名词解释
写作目得(writing purpose)
受众/读者(audience)
构思过程(thought process)
演绎式组织模式(deductive organizational patterns)
归纳式组织模式(inductive organizational patterns)
直接组织模式(direct organizational patterns)
间接组织模式(indirect organizational patterns)
写作修改得3个步骤(three distinct stages of revision: adding on; moving around; cutting out)
管理沟通(managerial munication)
组织沟通(organizational munication)
人际关系与团队建设(human relationships and team building)
销售沟通(sales munication)
商务文件(business documentation)
国际交流(跨文化交际)(international munication/ intercultural munication)
表达式写作(expressive writing)
沟通式写作(municative writing)
简洁风格(clarity)
简易风格(the plain style)
简明风格(concision)
附件说明信函(cover letters of résumé)
3类求职信函(three general types of cover letters for job applications: the application letter; the prospecting letter; networking letter )
后续询问信函(followup letter)
致谢信函(thankyou letter)
谢绝工作回复(job rejection letter)
接受工作回复(job acceptance letter)
辞职信函(resignation letter)
告别信函(farewell letter)
常见履历表格式(mon résuméformats):按年月顺序(chronological résuméformat) 按任职顺序(functional résuméformat) 复合式(bination résuméformat)
简短文件(short document)
信息咨询函(message to obtain information)
谈判便函(messages that negotiate)
说服沟通便函(persuasive messages)
商务便函得特征(8C):清晰性(clarity)正确性(correctness)具体性(concreteness)完整性(pleteness)周到性(consideration)礼貌性(courtesy)简洁性(conciseness)一致性(coherence)
商务备忘录版式(format of a business memo)
商务备忘录功能(function of a business memo)
信函结构(structure of a letter)
信件与信封格式(styles of letter and envelop)
会议纪要(minutes)
逐字记录(verbatim minutes)
决议记录(minutes of resolution)
陈述记录(minutes of narration)
记录内容版式(minutes’content format)
会议议程(meeting agenda)
会议筹划(meeting preparations)
会议程序(3个环节)(meeting process: planning & preparing, conducting, and followingup)
会议后续工作(followup activities)
后续文案职责(accountability of followups)
书面发言写作策略(writing strategies for business presentation)
书面发言得材料组织(wring organization for business presentation)
书面发言用语(language used in a presentation)
书面发言避讳用语(language avoided in a presentation)
人际沟通得功能(functions of interpersonal munication)
人际沟通得目得(purpose of interpersonal munication)
人际沟通得4个阶段(four general stages in interpersonal munication)
团队得特征(group characteristics)
团队得角色(group roles)
团队影响力(group influence)
沟通结构(munication structures)
企业前景(vision)
企业使命(mission)
企业价值观(corporate values)
企业目标(goal)
战略计划(strategies)
政策与流程(policies and procedures)
业务流程得构成要素(15个)(content of procedures) 业务流程得版式及内容(format of a procedure)
商务文件得层次结构(3个)(tiers of documentation) ISO 9000质量体系(ISO 9000 Quality System )
议程报告(agenda)
行程安排(itinerary)
费用支出报告(expense reports)
项目进程报告(progress report)
人事评估报告(personnel evaluation)
第一手资料来源(primary sources)
第二手资料来源(secondary sources)
商务蓝皮书(blueprint)
商务计划书(business plan)
战略性计划书(strategic plan)
战术性计划书(tactical plan)
操作性计划书(operational plan)
操作性管理(operational control)
战术性管理(tactical control)
战略性管理(strategic control)
商务背景(business background)
市场计划(marketing plan)
财务预测(financial projections)
行动计划(action plans)
商务提案(business proposal)
内部提案(internal proposal)
外部提案(external proposal)
招标提案(solicited proposal)
非招标提案(unsolicited proposal)
提案写作得简单模式(simple form for proposal writing)
提案写作得复杂模式(detailed form for proposal writing)
外部提案得结构要素(6个)(elements of the external proposal: introduction; problem identified and defined; objective & goal set; solutions proposed; implementation & measuring; costs and timeframe estimated)
内部提案模式得内容版式(content format of internal proposal)
征集提案(Request for Proposal, RFP)
征集启示得基本要素(basic ponents of a RFP)
提案评估(proposal evaluation)
引证信息(documenting information)
解析数据(interpreting data)
常规商务报告(routine reports)
任务报告(task reports)
条目清单功能(itemized lists)
图表辅助功能(graphic aids)
标题得功能(headings)
协议得本质(essence of a deal)
合同得修订(contractual modifications)
违约与补偿(breach of contract and remedy) 律师费用条款(attorneys fees clause)
合同免责(escape from contract)
第三方签字(third party signature)
合同追加条款(contract rider)
合同授权(authorization)
商务谈判(contract negotiation)
合同起草(contract drafting)
合同实施(execution)
合同终止(closeout)
合同(contract)
合同有效性(validity of contracts)
要约(offer) 接受(acceptance)
法定权力(capacity)
Sales contracts 买卖合同
Contracts for supply of power ,water,gas or heat 供应电、水、气、热力合同Contracts for loan of money 借款合同
Leasing contracts 租赁合同
Financial leasing contracts 承揽合同
Contracts for construction projects建设工程合同
Carriage contracts运输合同
T echnology contracts 技术合同
Safekeeping contracts 保管合同
W arehousing contracts 仓库合同
Agency appointment contracts 委托合同
Tradingtrust contracts行纪合同
Brokerage contracts居间合同
大题
1,8C
1.Clarity:keep it short;keep it simple;avoid ambiguity;write in the active voice;avoid or explain technical words;avoid using jargon;get to the point;Write in plain English 2、Correctness:link your ideas;be careful about placement of subordinate clauses;be sure that a pronoun,a participial phrase, or an appositive refers clearly to the proper subject;Make the subject and verb agree with Each Other, Not with a W ord That es between Them;T o join two independent clauses, Use a ma followed by a conjunction, a semicolon alone, or a semicolon followed by a sentence modifier、;Make a right choice of word;W atch out repetitive wording;Put parallel ideas in parallel
