商务法语邮件常用语
商务法语E-mail常用句型
一、称呼
Chères Mesdames, chers Messieurs
尊敬的女士和先生
Chères Mesdames, chers Messieurs尊敬的客户
Chers collègues
亲爱的同事们
二、致谢
Je vous adresse mes remerciements
antérieurs pour tous vos efforts.
对您所作的努力先行致谢。
Merci de votre lettre.
非常感谢你的来函。
Nous vous remercions de votre
compréhension.
我们感谢您的理解。
Nous vous exprimons notre gratitude de tous vos efforts.
我们很感激您所作的努力。
Merci beaucoup de votre hospitalité.
非常感谢贵方的盛情款待。
三、祝愿
Nous vous présentons nos voeux les plus sincères.
我们通过此信为您送上最诚挚的祝福。
Nous vous souhaitons un commencement propice.
我们祝愿您有一个好的开端。
Nous vous souhaitons tous les meilleurs dans votre travail.
我们祝您工作一切顺利。
J'espère que l'année qui vient vous apportera toute satisfaction.
我祝愿您来年万事如意！
Je vous présente mes voeux de bonheur pour votre mariage.
我真诚祝福您们婚姻幸福。
四、结语
Nous espérons que nous pourrons travailler à notre commune satisfaction.
我们期待今后与贵方有良好的合作。
Je demeure à votre disposition pour vous fournir tout renseignement.
对您的任何问题，我们随时乐意效劳。
Nous vous prions d'accorder votre compréhension à notre décision.
我们请求您对我们的决定予以理解。
Il nous sera agréable de pouvoir vous rendre quelques services de plus.
我们希望能再次为您提供服务。
Dans l'attente d'une réponse favorable, nous vous prions d'agréer nos salutations distinguées.
期待能收到正面的答复致以问候。
五、索取资料
Ainsi, nous vous prions de nous faire parvenir les documents sur les nouveaux produits
因此，建议您先寄来含新产品的资料。
Je vous prie de parler des fonctions
spécifiques de ce livre.
请说明一下电子书在哪些方面有特殊功能。
Je veux bien voir les dernières créations de votre société.
我很想看一下贵公司的最新发明。
六、客户联系
Nous vous prions sincèrement d'assister aux activités de la journée d'ouverture et en profiter pour visiter nos nouveaux bureaux.
我们真诚地邀请您参加开放日活动，并借此机会了解我们新的办公室。
La journée d'ouverture consiste en une diversité d'activités et un repas en
self-service copieux.
you`re any questions please let me know. 如有任何问题，请告诉我。 refer tentative schedule as follow: 请参照下面的暂定计划 recheck your record and advise if you find any differences. are following your instruction on the basis of your confirmation. 我们在您确认的基础上按您的指示行事 are you doing 还好吧 in advance and best regards. forward seeing you soon. there is anything else I can help,please let me know. `s why: 原因如下 review, and let`s discuss how we should move forward. 请检讨，并让我们一起讨论我们应该怎样继续。 would like to lock up this business. 我们想锁定这笔生意 you nespond(wespond) to the abover questions,we will decide which option we would like to pursue. 你们对上述问题回复后，我们会立即决定我们会选择哪个方案。for your understanding. 谢谢您的谅解 please let me know if you need any other information 另外，你们还需要其他信息吗 get back to you ASAP. 会尽快回复你！ `s discuss this then 到时我们讨论下这个问题。 review the below email our US office and advise. 请查看以下我们US办公室发的E-mail并进行回复 and understand all below. review and advise us with any questions. `s give it a try to make it happen…It is for a good cause. 让我们试试吧…这是值得支持的 are a lots of lose ends now…How once you going to execute this 现在有很多问题，我们怎样处理 I explained over the phone，today,如同我今天在电话中解释的那样 we will have one chance only.