《管理信息系统》课程教学大纲
课程英文名称：Management Information System
课程号：5100091
制定（修订）单位：信息工程学院
制定（修订）人或执笔人：薛剑虹
审核人：赵锋
制定（修订）时间：2005年7月
课程概述
课程的性质
管理信息技术课属于专业选修课。
课程教学目标：
Information Technology for Management is a bilingual teaching class and English edition textbook is used. The main objects of this class are first to enhance students’abilities to apply their English related to their major. Second it presents a more strategic view of the management issues in working with information systems in organizations.
课程适用的专业与年级
本课程适用于信息管理专业的三年级学生及其他各专业爱好计算机英语的学生
课程的总学时和总学分
总学时48，总学分3
本课程与其他课程的联系与分工
大学英语、计算机基础等相关专业课为基础。
课程使用的教材及教学参考资料
教材：《Management Information System 》电子版，
或《Management Information System for the Information Age》参考资料：
https://www.doczj.com/doc/f47332715.html,petitive advantage through information technology
2. Computing English
3. Principles of Information Systems
学时分配表
Module 1 Strategic importance of IS
一．Introduction to the objectives of this subject. Assessment standard, contents of the subject are included
二．IT as an integral part of strategic planning
三．IT for competitive advantages
四． IS to achieve business transformation
五．IS and globalization
六．Managing IT human resources
七．IT rapid pace of change
八．Role of the CIO, CTO, and CKO
九．Case study and discussion
…
简单应用：1. Listening to some audio materials and taking part in related case discussion
考核要求: Identify and understand Porter’s five forces and strategi es to compete. Understand some basic concepts about organizations changes and competitive advantages brought by IT, the role of related people etc.
Module 2: Information systems planning issues
一．Focus on how to develop an information system plan. Topics include the elements of an IS planning, technology planning, data planning, IS
economics, human resource planning, and developing a strategic plan.
…Case study and discussion
第二章考核要求
识记：基本概念：Data, data integrity, data security, IS economics, M oore’s law, Metcalfe’s law
简单应用：⒈listening and understanding the related audio material
综合应用：⒈case question discussion involved
Module 3: Systems development life cycle and systems analysis
一．Systems development. This topic identifies the six core functions in the systems development process. You learn about the key factors associated
with successful systems development projects and the main causes associated
with failed systems development projects.
二．Systems development methods and techniques. This topic defines systems development methodologies. You read about the advantages and
disadvantages of using methodologies, and the comparisons and contrasts
between different methodologies, such as the waterfall method, prototyping,
end-user development, and rapid application development.
三．Make or buy decisions. This topic raises the issues behind making or buying an information system. You read about the options of purchasing
off-the-shelf software and subscription licenses to access a system, and the
criteria on which to base the make or buy decision.
四．Acquisition of software and hardware. This topic describes the process for selecting hardware and software. You read about how to research technical
criteria and options, solicit proposals from vendors (RFQs and RFPs),
validate vendor claims and performance, evaluate and rank vendor proposals,
award contracts and debrief losing vendors, and establish integration
requirements.
五．Vendor selection and contractual issues. This topic identifies the challenges in vendor selection for IS and describes the contract negotiation process. You
consider approaches to minimizing problems in vendor relationships and
specific clauses in a hardware and software contract.
六．Project management. In this topic, you learn about project uncertainties and the different methods to keep a project on track. You read about factors that
promote successful projects and factors common to failed projects. You also
look at project management tools, such as PERT and Gantt charts. A
multimedia exercise demonstrating PERT charts is included. 七．Feasibility and cost-benefit analyses. This topic explains how feasibility analysis and cost-benefit analysis are integral to systems development. You
learn how to assess the economic, technical, organizational, and schedule
feasibilities to reduce project uncertainty.
