per-authorization, please sign in POS list to confirm.

大学英语口语考试情景对话

Study English (1.1) A: Oh, hey, you look so worried, what's wrong? B: Um... Well, in fact, it's about my English. A: English? Is there something wrong with your English? B: Yes.Although I am always working hard in my English. I can't get a good mark in the test. A: That's why you are so upset? B: I think so. A: Well, guy, could you listen to my opinions? B: Of course. A: First, you should be absorbed in the class and summarize the main point what the teacher says... B:Yes,I do,But sometimes I can't keep up with teacher, A: Hey, listen to me.You don't need to write down all the things.When you are listening,just write down the long point and only the important parts. B:OK, and what? A:Secondly, you must be abiding and as soon as you meet a problem, go ahead to have the teacher to solve.Only if you do this, you can make it. B: Oh, I will take it from now on and thank you very much. A: That's all right. Likes and dislikes (1.3) A: Do you have any hobbies?What are they? B: I'm interested in reading or other relaxing sports. A: How do you spend your spare time? B: I usually read some books or do so some sports. A: What kind of book you are interested in? B: My favorite books are those of detectives. A: Well, those books are really good.I like them too.Do you think you are introverted or extroverted? B: In fact, I wouldn't call myself extroverted. Sometime I enjoy being by myself very much. But other times, I like sharing activities with others too, especially during these past few years. A: What kind of sports do you like? B: I like almost all sports, and I enjoy both playing and watching.I specially like tennis and mountain climbing. A: What kind of personality do you think you have? B: Well, I approach things very enthusiastically. I reckon, and I don't like to leave anything half-done. It makes me nervous—I can't concentrate on anything else until the first thing is finished. A:Really?Maybe I should learn from you. Oh, I remember I have something to do after a while, so I must say goodbye to you. B:OK, see you next time.

常用英语口语对话海关入境

常用英语口语对话海关入 境 Prepared on 22 November 2020

常用英语口语对话:海关入境情景 (1)MayIseeyourpassport,please. 麻烦请给我你的护照。 (2)Yourcustomsandhealthdeclarationforma,please请出示您的海关申报表和健康申明表。 (3)Hereismypassport/Hereitis. 这是我的护照。 (4)Whereareyoustaying 将在哪儿住宿 (5)lwillstayatBostonHotel. 我将住在波士顿饭店。 (6)1wanttotakealookatyourbag. 我想看看你的背包。 (7)Nothingbutpersonalbelongings. 只有些私人物品。 (8)Yourpassportseemstobeinorder. 您的护照看来没问题。 (9)DoyouhaveareturntickettoTaiwan 是否有台湾回程机票 (10). 有的,这就是回程机票。

(11)HowlongwillyoubestayingintheUnitedStat。一 预计在美国停留多久 (12)1plantostayforabout10days. 预计停留约10天。 (13)Howmuchmoneydoyouhavewithyou 你随身拥带多少现金 (14)lhave800dollars. 大约吕的美元。 (15)Anyotherformalities 还有别的手续吗 (16). 你所有的东西都需要特殊检查,请稍候。 (17),youmustbefined200USdollars. 新鲜水果是不允许带人境的。根据规定你被罚款200关元。 (18)Youmaylockupyoursuitcase. 你可以将行礼锁上了. (19). 祝你玩得愉快。

酒店英语情景对话精编版

日常用语(句子): 酒店常用英语 Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 基本信息 23.May I have your name, please? 请问您贵姓? 10.Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天?什么时候入住及退房? 59.What time do you expect to arrive, Sir? 请问大概什么时候到酒店,先生? 46.What time will the guest be arriving? 客人大概什么到达酒店? 11.How long will you stay in our hotel? 请问您打算逗留多长时间? 36.Could you h old the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等,我们查询那段时间的房态。 37.Just a minute, please I’ll check our booking situation. 麻烦请您稍等,我需要查询我们的房态。 73.Just a moment, please. I’ll check the availability for you. 麻烦请您稍等,我查询能否可以提供给您。 41.Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等,让我查询我们的预订纪录。 72.How many people are there in your party? 与您同行有多少人? 50.I’ll arrive one day early. Is that OK? 我那天早点到,可以吗?