既然我们只要一个选择 note and proceed as is,请注意，并按现况继续 see the reply below in red 请看如下红色的回复 check at your side and coment 请你们那边检讨一下并回复。 and understand all below,see reply in bold black (请看黑色粗体回复） forward to JACK for comment and corrective action. 评价和纠正措施提供给JACK is good news,You did a really good job! all below and attached files with is the summary of our findings: 以下是我们的结果总结 forward to hearing back from you tomorrow (盼明天收到你的回复） advise us with your comments 请把你的看法告诉我们 advise 请回复 all below with thanks,see reply in red. for confusion(混乱） will let you know its result soon. updates on this request 关于这个问题有什么新的消息吗
外企工作邮件中必用100句 1. I am writing to confirm/enquire/inform you... 我发邮件是想找你确认/询问/想通知你有关… 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3. With reference to our telephone conversation today... 关于我们今天在电话中的谈话… 4. In my previous e-mail on October 5... 在之前10月5日所写的邮件中提到… 5. As I mentioned earlier about... 在先前我所提到的关于… 6. As indicated in my previous e-mail... 如我在之前邮件中所提到的… 7. As we discussed on the phone... 如我们上次在电话中所说的… 8. from our decision at the previous meeting... 如我们在上次会议中所决定的… 9. as you requested... 根据贵方要求… 10. In reply to your e-mail dated April 1，we decided... 回复贵方4月1日的邮件，我方决定… 11. This is in response to your e-mail today. 这是对您今早发来的邮件的回复。 12. As mentioned before, we deem this product has strong unique selling points in china. 如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。 13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈，我想答复你我们合约的一些待解决的议题。 14. I received your voice message regarding the subject. I'm wondering if you can elaborate i.e. provide more details. 我收到了你关于这个主题的留言。我在想您你是否可以再详尽的说明一下，也就是再提供多一点相关细节。 15. Please be advised/informed that... 请被告知... 16. Please note that... 请注意... 17. We would like to inform you that... 我们想要通知你... 18. I am convinced that... 我确信... 19. We agree with you on... 我们同意你在...的看法。 20. With effect from 4 Oct., 2008... 从2008年10月4日开始生效... 21. We will have a meeting scheduled as noted below... 我们将举行一个会议，会议时间表如下。
用英文写电子邮件的常用句式
用英文写电子邮件的常用句式 1. Greeting message 祝福 Hope you have a good trip back. 祝旅途愉快。 How are you? 你好吗? How is the project going on? 项目进行顺利吗? 2. Initiate a meeting 发起会议 I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben. 我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空? I would like to hold a meeting in the afternoon about our development planning for the project A. 今天下午我建议我们就A项目的发展计划开会讨论一下。 We’d like to have the meeting on Thu Oct 30. Same time. 十月三十号(周三),老时间,开会。 Let’s make a meeting next Monday at 5:30 PM SLC time. 下周一盐湖城时区下午五点半开会。 I want to talk to you over the phone regarding issues about report development and the XXX project. 我想跟你电话讨论下报告进展和XXX项目的情况。 3. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议 Shall you have any problem accessing the folders, please let me know. 如果存取文件有任何问题请和我联系。 Thank you and look forward to having your opinion on the estimation and schedule.
