Companies need customers. Some companies provide goods. Such as clothes, cars and food. Other companies provide services, for example insurance, banking information technology or training.
Companies want repeat business, in other words, they want customers to buy from them again and again.to win customer loyalty, many companies have a code of practice, or set of rules, for customer care. The code of practice explains what the customer can expect of the companies. Customers can complain about the service or help they receive, and the goods they buy.
Our personal service（个性化服务）lets you take care of (=deal with) all you banking needs by telephone, at a time and place to suit you, 24 hours a day, 365 days a year.
You can call to check your balance结余结存, pay a bill, discuss a personal loan个人贷款or increase your Visa Card limit. All calls from within the UK are charged at local rates.
Expect sth from/of sb 对某人抱有某种期望
Make a loan of +钱数
Our company employees who make customers unhappy must apologise in person. Our company also has a number of items 项目种类that it can give to customers who are dissatisfied with their service. These range from to 这些种类由到
Our company offers a full range of services to professional customers , companies and organisations. Our trained staff职员can help with everything from individual workstation工作站to planning a complete office. In our company you can purchase购买from the specialist Business Catalogue专门的商品目录, or from the complete range in the store. Optional delivery 可供选择的选择卸货港交易and assembly 装配services are available on require. Enquire at the store for more details.
Public interest ad 公益广告
Social interest 社会公益
Complain to sb about/of sth
Complain that 接宾从
Make complaints. 投诉
Compulsory course 必修课
Optional course compulsory education 义务教育
Port 港口
Discharge goods 卸货
On 一就上演上映
Delivery letter 送信
Inquire into= look into=enquire
Enquire about 询问
What is good about customer service you receive?
Do you have any criticisms 批评责备of the customer service?
Critical eyes 责备的眼光
Business analyst
Mrs 已婚ms 未知miss 未知
Action-packed令人激动的
entitle sb to do sth 给某人权利
At a discount打折
Discount rate贴现率
At any time of the day在一天的任何时间
Be giving to doing 喜欢
More and more shops have late night opening to allow people to shop after work.
Put sth right摆正纠正错误
Exhaust pollution 废气污染
Extended contract 长期合同
Premises 经营场所
Mineral water矿泉水
Would you like us to send you our new catalogue? Shall I arrange for someone to come and see you next week?
I sorry about this. We can , of course, offer you a refund.退款
Would you like to look around the factory?
Check in 办理登机手续
Attendant服务人员侍从随从
Upgrade向上的斜坡升级改善
商务英语整理笔记 询价还价(询盘还盘) inquiry 询盘 offer/quotation 报盘 ※firm offer 实盘 ※non-firm offer 虚盘 ※subject to 以---为准例：我方向你放报实盘，以你方在下周前回复为准。We send you firm offer subject to your reply reaching us before next week. subject to our final confirmation/prior sale/goods being unsold 以我们最后的确认/以前的销售/未出售货物为准(了解即可) This offer is valid/open/good/firm for 3 days.该报价有效期为3天。 counter offer 还盘 offerer 发盘人 offeree 受盘人 ※superior to 比---好superior quality 质量上乘inferior to 不如---- 考点在to The goods is of superior quality.产品质量上乘。 ※sale by trademark/brand/name of origin 按照商标/品牌/产地名销售 discount 打折 e.g. 打7折30% discount Your price is rather at the high side/low side.你的价格高/低。 ※out of stock 缺货 ※supply from stock 供现货 ※supply sb with 例：我方向你方提供100吨核桃现货。We supply you with 100 tons of walnuts from stock. market is firm 市场趋升market is active 市场活跃market is strong 市场坚挺 specialize in +名词专营---- line 行业或职业What’s you line?你从事什么行业？ line 行情out of line of the market 与市场不符合 in line with 和---一致 considerable business 大量生意 Chamber of Commerce 商会 ※CIFC3% London=成本、保险加运费及3%的佣金运至伦敦港口 price list 价目表 平等互利的基础上on the basis of equality and mutual benefit We owe your name and address to +人或公司承蒙-----告知贵公司的名称和地址 有竞争力的价格competitive price ※和其他供应商比较起来，我们的价格更有竞争力。Our prices are more competitive than those of other suppliers.或Our prices compare favorably with those of other suppliers. ※首批订单initial order ※试订单trial order ※place/book an order with sb.向某人订货 常用的贸易术语