constructions;3、Concreteness:use concrete words instead of abstract ones;omit qualifiers and vague expressions;use action verbs and concrete nouns;void overusing noun forms of verbs;don't change verbs into nouns;avoid unnecessary double negative;avoid noun strings;take a stand;keep acronyms under control;4、pleteness:make it plete by constructing a longer paragraph; use the whodoeswhat order and avoid padding;provide a clear message;avoid inplete question;avoid fragment in writing;take an overall view;5、Consideration:write from the "you" perspective;emphasize the positive;handle the customer's plaint specifically;interact with the addressee in a conversational tone;avoid using inflated language;avoid using quasilegalisms;use personal reference;use conrractions;6、Courtesy:show respect;show appreciation;avoid the problem of gender;write professionally ;7、Conciseness:eliminate"the filler";omit repetitive wording;replace circumlocutions with direct expressions;use short words;avoid using old fashioned expessions;8、Coherence
2,Message that Negotiate:1、counterproposals:counterproposals have two objectives: first, you want to show the reader that his or her original proposal is not fully acceptable, and ,second , you want to persuade the reader to accept your counterproposals、2、nonnegotiable changes3、plex messages
3、T ypes of meetings: 1、Sharing information and monitoring 2、decision making and problem solving3、creative/ideagenerating
4、legislative/administrative
5、advisory
6、social and ceremonial
4、Minutes’content format: 1、main heading 2、time and venue 3、attendance 4、
chairperson 5、agenda 6、subtitles 7、record keeper/minutes taker
5、Functions of interpersonal munication:1) Gaining and giving information2) Building a context of understanding 3) Establishing identity 4) Interpersonal needs
6、The dyadic life cycle:the initial stage;the formative stage;the mature stage;the severance stage
7、Presentation types:purpose, audience and methods
8、Writing strategies for business presentation: 1、Choosing a right topic with a clear purpose 2、Adapting your messages to the listeners 3、Using explicit transitions 4、Using concrete words and visuals 5、Presenting novel ideas 6、Making analogies 7、Quotations 8、Storytelling 9、Plotting conflict 10、Cutting in humor 11、Keep the material in good taste 12、Allowing for redundancy
9、书面发言注意事项:1、begin with a topic sentence2、limit the number of major points you want to make to 34 、3、recap your ideas or main point Presentation preparing:1、write a script, practice it, and keeo it around for quickreference during your talk;2、set up an outline of your talk , practice with it , and bring it for reference;3、set up cue cards, practice with them ,and use them during your presentation 4、write a full script and read from it、
10、商务沟通基础:Business munication drawstring draws on information derived form a wide variety of other disciplines, including (but not limited to ) linguistics, semantics , rhetoric , psychology, sociology, graphic design ,management, marketing ,economics ,and information technology、
11、Purpose of the writer:1,Expressive writing: it is personal and informal,
employed to encourage prehension and reflection on the part of writer、2,municative writing: it presupposes that the writer already considerable knowledge and understanding of the topic, and is writing to inform or to persuade a reader、12、附件说明信函得5大基本目标:Five primary goals of good resumes;Good resumes and resume cover letters must be able to;Cut the clutter;Catch the eye;Sell your skills, Strengths and success ;Direct the reader your way;Get you to the next step;
14、content format of a resume cover:content format of a resume cover: the resume cover should follow the basic content format of a typical business letter and should include three general issues:first paragraph——why you are writing;middle paragraph——what you have to offer ;concluding paragraph——how you will follow;
15、T op 10 resume tips:A page or two to land you a job or an least an interview; Fundamentals do exist;Customization is critical ;Reveal enough to excite;A resume is 99% of the time read by a stranger;Once your basic content is ready;Reevaluate choice of words, sentence structure and language;Spell check,;When you are presenting hard copies of your resume, make sure you use quality stationery ;Keep copies of he carious customized versions of your resume、;
16、Essential contents of resumes:Good resume having been to bine fact with fantasy、By fact, it means that details provided in resume have been as accurate as possible、By fantasy, it means that the resume is really a representation of you, where you cannot be present、And it must incorporate 7 points: full mane, objective, contact
information, qualification, work experience, achievements and date、
17、便函总体结构得4要素:Planning;Organization;Writing and revising;Feedback and continual improvement;
speed writing and shorthand writing training:T o take school/lecture notes as your writing petence;T o use shorthand to enhance your writing speed、;T o develop your own shorthand for spoken information recording、;Use the puter program to facilitate your notetaking job ;
