1、旱上好（午安、晚安）
Good morning.(afternoon evening)
2、您好！
How are you? How do you do?
Welcome to golden city restaurant.
3、再见，欢迎下次再来！
Good-bye! Come again next time, you are Welcome.
4、慢走，感谢您的光临。
Mind your step and thank you for coming.
5、请稍等。
Please wait a moment. Just a moment. Just a minute.
6、请原谅。
Excuse me.
7、对不起，让您久等了。
Sorry to have kept you waiting so long.
8、请问您有几位？
For how many?
9、请跟我来，请这边走。
Come with me, please. follow me, please.
10、请问您贵姓？
May I have your fist name?
11、请问您喝什么茶？
What kinds of tea would you like to drink?
12 、请稍候，我们马上给您安排。
Just a moment, please. we will arrange, it for you right away.
13、请问您有预订吗？
Do you have a reservation?
14、您看坐在这里可以吗？
Would you mind sitting here?
15、祝您旅途愉快！
Have a pleasant journey!
16、对不起，那边的桌子已给预订了。
I’m sorry that table is already reserved.
17、不用谢，很乐意为您服务。
Not at all, I’m glad to serve you.
18、这是菜单，请问现在可以点菜了吗？
Here is menu, Are you ready to order mow?
19、您想吃中餐还是西餐。
Would you like to have Chinese food or European food?
20、今天的特别介绍是粉蒸甲鱼和蒜茸开边大虾。
The recommendation of the day is.
21、我们有葡萄酒、白酒、啤酒和各式软饮料。
We have got port, white wine beer and different kinds of soft beverages.
22、请问您想喝点什么。
What would you like to drink, please.
23、请问需要加冰块吗？
Do you need any ice-blocks, please?
24、请问需要冷饮还是热饮。
Would you like to have a cold-drinks or hot drinks?
25、请用茶。
Have a cup of tea, please!
26、请用香巾。
Have a piece of napkin, please!
27、我们的菜式有广东风味、北京风味、四川风味，您喜欢哪一种？We provide Cantonese BeiJing Sichuan food which style do you like.
28、祝您午餐（晚餐）愉快！
Please enjoy your lunch (dinner)!
29、打拢了，请问现在可以上菜吗？
I’m sorry to disturb you. Shall I bring in your food now? 30、对不起，我能把这个盘子撤走吗？
I’m sorry, Can I take this plate away?
31、对不起，我把它换成小盘子好吗？
I’m sorry, May I have it changed the small plate?
32、您想试一下本地的特色吗？
Would you like to try local speciality?
33、请问您喝什么茶？
What kinds of tea would you like to drink?
34、您先来杯啤酒好吗？
Would you like to start with a glass of beer?
35、如果您感时间的话，我给您安排一些快餐好吗？
If you’re hurry I’ll arrange some fast foods for you-Can I arrange a snack for you if time is pressing for you.
36、对不起，这个品种刚刚售完。
I’m sorry, the variety is just out of stood(there aren’t any left)
37、对不起，您是否介意与那位先生同坐一桌？
I’m sorry, would you mind sitting the table with that gentleman.
38、对不起，现在已经客满了。
I’m sorry the restaurant is full now.
39、对不起，现在已经没有厅房了。
I’m sorry the banqueting hall is full now.
40、如果您不介意，坐在那边角落里好吗？
Would you mind sitting over there in the corner.
41、如果您愿意，可以先到大堂休息一下，一有空位我马上通告您。You may have a rest in the lounge if you like.
42、我们的早餐券包括一碗稀饭、二笼包子、一碟小菜。
Our breakfast coupon includes a bowl of rice gruel two portions of steamed stuffed buns and a plate of dish.
43、很抱歉，我们立即采取措施，使您满意。
I’m sorry we’ll take measures at once Be satisfied you.
44、先生您喜欢用筷子还是刀叉。
Would you like to use chopsticks or knife and forks, sir?
45、服务员我想买单。
Waiter I want to pay my bill.
46、请给我一杯可乐。
Please give me a can of coca-cola.
47、请问卫生间在哪里？
Where is the toilet?
48、先生（女士）这是您的帐单吗？
Here is your bill, sir(lady)?
49、一共是128元，请问您付现金还是信用卡？
The total amount is 128 yuan, Do you pay the bill by cash , o credit card?
50、我们这儿不收小费，但是我仍很感谢您。
We don’t accept tips But I’m very grateful to you.
51、请稍等，我马上来收拾。
Just a moment, please I’m clear it right away.
52、小姐，我想订一个明晚的厅房。
Miss I want to reserve a banqueting hall for tomorrow evening.
53、请问需要大厅房还是小厅房？
Do you need a big banqueting hall or small one?
