Trouble with Teamwork
Mary Owen examines the role and efficiency of teams
Recruiters say that candidates who can give examples of work they have done as members of a successful team are in as strong a position as those who can point to significant individual achievement. Indeed, too much of the latter may suggest that the person concerned is not a 'team player' - one of the more serious failings in the book of management.
The importance of being a team player is a side effect of the increasing interaction across departments and functional divides. Instead of pushing reports, paperwork and decisions around the organisation, 'teams provide a dynamic meeting place where ideas can be shared and expertise more carefully targeted at important business issues,' says Steve Gardner, in his book Key Management Concepts. He adds, 'Globalisation has added a further dimension to teamwork. Multinational teams now study policy decisions in the light of their impact on the local market.' But is teamworking being overdone? 'Some managers are on as many as seven or eight different teams', says Dr Cathy Bandy, a psychologist who recently ran a conference on the subject. 'They take up so much time that managers can't get on with core tasks.' Forming teams and having meetings has, she says, become an end in itself, almost regardless of purpose. There is also the danger of an unhealthy desire to keep the team going after the work has been done.
'People feel the need to belong, and team membership can provide a kind of psychological support.'
The idea behind teamworking is that, when the right group of people is brought together, a 'force' develops which is greater than the sum of their individual talents. This is often true in sport, where good players can reach unexpected heights as members of an international team. However,few business situations have as clear a set of objectives, or as clear criteria of success or failure, as winning a match.
'In business, everyone needs to be clear about what the challenge is and whether a team is the right way of approaching it', says Steve Gardner. 'Unfortunately, people focus instead on who the members of the team should be and what roles they are to play' Dr Bandy agrees. 'There is always a danger that teams can turn into committees,' she says. 'In a lot of situations, one or two individuals would be much more effective.'
So what makes a successful team? There are some general qualities that have been identified. Steve Gardnerrecommends that in every team there should be someone who is good at researching ideas and another who is good at shooting down impractical ones. There should be those who can resolve the tensions that naturally occur in a team and others who are focused on getting the job done. Also, providing a clear and achievable target at the outset is the best way of ensuring that the team will move on to greater things.
13 What point does the writer make about teamworking at the beginning of the article?
A It is the most successful form of management.
B It has changed the recruitment procedure in companies.
C Well-run teams still allow individuals to demonstrate their talents.
D Being a team player is now considered an essential management skill.
14 According to the article, teamwork developed within companies as a response to
A modern office design.
B changing work practices.
C a reduction in administrative tasks.
D the expansion of international business.
15 In the third paragraph, Dr Bandy suggests that
A many employees do not enjoy working in teams.
B some managers are not very effective team leaders.
C some teams are created unnecessarily.
D few teams are well organised.
16 According to the writer, teamwork is more effective in the field of sport because the players
A know what they want to achieve.
B are more competitive by nature.
C have more individual talent.
D can be driven by national pride.
17 Steve Gardner and Dr Bandy agree that when a business team is created people do not pay enough attention to
A the structure of the team.
B alternatives to the team.
C selecting the team members.
D directing the team's activities.
18 What is Steve Gardner's advice on operating a successful team?
A Maintain a flexible approach to membership.
B Allow personalities to develop within the team.
C Select people who fit naturally into certain roles.
D Make every effort to avoid conflict between members.
剑桥商务英语BEC中级阅读全真试题READING QUESTIONS 1-45 PART ONE Questions 1-7 Look at the sentences below and the job advertisements on the opposite page. Which job does each sentence 1-7 refer to? For each sentence, mark one letter (A, B, C or D) on your Answer Sheet. You will need to use some of these letters more than once. 1 You will be responsible for the operation of a computer system. 2 You must be able to forecast what people will want to wear. 3 You will be able to work with people from many different countries and backgrounds.
