Reference Key for Simulated Test of Chapter 1
Section A
Sample Talk
When meeting old or new customers or business partners, people seldom get directly down to business after exchanging greetings because that might be thought too business like, cold and abrupt. Both parties need a bit warming-up.
So they resort to small talk, talking about impersonal topics such as weather, food, local impression, etc.，among which, the safest and most popular topic is weather. People like talking about weather for it offends nobody, yet it affects everybody’s life. It is of great concern to business people who travel a lot. Whenever they come to a new place, the first thing they notice is the weather difference.
Besides weather, you can talk about local food, people or places of interest. But be sure not to touch upon sensitive political or religious issues especially when your stand is at odds with your partner. If you do, amid heated discussion, you might lose your head, lose your temper and worst of all, lose the customer!
Therefore, be careful with the choice of the topics for small talk. A congenial chat may pave your way to further business discussion while improper small talk may ruin your business opportunity.
Section B
Reference Key for Sentence Interpretation from Chinese to English：
1. 您一定就是我们盼望已久的客人莫卡帕先生吧。
You must be our long-expected guest, Mr. Mkapa.
2.但愿您在（中国）这里逗留愉快。
I hope you’ve had a pleasant stay here.
Section C
Sample Dialogue
Zhang Xiaoqiang: May I sit here?
Judy Smith: Yes, please.
Zhang Xia oqiang: Another raining day, isn’t it?
Judy Smith: Does it rain like this all year long in Nanchang?
Zhang Xiaoqiang: No, no. Only for a couple of months. It’s called “plum rains season.” It’s bad for the tourists though. Are you a tourist?
Judy Smith: No, I came on a business trip to inspect some orange orchards to see if there exists the possibility of starting a joint venture here. Zhang Xiaoqiang: Are you the secretary?
Judy Smith: What made you think so?
Zhang Xiaoqiang: You are so young and charming.
Judy Smith: I’m the Production Manager of Sunrise Juice in California.
Zhang Xiaoqiang: Incredible! No kidding!
Judy Smith: Too much said about me. What about you, the young and charming gentleman?
Zhang Xiaoqiang: I’m a cashier of Mins heng Bank Nanchang Branch. May I ask your name please?
Judy Smith: Judy Smith. Just call me Judy. And you?
Zhang Xiaoqiang: My name is Zhang Xiaoqiang.
Judy Smith: Can I call you Zhang Xiao?
Zhang Xiaoqiang: No, no. Chinese names don’t work that wa y. Contrary to English names, we Chinese put family name first, given name after. So
Xiaoqiang is fine.
Judy Smith: Xiaoqiang, nice talking with you.
Zhang Xiaoqiang: The same to me, Judy.
Reference Key for Simulated Test of Chapter 2
Section A
Sample Talk:
Hello, everybody!Welcome to ABC Company’s Show Booth1!
I’m a sales representative of ABC Company. Let me introduce our company to you. Please ask any questions at any time.
Starting its operation2 in 1991, ABC has become a leading company in wire and cable industry. We have thousands of wire and cable products covering infrastructure3, automotive4, audio/video, computer networking, communication, medical and a lot more.
The biggest advantage of our products is that they are environmentally friendly5 since our wire and cable are all free of lead and cadmium. For networking cable, we are the only Chinese company that is able to produce Cat 5E 25 pair cable and today we are OEM6 to more than ten big brands in networking and LAN cable markets.
I’m confident you’ll not regret using our products.
Notes:
1.booth: small, usually temporary, stall where goods are sold or displayed at a
market, a fair or an exhibition摊位；展台
2.operation: the work or activities done by a business, organization etc.公司营运；
业务活动
3.infrastructure: stock of fixed capital equipment in a country (for example, roads,
railways, power-stations, water supply, etc) 基础设施；基础机构（国家的固定基本设备，如公路，铁路，发电站，供水装置等）
4.automotive: of automobile汽车的；自动机车的
5.environmentally friendly: not damaging to the environment环保的
6. OEM: original equipment manufacturer, a factory turning out products for other firms to sell under the latter’s brand names贴牌生产商
Section B
Reference Key for Sentence Interpretation from Chinese to English：
1.欢迎来到我公司参观，让我向您介绍一下我们的公司。
Welcome to our company! Let me introduce our company to you.
2.你们每年都花很多钱进行研发和产品升级吗？
Do you spend a lot on research and development and upgrade your products each year?
Section C
Sample Dialogue
Song Nan: Since we are new to each other, I’d like to introduce our compa ny to you. Rex White: Go ahead. I’m all ears.
Song Nan: Our company is a Sino-Italian joint venture established in the year 2,000, a happy and effective marriage, I should say, which combines the latest
fashion and design in Italy with cheap raw materials and labor in China. Rex White: You are doing good business, I suppose?
Song Nan: You said it. What can beat shoes with good design and quality but reasonable prices? While our competitors have been forced to reduce
production, we’ve been producing to our f ull capacity to meet the high
demand of both domestic and overseas market.
Rex White: Are you making footwear for men, women or children?
Song Nan: Mainly for men and women, which account for 80% of our output.
Children’s shoes consuming the leftover bits and pieces of material take
up the rest 20%. We are especially proud of our women’s footwear.
Rex White: What merits do they have?
Song Nan: You must have often heard women complaining that the shoes are killing them. You’ll never hear such complaint from women wearing our shoes
thanks to the superior and scientific designing. That’s why they are so
popular with so many women customers. Actually we have numerous
loyal customers who only buy our brand of shoes for their footwear.. Rex White: That’s really s omething. I heard the other day a number of footwear companies sponsored a race for women with high-heeled shoes on.
What’s the outcome?
Song Nan: Century Footwear won the first place. Some participants bruised their ankles, others broke the shoe heels. Our player reached the finish first,
intact for herself and shoes.
Rex White: What a crazy race! That’s pretty hard for the women participants.
Song Nan: But no lack of volunteers. Do you know what the prize was? A pair of Century shoes!
Reference Key for Simulated Test of Chapter 3
Section A
Sample Talk
In the first situation1, when the person wanted on the phone is not available2, it won’t do3just to say “He is not in at the moment” and hang up4. You should ask the caller if he or she would like to leave a message. This not only makes it easier for future contact5, but also impresses6 the caller with good image of your company.
When you receive a call of emergency7, you should be eager to8help and try your best9to ease10the caller’s worries and vexations11by promising to take action12to solve13 the problem. Never grudge14 sentences of care for you can not convey15 your concern by means of expression or gesture16on the phone. This is not only out of etiquette, but can lay a good foundation in building up good relations for future business success.