54、服务员，您们的早餐都有什么？
Waiter , what has your breakfast got?
55、我们的早餐主要供应粤式早茶。
Our breakfast supply Cantonese early morning cup of tea.
56、先生请问您的牛肉要几份熟的？
How would you like your beef? Rare, medium or well-done, sir?
57、先生您的菜已经上齐了。
Your dish is all here, sir.
58、还要点水果和甜品吗？
Would you like fruit and dessert, else?
59、对不起，我到厨房给您催一下。
Sorry, I tell the cooker to hurry.
60、哦！很抱歉这个菜的烹饪时间较长。
Oh, very sorry, It takes quite some time for this dish to prepare.
61、小姐，我想要一个二人的餐桌。
Lady I want to reserve a table for two.
62、请问需要主食吗？
Do you need any staple food?
63、请问您对今天的菜肴有何意见？
What do your opinion of today’s order?
64、对不起，我们这没有生力啤酒。
Sorry, we haven’t San Miguel beer.
65、您试一下百威啤酒好吗？
Would you like to try Budweiser beer?
66、当然可以。
Of course.
67、谢谢您提出的宝贵意见。
Thanks for your precious opinions.
68、我们将努力改进。
We’ll try our best to improve.
69、对不起，那是整瓶卖的。
Sorry, It’s sold by the bottle.
更多【酒店英语】资料70、请问您对菜肴有什么特殊要求吗？
Anything special you’d like to have on the menu?
71、这是发票和找头，请收好。
Here’s the receipt and change, keep it, please.
72、好的，我一定尽快给您做好。
All right , I’ll have it for you as soon as possible.
73、隆中是我们襄樊的名胜古迹。
LongZhong is a place of historical interest in our XF.
74、好的，我去拿来。
Ok, I’ll get it for you.
75、我们这有清茶、菊花茶、八宝茶。
We have green tea, chrysanthemurn tea eight treasures tea. 76、先生，傣式烤牛肉很不错，我建议您们点一个。
Sir, Roast beef in “Thailand” style is very good. I suggest you to order one.
77、请问土豆做咸泥、烤的还是煮的？
Is the potato roast or boiled?
78、先生，有什么需要我帮忙的吗？
What can I do for you, sir?
79、先生，请问您是找人吗？
Are you come to see anyone, sir?
80、小姐，请问您们的酒吧在哪里？
Where are your bar, lady?
81、哦，在大堂，我带您去好吗？
Oh At the lobby, Shall I show you to go?
82、先生，请问是用餐吗？
Will you have dinner, sir?
83、这瓶酒多少钱？
How much is this bottle?
84、这瓶葡萄酒每瓶98元。
The wine is 98 yuan a bottle.
85、不要了，谢谢。
No thanks.
86、对不起，请再重复一遍。
I beg your pardon?
87、服务员，您会讲英语吗？
Can you speak English, waiter?
88、会一点点。
Yes, a little.
89、我可以签单吗？
May I sign the bill?
90、哦，很抱歉，请付现款。
Oh I’m sorry, cash only please.
91、请告诉我您的房间号码。
Can you tell me your room number?
92、我是1002房，给我送一份牛肉粒，葱花炒饭。
The room is 1002 give me a portion of fried rice with beef.
93、好的，我们马上送到您的房间。
All right we’ll send it to your room right away.
94、我们的蔬菜有土豆、窝笋、黄瓜、大白菜、姜豆等等。
Our vegetable have potato, lettuce cucumber, peking cabbage, string bean.
95、海鲜类有基围虾、毛蟹、带子、桂花鱼等等。
The various sea-food have prawn, shrimp scallop perch.
96、主食类有水饺、汤面、炒面、炒饭等等。
The staple food has boil dumplings, noodles in soup, fried noodles, fried rice.
97、先生（女士）这个水果盘是我们餐厅奉送的，祝您午餐愉快。This fruit plate is offered as a gift in our Restaurant. Please enjoy you lunch.
