2014年企业人力资源管理师-三级课后习题
1.简述人力资源规划的内容以及与组织规划的关系
答：人力资源管理规划的内容:
1.战略规划（企业发展的目标）
2.组织规划（企业整体框架的设计）
3.制度规划（目标实现的保证）
4.人员规划（对企业人员的整体规划）
5.费用规划（企业费用的整体规划）
人力资源规划与组织规划的关系:
1.组织规划是人力资源规划的一部分
2.人力资源要适应组织规划
2.简述企业组织机构的概念、组织机构设置的原则和企业组织结构的类型
答：概念：企业组织机构是保障其生产经营活动正常进行所设置各类职能与业务部门的总称。
原则：1.任务目标原则（明确企业发展方向和战略部署）
2.分工协作原则（分工粗细合当）
3.统一领导、权力制衡原则（权利的运用必须收到监督）
4.权责对应原则（明确责任）
5.精简及有效跨度原则（保证功能有效的前提下，减少办事程序及制度）
类型：1.直线型（最简单的集权式组织结构形式）
2.职能型（按照专业分工设置相应的职能管理部门）
3.直线职能型（直线型与职能型相互作用）
4.事业部型（在直线职能型上演变出来的现代形式）
3.简述企业组织机构与组织构图绘制的基本方法
答：企业组织机构是保障其生产经营活动正常进行所设置各类职能与业务部门的总称。
绘制方法：
1.框图一般要画四层，从中心层算起，其上画一层，其下画两层，用框图表示
2.功能、职责、权限相同机构（岗位或职务）的框图大小应一直，并列在同一水平线上
3.表示接受命令的指挥系统的线，从上一层垂小赖与框图中间或两端横向引出线相接
4.命令指挥系统用实线，彼此有协作服务关系的用虚线
5.具有参谋作用的机构、岗位的框图，用横线与上一层垂线相连，并画在左、右上方
4.简述工作岗位分析的内容、作用和程序
答：工作岗位分析内容:
1.对岗位存在的时间、空间范围作出科学的界定，再对岗位活动进行分析
2.提出本岗位员工所具备的资格和条件
3.将分析的成果，以文字和图表的形式表述，最终制定出人事文件
工作岗位分析作用：
1.工作岗位分析为招聘、选拔、任用合格的员工奠定了基础
2.工作岗位分析为员工的考评、晋升提供了依据
3.工作岗位分析是企业单位改进工作设计、优化劳动环境的必要条件
4.工作岗位分析是制定有效的人力资源规划，进行各类人才供给和需求预测的重要前提
5.工作岗位分析是工作岗位评价的基础
6.为员工量体裁衣，有效激励员工
工作岗位分析程序：
（一）准备阶段
1.对企业各类岗位的现状进行初步了解
2.设计岗位调查方案
3.做好员工的思想工作
4.把任务分解成若干工作单元和环节，逐项完成
5.组织有关人员学习并掌握调查的内容
（二）调查阶段（根据调查方案，对岗位进行认真细致的调查研究）
（三）总结分析
对岗位调查的结果进行深入细致的分析，再采用文字图表等形式，作出全面的归纳和总结。
5.简述劳动定额水平的概念和衡量方法
答：概念：在一定的生产技术和组织条件下，为生产一定数量的产品或完成一定量的工作所规定的劳动消耗量的标准
衡量方法：1.用实耗工时来衡量
2.用实测工时来衡量
3.用标准工时来衡量
4.通过现行定额之间的比较来衡量
5.用标准差来衡量
6.简述劳动定额定期与不定期修订的内容和方法
答：劳动定额定期的内容和方法：
1.新产品的定额应在试制完成以后，随着图纸工艺等技术文件的整顿而必要修订。
2.小批试制后要成批生产时，随着图纸工艺技术文件的定性再修订。
3.专业生产或成批轮番生产的产品，修改间隔为1年
4.对某些已定型、生产潜力不很大的老产品或标准件，每年定期进行一次检查，全面修改可适度延长。
5.定额制定质量不高，水平参差不齐，可先内部调整，也列入定期计划内。
不定期修订的内容和方法：
企业在以下情况时，可进行不定期修改
3.按岗位定员（根据岗位的多少，以及岗位的工作量大小来计算定员人数）
4.按比例定员(根据企业员工总数或某一类人员总数的比例，来计算某类人员的定员人数）
5.职责分工定员（根据职责范围和业务分工确定定员标准）
企业定员的新方法：
1.运用数理统计方法对管理人员进行定员
2.运用概率推断确定经济合理的医务人员人数
3.运用排队论确定经济合理的工具保管员人数
4.零基定员法。
9.简述人力资源费用审核的方法和程序
答：人力资源费用审核方法：
1.分析人力资源管理各方面活动及其过程
2.分析需要的资源
人力资源费用审核的程序：
1.要检查项目是否齐全
2.关注国家有关规定和发放标准的变化
10.简述人力资源费用控制的作用与程序
答：人力资源费用控制的作用：
1.保证员工切身利益，使企业达成人工成本目标
2.降低招聘、培训、劳动争议等人力资源管理费用的重要途径
3.为防止滥用管理费用
人力资源费用控制的程序：
1.制定控制标准
2.人力资源费用支出控制的实施
3.差异的处理
1.员工招聘渠道有哪些？简述各种员工招聘渠道的特点
答：招聘渠道：
内部招募：1.推荐法；2.布告法；3.档案法。
外部招募：1.发布广告2、借助中介3、校园招聘4、网络招聘5、熟人推荐
2.借助中介；（1）人才交流中心（2）招聘洽谈会（3）猎头公司
3.校园招聘；
4.网络招聘；
5.熟人推荐。
招聘渠道的特点：
内部招募优点：1、准确性高；2、适应较快；3、激励性强；4、费用较低；