英语口语三人情景对话

英语口语 Jack: Good morning .sir .what can I do for you?琳达:早上好。先生。我能为你做什么呢? Robbie: Good morning .My name is Robbie Stewart. And this is Alex Pappas. 罗比:早上好。我的名字是罗比·斯图尔特。这是亚历克斯·帕帕斯。 Alex: Hi .Good morning. Yesterday we found dog named Gemma.亚历克斯:你好。早上好。昨天我们发现这只名叫Gemma的狗。 Robbie: We have thought many ways to find it is host, but we don't succeed ultimately. 罗比:我们认为许多方法来发现它的主人,但我们不能成功最终。 Jack: Oh, wait a while. You know I must make a record in terms of rule. 琳达:噢,等一会儿。你知道我必须做一个记录。 Robbie: No problem. 罗比:没问题。 Jack: OK .Your name will do Mr. Stewart. Then, please tell me your address? 琳达:好的。你的名字将会做什么,Stewart先生。那么,请告诉我你的地址吗? Robbie: 46 Linden Street, Riverdale. 罗比:林登街46,Riverdale。 Jack: Where did you find the dog? 琳达:你在什么地方找到这条狗的? Alex: Speak exactly , not we found her . It's she found us in Robbie `s house. 亚历克斯:讲到底,不是我们发现她。这是她发现我们在罗比是房子。 Jack: Have you tried calling the number on the collar? 琳达:你试着打领子上的号码吗? Robbie: Yes, but the number is no longer in service . So we only call for you. 罗比:是的,但是号码也不再服务。所以我们只有你的电话。 Jack: And there is no address on the dog tag? 琳达:并没有地址在狗身上的标签? Alex: There is no other information. 亚历克斯:没有其他信息。 Jack: No ID number. Without that, it is hard to find her host.

(完整word版)英语日常用语情景对话

?日常用语: 就是日常生活中的交际用语,如Thank you. Sorry.等 谚语: 即是人们生活中常用的现成的话。 谚语类似成语,但口语性强,通俗易懂,而且一般都表达一个完整的意思,形式上差不多都是一两个短句。 例如:Helaughsbestwholaughslast.谁笑到最后,谁就笑得最好。 Nopains,nogains.没有付出,就没有收获。 ?英语日常交际用语分类: 打招呼与告别用语(Greeting and Saying Good-bye) 1.-How are you ? -I’m fine, thanks. 2. -Nice to meet you. -Nice to meet you, too. 谈论颜色(Talking about colour) 1. -What colour is it? -It’s red. 2. -What’s you favourite colour, Jenny? -My favourite colour is blue. 3. -How many colours do you like? -Three. 谈论高度(Talking about height) 1. -Are you short or tall? -I’m short/tall. 2. -How tall am I, Mr Wood? -You’re 1.6 metres tall. 看病用语(Seeing a doctor) 1. -What’s the matter? -I cut my knee. It hurts. 就餐用语(Having meals) 1. -Would you like some dumpling? -No, thanks./ Yes please. 2. I’d like porridge for breakfast. 3. It’s /Thery’re delicious. 4. What would you like for supper? 5. -Are you ready to order? -Yes, please. I’d like……. 谈论天气(Talking about weather) 1 -How is the weather today?/What’s the weather like today?

英语口语之常用餐厅对话

At Breakfast 吃早餐 Coffee shops are popular and reasonably priced restaurants for breakfast, lunch, dinner or just a snack. 咖啡馆是大众化的,价格公道的餐馆。在这里可以吃早餐,午餐和晚餐,也可以只吃点点心。 1. A: You're having coffee, aren't you? B: Yes, I always have coffee in the morning. A: What are you going to have to eat? B: I'm going to order scrambled eggs and toast. (炒蛋和土司)What about you? A: That sounds good to me. I'll have the same. 2. A: You'd like coffee, wouldn't you? B: I think I'd rather have tea this morning. A: What else are you going to have? B: Just an English muffin.(英式松饼)What are you going to have? A: That sounds good. I'm going to order the same thing. 3. A: You're going to have coffee, aren't you? B: Yes. I could use a cup of coffee. A: Are you going to have anything to eat? B: French toast sounds good. What are you going to order? A: I'll have that too. 4. A: A cup of coffee sounds good, doesn't it? B: Yes, but I think I'll have orange juice first. A: Do you feel like having anything to eat? B: Well, I think I'll try the pancakes.(煎薄饼)How about you? A: Sounds great. That's just what I feel like having. At Lunch 吃午餐 Lunch is usually served between noon and 2:00. Sandwiches are a very popular quick lunch in both the United States and Canada. 午餐通常从中午供应到下午两点。在美国和加拿大,三明治是极大众化的午间快餐食品。 1. A: Please have another sandwich. B: Thank you, but I really can't eat any more. A: You're going to have dessert, aren't you? B: Well, I'll join you if you're having something. 2. A: You'll finish the chicken, won't you? B: No, thank you. I'm trying to cut down.(削减) A: Aren't you going to have dessert? B: No, thank you. I just can't eat any more. 3.