When you receive a call of complaint17, what you can do is to explain18 the reason calmly19 and sincerely20. If the caller is very angry with what has happened, the most effective way to appease21 him is to promise22this won’t happen again. Upon hearing this, the caller would feel rather mean if he pursues23 the matter any further.
Notes:
1.situation: set of circumstances or state of affairs, especially at a certain time情况，
状况，形势
2.available: able to be seen, visited or talked to可会见的，可与之交谈的
3.it won’t do: it is not proper这样做不行，这样做不合适
4.hang up: end a telephone conversation by replacing the receiver挂断电话
5.future contact: communication in the future将来联系或交往
6.impress: have a favourable effect on somebody给予某人深刻印象
7.emergency: sudden serious event or situation requiring immediate action紧急事
件；紧急情况
8.eager to: keen; full of interest or desire热心的；热切的
9.try your best: do all that you can全力以赴；竭尽全力
10.ease: relieve from pain, anxiety, discomfort, etc减轻或消除痛苦，忧虑，不适等
11.vexation: state of being annoyed or worried烦恼；忧虑
12.take action: do something in response to what has happened采取行动；行动起来
13.solve: find a way of dealing with a difficulty, problem, etc解决（困难，问题等）
14.grudge: do or give something very unwillingly勉强做某事或给某物，舍不得
15.convey: express what you are thinking or feeling without stating it directly表达;
传达, 转达
16.gesture: expressive movement of a part of the body, especially the hand or head姿
势；手势
https://www.doczj.com/doc/a55698773.html,plaint: a written or spoken statement of dissatisfaction投诉；申诉
18.explain: give a reason for something说明某事物的原因或理由；解释
19.calmly: quietly and without excitement, nervous activity, or strong feeling镇定
地；平静地
20.sincerely: genuinely; in a way that is honest and true, and based on what you
really feel and believe真诚地；诚挚地
21.appease: make somebody or something quiet or calm, usually by making
concessions or by satisfying demands使某人或某事物安静或平息
22.promise: tell someone that you will definitely do something or that something will
happen许诺；答应
23. pursue: continue trying to ask about, find out about a particular subject追究；追查
Section B
Reference Key for Sentence Interpretation from Chinese to English：
1. 请让他给我回电话，我整个下午都不会外出。
Ask him to call me back, please. I’ll be in all afternoon.
2. 占线，您愿意等一会儿吗？别挂断电话，我给你接通。
The line’s engaged. Do you want to hold? Please hold while I put you through.. Section C
Sample Dialogue
Ms. X: Hello, Haidelberg Press. Can I help you?
Zhang Sheng: Hello. I’m calling to inquire about a late delivery. We have ordered some spare parts for fixing the printing machine, but till now we
haven’t received the order yet. As a result, we had to stop production.
Could you put me through to the manager of your Shipment
Department?
Ms. X: Yes, of course.(After putting him through, no one receives the call.) I’m sorry, sir, I’m afraid the manager is not in the office at the moment.
Would you like to leave him a message?
Zhang Sheng: All right. Please tell him “Zhang Sheng from the Purchasing Department in Xunchi Printing Co., Shanghai, China called to inquire
about the late delivery of the spare parts ordered to repair our printing
machine. We are awaiting his quick reply.” Please give him the
message as soon as possible. It’s so urgent. You see, we can’t resume
production without fixing the printing machine with these parts.
Ms. X: I can understand, sir. I promise I’ll l et him know at the earliest possible time.
Zhang Sheng: Thanks a lot. Good-bye!
Ms. X: You are welcome. Bye!
Reference Key for Simulated Test of Chapter 4
Section A
Sample Talk
The scheduling1 of appointment is very important in western culture.
If you want to visit somebody or invite somebody for a business interview, the best way is to make an appointment with him in advance, because most westerners often keep a strict personal schedule. They welcome neither unexpected visitors nor abrupt invitations. Usually they keep three schedules: one for daily events, one for weekly planning, and one for long term planning. They live and work according to the schedules. Making an appointment shows our respect for this cultural custom in the way we are asking him to fit our meeting in their time allotment2 instead of intruding3 rudely.
Before making an appointment, you must know the full name and title of the person you want to meet or invite. If necessary, you can check with his secretary. All the appointments should be double-checked for accuracy. The time, place, names of the participants should be verified4.
Attaching great importance to punctuality, westerners won’t change the appointment at will5. Never find excuses such as a traffic jam, since you should have thought about that and started much earlier. However, once such a thing happens, you should inform the other party immediately so as not to keep them waiting. This is the most basic common sense for appointment etiquette6. Apology afterwards is not encouraged for it will result in the displeasure of your partner. In general, it is very impolite for you to fail to keep an appointment. So it’s advisable that you’d better keep the appointment once you’ve made it.
Notes:
1.schedule: arrange something for a certain time为某事安排时间
2.allotment: action or amount of time, money, etc given as a share of what is
available分配；分派
3.intrude: put oneself into a place or situation where one is unwelcome or unsuitable
打搅；侵扰
4.verify: check; make sure that something is true or accurate证实；核对
5.at will: as one pleases随意；任意
6. etiquette: the formal rules for polite behaviour in society or in a particular group礼
节；礼仪
Section B
Reference Key for Sentence Interpretation from Chinese to English：
1．如果合适的话，我想在明天上午十点召集所有经理们开会。
I want to set up a meeting of all the senior managers at ten tomorrow morning if it suits all.
2．您想让我明天早上打电话提醒你来赴约吗？
Would you like me to phone tomorrow morning to remind you of your appointment?
Section C
Sample Dialogue
Mr. Gilbert: Hello. Miles Trading Co., Ltd. Can I help you?
Ma Ying: Hello. I’d like to speak to the Manager Mr. Gilbert, please.
Mr. Gilbert: Speaking.
Ma Ying: Good morning, Mr. Gilbert. This is Ma Ying, Secretary of the Qicai/Seven Color Children Garments from China. Our Sales Manager would like to
make an appointment with you to discuss the contract on children
garments you are going to order from us.
Mr. Gilbert: That’s fine. Let me check my schedule. Wait a minute… I’ll be available next Tuesday afternoon and Thursday morning. Let’s make it Tu esday
afternoon then.
Ma Ying: Tuesday afternoon? If I’m not mistaken, our sales manager will be on a business trip to Shanghai. He is scheduled to come back on Wednesday.
Maybe next Thursday will suit us both.
Mr. Gilbert: You are right. So I’ll go to your office at 9:00 o’clock sharp next Thursday morning for the discussion.
Ma Ying: It’s settled. We’ll be awaiting you. Have a good day!
Mr. Gilbert: Have a good day!