内部招募缺点：1、在组织中造成一些矛盾，产生不利影响；2、容易造成“近亲繁殖”3、有可能出现裙带关系的不良现象4、有时并不经济5、内部晋升到他所不能胜任倾向，不利于创新冒险。
外部招募优点：1、带来新思想和新方法；2、有利于招聘一流人才；3、树立形象的作用；
外部招募缺点：1、筛选难度大，时间长；2、进入角色慢；3、招募成本大；4、决策风险大；5、影响内部员工的积极性
2.对应聘者进行初步筛选的方法有哪些？简述各种筛选方法的特点
答：初步筛选方法：笔试：测试基础知识和素质能力
筛选简历的方法：1.分析简历结构；2.审察简历的客观内容；
3.判断是否符合岗位技术或经验要求；
4.审查简历中的逻辑性；
5.对简历的整体印象
筛选申请表的方法：
1.判断应聘者的态度；
2.关注与职业相关的问题；
3.注明可疑之处
筛选方法的特点：
笔试的特点：优点：1.增加对知识、技能和能力的考察信度和效度2.大规模应聘者同时进行筛选，花费时间少高效率3.对应聘者，心理压力小4.成绩判定客观
缺点：不能考察出除基础能力外的其它能力
3.简述面试的基本步骤
答：（一）面试前的准备阶段；（二）面试开始阶段；
（三）正式面试阶段；（四）结束面试阶段；（五）面试评价阶段。
4.简述面试的技巧
答：（一）开放式提问；（二）封闭式提问；（三）清单式提问；
（四）假设式提问；（五）重复式提问；（六）确认式提问；
（七）举例式提问。
避免提问引导性问题；要了解求职者动机；要提问相互矛盾的问题；问题直截了当；倾听面试者
5.简述心理测试的分类
答：一、人格测试；
二、兴趣测试；
三、能力测试；
1.普通能力倾向测试；
2.特殊职业能力测试；
3.心理运动机能测试
四、情境模拟测试法；
1.语言表达能力测试；
2.组织能力测试；
3.事务处理能力测试
6.简述情景模拟法的分类和应用
答：分类：1.语言表达能力测试；2.组织能力测试；3.事务处理能力测试
应用：1.公文处理模拟法2.无领导小组讨论3.角色扮演
7.简述员工录用决策策略的分类
答：一、多重淘汰式；二、补偿式；三、结合式。
8.简述如何进行员工招聘的评估
答：一、招聘成本；（招募成本、选拔成本、录用成本、安置成本、离职成本、重置成本）
二、招聘成本效益评估
三、人员招聘数量与质量评估
招聘活动过程的评估：
（一）信度评估；（稳定系数；等值系数；内在一致性系数；评分者的信度）（二）效度评估。（预测效度、内容效度、同侧效度）
（三）公平程度
9.简述劳动分工的内容和原则
答：劳动分工内容：
1、职能分工；
2、专业（工种）分工；
3、技术分工。
劳动分工原则：
1、把直接生产工作和管理工作、服务工作分开；
2、把不同的工艺阶段和工种分开；
3、把准备性工作和执行性工作分开；
4、把基本工作和辅助工作分开；
5、把技术高低不同的工作分开；
6、防止劳动分工过细带来的消极影响。
10.简述劳动协作的内容、要求与形式
答：劳动协作内容：
企业的劳动协作除了要安排好最基层的班组、作业组的组织之外，还应当搞好车间一级的协作。
劳动协作要求：
1.尽可能地固定各种协作关系
2.实行经济合同制
3.全面加强计划、财务、劳动人事等项管理
劳动协作形式：分为简单协作和复杂协作
一般分为企业之间和企业内部协作；范围分为时间和空间的协作；
11.简述员工配置的方法
答：以人为标准进行配置；以岗位为标准进行配置；
以双向选择为标准进行配置
12.简述5S活动的内涵
答：整理：分出需要和不需要的物品，需要的整理，不需要的清理，
整顿：对现场需要留下的物品进行科学合理的布置和摆放
清扫：在进行清洁工作的同时进行自我检查。
Part I Listening Comprehension (15 minutes) Directions: This part is to test your listening ability. It consists of 3 sections. Section A Directions: This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Example: You will hear: You will read:A) New York City. B) An evening party. C) An air trip. D) The man’s job. From the dialogue we learn that the man is to take a flight to New York. Therefore,C) An air trip is the correct answer. You should mark C) on the Answer Sheet with a single line through the center. Now the test will begin. 1.A) Production planning. C) Public relations. B) Financial affairs. D)Import and Export. 