单词总结 Bet 1.bet (sth) (on/against sth ) to risk money on a race or an event by trying to predict the result 下赌注（于）用…..打赌 https://www.doczj.com/doc/e55839149.html,ed to say that you are almost certain that sth is true or that sth will happen 敢说八成二 词语扩展 I’ll bet 1．（表示理解）有同感当然 2．（表示不相信对方的话） e.g: “I’m going to tell her what I think of her.” “Yeah. I’ll bet.” I wouldn’t bet on it/don’t bet on it. 不大可能 e.g:”she’ll soon get used to the idea.” “I wouldn’t bet on it!”(很难说) You bet中文解释的确当然 e.g:”are you nervous?” “you bet!”(这还有说) You can bet your life/your bottom dollar （on sth/(that)…..）中文解释肯定毫无疑问 e.g: you can bet your bottom dollar that he’ll be late.（他肯定会迟到） Peer Noun 1. a person who is the same age r who has the same social status as you 身份或地位相同的人同龄人同辈 2. (in Britain) a member of the NOBILITY 英国的贵族成员 Verb (~+adv/prep) to look closely or carefully at sth ,especially when you can not see it clearly.仔细端详 Spectacle 1.spectacles 相当于glasses 2. a performance or a event that is very impressive and exciting to look at 精彩的表演，壮 观的场面 3. a sight or a view that is very impressive to look at 壮观的景象 4.an unusual or surprising sight or situation that attract a lot of attention. 奇特的景象出 人意料之外的情况 词语扩展 Make a spectacle of yourself to draw attention of yourself by behaving or dressing in a ridiculous way in public 出洋相出丑
1 B a s i c C o n c e p t s 基本概念 1.1 the definition of a word （ alone in a sentence. A word is a minimal free form of a language that has a given sound and meaning and syntactic function.） 1.2 sound and meaning ：symbolic connection is almost always arbitrary and conventional . A dog is called a dog not because the sound and the three letters that make up the word just automatically suggest the animal in question. 1.3 sound and form ： 1.4 vocabulary 1.5 classification of words 词汇分类 basic word stock 基本词汇 nonbasic vocabulary 非基本词汇 by use frequency 按使用频率分： basic word stock and nonbasic vocabulary 基本词汇和非基本词汇 by notion 按概念分： content words and functional words 实义词和功能词 by origin 按起源分： native words and borrowed words 本地词和外来词 all national character 全民性 stability 稳定性 productivity 多产性 polysemy 一词多义 collocability 搭配性 terminology 术语 jargon 行话 slang 俚语 argon 黑话 dialectal words 方言词 archaism 古语词 neologism 新词 neutral in style 文体上中性 frequent in use 使用频繁 native words 本地词 borrowed words 外来词 denizens 同化词 aliens 异形词 translation-loans 译借词 1. No enough letters: alphabet from Latin 2. Pronunciation changed more rapidly 3. Early scribes: change spelling for easier recognition 4. Borrowing: different rules of pronunciation and spelling obvious characteristics 明显的特点 (Functional words do not have notions of their own and their main function is to express the relation between notions, words, etc.)
商务英语阅读课堂笔 记整理版
Business English A Reading course（整理版） 商务英语阅读的主要内容： 商务英语阅读主要包括世界经济形势、经济全球化、国际贸易与投资、金融风险与管理、商业文化、企业管理等。这些阅读材料不但传递最新的世界经济和国际商务信息，开阔学生的视野，还提供最新、最典型的商务语言和词汇，有助于学生熟悉并掌握商务英语文章的典型语言用法、语言风格及语言特点等。1）阿迪达斯 Impossible Is Nothing. 没有什么是不可能 2）香奈儿 Fashion passes, style remains. 流行稍纵即逝,风格永存 3）飞利浦 Let us make things better. 让我们做得更好 4）麦氏咖啡 Good to the last drop. 滴滴香浓,意犹未尽 This Bill of exchange shall be accepted first and then can be honored by the acceptor. (该汇票应先承兑，然后由承兑方进行支付） Words & expressions: Transnational road warriors 从事跨国商务活动的人 Faculty and alumni Performance-review process 绩效考核过程 Make an assessment of sb 对某人作出评价 In a group setting 公共场合 Have a one-on-one session with sb 进行单独会话 Tone down 缓和语气 Career progression 事业发展 Cultural gulf 文化鸿沟