Reference Key for Simulated Test of Chapter 5
Section A
Sample Talk
It often happens one has to make changes to the plan or arrangement previously1 made. When this occurs, you should inform the business partners concerned as soon as possible, explain in detail the reasons for the changes of the plan and try to obtain the understanding and consent2of the other party.
Always remember civility3 costs nothing. Make an apology for the inconvenience or trouble brought to them if the changes have to be made because of your conduct4. Thus your business partner would accept the alteration with less displeasure.
In addition, you’d better tell the other party in person especially when important business activities are concerned. Leaving a message won’t do in such a situation. When telling in person, your explanation is more explicit5 and direct and you can get the response immediately so as to proceed with6further arrangements. More importantly, telling in person shows you pay due respect to your partner and take the matter seriously.
Notes:
1.previously: before the present time先前；以前
2.consent: agreement; permission同意；允许
3.civility: act of politeness礼貌；客气
4.conduct: the way a business, activity etc is organized行为；管理或经营的方式
5.explicit: clearly and fully expressed明确而详细的
6. proceed with: begin or continue something开始或继续做某事
Section B
Reference Key for Sentence Interpretation from Chinese to English：
1. 这仅仅是我们为你起草的一份初步日程安排计划。
This is only a copy of the tentative itinerary we drafted for you.
2. 让工作有条不紊地展开，削减那些无意义的事务。
Be well-organized and reduce non-strategic tasks.
Section C
Sample Dialogue
Zhao Yang: Hello. Mr. Browning. I’m asking on behalf of my company whether the 500 air conditioners we’ve ordered are ready for shipment. David Browning: I was about to inform you about this. I’m very sorry to tell you that we are now out of stock of the make you ordered. You see, there is
an exceptional high demand for air conditioners due to the
prolonged hot weather during this season.
Zhao Yang: That’s too bad. We are running out of stock.
David Browning: The further supply will be available by the end of this month. If you could wait until then, we would deliver promptly the goods you
need.
Zhao Yang: Still 20 days to wait? That’ll be too long. We’ll miss the best selling season by then.
David Browning: Would you consider similar electric items we have recently produced? As one of our regular customers…
Zhao Yang: Sorry to interrupt you. Is the quality as good as the items we’ve been ordering?
David Browning: Even better! Since you are one of our regular customers, you will be able to earn a special discount of 2% plus immediate shipment. Zhao Yang: Sounds great! But I’ve to consult my boss before I can give you a positive answer.
Reference Key for Simulated Test of Chapter 6
Section A
Sample Talk
The first step is to make hotel reservation in advance. You can ask the customer’s preference 1 beforehand. When asked to make recommendations, give details of the hotels such as the star level, location, discount, etc.. Reserve one room for one guest to ensure their privacy and avoid the suspicion2of being gay. Being thrifty3might lead to misunderstanding in business reception.
Meeting the customer at the airport is an important step. Formal dressing is preferred to impress the customer with a good individual and corporate image. V olunteering to help with the luggage would show your care and warm-heartedness. On the way to the hotel, you can talk about the scenery you pass, development of the city, etc. to avoid the embarrassment of silence.
Showing the customer around the company largely decides the business success. Therefore, this step should be treated with great care and deliberation4. Try to be courteous and friendly in conduct, straight and exact in reply. In order to get customers acquainted effectively with the enterprise and products within a short time, don’t forget to distribute your brochure and catalogue.
As for arranging entertainment, don’t take matter into your own hand, but ask the customer’s opinion first. Otherwise the customer may feel at a loss5 or bored. You are not supposed to leave the customer alone. Sending a lively, sociable company6 is not only helpful for further negotiation, but also enhancing the customer’s confidence in the host.
When seeing the customer off, in addition to making farewell—“Keep in touch,” “Have a pleasant journey,” some souvenirs7 such as tea, fine china, silk products will often remind the customer of the visit.
Notes:
1.preference: liking for something more than something else喜好；偏爱
2.suspicion: a feeling of doubt or uncertainty about something, especially about how
good or true it is怀疑；涉嫌
3.thrifty: careful or economical in use of money or resources节约的；节俭的
4.deliberation: carefulness审慎；谨慎
5.at a loss: puzzled; not knowing what to do or say不知如何是好；茫然；困惑
https://www.doczj.com/doc/a55698773.html,pany: person that you can talk to or who stop you feeling lonely陪同souvenirs: thing taken, bought or received as a gift, and kept to remind one of a person, a place or an event纪念品；纪念物
Section B
Reference Key for Sentence Interpretation from Chinese to English：
1. 向前一直走到拐角处的邮局，其右边第三条街便是。
Follow your nose（或Go straight on）until you get to a post office on the corner.
It’s the third on the right.
2. 按下这个按钮，投进钱币；然后等到绿色指示灯亮起。
Press this button. Put your money in. And then, wait for the green light.
Section C
Sample Dialogue
Li Fang: Barbara, would you like to try this dish?
Barbara: Um, delicious. I like this sweet and sour taste. What’s this dish called?
Li Fang: “Yu xiang rou si” in Chinese or Fried Pork Slices with Fish Flavor, a very popular dish in Sichuan cuisine.
Barbara: I like Chinese food very much. Actually I’m eager to learn to make a Chinese dish or two if it isn’t too difficult.
Li Fang: No, not so difficult as you expected. First, you prepare the ingredients: pork, green pepper, carrot, fungus all shredded, Chinese onion and ginger finely
chopped; sugar, vinegar, soy sauce, salt and starch mixed together. Last but
not least is the thick-broad-bean sauce, a local product of Sichuan which
gives this dish its unique flavor.
Barbara: Where can I get this Sichuan-made sauce?
Li Fang: Don’t worry. It can be easily obtained in any supermarket here in Beijing.
When the above preparation is done, we are coming to the cooking stage.
Heat the wok on the stove, pour some oil, put the pork in first and stir. Next,
put in the broad-bean sauce, Chinese onion and ginger. When you smell the
fragrance, put in the vegetables and keep stirring. Finally pour in the mixed
sauce.
Barbara: Now the dish is ready to serve. Red and bright in color, sweet, sour and spicy in taste, we can enjoy the tender pork with rich fish flavor. I can’t wait to
have a try.
Li Fang: You’ll make a good cook.
Reference Key for Simulated Test of Chapter 7
Section A
Sample Talk
Before going on a business trip, you have some preparations to make—making both airline and hotel room reservations, getting ready business documents, itinerary1, products samples, gifts for the customer, clothes for change and other personal stuff.
When the day comes, be sure to leave for the airport two hours ahead of the departure in case of a traffic jam. When at the airport, get your ticket and passport ready for checking in2. After boarding the plane, you find your seat, fasten your belt and now relax.