18、沟通过程中得倾听与讲述:Listing;Face the speaker and maintain eye contact;Focus on content, not delivery;Stay active;Be flexible ;A void emotional involvement;Empathy and rapport;Advise properly;Be ready for international munication;
19、munication climate:1、In an open munication climate,people perceive munication more accurately and are more willing to municate honestly、Advantage :observational、Problemsolving、Y ouoriented 、Equal、Flexible、Clear objectives、Supportive 2、Closed munication climates, on the other hand, discourage munication、They give people the feeling that they are being judged and criticized Disadvantage: judgmental 、Manipulative 3、Longterm organizational success requires that all employees believe that they can express their observations and criticisms to others in the organization,regardless of rank、
20、interpersonal conflict:Defensive attitudes;Supportive attitudes ;Problems in conflict management;Conflict management by management;speak your mind and
heart;listen well;express strong feelings appropriately;remain rational for as long as you can;review what has been said;learn to give and take;A void all harmful statements;
21、improving small group munication:1、Advantage and disadvantages of groups Group decisions result in greater acceptance of the solution than would be obtained without group participation、2、Importance of ideas No group leader can afford to be an "idea killer"、
3、Purpose, planning and organization specifically, the leader is responsible for the following
Notify every one of the time, place, and purpose of each meeting;Stick to the problem;Encourage contributions;Reinforce points of agreement;Adjourn on time;Ensure adequate followup by;a ) Providing for a written recordb ) Encourage appropriate further action 4、The meeting Which are designed to ensure the following:Equal rights for all;Rule of the majority;Rights of the minority;Discussion of one item at a time;
22、strategic planning process:getting ready;articulating mission and vision; assessing the situation;developing strategies,objectives and goals;pleting the written plan;
23、战略计划得基本要求writing a strategic plan 、A good strategic plan should:serve as framework for decisionmarking for managers at all levels;Form a basis for more detailed operational plans and procedures;Explain the business to others in order to inform ,instruct ,motivate, and involve;Assist benchmarking and
performance monitoring;Inspire and stimulate change and innovation;
A sound strategic plan should include the elements of vision ,mission, values, objective ,strategies, goals ,and programs、
24、documented procedures needed:T o cause people to act in a uniform way and so make processes predictable;T o provide freedom for management and staff to maximize their contribution to the business;T o provide legitimacy and authority for the deeds needed ;T o make responsibility clear and to create the conditions of selfcontrol;T o provide coordination for interdepartmental action、;T o improve munication and to provide consistency and predictability in carrying our repetitive tasks、;T o encourage the people involved into thinking a problem through;T o minimize variance and eliminate bottlenecks;T o provide auditable criteria for execution against authorized practice;
25、标准操作程序与工作指南得异同SOPs WIs
SOPs:1、Purpose: For managerial control 2、Scope/Interface: For managers and supervisors, crossfunctional, departmental interface 3、Definitions: More conceptual/ human relation, less technical 4、Responsibility: More managerial 5、Procedural steps: More flexible 6、Input: Stationery, puter, desk, etc、Need not to be listed 7、Output: Ideas, plan, analysis, process, etc 8、Directions: More general, abstract 9、V isual aids: less 10、Reference material: More managerial&human 11、Level of safety : Lower, need not to be listed
WIs:1、Purpose: For operating control or specific job 2、Scope/Interface: For operators or rank &file, technical interface 3、Definitions: More technical, less
conceptual 4、Responsibility: ore technical 5、Procedural steps: More fixed 6、Input: Material & equipment、Must be listed 7、Output: Physical products and service 8、Directions: More specific, concrete 9、V isual aids: more 10、Reference material : More industryand pany specific 11、Level of safety :Higher,must be clearly spelled out
26、商务计划得意义:Business planning:Business planning is a managerial process that helps the organization venture into a new business、It involves managersˊtime, effort and talent to develop various subplans at all levels in a pany、
27、business planning process:Define the Mission;Conduct a Situation or SWOT Analysis;Set goals and Objectives;Develop Related Strategies;Monitor the Plan; 28、计划书得写作技能与方法/计划书在商务管理中得地位及功能/商务计划书得基本要素elements of a business plan:Cover Page:identifies you and your business, and dates the plan;T able of Contents:makes it easy for readers to find particular item description;Executive Summary:provides a highlevel overview of the entire plan that emphasizes the ;facters that you believe will lead to success;Business Backgrand:information of the pany;Maketing Plan: SWOT analysis;Financial Projection:how much does this plan will cost;Action Plan:shows how operational the plan is;Appendix: supplementary material that is collected and appended at the back of this plan;