4 You will have a qualification which covers two subject areas. 5 It is necessary to have worked in this sector before. 6 You will need to keep in contact with the headquarters of the organization. 7 The advertisement emphasises the need to have a suitable approach to important people. A BUSINESS MANAGER You will be responsible for our global business within specific countries and will have a good understanding of international distribution, possibly based on previous experience, plus the ability to work in markets that are highly varied in their culture. You will be fluent in a second language, be willing to travel extensively, and preferably have a degree. B DEPARTMENT STORE BUYER Based at our head office in London, you will select and
BEC商务英语考试中级试题考前指导 Cowardly people will only come to a standstill, recklessly person can lead to Shaoshen, only the real brave man to carry the world before one.以下是小编为大家搜索整理的BEC商务英语考试中级试题考前指导，希望能给大家带来帮助!更多精彩内容请及时关注我们应届毕业生考试网! Online exchanges Online exchanges have emerged as some of the internet's best businesses - but also as some of the worst So the internet hasn't revolutionised the (0).....A.... most of us buy petrol, or watch movies. But there is one thing the internet does very well. It can bring together (19) ............ dispersed buyers and sellers to create active, efficient markets where none(20)............before. This facility has (21) ............to the emergence of online exchanges: retail businesses with none of the usual traders' risks - no merchandise, no storefronts - and with nothing to do but take a (22)............of each transaction that takes place on the site. This may sound straightforward, but some high-profile online exchanges have(23)..........out to be major embarrassments. One company, which tried to establish a central marketplace on the internet for auto parts, has invested, in (24).............a massive $250m and is (25)............to stay in business. Another businessman, who facilitated online trading in business equipment and supplies, (26)............after he had lost $280m. So what does a company need in order to be successful? You could call it good'market architecture' - a structure that (27)............the right business plan and top technology with good timing and the (28)............of both buyers and sellers.(www.Examw。com) Mike Pham's company, eStream, is an excellent example of one business that met these (29).............Back in 1996, when Pham was looking for a loan, he didn't like filling in the same form every time he (30)............to a new lender.That got him thinking. Why not (31)............prospective borrowers to complete a standard form and circulate that to a number of lenders, who would then make an offer to the borrower, in (32)............with each other? Pham's company is doing well. Last year, eStream (33)............more than 1.5 million loans on behalf of 170 lenders. 19 A largely B deeply C mainly D widely 20 A existed B occurred C happened D developed 21 A led B brought C caused D resulted 22 A number B percentage C division D quantity 23 A pulled B made C turned D carried 24 A sum B total C amount D figure 25 A applying B exerting C struggling D forcing 26 A left out B gave up C drew back D ran down 27 A adds B connects C combines D links 28 A confidence B security C certainty D promise 29 A necessities B propositions C measures D criteria 30 A requested B asked C applied D demanded 31 A attract B invite C suggest D recommend 32 A contrast B conflict C challenge D competition
BEC初级口语电子讲义 第一课时 BEC Preliminary介绍 Ⅰ BP Introduction BEC初级介绍 (ⅰ)Why take BEC exams? * strong growth * rigorous quality control * wide suitability * wide business context * value for study and business career * international recognition for work and study (ⅱ) BP Content BP包含的内容 BP考试主要是考学生的语言能力，包括听、说、读、写四个方面。试卷所设计的语言文字基本上都与商务有关。另外，还考学生的英语语法、结构等内容。 BP考试分笔试和口试两大部分。笔试包括阅读、写作和听力。 听说读写 听力：电话、面谈、问路、讨论等 阅读：来往函电、表格、会议记录(memorandum)、广告(advertisement)、通知(announcement)、日程安排(business schedule)、电话留言、简历(resume/CV)、商业文章、信息转换、产品目录(product catalog) 写作：写短文、商务信函(查询信、复查询信、抱怨信、图表描述) 口语：日常会话(daily conversation)、简单陈述(mainly presentation)、讨论问题 (ⅲ) Papers 试卷 Preliminary V antage Advanced Reading 1 hr 30 mins ﹡ 1 hr 1 hr Writing45 mins 1 hr 10 mins Listening40 mins40 mins40 mins Speaking 12 mins ﹡﹡14 mins ﹡﹡16 mins ﹡﹡ ( 2 candidates)
剑桥商务英语中级阅读全真试题(2) A. As a result, the membership now represents 94% of all exporters and 60% of all importers. B. In some of these countries, this can amount to as much as 50% of all export earning. C. In North America, most consumers already have above average knowledge of the range available. D. For example, frost and wind are particularly damaging to coffee crops. E. Larger coffee growers, for example, frequently export directly. F. The main reason for this is higher Brazilian output as production recovers from weather damage to crops. G. It is cultivated in mountain regions which can only be reached by animal transport, and in other difficult areas where modern agricultural equipment cannot be used. H. This is because there is a demand for coffee in Germany, and it is also sold in the UK and in the US. I. This make the coffee industry fairly universal, according to Pablo Dubois, Head of the International Coffee Organisation (ICO), based in London. PART THREE Questions 13-20 Read the article below about stress management, and answer questions 13-20 on the opposite page. A Lesson In Stress Management Demands placed on us at work can often lead to considerable worry and
最新商务英语（BEC）中级考试真题及答案 THE ART OF PERSUASION 'Let me send you our brochure'is probably the most commonly used phrase in business.But all too often,it can spell the end of a customer enquiry because many brochures appear to be produced not to clarify and to excite but to confuse.So what goes wrong and how can it be put right?Too often,businesses fail to ask themselves critical questions like,'Who will the brochure be sent to?''What do we want to achieve with it?'The truth is that a brochure has usually been produced for no other reason than that the competition has one. However,with a little research,it often transpires that what the client wants is a mixture:part mail shot,part glossy corporate brochure and part product catalogue-a combination rarely found. Having said that,the budget is likely to be finite.There may not be enough money to meet all three marketing needs,so the first task is to plan the brochure,taking into account the most significant of these.The other requirements will have to be met in a different way. After all,introducing the company's product range to new customers by mail is a different task from selling a new season's collection to existing customers.