高分作文标志 1、是否长短句交叉； 2、用词是否恰当，准确，形象，尽量使用能够吸引阅卷老师眼球的闪光词； 3、关键词是否换用，切勿老用重复词； 下面给出写好一篇作文的注意事项： 1.适当用被动代替主动，这样能更客观的反映事实, 句子开头不要总是用we / I (比如写结尾时不用we should pay attention to而用Attention should be paid to. )举个经典结 尾It is ,therefore, high time that some applicable approaches were implemented by the service industry like that. Thus， its competitive edge will be sharpened effectively. 2.善于使用插入语，比如说把副词、连接词等，作插入语放在中间，一般放在主语、动词或者助动词后，两边分别加上逗号。 如however / therefore /for example/I believe 做插入语放在中间，一般放在动词， 助动词后，两边分别加上逗号。 比如说：Other individuals, however, take the attitude that … 3. 一定要学会换词，换形象，具体的代替太宽泛的。(考试中一般不要出现good, bad , many, thing, think, people, opinion 等等)比如上面例子中，applicable代替proper, approaches代替ways, implement代替carry out, sharpen one’s competitive edge代替enhance one’s competitiveness(提高某物竞争力) 下面举一篇例子，给各位钻石班会员共勉！ Computer and I By Simmy I never forget the exceedingly thrilling day when my mother bought me a computer as birthday present, which exerted a tremendous fascination on me so that i indulged myself in googling an army of useful information i had expected ,and enjoy a sea of melodious classic music. That night I was sleepless, feeling that the whole world belonged to me. exceedingly 替换 very thrilling 替换 exciting
考研英语词汇复习笔记 翻硕复习的一大重头戏就是词汇，而词汇量是巨大的，必须要有日常的积累和复习，并且掌握科学的记忆方法，才能最有效地积累词予匚量。下面是关于英语词汇的学习笔记，以供大家参考。(1) 1. bereave :使某人丧失(尤指亲属)bereave Sb Of Sb an accident WhiCh bereaved Him Of his Wife 使他丧失妻子的事古攵the bereaved husband 死了妻子的男人 the bereaved丧失亲人的人 bereavement(n):丧亲之痛，丧失亲人 deprive : take Sth away from sb;PreVent Sb from enjoying Or USing Sth剥夺sb/sth的sth;阻止某人 享有或使用Sth deprive sb/sth Of Sth deprive Of OneS CiVil rights剥夺某人的公民权deprivation(n):剥夺;贫困;被剥夺的事物WideSPreaCl deprivation 普遍贫困 MiSSing the HOIiday WaS a great deprivatiOrL错失假日是极大的损失。 deprived(adj):贫困的，穷苦的deprived ChildhOOd 贫苦的童年
2. abdomen : Part Of the body below the CheSt and CliaPhragm,cOntaining the stomach.腹部 abdominal(adj)腹部的an abdominal OPeratiOn 月复咅8手术belly : (口)front Of the HUman body from the WaiSt to the groin;belly 肚子，胃 With an empty belly 空着肚子 in the belly Of a ShiP 在船腹里 belly OUt(动词用法):鼓涨,凸出The Wind bellied OUt the SaiIS 3. c onSeCrate : devote sth/sb to Or reserve sth/sb for a SPeCial (esp religious) PUrPOSe 扌巴sth/sb 献给 sth/sb 做某种(尤其宗教)用途COnSeCrate sth/sb to Sth COnSeCrate OneS Iife to the SerViCe Of GOd,to the relief Of SUffering献身于为神服务(解除世人痛苦)的事业 devote : give OneS time z energy to sth/sb; dedicate 为某人付出，向某人奉献，献身于devote Oneself/sth to sb/sth devoted(adj):热爱的，非常忠实的Z全心全意的a devoted SOn
Business English A Reading course（整理版） 商务英语阅读的主要内容： 商务英语阅读主要包括世界经济形势、经济全球化、国际贸易与投资、金融风险与管理、商业文化、企业管理等。这些阅读材料不但传递最新的世界经济和国际商务信息，开阔学生的视野，还提供最新、最典型的商务语言和词汇，有助于学生熟悉并掌握商务英语文章的典型语言用法、语言风格及语言特点等。 1）阿迪达斯Impossible Is Nothing. 没有什么是不可能 2）香奈儿Fashion passes, style remains. 流行稍纵即逝,风格永存 3）飞利浦Let us make things better. 让我们做得更好 4）麦氏咖啡Good to the last drop. 滴滴香浓,意犹未尽 This Bill of exchange shall be accepted first and then can be honored by the acceptor. (该汇票应先承兑，然后由承兑方进行支付） Words & expressions: Transnational road warriors 从事跨国商务活动的人 Faculty and alumni Performance-review process 绩效考核过程 Make an assessment of sb 对某人作出评价 In a group setting 公共场合 Have a one-on-one session with sb 进行单独会话 Tone down 缓和语气 Career progression 事业发展 Cultural gulf 文化鸿沟 In the arena of international commerce 在国际商务的平台上 Common ground 共同点 At the institutional level 制度层面 Fall short 结果，后果 Ongoing cross-pollination 不断学习他国先进事物 Trait 特征 Be customer-centric 以客户为本 Implement 实施 Commonality 共性 The integration of the global economy 全球经济一体化 See local context ad integral 本土文化语境知识 一些跨国公司英文名称： Procter & Gamble Company 宝洁公司 Johnson & Johnson Ltd. 强生公司 Carrefour China Inc. 家乐福 Bayerische Motor en Werhe AG宝马公司