29、商务提案得成功要素(7个)winning elements of a business proposal:①、Problem:you must demonstrate that you clearly understang thei business problems,issues,needs,opportunities,or values②、Solutions:after you have written a
lead paragragh on the pany’s needs aand problems,follow up with a solid presentations of how your business can provide solutions ③、Benefits:all winning business proposals clearly outline for the pany the benefits to be gained from doing business with you ④、Credibility:this is often the overlooked portion of a business proposal but all winning proposals glow with credibility⑤、Samples:a business proposals with samples and evidence of your ability to deliver is vital to gaining the winning bid、A small sample of your wok can show your ability to do the job ,and can help your potential customer answer some questions ⑥、T argeted: a winning business proposals is all about munications、speak and write in a language used by your intended audience ⑦、Personlazation:you have to give your potential custumer an proposh which includetheir names and their pany’sname
30、商务报告式提案得构成要素feasibility of the proposed project: 1Introduction 、2Background information、、3Benetits of the proposal project、4Method,procedure,theory、5Schedule、6Qualifications、7Costs,resources require、8Conclusion,special project
31、内部提案得写作要求(10点)internal proposals:Problem; Purpose、; Adudience; Message; Research; Objectivity; Style; Order; Implementation; As a side note;
32、正式商务报告得结构形式:Prefatory Parts;Cover;Title Fly;Tiltle Page;Letter of Authorization;Letter of Acceptance;Letter of Transmittal;Contents;Abstract;Body of the Report;Introduction;T ext;Summary;Conclusions;Remendations;Supplemental Parts;Appendix;Bibliography;
33、收集数据、信息得途径gathering information :Scondary Sources;Primary Sources;Experimentation;Observation;SurveysA)RandomSampling
B)StratifiedRandomSampling C)Systematic Sampling ;QuestionnairesA)Eitheror B)Checklist C)Multiplechoice D)Ranking;Questionnaire;Guidelines;Personal Interviews and Focus Groups;T elephone Interviews ;
34、信息收集在写作环节中得重要地位:Y ou will need to research all the information sources available in preparing the report so that you can make decisions about which sources would be most appropriate、
35、撰写商务报告得6个步骤或环节:Title Page ;Letter of Authorization;Letter of Transmittal;T able of Contents ; T able of Illustrations ;Abstract ;Executive Summary;
36、商务报告得6条质量要求标准Report Quality:Accurate,Reliable and Objective;Guidelines for Writing a Quality Report;Identifyfor your reader and for yourself statements of fact,inferences and based on face,and value judgment;Use accurate,reliable and objective sources;Use analogies and parisons to explain and illustrate,but not to prove;Examine all cause—effect statements for pleteness and accuracy;Be specific ;Provide adequate documentation;
商务报告得总体结构形式general structure for reports:Pace ; Lead ;Blend Outes;Motivate;
37、合同免责得原因,情形:escape from contract:Mutual or unilateral mistake as to
a basic assumption upon which the contract was made;Misrepresentation of facts inducing one of the parties to enter the contact;Duress inducing one of the parties to enter the contact;Lack of capacity to contract (such as infancy ,influence of
drugs,alcohol or mental illness);Unconscionability;V ilolation of a public policy;Absence of a writing evidencing formation of the contract if the contract laws and government regulations require such a writing;Performance of the contracts bees impossible or extremely difficult or costly by virtue of events occurring after the contract is formed;The principle purpose of the contract is substantially frustrated by virtue of events occurring after the contract is formed;
38签约前活动contracting activities before signing:Delegation,contract plan,negotiation,contractdrafting,and review and approval
39、签约后活动contracting activities after signing:Execution,review and monitor,munication and correspondence,customer plaint handling,filing,closeout 40、合同清单contract checklist:①Names and addresses of all parties involved,and place of entering into this agreement,②A short description and mission statement of all concerned parties③a statement summarizing the desired role of the contracted party④a classification of the business relationship⑤a detailed description of what each party promises to provide⑥a timetable of when the work is to be performed or the products to be delivered or sold;⑦location of when the work is to be performed⑧the duration of the contract⑨payment method and schedule⑩opportunities for increases in financial remuneration 11 insurance coverage provided and required 12,guarantees 13,fianancial obligations of the contracted party 14 conditions for termination of the agreement 15 guidelines for transfer of the contract16who retains custody of the client 17 arbitration 18who is responsible for legal fees if a breach of contract occurs19the location and contact to send munications regardingthe contract