Upon arrival, you can hire a taxi and go directly to the hotel you have booked. Refreshed3 with some rest, you inform your business partner of your arrival. Next few days you are engaged in the “business” you are here for.
When it’s time for you to return, pack up everything in your suitcase and check out of4the hotel. Don’t forget to leave the room attendant som e tip if you are abroad. Again you must leave for the airport much earlier than the departure time. Whether you’ve made it5or not, now that you are homebound6, you won’t feel bad. After a few hours or longer, you’re back home.
Notes:
1.itinerary: plan for, or record of, a journey; route旅行的计划或记录；旅行线路
2.check in: register as a guest at a hotel or as a passenger at an airport（为住旅馆或
登机）办理登记手续
3.refresh: give new strength or vigour to somebody or something使恢复；使振作
4.check out (of): pay one’s bill and leave a hotel办理旅馆付账及退房手续
5.make it: to be successful in a particular activity or profession 事业或某项活动获
得成功
6. homebound: heading for home准备回家
Section B
Reference Key for Sentence Interpretation from Chinese to English：
1.按你的要求，我们为你预订了带浴室的单人房间。
At your request, we have reserved/ booked a single room with bath.
2. 我想现在结账。请记到我的账上。
I’d like to check out now. Please charge it to my bill.
Section C
Sample Dialogue
Agent: What can I do for you, sir?
Guo Mingde: This is the United Airlines, right?
Agnet: Yeah.
Guo Mi ngde: I’d like to book one seat to Boston on a flight leaving sometime before next Wednesday.
Agent: I’m afraid you can’t fly non-stop, sir. You’ll have to change flight in Los Angeles.
Guo Mingde: No problem.
Agent: There’s a flight leaving Guan gzhou next Tuesday at 11:30 a.m.
Guo Mingde: That’s fine with me.
Agent: Your name, please?
Guo Mingde: Guo Mingde, G-U-O, M-I-N-G-D-E.
Agent: Would you prefer first class or economy?
Guo Mingde: Economy, please.
Agent: The exact air fare is ￥4657.
Guo Mingde: Here you are.
Agent: Here is your ticket and your change. Have a nice trip.
Guo Mingde: Thank you very much indeed.
Reference Key for Simulated Test of Chapter 8
Section A
Sample Talk
If people want to find a job, they have to know where people are wanted. There are several ways to get the right information for job vacancies1 nowadays. They can go to the job markets/fairs2which are regularly held. There they may have a better chance for hundreds of employers attend. Another simple and efficient way to look for a job is to check the “Help Wanted” section from the newspapers. Luckily, they may find something interesting. If they are bold3 enough, they can go directly to, phone or write to various companies or firms to inquire about the vacant positions. For the shy people, the Internet provides them the convenient and easy way to find a job. A mouse clicking saves them time and energy and embarrassment of being turned down4.
When they find the job vacancy to their liking, they can send their resume and job application to the employer. An appropriate resume decides whether the applicant will be given an opportunity for an interview or not. The resume should include the applicant’s personal data, such as name, address, contact number,etc., educational background, work experience, interests and hobbies. Long resumes are not necessary as the employers don’t have time to go through hundreds of resumes carefully. In addition, the resume should be neat5 and tidy. Mistakes in spelling and format6, even wrinkles7and stains8are not to be tolerated9by the would-be employer. Finally, be honest and realistic in the resume.
Once they are notified of10an interview, they are regarded as the candidates for the position. Make sure to strive for11 a successful interview. They need to be careful of their personal appearance. Formal12dressing is important. Appearance isn’t everything, but it’s the first thing an interviewer notices about you. Try to be natural, alert13 and interested. Keeping a stead y eye contact with the interviewers shows one’s honest and confident. Have a good study of the company before going to learn its business, products, history and so on. The employer will be favorably impressed with your sincerity and keenness in joining in their organization.
If people follow these three steps carefully, I’m sure they are not far from getting a satisfactory job.
Notes:
1.vacancies: unfilled position or post空职;空缺
2.job markets/fairs: gathering of employers in a place regularly held where job
seekers can go look for jobs人才市场/招聘会
3.bold: confident and brave自信勇敢的；大胆的
4.turn down: reject or refuse to consider拒绝；不理会
5.neat: done carefully整齐的
6.format: the way in which something is organized or arranged格式
7.wrinkles: raised fold in a piece of paper皱纹;褶皱
8.stains: dirty mark污迹;污点
9.tolerate: be able to accept something unpleasant even though one does not like it
容忍
10.notify sb of sth: 通知某人某事
11.strive for: try very hard to achieve something为实现某事物努力
12.formal: following accepted rules of behavior正式的
13. alert: attentive and quick to think or act机敏的
Section B
Reference Key for Sentence Interpretation from Chinese to English：
1. 求职时，你必须提供申请信、简历以及其他相关文件。
When applying for jobs, you are required to submit / you must submit a covering letter, a resume or CV and other related documents.
2. 我有充沛的精力、高涨的工作热情和许多新想法。
I’m very energetic, enthusiastic and have a lots of new ideas.
Section C
Sample Dialogue
Andy Zhou: Won’t you sit down, Mr. Chen?
Chen Ping: Thank you. I came in answer to your ad for a salesman.
Andy Zhou: What qualifications do you have for department store work?
Chen Ping: I worked in a small department store last winter vacation, and my undergraduate major is business administration.
Andy Zhou: In what department did you work?
Chen Ping: Men’s Shoes.
And y Zhou: We don’t have any vacancies there at the moment. Do you happen to know anything about sporting items?
Chen Ping: Well, I’m a big sports fan, if that’s any qualification.
Andy Zhou: Sounds great. Suppose an angry customer came to complain about a broken badminton racket he had just bought, how would you deal with
it?
Chen Ping: I think, in the first place, I should receive him politely and try my best to calm him down. Next I examine the racket to see if it’s really the
case. Then I ask to see the receipt to check if it was bought in our store
and if it is still under warranty. If it is, I’ll make a sincere apology first
and replace with a new pair.
Andy Zhou: It seems you’ll make a good salesman. When are you able to start to work?
Chen Ping: R ight away. Tomorrow if you’d like.
Andy Zhou: You mean you’re immediately available? OK. However, we naturally want to interview the other applicants before we make any final
decision. We’ll call you.
Chen Ping: Thank you, sir! I hope to hear from you soon.