英语商务邮件常用句 1.Initiate a meeting 发起会议 I would like to hold a meeting in the afternoon about our development planning for the project A。 我建今天下午就A项目的发展计划开会讨论。 I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben。 烦请告知你和Ben今晚九点半是否有空相聚？ We’d like to have the meeting on Thu Oct 30. Same time。 会议时间依然为为十月三十号(周四)。 Let’s make a meeting next Monday at 5:30 PM SLC time。 下周一盐湖城时区下午五点半开会。 I want to talk to you over the phone regarding issues about report development and the XX project。 可否与你电话讨论下报告进展和XXX项目的情况。 2. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议 Shall you have any problem accessing the folders, please let me know. 如果存取文件有任何问题请和我联系。 Thank you and look forward to having your opinion on the estimation and schedule。
英文邮件（商务）格式及常用语芃 Ⅰ邮件主题：蚀 ①. 主题（Subject）框的内容应简明地概括信的内容，短的可以是一个单词，如greetings；蚆长的可以是一个名词性短语，也可以是完整句，但长度一般不超过35个字母。螄 YES：Supplier training；蚄 NO：professional trainees from sister company should abide by rule of local company蒂（太 长）虿 ②.主题框的内容切忌含糊不清。袃 NO：像News about the meeting 这样的表达；螁 YES：应改为Tomorrow's meeting canceled。袀 一般来说，只要将位于句首的单词和专有名词的首字母大写即可；另外一种较为正规的蒈 个字母的介词、连接词和冠词之外的每一个单词的首字母大写。5格式可将除了少于羃． YES：New E-mail Address Notification；Detailed calculation 膂 NO：detailed calculation 薂 ③.视信的内容是否重要，还可以在开头加上URGENT或者FYI（For Your Information 芇 供参考），如：URGENT：Submit your report today! 芇 Ⅱ称呼：薃 Dear ××(人名), ，或者Dear Mr./Ms.××(姓), ，一般正式的邮件这样就OK了，如果和你肀非常熟悉的人，也可以直呼其名；然后空一行换行，顶格写，不用空格。 正文：Ⅲ芀 ①.邮件第一段开头可以说到自己是谁(This is ××(人名) from ××(公司名))，也可以不说；莇 ②.感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴，特别是之后你有事羄相求的情况下会很有帮助。 ⑴.Thank you for contacting us.如果有人写信来询问公司的服务，就可以使用这句句子螂开头，向他们对公司的兴趣表示感谢。 ⑵.Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件，一定聿记得要感谢他们；如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank ”you for getting back to me. 如果你询问某人一些信息，他们⑶.Thank you for providing the requested information.蒇花了点时间才发送给你，那就用该句表示你仍然对他们的付出表示感激。 如果有人给了你特别的帮助，那一定要感谢他们！⑷.Thank you for all your assistance.莅I truly
附件是……，请参阅。 ?Please kindly find the attached …… ?Attached please kindly find the …… ?Enclosed is the ……, please kindly find it. ?Attached you will find……, 我已经收到您的邮件。 ?I have received your email (yesterday/last week/this morning……). ?Your email has been received. 非常感谢您的回信。 ?Thanks very much for your early reply. ?Thank you for your email. 我明白您的意思。 ?I know what you mean. ?I understand what you mean. ?Got it. （*非常口语化，适合于关系很熟悉的同事朋友之间。） 我不太明白您的意思。 ?I do not quite understand what you meant. ?I have some problem understanding what you meant. 您能具体解释一下么？您能在说的清楚一点么？ ?Could you please put it in a clearer way? ?Could you please explain it in detail? ?Could you please further explain it? ?What do you mean exactly by saying……？ 如有问题，请随时和我联系。 ?Contact me if you have any problem. ?If there is any uncertainty, feel free to contact me. ?Call me if you have any problem. 如有建议，请指出。 ?Please let me know if anything needs to be improved. ?Your advice/suggestion will be greatly appreciated. 我会进一步修改/检查的。 ?I will further modify it. ?I will further check it. 一旦确认，我会立刻/第一时间通知您的。 ?Once confirmed, I will let you know immediately. ?Once confirmed, I will notice you ASAP. （*ASAP=as soon as possible 尽快）希望尽快得到您的回复。 ?I’m looking forward to your early reply. ?Your promote reply will be greatly appreciated. ?Your early reply will be highly appreciated. 谢谢。 ?Thanks a lot. ?Thank you very much. ?Many thanks. （*用于关系熟悉的同事朋友间。） 希望您一切都好/万事如意。