2. A)More workers are needed. C) Raw materials are more expensive. B)Advertising costs more. D)Workers' salaries are higher. 3.A)Tolookforadreamjob. C)To continue his study. B)Tovisithisfriends. D)Tofindachancetodobusiness. 4.A)He is goodatprogramming.C)He is niceandkind. B)He is suitableforthejob.D)Hefindsthejobdifficult. 5.A)Interviewerandinterviewee.C)Doctor and nurse. B)Buyerandseller. D)Shop assistant and customer. Section B Directions: This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and the questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now the test will begin. Conversation l 6. A) He was too busy. C) His company has moved away. B) He got a new offer. D) His company has closed down. 7. A) To have his own business. C) To move to another city. B) To do social work. D) To go to study abroad.
2014年12月 Part I Listening Comprehension (15 minutes) Directions: This part is to test your listening ability. It consists of 3 sections. Section A Directions: This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Example: You will hear: You will read: A) New York City. B) An evening party. C) An air trip. D) The man’s job. From the dialogue we learn that the man is to take a flight to New York. Therefore,C) An air trip is the correct answer. You should mark C) on the Answer Sheet with a single line through the center. Now the test will begin. 1. A) Production planning. C) Public relations. B) Financial affairs. D)Import and Export. 2. A) More workers are needed. C) Raw materials are more expensive. B) Advertising costs more. D) Workers' salaries are higher. 3. A) To look for a dream job. C) To continue his study. B) To visit his friends. D) To find a chance to do business. 4. A) He is good at programming. C) He is nice and kind. B) He is suitable for the job. D) He finds the job difficult. 5. A) Interviewer and interviewee. C) Doctor and nurse. B) Buyer and seller. D) Shop assistant and customer. Section B Directions: This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and the questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now the test will begin. Conversation l 6. A) He was too busy. C) His company has moved away. B) He got a new offer. D) His company has closed down.