Reference Key for Simulated Test of Chapter 9
Section A
Sample Talk
Dealing with the complaints of the customers is a knotty2problem. It needs tact3, sincerity and understanding. If not done well, you may lose the customer; if done well, you’ll win a regular customer. The general principles are being polite to the complainants, patient in explanation and cooperative in solving the problem so as to reach the result that the customers come with anger but leave with contentment4.
Sometimes it’s easier said than done. Dealing with customers friendly in attitude and reasonable in demand might be easy so long as you are courteous5 and sympathetic.
However, there is no lack of irritable, hot-tempered customers who make unjustified6 charges7against the product, company or salespeople. What to do? You should be more patient and polite. Never lose your temper no matter how you are wronged.
You should try to calm him down first. Then figure out the cause of the problem and try to solve the problem to his satisfaction. If not possible, you should make a sincere apology and move the customer into believing that you’ve done your utmost8to help him. Don’t worry you may lose the customer. On the contrary, he’ll come back for you’ve won back his confidence.
Notes:
1.heed: pay attention to注意；留心
2.knotty: difficult; puzzling棘手的；困难的
3.tact: skill at not offending people or at gaining goodwill by saying or doing the
right thing言行策略；言行得体的技巧
4.contentment: state of being satisfied满足；满意
5.courteous: polite; having or showing good manners客气的；彬彬有礼的
6.unjustified: unfair不公平的；不公正的
7.charge: claim that a person has done wrong指责；指控
9. do one’s utmost: do or try as much as one can竭力；竭尽所能
Section B
Reference Key for Sentence Interpretation from Chinese to English：
1. 如果有人投诉，你应表现得乐于给予帮助。
If someone is making a complaint to you , try to show your willingness to help.
2. 鉴于我们的友好业务关系，我方将赔偿你方的短重索赔。
In view of our friendly business relations, we are to meet your claim for short weight.
Section C
Sample Dialogue
Gucci Rico: I’d like to speak to Mr. Liu Xing, please.
Liu Xing: Speaking. Who’s calling, please?
Gucci Rico: This is Gucci Rico from Starlight Shopping Mall, Italy.
Liu Xing: Hello, Mr. Rico. How’ve you been? The silk blouses and scarves are making good profits for you, I suppose?
Gucci Rico: I’m fine, but the silk products are not.
Liu Xing: Did anything go wrong?
Gucci Rico: When the goods arrived, we found the packing boxes were damaged and looked as if they had been broken open in transit. Quite a few blouses
were crushed or stained and cannot be sold as new articles in our shops.
Furthermore, we found that forty scarves had been stolen. We will fax
you a written complaint with a list of the damaged and missing articles
attached, and the consignment will be put aside until we receive your
instructions.
Liu Xing: This is quite unexpected. We apologize for the inconvenience it has caused you. Would you please return the whole consignment to us and we’ll ask
the shipping company to inspect the damage so that they can arrange
compensation. From our previous transactions, you will realize that this
sort of problem is quite unusual. I hope this incident will not affect our
business relationship.
Unit 1希望与要求 Part 1 1. We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods . 我们希望在保证质量、互惠互利以及交易彼此需要的货物的基础上和你们建立业务关系。 2 .In order to extend our export business to your country we wish to enter direct business relations with you. 为了扩大我们在贵国的出口业务，我们希望和你们建立直接贸易关系。 3. Our hope is to establish mutually beneficial trading relations between us . 希望在我们之间能够建立互惠互利的贸易关系。 4. We looking forward to further extensions of pleasant business relations. 我们期待进一步保持愉快的业务关系。 5. It?s our hope to continue with considerable business dealing with you. 我们的希望是和你们保持可观的生意往来。 6. We looking forward to receiving your quotation very soon. 我们期待尽快收到你们的报价单。 7.I hope you see from the reduction that we are really doing our utmost. 我希望你能够看到我们事实上已经作出了最大程度的让价。 8.We hope to discuss business with you at your earliest convenience. 我们希望在你方便的时候和你洽谈业务。 9.We wish to express our desire to trade with you in leather shoes. 我们非常希望和你进行皮鞋的买卖生意。 10.We look forward to your early reply and trust that through our mutually cooperation we shall be able to conclude this transaction with you in the near further. 我们期待您的及时反馈，并且相信通过互相之间的合作，我们会进行越来越多的交易。 11.I hoped we can do business together and looking forward to hearing from you soon. 希望我们可以一起做生意，期待尽快得到您的回答。 12.I hoped we can cooperate happily. 希望我们合作愉快。 13. I hoped we can continue our cooperation. 希望我们能够继续合作。 14 .We sincerely hope that this transaction will turn out to the satisfaction of both parties. 我们真诚地希望本次交易双方都能满意。 15.We hoped that this market trend will continue. 希望市场形势能够继续保持。 Part Two 16 .It is hoped that you will seriously take this matter into consideration and let us have your reply soon. 希望你慎重考虑一下这个事情，并且尽快给我们一个回复。 17 .We hoped that you will deal with our request honestly. 希望你们能公正地处理我们的请求。 18. We hope to receive your immediate answer. 希望尽快得到你们的答复。 19. We are looking forward to having your early reply to this matter. 我们期待你们的尽快答复。 20. We hoped that this dispute can be settled through friendly negotiation without be submit for arbitration. 希望此次争端可以通过友好协商的方式解决，而不是通过仲裁的方式解决。 21. We look forward to your settlement at early date . 希望你们尽早进行结算。 22. Your early settlement of this case will be appreciated. 感谢您的早日结算。 23. We hoped you can settle the claim as quickly as possible. 希望尽快解决债权问题。 