酒店情景对话(英语·前台·入住)

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英语口语情景对话(有用的英语场景对话)

英语口语情景对话 一、祝愿、祝贺和应答(Good wishes, congratulations and responses) 1.- Well done and congratulations to you. - Thanks very much. 2.- I hope you‘ll succeed in everything. - So do I. 3.- I wish you success. - Thank you. 4.- We send you our best wishes. - Thank you very much. 5.- Happy new year ! - Happy new year! (The same to you.) 6.- A merry Christmas to you. - Thank you. 7.- I hope you‘ll have a good time. - Thank you. 8.- Happy birthday! - Thank you. 二、邀请和应答(Invitations and responses) 1.- Would you like to come to the party? - Oh yes, thank you. 2.- I hope you can come to the dance next Saturday. - I‘m sorry, but I can‘t. 3.- Will you go dancing with us? - Of course. I‘ll be glad to. 4.- Will you come to our English Evening? - Yes, thank you. 5.- Would you please give us a talk on English Learning? - OK. When? 6.- You and your friends must come over to my house and see mooncakes. - OK. Thank you very much. 三、表示同意和不同意(Expressing agreement and disagreement) 1.- I think the shop is closed at this time of day. - No, I think it‘s open. 2.- I think foreign languages are more interesting than science. - I really can‘t agree with you. I prefer science. 3.- I think I shall read a book instead. - Good idea. That‘s much better than watching a bad TV Programme. 4.- I don‘t think that it‘s true. He‘s always telling strange stories. - I know. But this time I can‘t decide if he is right or not.

最新整理日常英语口语主题情景对话

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前台接待客人入住酒店情景模拟

前台接待客人入住酒店情景模拟 接待员:上午好,先生,欢迎光临,请问有什么可以帮您?客人:我要住店 接待员:请问先生您有预定吗? 客人:没有 接待员:请问先生您贵姓? 客人:免贵姓赵 接待员:请问,赵先生您是几个人入住呢? 客人:两个 接待员:请问赵先生,您是需要一间房还是两间房呢? 客人:一间 接待员:请问赵先生您是需要一张大床的房间还是两张单人床的房间呢? 客人:一间大床的房间吧 接待员:好的,赵先生,那您看豪华套房可以吗?原价是1 880元,现在折后价是938元,房间是一室一厅的, 一张舒适的大床,而且房间设施豪华,宽敞明亮。客人:这个太贵了,有没有便宜一点的? 接待员:好的,赵先生,请稍等,我帮你查询一下,那如果您要经济一点的有湖景房原价是1180元,折后价

是588元,房间舒适安静而且可以欣赏到美丽的湖 景,可以吗? 客人:好吧。 接待员;那请问赵先生您住几晚呢? 客人:两晚 接待员:也就是您将于12月3日离店对吗? 客人:是的 接待员:赵先生,麻烦您出示下您的身份证件,我现在帮您做一下登记。 客人:好的 接待员:请问赵先生您是第一次入住我们酒店吗? 客人:是的 接待员:这是我们酒店的宣传册,您可以浏览一下,另外,我们酒店现在举办“冬季美食节”活动,赵先生可 以去我们酒店的中西餐厅品尝一下各地的美食。 客人:好的 接待员:这是您的身份证,请您收好,赵先生,您每晚的房费是588元,您入住两晚,我们需要收您3000元 押金,您看您方便采取哪种方式支付呢,现金还是 信用卡? 客人:信用卡

接待员:麻烦您出示一下您的信用卡,请问您的信用卡需要密码吗? 客人:不需要 接待员:我刷您3000元的预售权,请您在POS单上签字。 客人:好的 接待员:这是您的信用卡和收据,请您收好。 客人:好 接待员:请问赵先生,您有贵重物品需要寄存吗? 客人:没有 接待员:麻烦赵先生您在入住登记单和欢迎卡上签一下字。客人:好的 接待员:赵先生这是您的房卡,您的房间在1088,您的房费是包含早餐的,这是您的早餐券,你可以凭此券去 吃早餐,早餐在餐饮二楼中餐厅,早餐时间是早上 6:00-9:00.另外您在酒店的所有消费都可以凭房 卡签单挂帐。现在我把您的房卡交给我们的礼宾员, 他会带您去您的房间。请问赵先生还有什么可以帮 您? 客人:没有了 接待员:赵先生,如果您有任何需要可随时与我们联系,我们房务中心的分机号是9,祝您住店愉快,再见。

小学英语口语情景对话

小学英语口语情景对话 Company number:【WTUT-WT88Y-W8BBGB-BWYTT-19998】

小学英语口语情景对话情景一 模板对话: Is this your football Yes, it is. Thank you. May I use it Please! Sure! No! it isn't. It is my hat. Here you are. Thank you very much. 对话一: Robbie, is this your football Yes it is. Thank you. Is this your hat, Robby Yes it is. thank you . 对话二: Is this your nice cake Yes it is. May I use it Please! thank you. Is this your ink bottle Yes it is. May I use it Sure. 对话三: Is this your hat, Mr White No! it isn't. Is this your football No! it isn't. 对话四: Is this your hat Yes it is. It is my hat. Here you are.

Thank you very much! Is this your glass No it isn't It is my glass. Here you are. Thank you very much! 情景二 模板对话: What's this It's a cake. What's that It's an orange. Are you hungry Oh! nice. May I have some Excuse me! Is that your apple May I have it 对话一: What's this Edda It's a cake. What's that It's an orange. 对话二: Edda! are you hungry Yes, what's this It's a cake. Oh! nice. 对话三: Mom, What's this It's a melon. May I have some Of course. 对话四: Excuse me, Is that your apple May I have it Please!

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