笔记整理: Unit1 1.频度副词: always, usually, often, sometimes, hardly ever, never. (对他们提问用how often). 并且他们是一般现在时的标志 2.go skateboarding 去玩滑板 3.do/take exercise 做运动 4.morning/eye exercises早操/眼保健操 5.surf the Internet 上网冲浪 6.once a week/twice a month/ three or four times a day(对其提问也用how often) 7.How often do you go shopping? How often does your mother clean the house? How often do they play sports? (注意助动词的运用) 8.activity survey 活动调查 9.most 大多数most students/ most of the classmates 10.at Green High School 在格林高中 11.Here is/are… 12.the result（c.n）of…。。。的结果the results of the final exam(期末考试的结果) 13.as for 至于，关于As for homework 14.the results for ―watch TV‖ 15.junk food 垃圾食品（u.n） 16.vegetables(c.n) and fruit(u.n) 17.want sb. to do sth. 18.be good/bad for 对…有好/坏外be good to sb 对…好be good with sb 和某人相处得 好be good at=do well in 擅长 19.healthy (adj) health(n) 固定搭配有：a healthy lifestyle, be in good health=keey/stay healthy, healthy food, it’s good for your health, 20.how many hours=how long, how many times=how often 21.eatting habits(注意不能说a eating habits) 22.try to do 尽力做某事try one’s best to do尽某人最大的努力做某事 https://www.doczj.com/doc/e55839149.html,e home from school 从学校回家 24.look after=take care of 照顾 25.help sb (to) do 26.get good grades 取得好成绩（注意不能说a good grades） 27.the same as/be different from 28.keep in good health=keep healthy保持健康 29.less meat更少的肉 Unit2 1.What’s the matter? What’s the trouble? What’s wrong? What’s up? 询问某人怎么了（除了 What’s up外，都可以在后面加上with sb） 2.have a cold/have a fever/have a headache/have a toothache/have a sore throat/have a sore back/have a stomachache/have a sore leg 3.lie down 躺下(lie作动词讲有撒谎的意思，常用短语：lie to sb 对某人撒谎tell a lie 撒了一个谎) 4.have a (good) rest （好好）休息
英语词汇学笔记之“名词解释篇” 2010.1.11济南1.Word --- A word is a minimal free form of a language that has a given sound and meaning and syntactic funtion. 2. Morpheme --- A morpheme is the minimal significant element in the composition of words. 3. Free morphemes or Content morphemes (Free root)--- They are morphemes that may constitute words by themselves : cat, walk. 4. Bound Morphemes or Grammatical morphemes--- They are morphemes that must appear with at least one other morpheme, either bound or free : Catts, walk+ing. 5. Bound root --- A bound root is that part of the word that carries the fundamental meaning just like a free root. Unlike a free root, it is a bound form and has to combine with other morphemes to make words. Take -dict- for example: it conveys the meaning of "say or speak" as a Latin root, but not as a word. With the prefix pre-(=before) we obtain the verb predict meaning "tell beforehand". 6. Affixes --- Affixes are forms that are attached to words or word elements to modify meaning or funtion. 7. Inflectional morphemes or Inflectional affixes --- Affixes attaches to the end of words to indicate grammatical relationships are inflectional ,thus known as inflectional morphemes. There is the regular plural suffix -s(-es) which is added to nouns such as machines, desks. 8. Derivational morphemes or Derivational affixes--- Derivational affixes are affixes added to other morphemes to create new words. 9. Prefixes --- Prefixes are affixes that come before the word, such as, pre+war. 10. Suffixes --- suffixes are affixes that come after the word, for instance, blood+y. Derivational morphemes/ derivational affixes --- A process of forming new words by the addition of a word element. Such as prefix, suffix, combing form to an already existing word. Prefixation ---- is the formation of new words by adding prefix or combing form to the base. (It modify the lexical meaning of the base) Suffixation--- is the formation of a new word by adding a suffix or combing form to the base and usually changing the word-class of the base. Such as boy. Boyish (noun- adjective) 11. Roo t --- A root is the basic form of a word which cannot be further analysed without total loss of identity. 12.Opaque Words--Words that are formed by one content morpheme only and cannot be analysed into parts are called opaque words, such as axe, glove. 13. Transparent Words--Words that consist of more than one morphemes and can be segmented into parts are called transparent words: workable(work+able), door-man(door+man).