I Explanation(10) 1,Table service餐桌服务.客人坐在餐桌旁,有服务员为其提供服务的一种服务形式. 2,Cuisine:菜系.取自于法语,在英语中用来指某一特定的烹饪体系.如中国菜为Chinese Cuisine. ⅡWords 15分 餐饮部经理:Food and Beverage Manager,酒精炉Chafing Dish 特色烹调Regional Cooking中国白酒Spirit葡萄汽酒Sparkling Wine ⅢTranslate the fowling sentences into Chinese or English. (一)汉译英25分 1,您愿意坐在哪儿 Where would you like to sit 2,我想要柠檬茶. 1 would like tea with a slice of lemon,please. 3,我们各付各的 Let's go Dutch. 4,请问您对用餐还满意吗 Is everything all right with your meal 5,对不起,女士,您能告诉我您的房号并出示您的房卡吗 Excuse me.madam.May l have your room card (二)英译汉10分 1,Thank you very much.Have a nice evening. 非常感谢,祝您有个愉快的夜晚. 2,I'm sorry,sir,We do not have a table free now.Would you like to have a drink in the bar We shall call you as soon as possible 对不起,先生.我们现在没有空餐桌,请您在酒吧稍等一下,好吗一有空 桌子我们就马上通知您. ⅣAnswer the following question in English.(20分) 中国的八大菜系是什么 Shandong Cuisine;Sichuan Cuisine;Guangdong Cuisine;Fujian Cuisine;Jiangsu Cuisine;Zhejiang Cuisine;Hunan cuisine;Anhui Cuisine 2,中餐的烹调方法有哪些 烘焙bake 煮boil 闷炖braise 炸deep fry 煎fry 炒fry 烟熏smoke 清蒸steam 烩stew 烘烤roast V please introduce your Chinese restaurant to your guest.(10分) 餐厅服务英语口语竞赛试题(B) I Explanation(10) Banquet--宴会.宴会为多人准备的正式用餐形式.通常伴有致词和一定的 仪式. Self-service自助服务.有客人们自己从食品台上取事物的一种餐厅服务. ⅡTranslate the follwing Words into English(15分) 中餐厅Chinese Restaurant 筷子Chopsticks 芹菜Celery 鲈鱼Perch 免税商店Duty Free Shop ⅢTranslate he following sentences into Chinese or English. i汉译英(25分)
（1）Sit down, please. Here is the menu. May I take your order, sir? 请坐，给您菜单。先生，您要点菜吗？ （2）What would you like to have, coffee or tea? 您要喝咖啡还是茶？ （3）would you like to have some wine with your dinner?您用餐时要喝点酒吗？ （4）It’s our chef’s recommendation.这是我们大厨的拿手菜。 （9）Have you anything in mind as to (decided)what to drink?您决定了喝什么吗。（11）I’m sorry , but I didn’t quite catch what you just said.对不起，我没有听明白您刚才的话。 （12）I beg your pardon?/Pardon? 对不起，请再说一遍。 （13）Sorry, sir ,but I don’t understand what you mean.很抱歉，先生，我没有听懂您的意思。 （14） Pardon, madam. I am afraid I didn’t follow you.对不起，太太，我没有听明白。（15）What was that? 你说什么？（此话比较随便，也要用升调） （16） Sorry, but could you say it again? 对不起，您能再说一编吗？ （17）would you mind repeating, please?请再说一遍，好吗？ （19）It’s delicious and worth a try.它鲜美可口，值得一试。 （22）try the green crab if you don’t mind.如果您不介意的话，不妨尝一下这种青蟹。（23）please feel free to contact us if you have any questions.如果你有什么问题，请随即和我们联系。 （25）I’m sorry to have kept you waiting. 很抱歉，让您久等了。 （26）I’m really sorry, but I seem to have misserved a dish..真对不起，我好像上错了一个菜。。 （28）I want to apologize. Is there anything I could do?我该道歉，我能想点办法吗？（32）I wish you good health.祝您健康。 （33）Let me wish you every success.祝您一切顺利。 （34）I hope you’ll have a good time.祝您玩的痛快。 （35）Bon Voyage！一路顺风。 （37）cash on delivery(C..O.D)来客自负饮料费。 （39）What do you think of Chinese food?您认为中国菜怎么样？ （44）Would you like to have some wine with your dinner?你们用餐时想喝点酒吗？（45）what would you like for dinner/dessert?您喜欢吃点什么餐/甜点？ （46）How would you like the steak/eggs?您喜欢怎么样做的牛排/鸡蛋？ （47） would suggest Californian red wine for the beef steak.我建议您配牛排喝加利福尼亚红酒。 （4What kind of food do you like? 你喜欢哪一种菜？ 2、Do you like chinese food? 你喜欢中国菜吗？ 3、What kind of food do you like,Chinese or American？你喜欢吃什么菜，中式的还是美式的？ 6、What would you have dinner?你要吃什么？ 7、What would you like order?你要点些什么菜？ 8、Have you order yet?你点过菜了吗？ 10、What would you recommend?请你推荐一些好菜好吗？ 11、What's your today's special?今天的特色菜是什么？
服务台常用词汇 management 经营、管理 market price 市价 cashier's desk 兑换处 coin 硬币 accounting desk 帐务处 check_out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign (动)签字 interest 利息 form 表格reservation 预订 reception desk 接待处 tip 小费 reservation desk 预订处 luggage office 行李房 …per thousand 千分之… spare (形)多余的 postpone (动)延期 cancel (动)取消 trxdyeller's cheque 旅行支票 pay (动)付款 fill (动)填写administration 管理、经营note 纸币
registration desk 入宿登记处 lobby 前厅 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge (动)收费 bill 帐单 change money 换钱procedure 手续、程序 information desk 问询处 luggage label 行李标签 overbooking 超额订房 …per cent 百分之… reasonable (形)合理的 cash (动)兑换 keep (动)保留、保存 bank draft 汇票 accept (动)接受 procedure fee 手续费 fill in the form 填表 酒店服务常用英语口语 1. Good morning/evening. Reservation. May I help you?