八．Case study and discussion
识记：Understand six activities in the systems development process and system development methodologies
简单应用: Listening and understanding the related audio material
综合应用：Case discussion
Module 4 systems and process design
一．Analysis and design overview. This topic describes the systems analysis phase and the design phase. You study the logical and physical models in
systems analysis and design, and how these models help in analyzing
business requirements and communication among technical staff. 二．Systems analysis — requirements gathering. This topic identifies the types of information that you need to gather in order to build a new system. You read
about the different methods essential to the requirements gathering process. 三．Process modeling. In this topic, you learn about process modeling and how to draw process models using data flow diagrams.
四．Data modeling. This topic explains data modeling and how entity relationship diagrams can be used for data modeling.
五．Logic modeling. This topic explains using structured English as a tool to describe the data to information transformations and using decision tables as
a tool to describe decision logic.
六．Systems design. This topic guides you through the systems design phase. You read about design strategy decisions and the core system design activities. 七．Ethical issues in systems development. This topic highlights the importance of exercising ethical judgment in business operations. The Right Stuff, a
video illustration of ethical issues in a corporate setting, allows you to
exercise your ethical judgment.
八．Case study and discussion
考核要求
简单应用：⒈can use data modeling into some related cases
综合应用：⒈case discussion
Module 5: Systems implementation, testing, and support
一．Systems installation and conversion. This topic describes the three major operations in systems implementation — programming and coding,
conversion, and installation. You study the four approaches to system
conversion (parallel, pilot, phased, and direct cutover). Judgment Call —
Conversion Strategies, a multimedia learning object, is included to test your
understanding of conversion strategies.
二．Testing in systems implementation. This topic describes program testing and acceptance testing. You read about the limitations of testing, including
Pressman's example of testing and the challenges you should expect in
testing.
三．Quality assurance in system development. This topic outlines the characteristics of quality assurance testing. You look at the distinction
between quality assurance and quality control, and learn how you can support
quality assurance as a manager.
四．Systems maintenance. In this topic, you read about the activities in the systems maintenance process and the high cost of system support within
organizations.
五．Systems enhancement and reengineering. This topic identifies the types of system enhancements. You learn how you can play a role in system
enhancement and its implementation.
六．Legacy system issues. This topic describes the problems of legacy systems, the challenge of replacing legacy systems, and the challenge for managers in
keeping systems current.
七．Measuring system benefits. This topic covers some of the benefits derived from new information systems and the importance of finding ways to
measure those benefits.
八．Case study and discussion
考核要求
识记：基本概念：Concept of conversion
简单应用: Listening and understanding the related audio material
综合应用：Case discussion
Module 6: Internet, extranet, and intranet
一．Internet as a business tool. This topic defines Internet technologies and identifies the advantages and disadvantages of the Internet as a business tool.
二．Use of the Internet to streamline operations. This topic describes how an organization can use the Internet to streamline its operations to improve the
productivity and effectiveness of its people and procedures.
三．Technologies to support groups and group work. This topic defines groupware technology. You read about local and distance synchronous and
asynchronous groupware. You also look at how to use groupware technology
to support knowledge management.
四．Intranet and extranet. This topic defines intranet and extranet technologies and describes their advantages and disadvantages.
五．Strategic uses of Internet technologies. This topic outlines how the Internet can be used from a strategic stance. You learn some lessons and strategies
for succeeding in e-business.
六．Case study and discussion
考核要求
简单应用: Listening and understanding the related audio material
综合应用：Case discussion
Module 7: Electronic commerce and EDI
一．E-business, e-commerce, and e-service. This topic defines e-business, e-commerce, electronic data interchange (EDI), electronic funds transfer
(EFT), and e-service. You read about the different business models for
e-business and the drivers of e-business. A multimedia terminology map
explains the landscape of e-business.
二．E-business opportunities and challenges. This topic outlines the lessons learned from the dot-com explosion in the late 1990s. You learn about the
challenges and opportunities brought by the Internet that affect existing and
new businesses.
三．Planning e-commerce operations. In this topic, you consider the strategic and tactical decisions that must be made when an organization prepares to do
business online.