20 signature lines and date the contract is signed
41、Agenda :sometimes called an order of business, is a list of topic arranged in the order they are to be discussed at a meeting、
42、Minutes:are the official record of a meeting、The format may vary from organization to organization to organization, but the content and order are standard、43、An itinerary: is a bination of travel and appointment schedules、
《商务英语写作》教学大纲 一、课程性质、任务和基本要求 1．课程性质 《商务英语写作》是商务英语专业的专业核心课程，也是文秘、国贸等涉外专业的重要选修课程，旨在培养学生英语五项技能中的英语写作能力。此课程涵盖了商务英语基本写作类型、写作规、写作格式和写作方法，课程容与现实商务生活紧密结合，既提供各种实例，又设计了一体化的实训，训练学生用英语有条理地组织商务信息，起草规得体、条理清晰的商务文书，合理利用商务交流中的礼节和技巧，建立有效的商务沟通。 2．课程任务 开设本课程旨在使学生对商务情景中最常见和最常用的各种应用文的用途及格式有一个总的了解，使其不仅能熟悉商务文体的各种惯用英文表达法，而且能广泛增加有关商务知识，并在模拟及实景中运用这些知识进行商务交际。 3．基本要求： 充分利用教材中的商务材料以及老师所给的案例，并结合所学商务知识，与现实商务活动进行多种形式的联系，提高学生对各种商务写作材料的准确理解和把握。经过反复学习、模仿和套用，掌握商务应用文的书写规律和方法，逐渐学会撰写各类商务应用文，力求语言正确，表达得体，在实际操作中活学活用。 二、学时分配建议 本课程教学总时数为66课时，具体学时分配可参见下表。 学时分配建议表
三、教学目标： 1．课程能力目标： （1）能够根据招聘广告并结合个人实际情况，熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书 （2）能够运用商务交际中的礼节和技巧，撰写英语邀请函、感信、祝贺信等常见社交类文书 （3）能够规地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书（4）能够比较规地撰写英语名片、简章、商品使用说明书、推销函等主要商务宣传文书 （5）能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。 2．课程知识目标 （1）掌握英文求职信、应聘信和个人简历的基本格式和主要容； （2）了解英文书信的基本格式和不同书信类型的写作特点；
商务英语写作（2）（B卷） 考试有关事项说明 考试日期：年月日（星期） 答题时间：120分钟。 考试地点： 考试形式：闭卷 Ⅰ. Fill in the blanks. (15%, 1 point for each blank) (1) Technical writing is a form of , a type of , an interactive that involves writers and readers who response to one another. (2) Some reports might present the to solve a business problem; other reports might record that will be useful to assist in future decision making. Either way, is being “reported” that will be useful in making decisions. (3) Doing a business, it usually includes and replies, , orders and their fulfillment, terms of payment, and , etc. (4) A business report conveys information to assist in . It may be long or short, , public or private, or reported on special occasions. (5) Technical writing has many forms, including letters, , reports, , presentations, and . Ⅱ. Multiple choices (15%, 1.5 point for each one)
商务英语求职信范文汇总6篇 尊敬的领导： 您好！ 首先感谢您在百忙之中翻阅我的自荐材料，为一位满腔热情的大学生开启一扇希望大门，我叫王翔，是一名常州轻工职业技术学院商务英语专业的学生。而现在我正面临。 我出生于一个充满温馨的家庭，父母让我从小养成刻苦耐劳、谦虚谨慎、热情待人、朴实诚恳的生活态度，在两年的大学生涯中，我刻苦学习，并掌握一些商务英语方面的知识，能熟练地进行听、说、读、写，熟练运用网络查阅相关英语资料，并能及时予以翻译。 我是一个吃苦耐劳的人。而且我知道该怎样去用心学习，因为我懂得付出才会有回报。可能十分的努力换回来一分的回报，但我坚信只要有百分之一的希望就要去拼一把，苦点累点不算什么，我还很年轻，用信念去奋斗没有什么不可以。 我是一个善于思考的人。做每一件事之前都会考虑清楚如何来做才能在现有的条件下达到一个更好的效果。上有政策，下有对策有
时也不一定是贬义的。当领导做出一定的要求和指示，应该是在保质量的完成任务的同时，还会思考如何做才能更完善。如有偏差的地方，我会主动和领导沟通，说明我的看法并作出修改方案，把事情做好事我努力的方向。 我很喜欢从事与英语相关的工作，我深深知道这类工作对英语的要求很高，我非常喜欢英语，并且在每天都在不断地提高自己的水平。并且我深知工作的时候应具备认真的态度和耐心，还要肯学肯干，责任心很进取心是必须的，先前的经历教会了我这些，是我一生的财富。 自荐书不是广告词，不是通行证，但我知道一个青年可以通过不断的学习完善自己，可以在中证明自己。 尊敬的领导，我是一个做任何事都充满激情的人,如果我能喜获您的赏识，我一定会尽职尽责地用实际行动向您证明.我一定会不负所望的做好每一件事的.公司的未来，我愿奉献我毕生的心血和汗水。 再次致以我最诚挚的谢意！ 此致
欢迎各位员工及家属参与。 All staff and their family members are welcome. 董事会将于8月4号星期五下午3点在1131室召开会议。 The board of directors will be conducting a meeting at 3 p.m on Friday ,august 4 in room 1131 我们的门诊政策有所变动，希望大家注意。 There has been a change in our clinic sercice policy which we would like to bring to your attention. This Wednesday’s regular meeting announced the establishment of Research and Development Department. 这个周三的公司例会宣布成立公司研发部。 Call zhang wen at 2397884 for more detailed information. 有关详情请联系张文，电话2397884 We wish to take this opportunity to thank you for being coopertive. 借此机会感谢大家的配合。 We very much hope that you will be able to attend our wedding ceremony and look forward to meeting you on 22 november. 我们非常希望你能参加我们的结婚典礼，希望能在11月22号那天见到你。 Mr .and mrs michael garwood request the honor of your presence at an gardon party to celebrate their daughter’s graduation from college。michael garwood 夫妇很荣幸能邀请您参加庆祝他们女儿大学毕业的花园聚会。 You and your family members are cordially invited to attend the pwc annual ball. 盛情邀请您和家人参加pwc的周年舞会 希望您能接受邀请，并在7月23日之前回复. l hope you will accept the invitation and reply before 23rd july. 晚宴开始前在209室会有茶点，欢迎前往。 Tea and cakes will be served before the evening dinner in room 209.welcome to join us. Please remit payment withhin ten days so that you can maintain your credit rating 请于10天内汇款，以维持你的信用等级。 Althought abc company has reserved the clubhouse for saturay ,we can instead offer you our conference room,which seats 60. 虽然ABC公司已预订在星期六使用会所，但是我们仍能为您提够60人的会议室。 You will be glad to know that your request for reimbursement for travel expense is granted. 您要求报销差旅费的请求已被批准，相信您一定很高兴得知这一消息。 Customers will be provided with the best service owing to our long experience in the catering business. 凭借在饮食业的丰富经验，我们能为顾客提供最好的服务。 We have noticed in your letter that the damages to five chairs in shipment were found. 从您的来信得知，已发现5把椅子在装运过程中受到损坏。 我们希望本月底以前收到您应付的金额。 We hope to receive the amount due by the end of this month. 我们希望你们能对货物满意，并期待收到你们更多的订单。 We hope you are satisfied with our goods,and look forward to receiving your future orders. 对于任何不便之处我们再次表示感谢。 We apologize again for any inconvenience.