(一) 宾馆酒店英语-门口〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃2 (二) 宾馆酒店英语-应接服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃3 (三) 宾馆酒店英语-问候语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (四) 宾馆酒店英语-问讯处〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (五) 宾馆酒店英语-入住〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃7 (六) 宾馆酒店英语-客房服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃10 (七) 宾馆酒店英语-结账〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃12 (八) 宾馆酒店英语-销售〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃13 (九) 宾馆酒店英语-预定〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃16 (十) 宾馆酒店英语-简明常用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃17 (十一) 宾馆酒店英语-餐厅用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃26 (十二) 宾馆酒店英语-部门名称〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃29 (十三) 宾馆酒店英语-常用词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃30 (十四) 宾馆酒店英语-服务台词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃32 (十五) 中国小吃英文表达〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃35 The basic English for hotel service
西餐厅常用英语 餐饮场所 宴会预定banquet reservation 餐厅restaurant 宴会厅ball room 中餐厅Chinese restaurant 西餐厅Western restaurant 包厢private room 休息厅foyer 会议室conference room 多功能厅function hall 大堂吧lobby bar 单词 套餐set menu 宴会banquet 主桌top table 自助餐buffet 自助早餐breakfast buffet 营业时间business hour 中国菜Chinese dish 客满full house 菜单menu 主菜main course 餐费meal charge 席卡place card 桌布table cloth 餐巾napkin 餐巾纸paper napkin 面包蓝bread basket 开瓶器bottle opener 冰桶ice bucket 冰夹ice tong 牙签toothpick holder 酒单drink list饮料 茶tea 咖啡coffee 牛奶milk 果汁juice 啤酒beer 葡萄酒Grape wine 酒精alcohol 番茄汁tomato juice 豆浆soy milk 纯净水purified water 白兰地brandy 白酒wine 雪碧sprite 百威Budweiser 矿泉水mineral water 可乐cola 软饮料soft drink 酸奶yoghurt 奶昔shake 冰激淋ice cream 柠檬茶lemon tea 茉莉花茶jasmine tea 绿茶green tea 红茶black tea 花茶scented tea 淡茶light tea 浓茶strong tea 菊花茶chrysanthemum tea 水果（fruit） 苹果apple 梅子plum 桃子peach 菠萝pineapple 梨子pear 香蕉banana 草莓strawberry 樱桃cherry 杏子apricot 桔子mandarin 橙子orange 西瓜watermelon 葡萄grape 椰子coconut 弥猴桃kiwi fruit 芒果mango 哈密瓜Hami melon 龙眼longan 枣jujube /chinese date 黑布林black brin /black pium 调料
西餐厅服务员常用英语口语-制度大全 西餐厅服务员常用英语口语之相关制度和职责，colddish凉菜vegetabledish素菜meatdish荤菜mainfood主食hotpot火锅spicyhotpot麻辣火锅coldnoodles冷面boileddumpling水饺steamedbun包子smallsteamedbun小... cold dish 凉菜vegetable dish 素菜meat dish 荤菜main food 主食hot pot 火锅 spicy hot pot麻辣火锅cold noodles 冷面boiled dumpling 水饺steamed bun 包子small steamed bun 小笼包 instant-boiled mutton 涮羊肉meat braised in soy sauce 红烧肉tofu / bean curd豆腐fried bread stick 油条 fried dumpling 锅贴steamed bread 馒头noodles served with fried bean sauce 炸酱面sliced noodles 刀削面 porridge 粥soup 汤meat ball soup 丸子汤seaweed soup 紫菜汤lean meat 瘦肉fatty meat 肥肉 麦当劳食物介绍: 1 套餐:combo 通常看着图片就知道几号是什么套餐,点套餐时只要说combo number one 或number one 就好了。有时店员会问, Do you want to go large ? 如果你需要,他会给你大的薯条和可乐。 2 汉堡:hamburger 美国人说汉堡通常说burger 或cheese burger.和国内不同的是,在美国单点汉堡时店员会问你goes with cheese ? 所以也可以在点的时候就说without cheese ,他就不会再问你。 