四．Funding issues. This topic covers the securing of funds for e-commerce ventures, explaining the different pricing and payment models for goods and
services in e-commerce.
五．Security, privacy, taxation, and jurisdictional issues. This topic introduces security and privacy concepts in e-business operations and the methods to
ensure security in transaction processing. You read about taxation and
jurisdictional issues that are present in e-commerce. Fraud files, a
QuickTime media presentation by Industry Canada, is included. (It will take
approximately two minutes [on broadband] to load.)
六．Case study and discussion
考核要求
简单应用: Listening and understanding the related audio material
综合应用：Case discussion
Module 8: Managing telecommunications and networks
一．Overview of telecommunications. This topic describes a basic
communications model. You read about analog and digital signals
transmitted across a network, channels that support telecommunications,
protocols that govern a communications network and the hardware and
software devices that are needed to implement a telecommunications
network.
二．Strategic uses of telecommunications. This topic briefly describes the strategic benefits of communications and the interoperability of networking
technologies.
三．Network basics. This topic explains the different types of networks and the benefits and limitations of networking. You also read about enterprise
networking, focusing on client-server computing.
四．Trends in network management. This topic provides a summary of the trends in network management. You briefly survey historical trends, then look at
user demands and the centralization of application processes.
五．Network security issues. In this topic, you learn about the network security measures that organizations must take. You also read about network
authentication and access, types of channels in network design, and
encryption schemes.
六．Planning and managing wireless networks. This topic identifies the management considerations when planning for wireless networking. You
study the benefits and limitations of wireless networking, the different
wireless options, and planning for the implementation.
七．Case study and discussion
考核要求
识记：Basic communications model, types of networks, network topology
综合应用：Case discussion
Module 9: IT operational and security issues
一．Outsourcing and outsourcing models. This topic defines outsourcing and the different outsourcing models, such as ASP. You study the benefits and
limitations of outsourcing information systems and the factors to consider
when negotiating outsourcing contracts. Living it, a video interview with a
CGA practitioner who has IS expertise, is included.
二．IS security: Threats and vulnerability. This topic describes the physical and electronic threats, and intentional and unintentional threats, to the security of
information systems. You also read about a manager's role in systems
security.
三．Dealing with security threats. This topic provides the measures that you can take to minimalize security risks. You will also read about disaster recovery
and security monitoring.
四．Role of auditing in IS Security. This topic briefly describes security audits of organizational systems and the security plan, which identifies problems that
need to be addressed and recommendations for what needs to be done.
五．Ethical issues. This topic highlights the challenges in ethics presented by information technology and information systems. You read about the
importance of establishing an organizational code of ethics so stakeholders
can understand their rights and responsibilities. The Right Stuff, a video
illustration of ethical issues in a corporate setting, allows you to exercise
your ethical judgment.
六．Case study and discussion
考核要求
识记：基本概念：Outsourcing model, security issues
简单应用：Summery of security issues
综合应用：Case discussion
Module 10: Human side of IS management
一．Managing internal and external resources. This topic describes the critical skills that managers must have to successfully manage external and internal
resources.
二．Change management. This topic describes the challenges of implementing new information systems and its impact in an organization. You learn about
the importance of change management and the Lewin-Schein and
Leonard-Barton models of organizational change.
三．End-user computing and training issues. This topic examines issues of systems control as it pertains to end-user development, user competence,
training and learning, and end-user support.
四．Managing expectations. This topic explains the different types of expectation that people have in an information system, the concept of the expectation gap,
and the factors that can lead to reducing the size of the expectations gap. A
multimedia activity is included to increase your awareness of the expectation
gap and ideas for bridging the gap.
五．Social responsibility. This topic looks at social responsibility in information systems. You consider how you, as a manager, will think through social and
organizational challenges while making IS decisions.
六．Case study and discussion
考核要求:
综合应用：Case discussion