65个商务邮件常用语(中英对照） 1. If you’re any questions please let me know. 如有任何问题，请告诉我。 2.Please refer tentative schedule as follow: 请参照下面的暂定计划 3. Please recheck your record and advise if you find any differences. 4.We are following your instruction on the basis of your confirmation我们在您确认的基础上按您的指示行事。 5.Hare are you doing 还好吧？ 6. Thanks in advance and best regards. 7. Looking forward seeing you soon. 8.If there is anything else I can help, please let me know. 9.here`s why: 原因如下 10.Please review, and let’s discuss how we should move forward. 请检讨，并让我们一起讨论我们应该怎样继续。 11.We would like to lock up this business. 我们想锁定这笔生意 12.Once you respond to the above questions, we will decide which option we would like to pursue. 你们对上述问题回复后，我们会立即决定我们会选择哪个方案。 13.Thanks for your understanding. 谢谢您的谅解 14.Also please let me know if you need any other information 另外，你们还需要其他信息吗？ 15.Will get back to you ASAP. 会尽快回复你！ 16.Let`s discuss this then 到时我们讨论下这个问题。 17.Please review the below email our US office and advise.请查看以下我们US办公室发的E-mail并进行回复 18.Noted and understand all below. 19.Please review and advise us with any questions. 20.Let`s give it a try to make it happen…It is for a good cause让我们试试吧…这是值得支持的 21.There are a lots of lose ends now…How once you going to execute this?现在有很多问题，我们怎样处理 22.As I explained over the phone，today,如同我今天在电话中解释的那样 23.Since we will have one chance only.既然我们只要一个选择 24.Please note and proceed as is,请注意，并按现况继续
商务英文邮件用语 1.I am writing to confirm/ enquire/ inform you… 我发邮件是想找你确认/询问/想通知有关…… 2.I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3.With reference to our telephone conversation today… 关于我们今天在电话中的谈话…… 4.In my previous e-mail on October 5… 在之前10月5日所写的邮件中提到…… 5.As I mentioned earlier about… 在先前我所提到的关于…… 6.As indicated in my previous e-mail… 如我在之前邮件中所提到的…… 7.As we discussed on the phone… 如我们上次在电话中所说的…… 8.From our decision at the previous meeting… 如我们在上次会议中所决定的…… 9.As you requested… 根据贵方要求…… 10.In reply to your e-mail dated April 1, we decided… 回复贵方4月1日的邮件，我方决定…… 11.This is in response to your e-mail today. 这是对您尽早发来的邮件的回复。 12.As mentioned before, we deem this product has strong unique selling points in China. 如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。 13.As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈，我想大幅你我们合约的一些待解决的议题。 14.I received your voice message regarding the subject. I’m wondering if you can elaborate i.e. provide more details.
商务英语信件常用句型 1. 称呼和结束句： Dear Sir Yours faithfully Dear Madam Yours faithfully Dear Sirs Yours faithfully Dear Madam Yours faithfully Dear Madam Yours faithfully Dear Ms Brown Yours sincerely Dear Mr Mith Yours sincerely 2. 介绍这封信的背景： With reference to: With reference to your advertisement in the Times of 12th December,… With reference to your phone call today,… 3. 解释写信原因： I am writing to… I am writing to confirm the arrangement. I am writing to enquire about the price and discount of your products. I am writing to inform you that we have sent your goods on July 21. I am writing to apologise for the delay of the goods. 4. 提出要求： I would be grateful if you could send me a catalogue. I would appreciate it if you could deliver them as soon as possible. Could you possibly give a presentation at the annual sales conference? 5. 表示感谢 Thank you for… Thank you for your telephone call today. Thank you for sending the catalogue to me. 6. 随信寄去的材料 Please find enclosed a cheque. I am enclose a price list. We enclose a brochure. 7. 