美森BEC课程现在有优惠当天试听BEC课程交定金后定金数额可翻倍为学费每个课程定金数额不同 更多详情请咨询我们网站客服人员 BEC培训学习 The Career Forum If you work in the city centre then a visit to the Career Forum, the city's most successful recruitment exhibition, will give you the information you need to determine whether you are making the most of yourself. Currently, there are many new vacancies on the job market. With good skills and a healthy work record in greater demand than ever, it is the ideal time to ensure that your career is on the right track. The Career Forum has been responsible for helping many thousands of people improve their job potential, and it can do the same for you. Some of the best jobs in town never reach the advertising pages, so to be considered for one of these top jobs as they become available, you will need to make contact with the employers' agents. The Career Forum is the perfect opportunity. It is set in an informal atmosphere and there is no pressure; you can choose which agents you talk to. So if you are looking for a new job, come and join us at the Career Forum. 词汇速记 美森BEC商务英语培训经验 recruitment n.招聘
最牛英语口语培训模式：躺在家里练口语，全程外教一对一，三个月畅谈无阻！ 洛基英语，免费体验全部在线一对一课程：https://www.doczj.com/doc/7a16990278.html,/wenkxd.htm（报名网址） Speaking Your Customers' Language Modern international trading practices are highlighting the growing importance of languagetraining Modern-day business really does transcend national barriers. Thanks to sophisticated IT and communications systems, businesses can now market their products on a truly global scale. Theworld is indisputably becoming a smaller place, as service and manufacturing companies search the international marketplace for new suppliers and clients. Businesses must, however, be aware that once they expand the area in which they operate, they face increased competition. The standard and quality of their goods become increasingly important in keeping up with competitors. But most of all, it is the service element accompanying the goods which is crucial to a company's success in a particular market. This new philosophy has led to many companies, some of which have even offered products of a lesser quality, gaining success overseas. Although globalisation may, in some senses, have brought national economies closer together, societies around the world still have radically different expectations, processes and standards. These are not a function of economic change, but are more deep-rooted and difficult to alter. They can be a major problem for businesses expanding abroad, with the greatest obstacle of all being the language barrier. If you have to deal with clients, suppliers and distributors in a range of countries, you will not only need the skills to communicate with them, you will also need to reconcile any national biases you have with the diverse ways of doing business that exist around the globe. The value of effective communication is not to be underestimated. New technology such as videoconferencing and email has played a part in making the communication process easier, and it may also be possible that the introduction of language interpretation software will help with some global communications problems. But, of course, it is the human element of the communication process that is so vital in business, especially in negotiations, presentations and team-building. It is essential for managers to meet regularly with staff, customers and partners, so that issues can be discussed, messages communicated and feedback obtained. The value of well-organised language training is immense, and can 洛基英语是中国英语培训市场上的一朵奇葩，是全球已被验证的东方人英语学习的最佳模式。洛基英