3 薯条:fries 4 饮料:drinks ①可乐:coke ② 减肥可乐: diet coke ( diet ) ③雪碧: sprite ④橘子汽水:Hi-C ( or orange soda )⑤冰茶:iced tea 顾客: 1 A BigMac , 2 orders of fries and a milkshake . . 一个牛肉汉堡,2份薯条和一份奶昔。 2 I’d like a BigMac Combo and a six-piece chicken nuggets . 我要一份麦香鸡套餐和一份6块的鸡块。 3 I’ll have a large / small Coke with no ice and a pineapple pie . 我要一杯不加冰的大/小可乐和一个菠萝派。 4 I’d like a small Coke , a hamburger , an order of fries as well as an apple pie . 我要一杯小可乐,一个汉堡,一份薯条和一个苹果派。 5 I’d like a cup of coffee, a share of fried chicken legs, a hamburger and a strawberry sundae. 我要一杯咖啡, 一份炸鸡腿,一个汉堡和一个草莓圣代。 6 Where are the napkins ? 餐巾在哪儿 7 Where are the straws ? / Do you have straws ? 吸管在哪儿/ 有吸管吗 8 Can I have some napkins ? 可以给我一些餐巾纸吗 9 Could I have extra ketchup ? 我可以多要些番茄酱吗 10 Where are the restrooms ? 洗手间在哪里
Hotel English Words: make a reservation:预定 register：登记、注册 Room Reservation: 客房预订处 Book : 预订 book a room/ book a ticket Confirm : 确认 Counter : 柜台 Double room: 双人房 Single room: 单人间 Triple room:三人间 Standard room : 标准间 Family suite: 家庭套房 Deluxe suite : 豪华套房 Presidential suite : 总统套房 Double room with tiwn beds:有两张单人床的双人间 Double bed:双人床 Room change : 房价 Special rate : 优惠价 Service change: 服务费
Discount : 折扣 a 10 percent discount/off suites: 套房 How would you like to pay credit card or cash (您想怎么付款) ---Credit card: 信用卡 ---Cash : 现金 Name tag : 标签，行李牌 Luggage/baggage: 行李 Suitcase : 箱子 Handbag : 手提包 Valuables: 贵重物品 Breakable : 易碎的 Full name/complete name: 全名 Fill in : 填写 Nationality : 国籍 Departure date : 离开日期 Signature : 签名 Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费
小器具 刀/knife/ 叉/fork/ 勺/spoon/ 盘子、碟子/plate/ 托盘/server/ 汤碗/soup bowl/ 面碗/noodle bowl/ 咖啡杯/coffee cup/mug/ 玻璃杯/glass/ 牙签/toothpick/ 餐巾纸/napkin/ 夹子/bill clamp/ 刷子/blush/ 瓶起子/ 小器具 小票/receipt/ 发票/invoice/ 收银机/cash register/ 吸管/sucker/ 吧台/bar counter/ 厨房/kitchen/ 菜单/menu/ 收银员/casher/ 零钱/change/ 小费/tip/ 现金/cash/ 信用卡/credit card/ 插座/outlet/ 地址/address/ 桌子/desk/table/ 味道 甜的/sweet/ 苦的/bitter/ 咸的/salty/ 酸的/sour/ 辣的/spicy/ 热的/hot/ 冷的/cold/ 糖/sugar/ 盐/salt/ 芝士/cheese/ 黑胡椒/black pepper/ 番茄酱/tomato sauce/ 酱油/soy sauce/ 醋/acetum/ 其他 登机口/boarding gate/ 廊桥/lounge bridge/ 登机牌/boarding check/ 护照/passport/ 经理/manager/ 服务员/waiter/waitress/ 洗手间/toilet/washroom/ 吸烟室/smokingroom/ 介绍/recommend/ 点餐/take order/ 打开/关上/turn on/off/ 窗边/by the window/ 其他 一直往前走/go straight ahead/ 上楼/go upstairs/ 下楼/go downstairs/ 电梯/elevator/ 医务室/infirmary/ 餐厅/restaurant/ 便利店/store/ 警务室/The police office/ 点心（甜点） 甜点/dessert/ 牛角面包/croissant/ 冰淇淋/ice cream/ 约翰丹尼/Jon Donaire/ 丹麦酥/danish/ 蛋糕/cake/ 蓝莓/blueberry/ 抹茶/matches/ 芒果/mango/ 提拉米苏/tiramisu/ 黑色林/black forest/ 哈根达斯/Haagen-Dazs/ 咖啡 咖啡/coffee/ 美式咖啡/CaféAmericano/ 拿铁/Cafélatte/ 卡布奇诺/Cappuccino/ 意式浓缩/Espresso/