24. We hoped that there will be no repetition of this kind of trouble in the future . 希望以后不再会有这种麻烦。 25 .We expect that you will offer us a lower price as soon as possible. 我们期待你们能够尽快给我们一个比较低的价格。 26. We hoped that the matter can be brought to a satisfactory conclusion. 我们希望这个事情能够得到满意的结果。 27. I do hope this undesirable incident will not stand in the way of our future business. 我不希望这个令人不快的意外不会妨碍我们以后的生意。 28.We hope this matter will not effect our good relations and future dealings. 我们希望这件事不会影响我们良好的关系和以后的生意。 29. I wished this business will bring benefit to both of us. 希望这个生意对我们双方都有益。 30. We hoped this incident will not bring any harm to our pleasant relations. 希望这个意外不会伤害我们之间的良好关系。 Unit 2 产品介绍 Part One 31. This model of typewriter is efficient and endurable , economical and practical for middle school students. 此款打印机高效，耐用，经济特别适合与中学生使用。 32. The computer we produced is characterized by its high quality, compact-sized, energy-saving and it? also easy-to-learn and easy-to-operate. 我们生产的电脑以高品质，结构紧凑，节能，学习操作简易而著称。 33.They are not only as low-priced as other makers, but they are distinctly superior in the following respects . 我们的产品不仅与同等产品一样价位低廉，而且在以下一些方面更具有先进之处。
第 2讲 要求对中文词组或句子进行翻译。要求应试者有相关词汇的积累，表达能力的体现及习惯用语的熟练程度。单词拼写要求准确，句子要求通顺无误。 共10题，15分。 1．具体询盘 2．百分之二的佣金 3．商品目录 4．出口单证 5．目的港 6．原产地证书 7．包装要求 8．供我方参考 9．即期信用证 10．品质超群 11.工艺精湛 12.在中国议付有效 13.警告性标志 14.装箱单 15.业务（贸易）伙伴 16.国有公司 17.商品检验 18.预约保险单 19.剪样 20.中国产地证 1.现金折扣 2.短装 国际商务英语等级考试（初级） 汉译英 小测 备考单词句子
3.单价 4.续订单 5.即期装运 6.中国保险条款 7.商会 8.零售网点 9.实盘 10.一式三份 11.保险代理人 12.销售包装 13．发货人 14．保险凭证 15．贴身包装 16．出口订货 17．承兑 18．欧洲主要港口 19. 行名录 20. 带插图的商品目录21．收货人 22．平安险 23．账户 24．预约保险 25．指示提单 26.（资信）证明人27.做工；工艺 28.可供数量 29.轻工业产品 30.单证 31.小保单 32.首次询盘 33.数量折扣 34.交货条件 35.保险费 36.拼箱货 37.海运 38.行业杂志 39.保兑的、不可撤销的信用证 40.现金折扣 41.佣金 42.发票金额 43.运输标志 44.分批装运 45.装运单据 46.已装船通知 47.租船 48.商业信用 49.资信证明人 50.战争险 1.我方相信这些预防措施可防止货物再次出现损坏。 We believe that these precautions will be able to prevent a recurrence of damage. 2.我方已通知银行将该笔款项记入你公司账户的贷方。 We have instructed the bank to credit the amount into your account. 3.整套清洁已装船提单。 a full set of clean shipped /shipped on board bills of lading 4.该商品的报价为每打上海港船上交货价18美元。 This article is quoted at US$18.00 per dozen, FOB Shanghai. 5.兹授权你方按发票金额向该银行开立45天远期汇票。 You are authorized to draw on the bank at 45 days for the amount of the invoice value.
★绝密·考试前严禁任何人翻阅 全国外经贸从业人员考试 国际商务英语等级考试（初级） 试题册 考试时间：2014年5月31日 09:30-11:30 ※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※ 考生姓名： 准考证号： 考点（考区）： 注意事项 一、考生将姓名、身份证号、考试项目、考点（考区）、准考证号填涂在试题册及答题卡（答 题纸）相应位置。 二、考生在规定考试时间内做完试题册上的试题，并将答案填涂在答题卡（答题纸）相应位 置，写在试题册上的答案一律无效。全部答题时间为120分钟。 三、考生在答题卡上作答时，切忌超出答题区域。如因超出区域作答导致答题卡失效，由考 生个人负责。客观题按题号顺序进行填涂，主观题在每题左上角写清题号按顺序作答。 凡因题号不清导致考试成绩有误，由考生个人负责。 四、考生不得将试题册、答题卡（答题纸）带出考场。考试结束，监考员收卷后考生方可离 开考场。 五、考生注意对自己的答案保密。若被抄袭，一经发现，后果自负。
★请将答案写在答题卡上，答案写在试卷上无效。 一、客观题（本大题有60小题，每小题1分，共60分） [1-20] Listening: 20%（听力，20分） Section A Directions: Listen to the following dialogue and choose the correct word or words to fill each gap from A,B,C or D. This section accounts for 5 points. Each question will be read twice. Mike: It would be nice to see you again, Mary. Are you free on Sunday evening? Mary: I’ m sorry, I’m not. I’ve got to visit my aunt 1 . Mike: Oh, that’s a pity. Monday’s difficult for me. What about Tuesday evening? Mart: Tuesday’s bad for me as well. I’ve got to go to a meeting. Mike: Wednesday then? Mary: No, Wednesday’s out for me, I’m afraid. I’ve got to 2 and do some work. I really must. Mike: Oh, that’s a shame. Well, I can’t 3 Thursday. What about Friday? Mary: I’m 4 sorry. I’ve got to go out for dinner on Friday. Mike: Have you got to? Can’t you get out of it? Mary: I’m afraid not. I’ve simply got to go. Mike: Well, it looks as if we’ll have to wait till next week then. Mary: Yes, I’m sorry, Mike. Look, I must go now. I have to meet Lisa in ten minutes. Ring me next week 5 . Mike: Fine. Try and keep an evening free for me. 1．A. in the hospital B. in hospital C. in hotel D. in hostel 2．A. stay in B. staying C. stay D. sleep 3．A. make that B. make this C. make D. make it 4．A. outright B. awfully C. really D. totally 5．A. some time B. sometimes C. sometime D. some times Section B Directions: Listen to the following passage and choose the correct word or words to fill each gap from A,B,C or D. This section accounts for 5 points. Each question will be read twice. For international investors, the decision to invest in a foreign country, whether to establish or 6 a plant or a sales network, or to purchase stocks or bonds, is a difficult one. Before they make the decision to invest abroad, international investors will have to make sure that the
《商务英语口语900句》 出版发行：广东世界图书出版公司 ISBN 7-5062-6878-7/H.0471 中国加入WTO以后，急需培养一大批既懂得国际经贸知识，又熟练掌握商务英语的人才。为了让更多的经贸人员尽快适应我国对外贸易迅速发展的经济形势，我们编写了《商务英语口语900句》一书。 本书市作者对自己多年商贸英语教学实践和商务世纪现场谈判经验的总结，涉及范围全面，内容充实，语言规范、景点，适用面广，实用性强，可以说不但是一本理想的商务口语培训教材，也是一本非常实用的对外经贸业务人员的必备工作手册。 本书共由30各单元组成，每个单元设计了20-40个句子不等，其中有30或40 个句子的单元又分成了两个部分，以减轻学员在学习时的心理负担。 本书同时配有长期在中国从事英语口语教学的美国口语教师配音的cd，以便学院边听边学，帮助他们尽快掌握商务英语会话的各种技巧，同时也可以提高自己的语音语调水平。 目录： Unit 1 希望与要求 Unit 2 产品介绍 Unit 3 业务范围介绍 Unit 4 承诺 Unit 5 询盘 Unit 6 报盘 Unit 7 还盘 Unit 8 对还盘的反应 Unit 9 要求优惠 Unit 10 给予优惠 Unit 11 双方让步 Unit 12 订货及确认 Unit 13 请求代理并说明代理理由和代理能力 Unit 14 对代理请求的回应 Unit 15 代理条件和要求 Unit 16 合同 Unit 17 卖方对支付方式的要求 Unit 18 买方的支付方式 Unit 19 保险 Unit 20 对包装的建议及要求 Unit 21 告知客户包装所用材料、方式及其质量保证 Unit 22 货运通知 Unit 23 货运要求及答复