2015年12月 P a r t I S e c t i o nA 1敭W敽H e l l o敩C u s t o m e r s S e r v i c e敭W h a t c a n I d o f o r y o u斂 M敽I c a l l e d t oc o m p l a i na b o u t t h e d e l i v e r y o fm y o r d e r l a s tw e e k敩b u t I h a v e n’t g o t a n y r e p l y y e t敭Q敽W h a t d i d t h em a nc o m p l a i na b o u t l a s tw e e k斂 【答案】C三事实细节题三此题询问男士上周投诉过的问题三从男士的话 我上周曾经致电你们投诉有关我的订单的送货情况”,可知本题应选择与对话原文一致的C项T h ed e l i v e r y o fh i s o r d e r敤他的订单的送货情况)三 2.M敽I a mab i tw o r r i e da b o u t t o m o r r o w’s i n t e r v i e w敭 W敽D o n’t b eu p s e t敭Y o ua r ea l w a y s v e r yg o o d敗 Q敽W h a t i s t h em a nw o r r i e da b o u t斂 【答案】B三事实细节题三本题询问男士担心什么三男士一开头就说他 担心明天的面试”,只要抓住关键词i n t e r v i e w即可发现B项T a k i n g a n i n t e r v i e w敤要去面试)为本题答案三 3.W敽M a n yp e o p l ea r e c o m p l a i n i n g a b o u t t h a t r e s t a u r a n t敭T h e f o o d i s e x p e n s i v ea n d i s n’t g o o d敭 M敽I s o m e t i m e s g o t h e r e f o r l u n c h敭A f t e r a l l敩i t’s t h en e a r e s t o n e f r o mo u r o f f i c e敭 Q敽W h y d o e s t h em a n s o m e t i m e s g o t oe a t i n t h e r e s t a u r a n t斂 【答案】C三细节推断题三本题询问男士去那家餐厅就餐的原因三根据男士所说 毕竟那儿离我们的办公室最近”可确认本题应选择与对话意思相近的C项I t i s c l o s e t oh i so f f i c e敤离他的办公室很近),C项中的c l o s e和对话原文中的n e a r是近义词三 4.W敽M r敭S m i t h敩h o ws h a l lw ed e l i v e r y o u r g o o d s敩b y s e ao r b y a i r斂 M敽W e l l敩I p r e f e r d e l i v e r i n g t h e mb y t r a i n敭 Q敽H o wd o e s t h em a n l i k e t h e g o o d s t ob ed e l i v e r e d斂 【答案】C三事实细节题三本题询问男士想要选择什么送货方式三对话中男士说的d e l i v e r i n g b y t r a i n敤通过火车)表明他选择的送货途径应该是C项B y t r a i n三 5.W敽S o r r y敭A l l s i n g l e r o o m s h a v eb e e nb o o k e d敭W eo n l y h a v ed o u b l e r o o m s a v a i l a b l e敭 M敽T h e n I’l l h a v e t w od o u b l e r o o m s f o r t h r e en i g h t s敭 Q敽W h a t i s t h em a nd o i n g斂 【答案】D三推理判断三由对话中双方提到的s i n g l e r o o m s敤单人间),d o u b l e r o o m s敤双人间)等可以推断本题与预订酒店房间有关,此时可以判断男士在做的就是D项B o o k i n g h o t e l r o o m s敤预订酒店房间)三 S e c t i o nB C o n v e r s a t i o n1 M敽H e l l o敩M s敭L i敭I h a v e g o o dn e w s f o r y o u敭
2014年12月高等学校英语应用能力考试A级试题 Part I Listening Comprehension(20minutes) Directions:This part is to test your listening ability.It consists of4sections. Section A Directions:This section is to test your ability to understand short dialogues.There are5 recorded dialogues in it.After each dialogue,there is a recorded question.Both the dialogues and questions will be spoken only once.When you hear a question,you should decide on the correct answer from the4choices marked A):B),C)and D)given in your test paper.Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Example:You will hear: You will read:A)New York City. B)An evening party. C)An air trip. D)The man's job. From the dialogue we learn that the man is to take a flight to New York.Therefore,C)An air trip is the correct answer,You should mark C)on the Answer Sheet with a single line through the center. [A][B][C][D] Now the test will begin. 1.A)Production planning.C)Financial affairs. B)Public relations.D)Import and Export. 2.A)More workers are needed.C)Workers'salaries are higher, B)Advertising costs more.D)Raw materials are more expensive. 3.A)To look for a dream job.C)To find a chance to do business. B)To continue his study.D)To visit his friends. 4.A)Fie is suitable for the job.C)He is nice and kind. B)He is good at programming.D)He finds the job difficult. 5.A)Interviewer and interviewee.C)Doctor and nurse. B)Buyer and seller.D)Shop assistant and customer. Section B Directions:This section is to test your ability to understand short conversations,There are2 recorded conversations in it.After each conversation there are some recorded questions.Both the conversations and questions will be spoken two times.When you hear a question,you should decide on the correct answer from the4choices marked A),B),C)and D)given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.