BEC商务英语中级考试改错题真题 Dealing with Expenses 0 Most companies use forms or spreadsheets to process travel and entertainment 00 expenses claims. As a result, it can be difficult to control over spending across the 34 organisation, and unfortunately when data often needs to be processed again and entered 35 into the firm's other such accounting systems. One solution is an automated expenses 36 management system. But if there are various measures you can implement to make 37 your existing procedures more efficient. Firstly, try ensure that all expenses claims are 38 independently been authorised. Who approves senior managers' claims, for example? 39 Don't waste time for reviewing all expenses claims; only look in detail at a sample, but 40 regularly up date the firm's expenses policy, and query with all claims that fall outside it. You 41 should also avoid duplicating effort; if line managers check expenses, there is little point
商务英语词汇大全 abroad adv. 在国外，出国，广泛流传absence n. 缺席，离开 absent adj. 不在，不参与 absenteeism n.（经常性）旷工，旷职 absorb v. 吸收，减轻（困难等）作用或影响abstract n. 摘要 access n. 接近（或进入）的机会，享用权v.获得使用计算机数据库的权利 accommodation n.设施，住宿 account n.会计账目 accountancy n会计工作 accountant n.会计 accounts n.往来账目 account for解释，说明 account executive n.（广告公司）客户经理accruals n. 增值，应计 achieve v. 获得或达到，实现，完成acknowledge v. 承认，告知已收到（某物），承认某人 acquire v.获得，得到 acquisition n收购，被收购的公司或股份 acting adj. 代理的 activity n.业务类型 actual adj. 实在的，实际的，确实的 adapt v. 修改，适应 adjust v.整理，使适应 administration 实施，经营，行政 administer v.管理，实施 adopt v. 采纳，批准，挑选某人作候选人advertise v. 公布，做广告 ad n.做广告，登广告 advertisement n.出公告，做广告 advertising n.广告业 after-sales service n.售后服务 agenda n.议事日程 agent n.代理人，经纪人 allocate v.分配，配给 amalgamation n合并，重组 ambition n. 强烈的欲望，野心 amortize v. 摊还 analyze v 分析，研究 analysis n.分析，分析结果的报告 analyst n. 分析家，化验员 annual adj.每年的，按年度计算的 annual general meeting （AGM）股东年会anticipate v. 期望 anticipated adj. 期待的 appeal n.吸引力 apply v. 申请，请求；应用，运用 applicant n. 申请人 application n.申请，施用，实施 appointee n.被任命人 appraisal n.估量，估价 appreciate v. 赏识，体谅，增值 appropriate v.拨出（款项） approve v. 赞成，同意，批准 aptitude n.天资，才能 arbitrage n.套 arbitration n.仲裁 arrears n. 欠账 assemble v.收集，集合 assembly line n. 装配线，流水作业线 assess v. 评定，估价 asset n. 资产current asset n.流动资产 fixed asset n.固定资产 frozen asset n. 冻结资产 intangible assets n.无形资产 liquid assets n.速动资产 tangible assets n.有形资产 assist v. 援助，协助，出席 audit n. 查账，审计 automate v. 使某事物自动操作 average n.平均，平均水准 awareness n. 意识；警觉 backing n.财务支持，赞助 backhander n. 贿赂 backlog n. 积压（工作或订货） bad debt 死账（无法收回的欠款） balance n. 收支差额，余额 balance of payments n. 贸易支付差额 balance sheet n. 资产负债表 bankrupt adj.破产的 bankruptcy n.破产 bank statement n. 银行结算清单（给帐户的），银行对账单 bar chart n. 条形图，柱状图 bargain v. 谈判，讲价 base n. 基地，根据地 batch n. 一批，一组，一群 batch production批量生产 bear market n.熊市beat v. 超过，胜过behave v. 表现，运转 behavior n. 举止，行为，运转情况
TEST2 PART 1 这篇文章讲的是倾听（listening）的重要性。一个好的管理者必然是一个好的倾听者，所以要讲究倾听的艺术。 第一题，有时坚持进一步的解释是很有必要的。答案是B段的这么一句：It may mean quizzing the speaker for additional information or for clarification - it is always better to ask than to continue regardless and get things wrong它可能意味着为了进一步的信息和说明去询问说话的人——问总比不顾情况的继续并且把事情办错的好。这里的additional information对应于further explanation. 第二题，不能在别人还在说的时候就开始关注自己的回应。答案是C段的第一句：The most common bad habit we have is to start thinking of what we are going to say about the subject long before the other speaker has finished。我们最常见的坏习惯就是在讲话者远还没结束的时候就开始思考我们将对这个话题说些什么。这里的before the other speaker has finished就是others are still speaking，focus on your response 就是start thinking of what we are going to say about the subject。 第三题，人们不愿意承认自己没有听好。答案是A段的第一句：Too often we accuse others of not listening, pretending that we ourselves are faultless, yet in our hearts we know that many of the mistakes we make come about because we haven't listened carefully enough。我们经常指责别人没有好好听，假装我们自己是无可指责的，其实在我们心里知道，很多我们所犯的错误都是由于听的不够仔细。这句的意思就是说我们心里知道什么原因，但是口头上喜欢指责别人。也就是第三题题干说的不愿意承认。 第四题，从说话者的视角去考虑问题是有好处的。答案是D段的这么一句：Equally importantly you should put yourself in the other person's place, both intellectually and emotionally。同样重要的是你必须把自己置于别人的位置上，既是智力上的也是情感上的。这里的put yourself in other person’s plac e就是seeing things from the speaker’s perspective。