表示道歉 I am sorry that our cashier charged you too much. I apologize for not attending the meeting. I am sorry for not replying to your letter. 8. 确认某事 I am pleased to confirm the booking of the conference room on Monday ,March 3—5 . I can assure you that we can deliver the goods by the required date. 9. 讲述不好的消息 Unfortunately, the handles of the teapots were missing. I am afraid that only two of the ten microphones can work. 10. 结束一封信 Thank you for your help. Please contact us again if we can help in any way. / you have any questions. I look forward to hearing from you soon. /meeting you ./ seeing you next Friday. 货运英语 货物goods | | freight | | cargo 运输transportation | | transit | | conveyance
发英文邮件的礼貌用语 需要写的英文邮件多了，就觉得很吃力，尤其是当需要经常写给同一个人时。希望邮件的开头、结尾、一些客套的话能有不同的表达~~ 邮件的开头 感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴，特别是之后你有事相求的情况下会很有帮助。 Thank you for contacting us.如果有人写信来询问公司的服务，就可以使用这句句子开头。向他们对公司的兴趣表示感谢。 Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件，一定记得要感谢他们。如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank you for getting back to me.” Thank you for providing the requested information.如果你询问某人一些信息，他们花了点时间才发送给你，那就用这句句子表示你仍然对他们的付出表示感激。
Thank you for all your assistance.如果有人给了你特别的帮助，那一定要感谢他们！如果你想对他们表示特别的感激，就用这个句子，“I truly appreciate …your help in resolving the problem.”Thank you raising your concerns. 就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑，你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时，你也可以使用，“Thank you for your feedback.” 在邮件的结尾 在邮件开头表示感谢一般是表示对对方过去付出的感谢，而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢，能让对方在行动时更主动更乐意。 Thank you for your kind cooperation.如果你需要读者帮助你做某事，那就先得表示感谢。 Thank you for your attention to this matter.与以上的类似，本句包含了你对对方将来可能的帮助表示感谢。
商务邮件结尾常用句型 关于《商务邮件结尾常用句型》，是我们特意为大家整理的，希望对大家有所帮助。 写过商务邮件的人都知道，商务邮件讲究技巧，下面是第一范文网小编为你整理的商务邮件结尾常用句型，希望对你有用! 商务邮件结尾常用句型范文1 1.Please accept our thanks for the trouble you have taken. 有劳贵方，不胜感激。 2.We are obliged to thank you for your kind attention in this matter. 不胜感激贵方对此事的关照。 3.We tender you our sincere thanks for your generous treatment of us in this affair. 对贵方在此事中的慷慨之举，深表感谢。 4.Allow us to thank you for the kindness extended to us. 对贵方之盛情，不胜感谢。 5.We thank you for the special care you have given to the matter. 贵方对此悉心关照，不胜感激。 6.We should be grateful for your trial order. 如承试订货，不胜感激。 7.We should be grateful for your furnishing us details of your requirements. 如承赐示具体要求，不胜感激。 8.It will be greatly appreciated if you will kindly send us your samples. 如承惠寄样品，则不胜感激。 9.We shall appreciate it very much if you will give our bid your favorable consideration. 如承优惠考虑报价，不胜感激。 10.We are greatly obliged for your bulk order just received. 收到贵方大宗订货，不胜感激。 11.We assure you of our best services at all times. 我方保证向贵方随时提供最佳服务。 12.If there is anything we can do to help you, we shall be more than pleased to do so. 贵公司若有所需求，我公司定尽力效劳。 13.It would give us a great pleasure to render you a similar service should an opportunity occur. 我方如有机会同样效劳贵方，将不胜欣慰。 14.We spare no efforts in endeavoring to be of service to you. 我方将不遗余力为贵方效劳。 15.We shall be very glad to handle for you at very low commission charges. 我方将很愉快与贵方合作，收费低廉。 16.We have always been able to supply these firms with their monthly requirements without interruption. 我方始终能供应这些公司每月所需的数量，从无间断。 17.We take this opportunity to re-emphasize that we shall, at all times, do everything possible to give you whatever information you desire.