【篇一】餐厅点餐常用英语口语对话 Waiter：Would you like to order now, ma’am? May：Yes, please. I’d like the steak and mushrooms。 Waiter：How would you like your steak, rare, medium, or well-done? May：I’d like it well-done, please。 Waiter：What kind of potatoes would you like to go with that? Mashed, boiled or baked? May：I think I’ll have baked potatoes. And I’ll have an iced tea with a lemon on the side please。 Waiter：Good. And would you care for soup or salad to start with? May：I’d like a cream and o nion soup, please。 Waiter：Will you be having dessert today, ma’am? May：I want to skip dessert. That’s all. Thank you。 Waiter：OK. I’ll be with you in a moment。 【篇二】餐厅点餐常用英语口语对话 Brad：Are you satisfied with the dishes? Jane：Great! The lamb stew tastes incredible! Brad：I like it too. I like the fish, especially. It’s so fresh and the flavor is kind of light for a freshwater fish。 Jane：Yes. The food here deserves its reputation. Chinese food is one of my favorites。 Brad：If you’d like, I’ll take you to a new restaurant next time. I just heard about it from a friend and he was just raving about it. It serves great Sichuan cuisine. Would you like to try that? Jane：Sure, I’d love to. I heard Sichuan cuisine is very hot. I think I’ll definitely love it。
餐厅基本服务英语（单词）
餐厅基本服务英语（常用句）1.For how many ,please? 请问一共有几位？ 2.Sorry ,the restaurant is fully booked. 对不起，餐厅客满了. 3.Could you repeat that ,please? 请你重复一下，好吗？ 4.I’m sorry ,we have run out of it. 对不起，这个品种售完了. 5.Would you like anything else? 您还需要什么吗？ 6.Are you with a group? 你是随团队来的吗？ 7.Do you have reservations？ 您有没有预订？
8.W ould you please come this way ? I’ll show you to the table.请这边来，我带你们去. 9.Will this table be all right? 这张桌子可以吗？ 10.May I have the name of your group? 我能知道你们团队的名称吗？ 11.May I hang your coat on the clothes rack? 我将您的外衣挂在衣架上好吗？ 12.Here is the menu. 请看菜单. 13.May I take your order now? 现在可以点菜吗？ 14.What would you like to drink? 您喜欢什么饮料？ 15.Would you like to try…? 是否尝尝这个？ 16.May I clear the plate ?(take it away) 我可以把这只盘子拿走吗？ 17.It takes about half an hour to prepare. 这道菜约需等半小时。 18.Let me take care of it righ away. 我马上去看一下。
初始见面 1、Good morning(afternoon, evening), sir(madam) 早上（下午、晚上）好，先生（夫人）。 发音：古的毛宁（啊付德奴恩，一V宁），色（麦德木） 2、Glad to meet you . 很高兴见到您。 发音：哥来的土米特由。 3、How are you? 您好吗？ 发音：好啊有？ Fine, Thanks. And you ? 很好，谢谢。您好吗？ 发音：烦，三克斯。安得有？ 4、Welcome to our restaurant . 欢迎到我们餐厅来。 发音：歪偶卡木土啊我瑞思特让特。 5、Wish you a most pleasant stay in our restaurant. 愿您在我们餐厅过得愉快。 发音：为洗由额某思特破来森特思待银啊我瑞思特让特。 6、I hope you will enjoy your stay with us. 希望您在我们宾馆/餐厅过得愉快。（客人刚入店时） 发音：爱吼普有威偶银胶诶药思待威思啊思。 I hope you have enjoyed your stay with us. 希望您在我们宾馆过得愉快。（客人离店时） 发音：爱吼普有还无银胶诶德药思待威思啊思。7、Have a good time! 祝您过得愉快！ 发音：还无额古德太木。 祝贺语： 8、Happy birthday! 生日快乐！ 发音：还被波思dei。 9、Happy new year! 新年快乐！ 发音：还被牛耶。 10、Merry Christmas! 圣诞快乐！
发音：麦瑞克瑞思麽思！ 答谢和答应语: 11、Thank you (very much). 谢谢您（非常感谢）。 发音：叁克有 12、Thank you for your advice (information , help) 感谢您的建议（信息、帮助）。 发音：三克油否药额德V思。 13、You are welcome . 不用谢。 发音：有啊歪偶卡姆。 14、It's my pleasure . 非常高兴为您服务。 发音：诶瓷买婆来约。 15、I'm sorry . 很抱歉。 发音：爱木扫瑞 16、Excuse me . 打扰了。 发音：诶克死科有思米。 17、Sorry to have kept you waiting. 对不起，让您久等了。 发音：扫瑞土还无K普有威停。 征询语： 18、Can(May)I help you? 我能帮您什么吗？（征询客人点餐） 发音：砍爱还偶普有？ 19、What can I do for you. 我能为您干点什么？ 发音：沃特砍爱度否有？ 20、Just a moment, please. 请稍等一下。 发音：甲斯特额某门特，坡李斯？ 提醒用语： 21、Mind your step.