全国外经贸从业人员考试 国际商务英语等级考试（中级）试卷 2009年12月 Ⅰ．Listening: 20%（听力，20分） Section A Directions:“ alike”and “different” Listen to the descriptions, and then listen to each question. Circle around “yes” or “no”. This section totals five points. 1. yes no 2. yes no 3. yes no 4. yes no 5. yes no Section B Directions: Here is part of the dialogue between Mr. Charles Wright and Tom Yang, listen to the tape and fill in the blanks with the words you have just heard. This section totals 10 points. Wright: Well, Mr. Tom, what do you think of our （1）? 国际商务英语等级考试（中级）试卷第1 页（共14页）
Yang:Quite （2）, Charley. I enjoyed having a look. Yang:Good. Tom, what do you think? Do you have an idea of what（3）you want to order? Yang:Charley, if the （4）is right, we?re prepared to order （5）of each model. Wright: I know you?ll be （6）that you came to Quality Machine Tools. Like our name sys, our machine tools are of the highest （7）. Tom, l think if you look into the （8）, you?ll find that our prices compare （9）. Yang: I?m afraid that l can?t agree with you, Charley. l have looked into the market. Although your machines are of high quality, your prices are much too high. Like that I said, a 5% （10）in price would make it more acceptable. Section C: Directions:Listen to the tape and translate the sentences into Chinese. This section totals five points. 1. . 2. . 3. . 国际商务英语等级考试（中级）试卷第2 页（共14页）
国际商务英语口语积累 一、商务： what time would be convenient for you? 你看什么时间比较方便？ I'd like to suggest a toast to our cooperation. 我想建议为我们的合作干一杯。 Here is to our next project! 为我们下一个项目干杯！ would you please tell me when you are free? 请问你什么时候有空？ gald to have the opportunity of visting your ompany and I hope to conclude some business with you。 很高兴能有机会拜访贵公司，希望能与你们做成交易。 what I care about is the quality of the goods. 我关心的是货物的质量。 please have a look at those samples. 请给我看一下那些样品。 I'd like to know any business connections abroad. 我想多了解一些你们公司。 I would be happy to supply samples and a price list for you. 我很乐意提供样品和价格单给你。 can I have your price list? 你能给我价格单吗？ will you give us an indication of prices? 你可以给我报一个指示性的价格吗？ I am in charge of export business. 我负责出口生意。 I'm thinking of ordering some of your goods. 我正考虑向你们订货。 what about the prices? 那价格方面怎么样？
国际商务英语等级考试（中级）试卷Ⅰ．Listening: 20%（听力，20分） Section A Directions:In this section, you will hear a passage. Listen carefully and decide whether the statements are true or false. Then write down “T”for “True”or “F”for “False”in the brackets for each statement. This section totals 5 points. （）1. Computers can help man complete many hand tasks. （）2. You can contact your friends in a second by E-mail. （）3. Some clever hackers can find ways to transfer dollars by E-mail. （）4. Computers have brought a great change into the world, they always do us benefit. （）5. New technology has both bright side and dark side. Section B Directions: In this section, you will hear five English sentences. Listen carefully and translate them into Chinese. This section totals 10 points. 1 __________________2345 Section C Directions:In this section, you will hear five short conversations between two speakers. At the end of each conversation, a third voice will ask a question. Read the four Choices and decide which is the correct answer to the question you have heard. Then write down the right answer in the brackets for each question .This section totals 5 points. （）1. A. It’s sunny day B. He doesn’t think it’s going to rain. C. He will take an umbrella. D. It won’t rain according to the weather forcast.
英文自我介绍终身受益 Good morning ! It is really my honor to have this opportunity for an interview, I hope i can make a good performance today. I'm confident that I can succeed. Now i will introduce myself briefly I am 26 years old,born in shandong province . I was graduated from qingdao university. my major is electronic.and i got my bachelo r degree after my graduation in the year of 2003. I spend most of my time on study,i have passed CET4/6 . and i have acquired basic knowledge of my major during my school time. In July 2003, I began work for a small private company as a technical support engin eer in QingDao city.Because I'm capable of more responsibilities, so I decided to chan ge my job. And in August 2004,I left QingDao to BeiJing and worked for a foreign enterprise as a automation software test engineer.Because I want to change my working environme nt, I'd like to find a job which is more challenging. Morover Motorola is a global com pany, so I feel I can gain the most from working in this kind of company ennvironme nt. That is the reason why I come here to compete for this position. I think I'm a good team player and I'm a person of great honesty to others. Also I a m able to work under great pressure. That’s all. Thank you for giving me the chance. 自我介绍(self-introduction) 1.Good morning. I am glad to be here for this interview. First let me introduce mysel f. My name is ***, 24. I come from ******,the capital of *******Province. I graduat ed from the ******* department of *****University in July ,2001.In the past two ye ars I have been preparing for the postgraduate examination while I have been teachi ng *****in NO.****middle School and I was a head-teacher of a class in junior grad e two.Now all my hard work has got a result since I have a chance to be interview b y you . I am open-minded ,quick in thought and very fond of history.In my spare tim e,I have broad interests like many other youngsters.I like reading books, especially th ose about *******.Frequently I exchange with other people by making comments in the forum on line.In addition ,during my college years,I was once a Net-bar technicia n.So, I have a comparatively good command of network application.I am able to oper ate the computer well.I am skillful in searching for information in Internet.I am a foo tball fan for years.Italian team is my favorite.Anyway,I feel great pity for our country’s team. I always believe that one will easily lag behind unless he keeps on learning . Of course, if I am given a chance to study ****** in this famous University,I will sta re no effort to master a good command of advance ******. 