2006年12月高等学校英语应用能力A级试题 Part I Listening Comprehension (15 minutes) Directions: This part is to test your listening ability. It consists of 3 sections. Section A Directions:This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. 1. A. He does not have a phone. B. He will make the call for her. C. The woman can use his phone. D. The phone is out of order. 2. A. It was boring. B. It was quite long. C. It was interesting. D. It was easy to understand. 3. A. It is seriously polluted. B. The air is very clear. C. There are few cars and factories. D. It remains what it was ten years ago. 4. A. It will be revised. B. It will be approved. C. It has been canceled. D. It is under discussion. 5. A. Having a race in the snow. B. Traveling in the Northeast. C. Visiting a friend in the Northeast. D. Booking tickets for the winter holiday. Section B Directions:This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Conversation 1 6. A. Its size. B. Its price. C. Its delivery. D. Its code number. 7. A. The goods were lost. B. They have been sent. C. The delivery will be delayed. D. They will soon be returned. Conversation 2 8. A. Interviewer and interviewee. B. Employer and employee. C. Manager and secretary. D. Seller and buyer. 9. A. He has got the required knowledge. B. He is satisfied with the salary offered. C. He thought he could be hired by the company. D. He wanted to have better chances for development. 10. A. Because he has no work experience. B. Because it’s the easiest way to get the job. C. Because he doesn’t meet the job requirement. D. Because every newcomer starts with a trainee salary.
2014年12月A级考试全真试题 Part I Listening Comprehension [15 minutes] Directions: This part is to test your listening ability. It consists of 3 sections. Section A Directions:This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Example: You will hear: You will read: A. New York City. B. An evening party. C. An air trip. D. The man’s job. From the dialogue we learn that the man is to take a flight to New York. Therefore, C. An air trip, is the correct answer. You should mark C on the Answer Sheet with a single line through the center.Now the test will begin. 1. A. Production planning. C. Public relations. B. Financial affairs. D. Import and Export 2. A. More workers are needed. C. Raw materials are more expensive. B. Advertising costs more. D. Workers' salaries are higher. 3. A. To look for a dream job. C. To continue his study. B. To visit his friends. D. To find a chance to do business. 4. A. He is good at programming. C. He is nice and kind. B. He is suitable for the job. D. He finds the job difficult. 5. A. Interviewer and interviewee. C. Doctor and nurse. B. Buyer and seller. D. Shop assistant and customer. Section B Directions: This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet
2014年6月和12月大学英语三级考试试题 1. In the wife’s eyes, his _____ to their marriage life is far from perfect. A) requirement B) commitment C) participation D) reflection 2. In the event of SARS, some _____ it while others lost their courage to do anything about it. A) came up to B) lived up to C) faced up to D) caught up to 3. Experts have _____ with some effective measures to prevent the disease from spreading. A) caught up B) put up C) come up D) kept up 4. If people feel hopeless, they don’t bother to _____ the skills they need to succeed. A) require B) inquire C) acquire D) enquire 5. As a result of his hard work, he has gained ______ to the Beijing University. A) admission B) commitment C) opportunity D) reward 6. In the advanced course students must take performance tests at monthly ____. A) gaps B) lengths C) distances D) intervals 7. Only when one is ______ of one’s getting behind is one more likely to catch up. A) critical B) aware C) visual D) effective 8. He had a ____ look in his eyes. He must have been shocked. A) empty B) bare C) blank D) hollow 9. As an ideal _____ to the spread of SARS, this medicine is now in great demand. A) barrier B) commitment C) challenge D) access 10. When her business goes wrong, she tends to _____ for advice. A) get access to B) come across C) reach out D) speak up 11. The most important for us now is to _____ what is to be done next. A) allow of B) reflect on C) feel like D) remind of 12. American women were ____ the right to vote until 1920 after many years of hard struggle. A) ignored B) refused C) neglected D) denied 13. Good habits of living have proved to be of much _____ to our health. A) barrier B) benefit C) immunity D) commitment 14. The medicine the doctor gave me ____ my headache. A) reduced B) improved C) released D) relieved 15. As a(n) _____ job, it requires much time and commitment and persistence. A) unwilling B) demanding C) embarrassing D) frustrating 16. The _____ to be better than others drives him to work harder than before. A) uniqueness B) eagerness C) awareness D) effectiveness 17. While studying he was financially dependent ____ his wife. A) on B) of C) to D) from 18. Anyone that goes against the social order is _____ to answer for his action. A) possible B) probably C) likely D) normally