65个商务邮件常用语中英对照 在外企工作，写英语邮件是在平常不过。英语邮件中常用的且实用的句子你知道吗? 65个商务邮件常用语 (中英对照) 1. If you’re any questions please let me know. 如有任何问题，请告诉我。 2.Please refer tentative schedule as follow: 请参照下面的暂定计划 3. Please recheck your record and advise if you find any differences. 4.We are following your instruction on the basis of your confirmation我们在您确认的基础上按您的指示行事。 5.Hare are you doing 还好吧? 6. Thanks in advance and best regards. 提前感谢，祝你一切顺利 7. Looking forward seeing you soon. 8.If there is anything else I can help, please let me know. 9.here`s why: 原因如下 10.Please review, and let’s discuss how we should move forward. 请检讨，并让我们一起讨论我们应该怎样继续。 11.We would like to lock up this business. 我们想锁定这笔生意 12.Once you respond to the above questions, we will decide which option we would like to pursue. 你们对上述问题回复后，我们会立即决定我们会选择哪个方案。 13.Thanks for your understanding. 谢谢您的谅解 14.Also please let me know if you need any other information 另外，你们还需要其他信息吗? 15.Will get back to you ASAP. 会尽快回复你! 16.Let`s discuss this then 到时我们讨论下这个问题。 17.Please review the below email our US office and advise.请查看以下我们US办公室发的E-mail并进行回复 18.Noted and understand all below. 19.Please review and advise us with any questions. 20.Let`s give it a try to make it happen…It is for a good cause让我们试试吧…这是值得支持的
商务英语常用句型 3. With reference to our telephone conversation today…关于我们今天在电话中的谈话... 4. In my previous e-mail on October 5…先前在10月5日所写的信… 5. As I mentioned earlier about…如我先前所提及关于… 6. As indicated in my previous e-mail…如我在先前的信中所提出… 7. As we discussed on the phone…如我们上次在电话中的讨论… 8. From our decision at the previous meeting…如我们在上次会议中的决定… 9. As you requested/per your requirement…按照你的要求…10.In reply to your e-mail dated April 1，we decided…回答你在4月1日写的信，我们决定…11.This is in response to your e-mail today.这是针对你今天早上来信的回复。 12. As mentioned before, we deem this product has strong unique selling points in China.如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。 14. I received your voice message regarding the subject. I’m wondering if you can elaborate i.e. provide more details.我收到你关于这个主题的留言。 我想你是否可以再详尽说明，也就是再提供多一点细节。 15. Please be advised/informed that…请被告知…16. Please note that…请注意…17. We would like to inform you that…我们想要通知你…18. I am convinced that…我确信…19. We agree with you on…我们同意你
1. I am writing to confirm /enquire/inform you... 我写信是要确认/询问/通知你。。。 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写信来追踪我们之前对于第二季度营销活动的决定。 3. With reference to our telephone conversation today... 根据我们今天在电话中的谈话。。。 4. In my previous e-mail on October 5... 之前在10月5日所写的邮件。。。 5. As I mentioned earlier about... 如前面我提到的。。。 6. as indicated in my previous e-mail... 如我在先前的信中所提到。。。 7. As we discussed on the phone... 如我们上次在电话中的讨论。。。 8. from our decision at the previous meeting... 如我们在上次会议中的决定。。。 9. as you requested/per your requirement... 按照你的要求。。。 10.In reply to your e-mail dated April 1，we decided... 作为对你你在4月1日写的信的答复，我们决定。。。 11.This is in response to your e-mail today. 这是针对你今天早上来信的回复。 12. As mentioned before, we deem this product has strong unique selling points in china. 如先前所述，我们认为这个产品在中国有强有力且独一无二的卖点。 13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement.
商务英语信件常用句型 1.称呼和结束句： Dear Sir Yours faithfully Dear Madam Yours faithfully Dear Sirs Yours faithfully Dear Madam Yours faithfully Dear Madam Yours faithfully Dear Ms Brown Yours sincerely Dear Mr Mith Yours sincerely 介绍这封信的背景： With reference to: With reference to your advertisement in the Times of 12th December,… With reference to your phone call today,… 解释写信原因： I am writing to… I am writing to confirm the arrangement. I am writing to enquire about the price and discount of your products. I am writing to inform you that we have sent your goods on July 21. I am writing to apologise for the delay of the goods. 提出要求： I would be grateful if you could send me a catalogue. I would appreciate it if you could deliver them as soon as possible. Could you possibly give a presentation at the annual sales conference 表示感谢 Thank you for… Thank you for your telephone call today. Thank you for sending the catalogue to me. 随信寄去的材料 Please find enclosed a cheque. I am enclose a price list. We enclose a brochure. 表示道歉 I am sorry that our cashier charged you too much. I apologize for not attending the meeting. I am sorry for not replying to your letter. 确认某事 I am pleased to confirm the booking of the conference room on Monday ,March 3—5 . I can assure you that we can deliver the goods by the required date. 讲述不好的消息 Unfortunately, the handles of the teapots were missing. I am afraid that only two of the ten microphones can work. 结束一封信 Thank you for your help. Please contact us again if we can help in any way. / you have any questions.