欢迎各位员工及家人参与。 . , . 董事会将于月日星期五下午点在室召开会议。 . 我们的门诊政策有所变动，希望大家注意。 ’. 这个星期三的公司例会宣布成立公司研发部。 . 有关详情请联系张文，电话是。 . 借此机会感谢大家的配合。 . 我们非常希望你能参加我们的结婚典礼，希望能在月日那天见到你。 . . ’. 夫妇很荣幸能邀请您参加庆祝他们女儿大学毕业的花园聚会。 . 我们盛情邀请您和家人参加的周年舞会。 . 希望您能接受邀请，并在月日之前回复。 . . 晚宴开始前在室会有茶点，欢迎前往。 . 请于天内汇款以维持您的信用等级。 , , . 虽然公司已预订在星期六使用会所，但是我们仍能为您提供人的会议室。 . 您要求报销差旅费的请求已被批准，相信您一定很高兴得知这一消息。 . 凭借在饮食业的丰富经验，我们能为顾客提供最好的服务。 . 从您的来信得知，已发现五把椅子在装运过程中受到损坏。 . 我们希望本月底以前收到您应付的金额。 , . 我们希望你们能对货物满意，并期待收到你们更多的订单。 . 对于任何不便之处我们再次表示歉意。 . 如能尽早回复，不胜感激。 . 我们期待与你们的合作愉快而成功。 ’. 请注意公司周年舞会的日期变动。
下面我将罗列有关结果。 . 以下政策立即生效。 . 请于星期五告知你假期里的联系电话。 . 与的合作将对公司未来发展有帮助。 ’. 这份备忘录将展示与上海总公司会议的结果。 , . 我代表公司所有职员衷心祝贺你被委任为诺丁汉办公署的总经理。 . 祝你前程锦绣。 , , . 这是一个了不起的成就，我相信你的家人朋友还有你自己一定会引以为豪。 . 我们知道你为此付出了很多努力，你得奖是实至名归的。 . 祝你和你的事业继续走向辉煌。 . 这是董事会年五月份会议有关决策的报告。 . 目前调查的主要结果可总结为以下几点。 ’, . 这个建议是在我前三年研究的基础上提出的，我相信会行得通。 . 还有些其他方法可以降价。 , , ’. 目前我正在进行该项目的调查工作，已取得了下列成绩。 . 调查表明这类产品的市场正处于成长期。 “”. 我们希望能紧扣贵公司在广交会上展出的“象牙牌”照相机。 . 请告知您能给我们什么样的优惠。 , , . 我们公司希望能进口摩托车，如果贵公司能给我们寄上你们公司最新的产品目录、价格单和出后条款，我们将不胜感激。 . 我们有意采用贵公司现有的部分产品用于家具生产。 . 在此先感谢您对我们提供的帮助。 .
商务英语写作期末考试模拟题
商务英语写作期末考试模拟题 I. Multiple Choices (单选题). (30%, 2 point each) 1. John is fatter than __________ of the other boys in class. He is the fattest. A. some B. that C. any D. many 2. We ordered the above computers ______ 18 January, and they still have not arrived. A. in B. on C. for D. by 3. –Will you stay for lunch? --Sorry, _________. My brother is
coming to see me. A. I mustn’t B. I needn’t C. I can’t D. I won’t 4. Hundreds of jobs _________ if the factory closes. A. lose B. will be lost C. are lost D. will lose 5. Since I won the big prize, my telephone hasn’t stopped ringing. People ___________ to ask how I am going to spend the money. A. phone B. will phone C. were phoning D. are phoning 6. __________ still for a moment, please? I want to take a photograph of
摘要 商务英语应用文在外贸业务和商务活动中使用越来越广泛而频繁，它在互通商业信息，联系商业事务及促进贸易关系等方面起着重要作用。了解和掌握商务英语应用文写作对国际商务、外贸业务从业人员来说是非常重要的。商务写作的语言具有专业术语丰富性、商务文体多样性、缩略词常用性等特征。因此，商务英语写作需要坚持生动具体、内容完整、清楚简洁、有礼有节等原则。文章重点探讨了商务信函的写作技巧，即选用四部式结构（引言、详情、应答、结束语）、遵循语言原则、注意信函语气等，期望有助于商务写作能力的提高。 关键词：商务写作；商务信函；原则；方法 第2/13页 目录 摘要 (1) 目录 (2) 引言 (3) 1 商务英语写作概述 (3) 1.1 商务英语写作的种类 (3) 1.2 商务英语写作的语言特点 (3) 2 商务英语写作原则 (5) 2.1 生动具体 (5) 2.2 内容完整 (5) 2.3 准确无误 (5) 2.4 清楚简洁 (6) 2.5 有礼有节 (6) 3 商务英语写作基本策略 (6)
4 商务英语信函写作技巧 (7) 4.1 选用四部式结构 (7) 4.2 遵循语言原则 (8) 4.3 注意信函语气 (9) 结束语 (9) 致谢................................................................... 10 参考文献................................................. 错误！未定义书签。 第3/13页 商务英语的写作技巧 引言 随着对外开放的不断扩大和外贸体制改革的不断深化，特别是中国加入WTO后，我国的对外贸易取得较快的发展，国际商务和对外贸易活动日益频繁。对国际商务活动从业人员来说，英语能力是最基本的，也是最重要的。而商务英语应用文在外贸业务和商务活动中使用也越来越广泛而频繁，它在互通商业信息，联系商业事务及促进贸易关系等方面起着重要作用。了解和掌握商务英语应用文写作对国际商务、外贸业务从业人员来说是非常重要的。 众所周知，要写好商务英语应用文，首先要具有一定的英文写作水平与经济贸易知识[1]。其次，应熟悉和掌握各种应用文的写作格式和特点，特别是掌握商务英语的语汇、句型套语和谋篇布局的写作技巧[2]。除此之外，更要了解商务写作和一般性写作的区别，以及商务写作的原则[3]。经过反复地学习、模仿和套用商务英语应用文范例，才能掌握商务英语应用文的书写规律、要求与方法技巧，逐步学会写各类商务英语应用文。 1 商务英语写作概述 1.1 商务英语写作的种类 广义的应用文(Applied writings in broad sense)泛指一切应用文字，文体大致有别于记叙文、抒情文和论说文，界限不太明显；狭义的应用文(Applied writing in narrow sense)，主要指政府、机关、群众团体或企业法人间用于交往的文字，如公文(official documents)、函电(1etters or correspondences)等。而随着社会经济的发展，英语应用文的应用范围越来越广泛，以商业为主体的和为商务活动服务的各类实用文体都应包括在英语应用文范畴之内，例如，请柬、
书山有路勤为径，学海无涯苦作舟 商务英语写作经典范文 Gentlemen： Due to the fact that we have not received your payment for the goods we have delivered to you in accordance with our contract entered into on [date] ，and that in failing to pay for these goods you are in breach of said contract，as you were noticed on [date] ，it is our intention to make a private sale of the goods which we have manufactured for the balance of goods to be delivered under that certain contract，but which are undeliverable due to said breach，for a purchase price of $ . This sale is to be consummated on [date] ，and will go forward if your default is not cured by [date] . It is our desire to inform you of the foregoing and afford you the opportunity to decide on a course of action，in view of the fact that you will be held liable for the loss sustained by us on said resale to the extent authorized by [cite section and code]. [商务英语写作经典范文]相关文章： tips:感谢大家的阅读，本文由我司收集整编。仅供参阅！