剑桥商务英语（BEC）中级口语考试试题 口语考试分为三部分： 第一阶段：考官和考生交流，时间大约3分钟Example 1.Q：What’s your name? A：My name is (Kate) (注：括号内的为参考答案) 2 .Q：Where are you from? A：I come from (JiangSu Province) 3. Q：Are you a student or worker? A：I am a (student/worker) 要点:：以上问题，只要你简单阐述就行了，不要长篇大论，而且老师问什么，你回答什么，千万不要拖泥带水。 Exercise:(每人问两个问题和答两个问题) 1、What is your major? 2、Which course do you like best? 3、Why do you study English? 4、Ｄo you like doing business? Why? 第二阶段：时间大概6分钟，每个考生分别发给一张带有三个不同题目的卡片，每个考生的题目都是不同的。考生需要从三个题目中选择一个题目，准备一分种，然后根据题目的要求他和提示作一分种的简短发言。 Ｅxercise :(以下问题三选一，每人陈述一分钟，并把你要讲的内容写在作业本上。) 1、Selecting a business magazine，which is more important? Cost Content ２、Choosing software, which is more important? Potential benefit
Module 6 第六单元 6.1 Recruitment Vocabulary recruitment 招聘 migraine (headache) 周期性偏头痛 body-piercing studio 人体穿环工作室（一种从事人体美容的地方）take a sick day 请一天病假 sales position 销售职务 sales figures 销售数据 apply for 申请 go in for an interview 参加面试 arrange an interview 安排面试 automated messages 自动应答信息 lottery 彩票win～中彩票，中奖 pay off the rest of his mortgage 付清贷款余额 mortgage 抵押，按揭 disciplinary procedures 惩戒程序，纪律程序 take someone on 录用某人 walk out 离职，罢工 dismiss解雇 sack 解雇，炒鱿鱼 fire 解雇 lay off 使下岗（临时）解雇 resign 辞职 take voluntary redundancy 自愿裁员，自愿接受裁退 make redundant 裁员 give notice 预先通知（解雇、辞职等） applicant 申请人 flexible 灵活的，善于变通的 stationery 文具 personal correspondence 私人信件 pension 养老金 retirement 退休 6.2Emailing Vocabulary inbox 收件箱 check the inbox 检查收件箱
最新初级剑桥商务英语阅读理解试 题 为了让大家更好的准备商务英语BEC考试，给大家整理了初级商务英语阅读理解试题,下面就和大家分享，来欣赏一下吧。 初级商务英语阅读理解试题 You can negotiate virtually anything. Projects,resources, expectations and deadlines are all outcomes ofnegotiation. Some people negotiate deals for a living. Dr HerbCohen is one of these professional talkers, called in bycompanies to negotiate on their??behalf . He approaches the artof negotiation as a game because, as he is usually negotiatingfor somebody else, he says this helps him drain the emotionalcontent from his conversation. He is working in a competitive field and needs to avoid being tooadversarial. Whether he succeeds or not, it is important to him to make a good impression so thatpeople will recommend him. The starting point for any deal, he believes, is to identify exactly what you want from eachother. More often than not, one
BEC 剑桥商务英语中级考试真题 为了让大家更好的学习商务英语BEC 考试，小编给大家整理了BEC 商务英语中级考 试真题 ,下面小编就和大家分享，来欣赏一下吧。 真题一 When to Recruit? 0 In a small business, deciding when to take on new staff is a delicate calculation. On 00 the one hand, if you are increase your workforce, you might find it difficult to cover 34 for the increased costs straight away. On the other hand, extra staff could 35 enable you to spend more time on activities such as marketing, which in the 36 end should meanthe increased profits. A useful way of deciding when to increase 37 your workforce is to ask yourself if you can make enough of extra sales to meet 38 the cost of taking on with an extra employee. But even if you are not able to 39 increase your sales immediately you may still be able to employ someone. 40 In this such case, however, you must keep your business going until you have built 41 your sales up to the new level you need. If in the end you are clever enough to 42 get your timing so right, you will not want to throw away your advantage by 43 employing the wrong type person. The whole process of advertising and 44 interviewing can take around many months, so finding you made a mistake and 45 need to recruit again it can have a very serious impact on the future of your business. 《When to recruit? 》，何时招人 ?文章是讲的小公司招人的一些注意事项，应该如何 判断招人的时机。 34 题， cover 是及物动词，后面直接接宾语，不需要用for 。cover 在此处的含义是“ to be enough money to pay for something 。” 35 题，正确的。 36 题，这句的意思是说招人可以反过来增加收益。mean (the) increased profits ，意 味着增加的收益。并不是特别指代，不需要使用定冠词the 。 37 题， make 是及物动词，直接后面接名词， make enough extra sales ，不需要 of 。