语言学考研笔记整理 一、语言和语言学 1．语言的本质 （1）自然属性：语言从本质上来说是一套符号系统。 （2）社会属性：是人类最重要的交际工具。 （3）心理属性：是人类进行思维的工具。 语言的自然属性从本质上来说是一套符号系统。 2．什么是符号？语言符号和其它符号的不同特点。 符号：用甲事物指代乙事物，甲即乙的符号。 语言符号的特点：①有声的；②成系统的；③分层次的装置，语音→音素→音节→语素→词；④音义结合是任意的，是约定俗成的（不可论证，无理据）；⑤线条性：语言符号在输出时是一个接一个的，不能全盘端出。 语言符号与客观事物的关系。 3．语言最基本的社会功能：交际功能。 文字：是在语言的基础上产生的，是记录语言的书写符号。 符号：是形式和内容（意义）的统一体。 （1）语言符号的形式：声音（语音）是语言的物质外壳，听觉可感知。 （2）语言符号的内容：意义（语义）是人们对现实现象的概括反映。 （99年填空） 4．语言符号的特点：①任意性和强制性；②线条性；③系统性。 人的语言和动物语言有何不同？ 简要说明语言符号的任意性和强制性。 答：①任意性：语言符号的音与义之间没有必然的、本质的联系，它们的结合是由社会“约定俗成”的。表现：某种具体语言的音义结合关系；形成人类语言多样性的一个重要原因。②强制性：符号的任意性知识是就创制符号时的情形说的。符号一旦进入交际，也就是某一语音形式与某一意义结合起来，表示某一特定的现实现象以后，它对使用它的社会成员来说就具有了强制性。任何人不能借口任意性而随意改变音义之间的结合关系。符号的音义结合是社会约定俗成的，它们之间的关系改变也要由社会来决定。
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UNIT 1 A reward vt. 报答，酬谢，奖励n. 1.报答，奖赏 2.报酬，酬金 frustrate vt. 1.使沮丧，使灰心2.使挫败，使受挫折junior n. 1.年少者 2.地位较低者，晚辈 positive a. 1.积极的，肯定的 2.确实的，明确的 senior n. 较年长者 former a. 在前的，以前的，旧时的n. 前者 unlike prep. 不像；和... ...不同 ▲intimidate vt. 恐吓，威胁 opportunity n. 机会，时机 online a. & ad. 连线的, 联网的; 连线地, 联网地 communication n. 交流，交际；通信 medium n. 媒质，媒介物，传导体a. 中等的，适中的 phone n. 电话，电话机 modem n. 调制解调器 access n. 1.接近，进入2.通道，入口 technology n. 工艺，技术 participate vi. 参与，参加 virtual a. 1.虚构的，虚拟的2.实质上的，事实上的，实际上的 commitment n. 1.信奉，献身2.承诺，许诺，保证discipline n. 1.纪律; 控制 2.惩罚，处分3.学科 minimum a. 最低的，最小的n. 最低限度，最少量assignment n. 1.（分派的）任务，（指定的）作业 2.分配，指派 notebook n. 笔记簿 embarrass vt. 使窘迫，使尴尬，使不好意思 screen n. 1. 屏幕，银幕2. 屏风，帘，纱窗 continual a. 1.不间断的，不停的2.多次重复的，频频的 continually ad. 1. 不间断地，不停地 2. 多次重复地，频频地 finally ad. 最后，终于 ▲reap vt. 1.获得，得到2.收割，收获 benefit n. 益处，好处vt. 有益于 insight n. 洞察力，洞悉，深刻的见解 culture n. 文化，文明 communicate vi. 交流，交际vt. 传达，传播 favorite (英favourite) a. 特别受宠的n. 特别喜爱的人（或物） activity n. 活动，行动 gap n. 缺口，裂口Phrases and Expressions be well worth + sth./ doing sth. 值得... ...的 not only ...but also ... 不仅... ...而且... ... far from 一点都不 a couple of 两三个 get access to 可以使用；获得 keep up with 跟上，不落后 feel like sth./doing sth. 想做，想要 give up 停止，放弃 reap the benefits of 获得益处，得到好处 come across 偶然遇上 trade for 用... ... 换 participate in 参加 now that 既然, 由于 reach out to 接触, 联系 UNIT 1 B community n. 社区，社会, 团体，界 expand v. 1.（使）扩大，（使）扩张，(使)扩展2.膨胀 aware a. 意识到的，知道的 unique a. 1.惟一的，独特的，独一无二的2.极不寻常的，极好的 following a. 接着的，下述的n. 一批追随者 ideal a. 1.完满的；理想的 2.想像的，空想的 visual a. 视觉的，看得见的 barrier n. 1.栅栏，关卡，检票口2.障碍，隔阂3.屏障 addition n. 1.加，加法2.增加的人（或物） reflect v. 1.深思，考虑，反省 2.反映, 体现 3.反射，显示 environment n. 环境，周围状况，自然环境 critical a. 1.决定性的，关键性的，危急的2.批评的，批判的 ability n. 能力，本领, 才能，才智 perspective n. 视角，观点，想法 peer n. 同龄人，同等地位的人 instruct vt. 1.指示，命令；通知2.教育，指导 instructor n. 教师；指导者 arise vi. 1.产生；出现；发生 2.（由... ...）引起，（由... ...）产生，起源于3.起身，起床 absolute a. 十足的，地道的 新视野英语第一册单词表