2.Good afternoon .I am of great hornor to stand here and introduce myself to you .Fi rst of all ,my english name is ...and my chinese name is ..If you are going to have a job interview ,you must say much things which can show your willness to this job ,su ch as ,it is my long cherished dream to be ...and I am eager to get an opportunity to do...and then give some examples which can give evidence to .then you can say som ething about your hobbies .and it is best that the hobbies have something to do with
8A Uni--20--20学年第一学期工作计划9864 国际商务英语等级考试（中级）试卷 Ⅰ．Listening: 20%（听力，20分） Section A Directions:In this section, you will hear a passage. Listen carefully and decide whether the statements are true or false. Then write down “T” for “True” or “F” for “False” in the brackets for each statement. This section totals 5 points. （）1. Computers can help man complete many hand tasks. （）2. You can contact your friends in a second by E-mail. （）3. Some clever hackers can find ways to transfer dollars by E-mail. （）4. Computers have brought a great change into the world, they always do us benefit. （）5. New technology has both bright side and dark side. Section B Directions: In this section, you will hear five English sentences. Listen carefully and translate them into Chinese. This section totals 10 points. 1 __________________2345 Section C Directions:In this section, you will hear five short conversations between two speakers. At the end of each conversation, a third voice will ask a question. Read the four Choices and decide which is the correct answer to the question you have heard. Then write down the right answer in the brackets for each question .This section totals 5 points. （）1. A. It’s sunny day B. He doesn’t think it’s going to rain. C. He will take an umbrella. D. It won’t rain according to the weather forcast. （）2. A. She didn’t notice the coin collection. B. Betty probably collected the coins. C. She doesn’t like Bill’s collection of coins. b1
全国国际商务英语考试（二级） 继续教育考核测试（考官卷） 选择题：将正确答案前的字母填写在空格上。 1．在口语考试中，每两名考生为一组，每组考试时间约。 A. 8分钟 B. 12 分钟 C. 10分钟 2．当考生甲、乙进入考场后，考官甲。 A. 宣读Section A部分的考试要求 B. 确认考生姓名和考号 C. 与考生们打招呼，并要求其上交评分卡 3．考官甲拿到考生上交的评分卡后，考官甲。 A. 示意考生开始考试 B. 要考生抽取考题 C. 拿到“口试评分卡（总体评分）”，将“口试评分卡（分项分数）”递给考官乙 4．Section A, Section B 和Section C考试内容分别是。 A.口头陈述、热身对话、考生间对话 B. 热身对话、口头陈述、考生间对话 C. 考生间对话、热身对话、口头陈述 5．考官甲开始对第一组考生进行Section A的考试时，考官甲从备选题目中任选2~3个向考生甲提问后，考官甲。 A.用同样的问题向考生乙提问 B.再从备选题目中任选2~3个其他问题向考生乙提问 C.用备选题目中的最后两题向考生乙提问 6. 考生准备Section B考试时准备时间为。 A.1分钟 B. 2分钟 C. 3分钟 7. 考官甲引导考生甲做口头陈述的时间为。 A.1分钟 B. 2分钟 C. 3分钟 8. 考生进入备考室后，导考员核对的证件后，。 A. 将两张考官评分卡发给各考生，并指导其填写姓名和准考证号 B. 让考生甲抽取Section B和Section C的试题，准备两分钟
C. 安排考生甲乙到候考点 9. 导考员在考生甲和考生乙离开备考室约后，安排考生丙和考生丁到候考点。 A. 5分钟 B. 10分钟 C. 15分钟 10. 所有考生考试结束后，两位考官。 A. 将所有考生最终成绩（取考官甲、乙评分卡平均成绩）填入口语考试成绩报告单，并签名 B. 将所有考生最终成绩（取考官甲、乙评分卡成绩之和）填入口语考试成绩报告单，并签名 C. 可离开考场，结束考试 附加题: （可选作） 1、参照考试大纲样题口语考试中口头作文部分，请至少给出两个题目。 2、参照考试大纲样题口语考试中商务会话部分，请给出一个题目。 姓名：联系电话（手机）： 单位名称： 详细通讯地址及邮编： 证书有效期：年月至年月
商务英语口语大全 Document serial number【KK89K-LLS98YT-SS8CB-SSUT-SST108】
赞成. I agree. *比较生硬的说法. I think it's very important. (我认为这个问题很重要.) I agree. (我同意.) I agree with that. I'm with you. *"对,对"、"很好嘛"、"我赞成"、"OK". I'm for it. I don't agree. (我反对.) 我也这样认为. I think so, too. *更口语的说法. Tokyo is too expensive. (东京的物价太贵.) I think so, too. (我也这样认为.) 好哇! Anything you say! Let's see a movie. (我们去看电影吧.) Anything you say! (好哇!) I'm with you. Okay, let's. You're in charge. You're the boss. I agree with you. 没有异议. No objection! 我不反对. I don't have any objection to it. *objection "异议"、"反对"、"不服从"、"反对理由". What do you think of my proposal (你觉得我的建议怎么样) I don't have any objection to it. (我不反对.) I have no objection to it. I don't object to it. No problem here. Sounds alright to me. 我觉得那样很好. That's fine with me. How's tomorrow (明天怎么样) That's fine with me. (我没问题.) That sounds good. Sounds like a good idea to me. 很好! Fine. *这是种常用的表达方式,表示带有"无可挑剔的"、"不错的"、"好的"等语感. How was the proposal (这个建议怎么样) Fine. (很好!) How's everything (一切都好吗) Fine. (很好呀!) Good. It's acceptable. Okay. 那就行了. That's fair. *用于听到对方给予妥 协性的回答时,就对方的意见或行为作出答复, 含有"这样才公平、公正"的语气. How does that sound (那样行吗) That's fair. (那就行了.) Fair enough. 我也有同样感觉. You can say that again. *表示"我 的看法和你完全一致",带有同情的语感. That meeting was awful. (那个会开 得真糟糕.) You can say that again. (我也有同 样感觉.) I'll say. Definitely. 好像挺有意思. Sounds like fun. *接受别人的邀请 或建议时. Let's go out! (我们出去玩吧.) Sounds like fun. (那一定很有意思.) 当然!/一定! You bet! *完全赞成对方所说的事的 语气. Did you study for the test (快考 试了,你准备了吗) You bet. (当然!/一定!) That is for sure. You know it. I'd bet on it. You can bet on it. Bet on it. Of course. It goes without saying. That goes without saying. You betcha. *俚语. 你是反对还是赞成他的主意 Are you for or against his idea 好! Good. *用来向对方表达愉快、批准、同意、满意等心情. How is it (这个怎么样) Good. (好!) It's good. 太棒了! Great! *比good更要强烈地表示"吃 惊的、终于可以松一口气的心情",还带有"得意 洋洋"、"心满意足"的语感. The boss approved my proposal. (老板同意了我的建议.) Great! (太棒了!) That's great! 好主意. Good idea. Let's do this part first. (我们先做这部分吧!) 我反对. I don't agree. *比I can't agree.的 语气还要强烈,给人一种直接反对的印象.