大学商务英语写作考试 复习题 https://www.doczj.com/doc/fb6268277.html,work Information Technology Company.2020YEAR
商务英语复习题 1.What information should be contained in the first information section of a resume? A.the job objective B.family history and gender identification C.the date D.contect information 2.Which of the following is a “6C” A.Colorfulness B.Concreteness https://www.doczj.com/doc/fb6268277.html,fortability https://www.doczj.com/doc/fb6268277.html,patibility 3.What is the first thing to appear on a bussiness letter A.the date B.the letterhead C.the inside address D.the attention line 4.When writing the date on a business letter you should take care to do what? A.make sure you always put the year first before the month and day B.always use only numbers in the date field C.make sure you always put the month first before the date and year D.spell out the month 5.How many spaces are needed between the complimentary close of a letter and the typed name of the person writing the letter? A.3 B.2 C.4 D. as many as needed 6.What should you do if you are worried that the reader of a request you are asking will not honor your request? A.write the letter in an indirect style B.write the letter in a direct style C.ask them to please grant your request D.be forceful and demand they honor your request
Tone & Style in Business Writing Tone is the element in your writing which says something about the relationship you have with your reader/audience and the attitude you have towards the subject. The tone you adopt in your business communications is therefore very important. For example, in a business letter or spoken presentation, your tone will normally be respectful and cooperative. Your tone will reflect your position within the company. A respectful, uncertain tone is usually used with your superiors, a more commanding tone is used with your subordinates, while with your colleagues a more friendly, helpful tone is used. Style is the way you use words and expressions to achieve a certain effect or overall impression. Quite often, styles in writing can be seen as formal, neutral or informal.. Achieving a tone to suit the business audience Good readers in the business world know how to choose their words. The communication must achieve its aim or time and energy are wasted. If you want to be a good writer and speaker, good grammar and spelling are necessary but not enough. Your words must be chosen with care and tested for their suitability for each particular writing task. Good writers can write upwards, horizontal or downwards without offending their readers. They use the most suitable words for their position and particular business. The idea of tone is very important to the business communicator. Since readers can be insulted or offended not by the message but be the manner of expression, an otherwise perfect memo or letter could quite possibly cause a breakdown in communication. It is therefore important for you to be able to analyze your relationship with you readers(s) and then to choose the appropriate language and tone for your message. 2008 ITS Corporate Training 1
Begin at the same level~~~~ 下降到最低点: 波折变化: fluctuate around fluctuation of 幅度：slightly sharply significantly dramatically a is in direct proportion to b merely roughly 一、BEC高级（Higher）Part Ⅰ——图表作文 图表作文的文章结构 1）引言部分 2）主体段落 3）结论部分 4）例文分析： The bar chart below shows the number of complaints made by consumers about different products and services in the years 1994 and 1997.