Would you like to eat here or to take outside / 1、请问是在这里吃还是带走？ o to g r hereor FoWould you like to order now / Are you ready to order 2、请问现在需要点餐吗？XX yuan,please. Do you need receipt 元，请问需要发票吗？3、收您XX. Sorry to keep you waiting so long. 、不好意思，让您久等了4 .Excuse me, here's your change 、打扰一下，您的找零56、谢谢光临，请慢走。Thanks for coming,take care! 7、好的，请稍等。Ok, just a moment. 8、因为厨房订单比较多，让您等了这么长时间，请多包涵。 Because there are too many orders, sorry to keep you waiting so long. 9、厨房正在为您制作，请稍等。 The kitchen is already cooking for you, please wait for a moment. 欢迎光临 Welcome to our restaurant/hotel 请问需要点什么？ Can/May I help you What can I do for you 您的菜单 Menu,please. 你的菜 Your dish(es),please. which kind of juice would you like 您喜欢哪种果汁？ may i help you 我可以帮助您吗？ how many persons are there in your party 请问您有几位客人？
饭店交流用语 欢迎和问候语： 1、Good morning(afternoon , evening) , sir(madam) 早上（下午、晚上）好，先生（夫人）。 2、How do you do? 您好！（初次见面） Glad to meet you . 很高兴见到您。 3、How are you? 您好吗？ Fine , Thanks . And you ? 很好，谢谢。您好吗？ 4、Welcome to our hotel (restaurant , shop). 欢迎到我们宾馆（餐厅、商店）来。 5、Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。 6、I hope you will enjoy your stay with us. 希望您在我们宾馆过得愉快。（客人刚入店时） I hope you are enjoying your stay with us. 希望您在我们宾馆过得愉快。（客人在饭店逗留期间） I hope you have enjoyed your stay with us. 希望您在我们宾馆过得愉快。（客人离店时） 7、Have a good time! 祝您过得愉快！ 电话用语： 8、**hotel , housekeeping . Can I help you? **饭店，客房部。请问我有什么可以帮助你的？ 9、Sorry , I’ve dialed the wrong number . 对不起，我拨错号了。 10、May I speak to your ＸＸＸ 能和你们XXX说话吗？ 11、Sorry , he is not in at the moment . 对不起，他现在不在。 Would you like to leave a message ? 您要留口信吗？ 12、Pardon. 对不起，请再说一遍，好吗？ I beg your pardon. 对不起，请再说一遍，好吗？ 祝贺语： 13、Congratulations! 祝贺您！ 14、Happy birthday!
餐厅服务常用语 1.G ood morning, Mr. / Ms. 早上好，先生/女士。 2.W elcome to our Hotel. 欢迎来到酒店。 3.H ow are you? 你好吗？ 4.N ice to meet you. 很高兴见到你。 5.H ave some tea please. 请用茶。 6.P lease take a seat. 请坐。 7.T hank you. 谢谢。 8.H appy New Year. 新年快乐。 9.Y ou are welcome. 不用客气。 10.How many people in your group? 请问你几位？ 11.This way, please. 这边请。 12.Please come with me. 请随我来。 13.Please wait a minute. 请稍等。 14.Excuse me. 打扰一下。 15.Enjoy your meal. 请慢用。 16.May I come in? 我可以进来吗？ 17.Is there anything wrong, sir/madam? 先生/女士，有事吗？(指不好的事情) 18.I am very sorry. 很对不起。 19.Can I help you. 我能帮到你吗？
20.I will call my manager. 我去叫我们的经理过来。 21.I will bring it right away. 我马上给你送过来。 22.I will check it for you. 我帮你查一下。 23.It is my pleasure. 这是我的荣幸。 24.Glad to be of service. 很高兴为你服务。 25.Please sign here. 请签名。 26.Have a nice stay. 祝你入住愉快。 27.Have a nice trip. 祝你旅途愉快。 28.Thank you for coming. 多谢光临。 29.Hope to see you again. 希望再见你。 30.Good-bye. 再见。 前厅部日常接待用语 1.W elcome to our hotel. 欢迎光临我们酒店。 2.H ow many nights will you stay? 你要住几个晚上？ 3.For which dates do you want to book the room? 你想预定哪几天的？ 4.W hat kinds of rooms do you want? 你想订哪种房间？