Chapter 1 Basic Concepts of Words and Vocabulary 重点知识锦集： 1. According to semanticists（意义学家）, a word is a unit of meaning. 2. This symbolic connection is almost always arbitrary, and there is …no logical relationships between the sound which stands for a thing or an idea and the actual thing and idea itself?. 3. Words may fall into the basic word stock and nonbasic vocabulary by use frequency. 4. Words may fall into content words and functional words by notion. 5. Words may fall into native words and borrowed words by origin. 6. The basic word stock is the foundation of the vocabulary accumulated over centuries and forms the common core of the language. 7. ‘all national character’（全民性）is the most important of all features that may differentiate words of common use from all others. 8. Content words denote clear notions and thus are known as notional words. They include nouns, verbs, adjectives, adverbs and numerals. 9. Functional words do not have notions of their own. Therefore, they are also called empty words. 9. The English language is noted for the remarkable complexity and heterogeneity of its vocabulary because of its extensive borrowings. 10. According to the degree of assimilation and manner of borrowing, we can bring the loan-words under four classes: Denizens, Aliens, Translation-loans, Semantic-loans. 11. The differences between sound and form are due to innovations made by linguists. 12. Of all the five characteristics listed for the basic word stock, the most important is all national character.（全民性） 13. Content words are changing all the time whereas functional words are stable. 14. In Old English there was more agreement between sound and form. 15. A word is a symbol that represents something else in the world. 16. Some words in the basic words stock are said to be stable because they refer to the commonest things in life. 17. In different language, the same concept can be represented by different sounds and the same sound can show different meanings. 18. The internal reason for the difference between sound and form is the fact of more phonemes than letters in English. 19. Native words are neutral in style and frequent in use. 20. The expression of “long time no see”is translation-loan among the four classes of borrowings. 名词解释： 1. word(词): A word is a minimal free form of a Language that has a given sound and meaning and syntactic function. 2. vocabulary（词汇）: The term ‘vocabulary’is used in different senses. Not only can it refer to the total number of the words in a language, but it can stand for all the words used in a particular historical period. We also use it to refer to all the words of a given dialect, a given book, a given disicipline and the words possessed by an individual person. 3. Jargon（专门术语）: It refers to the specialized vocabularies by which members of particular