Write a short report for a university lecturer describing the information in the graph. You should write at least 140 words. The bar chart displays the changes in the number of complaints made by consumers about five kinds of products and services between 1994 and 1997. According to the diagram, there was an increase in the complaints about most of the products and services. The number of complaints about package holidays abroad and financial services increased over the period. The complaints made about the package holidays abroad rose by 12.7% from 15,000 in 1994 to about 18,000 in 1997. And there were about 52,000 complaints about the financial services in 1997, 5.2% up on 1994. There were also more complaints about electric goods and second-hand cars in 1997 than in 1994. The complaints about the two products rose by 9.2% and 6.7% respectively. The former increased from 66,000 in 1994 to about 70,000 in 1997 and the latter went up from 80,000 to 86,000. And clothing is the only sector where the number of complaints dropped over the period. In 1994, there were around 45,000 complaints while the figure decreased by 4% to around 43,000 in 1997. In conclusion we can see there were more complaints about the products and services in 1997 than in 1994 with the only exception of clothing. ●图表作文常用的语言手段 1）作文的开头——表示“出处”的句子结构。 2）描述“数据变化”的常用表达方式 3）表示变化的副词和形容词 4）描述“数据”的表达方式 5）“大约”的表达方式 ●真题写作范例： 例一（课堂15分钟快速练习）： The graph below shows development in the ownership of mobile telephones as a percentage of telephones owned. Write a short report for a university lecturer describing the changes in telephone ownership. You should write at least 150 words.
第一种、介绍信 Letters of Introduction 实例之一： Dear Mr. / Ms., This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London fro m April 5 to mid April on business. We shall appreciate any help you can give Mr. Jones an d will always be happy to reciprocate. Yours faithfully 尊敬的先生/小姐， 现向您推荐我们的市场专家弗兰克·琼斯先生。他将因公务在四月15日到四月中旬期间停留伦敦。我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。 您诚挚的 实例之二： Dear Mr. / Ms, We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures a nd to make purchases of decorative fabrics for the coming season. We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need. Yours faithfully 尊敬的先生/小姐， 我们非常高兴向您介绍我们纺织部的进口经理王有先生。王先生将在你市度过三周，他要与主要的生产厂家拓展商务并为下一季度采购装饰织品。如能介绍他给可靠的生产厂家，向他提供所需的任何帮助或建议，我们将不胜感谢。
教学 点 （函 授站 ）： 专 业： 年级： 学 号 ： 姓 名： 密 封 线 内 严 禁 答 题 试卷号： *********学院2015学年度第1学期 期末考试试卷 考试年级 13.14.15 专业 商务英语 科目 商务英语习作 出卷老师 ***** 商务英语写作 I. Complete the letters with the words given. Change the word forms where necessary. (10points) popular , inquiry, hire, volume, assign, instead of, recommend, cooperation, responsible, branch (1) Dear Sir Owing to the large increase in the ___1___ of our trade with this country, we have decided to open a(n) ____2____here,with Mr. Jackie Black as manager. The new branch will open on 1st July and from that date all orders and ___3____ should be sent to Mr. Black at the above address, ___4___to our London office. We take this opportunity to express our thanks for your ____5____ in the past. We hope the new arrangements will lead to even better results. Y ours faithfully (2) Dear Sir This letter is to ___6___ Tim Steven as an outstanding salesperson. I have known and worked with Tim for more than three years. He is a highly __7____ and creative individual. Form the day he came to work for us, he was a welcome member of our sales team. He willingly undertook any task___8___ to him, whether it involved direct sales or not, and his enthusiastic manner made him____9___with all our customers. I am sorry to lose Tim, but his educational plans call for him to move outside our city . I believe anyone who____10___ him will be truly fortunate. Y ours sincerely II. Choose the best answer for each question. (10 points) 11. After checking the goods against your invoice, we discovered a considerable shortage ______ number. A. of B. in C. for 12. As soon as we receive the signed form, we will add your name to the list of people _______ snow shoveling. A. requiring B. require C. required 13. The report is to be _______ to the Directors as soon as possible. A. prepared B. promoted C. presented 14. I am glad that I feel quite _______ for the position you advertised.
国贸1094班商务英语写作课后习题答案整理 考试题型： 1. 词汇（汉译英）15% 2. 介词填空 15% 3.选择题(课后) 15% 4. 句子翻译 25% 5. 写信 30% 第一单元：商务书信写作的基础知识 1．(1) Shaanxi Machinery & Equipment Imp. & Exp. Corporation (2) 29 ChangleZhong Road Xi’an, China (3) Tel: (86 29) 85332653 (4) Fax:（86 29）85335496 (5) Sept. 9, 20 (6) The Pakistan Trading Company (7) 15 Broad Street Karachi, Pakistan (8) Attebtion: Export Dept. (9) Dear Sirs, (10) Re: (Oil Tools) (11) We thank you for your letter dated……(message) (12) Yours Faithfully, (13) Shaanxi Machinery & Equipment Imp. & Exp. Corporation (Signature) Wang Wei Manager
第二单元：建立贸易关系及信用调查 1.(1)-(5) cdbbb (6)-(10) bdcbb 2.(1) regards, say (2)specialized,with(3)with,by (4) If,interesting,enquiry(5)available (6) popularity (7)finances, to (8) compliance 3. (1) We are one of the leading importers dealing in electronic products in the area, and take this opportunity to approach you in the hope of establishing business relations. (2) We have been engaged in handling importing and exporting of machinery and equipment for many years, and our products have enjoyed great popularity in many countries. (3) We owe your name and address to the Commercial Counselor’s office of our Embassy in Beijing. (4) We are given to understand that you are a manufacturer of daily chemicals. One of our clients intends to buy cosmetics from your country. We will appreciate it highly if you can airmail the catalogue and the price list of your products available at present. (5) For our credit standing, please refer to the Bank of China, Shanghai Branch