PART FOUR 第四部分 FOR FOOD & BEVERAGE DEPARTMENT 餐饮部用 Reserving a table 订座 1.I want to reserve a room for two hundred people to hold a dinner party. 我想预定一间能容纳二百人的宴会厅举行晚宴。 2.I’m sorry we are booked out for this evening. 抱歉，今晚订满了。 3.When do you start to serve dinner in the evening? （When is the restaurant open for breakfast?） 你们什么时候供应晚餐？（几点供应早餐？） 4.When are the restaurant opening hour / operating hour? 餐厅营业时间几点到几点? 5.But I prefer a table by the window. My wife loves the night view of Jinji Lake. 但是我想要一个靠近窗户的桌子。我爱人喜欢看金鸡湖的夜景。 6.I’m sorry. The tables by the window are all occupied. 对不起，靠近窗户的桌子全都有人了。 7.Good morning, Aurora Café / O’S Café , this is ××speaking, how may I help you? 早上好，畅园咖啡厅/欧式咖啡 厅，我是××，能为您效劳吗？ 8.We have received many bookings and I cannot guarantee a table by the window. 我们已接到许多预定，因而无法向您保证能有一个靠窗的桌子。 9.Y ou can be sure that we’ll try our best. 请相信我们会尽最大努力的。 10.Thank you for calling, sir. We look forward to your visit. 谢谢您的电话，我们盼望着您的光临。 Receiving a guest 引座 11.Have you got a reservation? 您预订座位了吗？ 12.Just a moment. I’ll take a look at out reservation book. Y es, Mr. Dewey, a table for two, 8 o’clock. Would you come this way, please? 请稍候，我查一下我们的预定簿。对了，Dewey先生，二人桌，8点到。请这边走。 13.Oh, yes, Mr. Smith. We’ve been expecting you. Would you please come with me? 史密斯先生我们正等您呢，请跟我走。 14.Good morning, madam / sir, welcome to our restaurant. 早上好，女士/先生，欢迎光临我们餐厅。 15.Sorry, sir, all the tables are taken. Would you mind waiting until one is free? 对不起先生，没有空位了，等一会儿好吗？ 16.The buffet is over there. Please help yourself. 自助餐在那边，请自己享用。 17.I haven’t got a reservation. Can I get a seat anyway? 没有预约，有位子吗？ 18.How long is the wait? 要等多久才有位子？
Key word 餐厅常用词 1.Cutlery 不锈钢餐具 Table knife 主刀Table fork 主叉 Salad knife 沙拉刀Salad fork 沙拉叉 Soup spoon 汤勺Table spoon 主餐勺 Steak knife 扒刀Coffee spoon 咖啡勺 Fish knife 鱼排刀Fish fork 鱼排叉 Butter knife 黄油刀Service cutlery 服务餐具 2.Chinaware 瓷器 Dinner plate 主菜盘Soup plate 汤盘Bowl 碗 Salad plate 沙拉盘Dessert plate 甜点盘Dish 碟子、盘子(一盘菜) Soup cup 汤盅Soup cup saucer 汤盅垫碟 Coffee cup 咖啡杯Coffee cup saucer 咖啡杯垫碟 Sauce boat 汁盅、盛汁的容器Butter dish 黄油碟 Ash-tray 烟灰缸Tea pot 茶壶 3.Glassware 玻璃器皿 Water goblet(glass) 水杯Wine goblet (red white)高脚葡萄酒杯（红白葡萄酒杯）Champagne flute 笛形香摈杯Champagne saucer 香槟杯（敞口香槟杯）Beer glass(mug) 啤酒杯（扎啤杯）High-ball glass 饮料杯 Collins glass 柯林杯（长饮杯）Shot glass 净饮杯 Old fashion (Rock glass) 古典杯Cordial glass 烈酒杯 Port glass 波特酒杯Martini glass 马天尼杯 Hurricane glass 飓风杯Brandy snifter 白兰地酒杯 Juice glass 果汁杯Water pitcher 水扎 Caraffe 小酒瓶Decanter 醒酒器 4.Sundries 杂物 Wine cooler 葡萄酒冰桶Wine cooler stand 冰桶架 Wine holder 葡萄酒篮Tray 托盘Glove 手套 Ice bucket 小冰桶Ice tong 冰夹 Bottle opener 开瓶器Cork screw 酒钻 Bill folder 账单夹Vase 花瓶 Straw 吸管Stirrer 搅棒Stick 小签子 Toothpick holder 牙签盅Toothpick 牙签 Match 火柴Lighter 打火机 Tissue (Paper napkin) 纸巾Chopsticks 筷子 Receipt 收据Invoice 发票 Candle 蜡烛Candle holder 蜡烛台 Salt and pepper shaker 盐和胡椒瓶Coaster 杯垫 Pepper mill 胡椒磨Sugar Bowl 糖缸Milk jug 奶缸 Menu 菜单Drink list 饮料单Wine list 葡萄酒单