2014年12月新题型 Part I Listening Comprehension (20 minutes) Section A 1. A) Production planning. B) Public relations. C) Financial affairs. D) Import and Export. 2. A) More workers are needed. B) Advertising costs more. C) Workers' salaries are higher D) Raw materials are more expensive. 3. A) To look for a dream job. C) To find a chance to do business. B) To continue his study. D) To visit his friends. 4. A) Fie is suitable for the job. C) He is nice and kind. B) He is good at programming. D) He finds the job difficult. 5. A) Buyer and seller. C) Doctor and nurse. B) Interviewer and interviewee. D) Shop assistant and customer. Section B Conversation 1 6. A) He was too busy. C) His company has closed down. B) He got a new offer. D) His company has moved away. 7. A To move to another city.) C) To have his own business. B) To do social work. D) To go to study abroad. Conversation 2 8. A) The chief engineer. C) The office secretary. B) The sales manager. D) The manager assistant. 9. A) He's attending a meeting. C) He's speaking on another phone, B) He's giving a lecture. D) He's away on a business trip. 10. A) Telling him to meet tomorrow. C) Asking him to attend a party. B) Telling him to send a sample. D) Asking him to call back. Section C Ladies and Gentlemen, It's my honor to be the guide to show you around our company. First of all, I'll introduce our factory to you. Our company __11__ in the 1980s. We mainly produce electronic goods and export them. all over the world. We _ _12__ of about US$80 million last year, and our business is growing steadily. We now have offices in Asia, North Amer ica and Europe, with about 1500 employees, and we are working gladly to __13__ of our customers. In order to further develop our overseas market, we need more agents to __14__ our products. I hope you will __15__ doing business with us. Thank you! Section D Now listen to the passage. 16. What did the speaker talk about last time? The ____________ of an oral presentation. 17. What does the speaker want to talk about today? The ___________ of a presentation. 18. What does a typical presentation consist of? The beginning,___________________. 19. Why is the beginning of a presentation the most important part, according to the speaker? Because it is the ___________ to your listeners, 20. What is the role an effective beginning can play in your presentation? It can draw ____________ and set the proper tone.
高等学校英语应用能力考试(A级) 历年全真试卷 2014年12月 Part I. Listening comprehension：(20 minutes) Directions:This part is to test your listening ability. It consists of 4 sections. Section A Directions:This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. 1. A) Production planning. C) Financial affairs. B) Public relations. D) Import and Export. 2. A) More workers are needed. C) Workers’ salaries are higher. B) Advertising costs more. D) Raw materials are more expensive. 3. A) To look for a dream job. C) To find a chance to do business. B) To continue his study. D) To visit his friends. 4. A) He is suitable for the job. C) He is nice and kind. B) He is good at programming. D) He finds the job difficult. 5. A) Buyer and seller. C) Doctor and nurse. B) Interviewer and interviewee. D) Shop assistant and customer. Section B Directions：This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and questions will be spoken two times. When you hear a question a question, you should deicide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Conversation 1 6. A) He was too busy. C) His company has closed down. B) He got a new offer. D) His company has moved away. 7. A) To move to another city. C) To have his own business. B) To do social work. D) To go to study abroad. Conversation 2 8. A) The chief engineer. C) The office secretary. B) The sales manager. D) The manager assistant. 9. A) He’s attending a meeting. C) He’s speaking on another phone. B) He’s giving a lecture D) He’s away on a business trip. 10.A) Telling him to meet tomorrow. C) Asking him to attend a party. B) Telling him to send a sample. D) Asking him to call back.