上海市职业资格鉴定
《企业人力资源管理人员》（助理人力资源管理师）
专业英语试卷3
一、英汉互译（每题2分，共30分）
1. Bonus 奖金
2. Compensable factors 报酬要素
3. Delayering 扁平化
4. Forecasting 预测
5. Gain sharing plans 收益分享计划
6. Job classification system 工作分类法
7. Minimum wage 最低工资
8. Performance feedback 绩效反馈
9. Staffing tables 人员配置表
10. Wage-rate compression 工资压缩
11.培训Training
12.即时奖金Spot bonus
13.工资结构Pay structure
14.劳动力市场Labor market
15. 精简Downsizing
Answer:
1.奖金
2. 报酬要素
3.扁平化
4.预测
5.收益分享计划
6.工作分类法
7.最低工资8.绩效反馈9.人员配置表10.工资压缩11.Training12. Spot bonus 13. Pay structure 14. Labor market 15. Downsizing
二、选词填空（每题2分，共20分）
1. For managers, the challenge of fostering intellectual or human capital lies in the fact that such Workers must be managed differently than were those of previous generations.
对于管理者，培养智力或人力资本的挑战在于，这样的员工必须有不同的管理方式，而不是以前的几代人。
2. In summary, is Human Resource management an integral part of every manager’s job.
总之，是人力资源管理的一个组成部分，每一个经理的工作。
3. In the area of recruiting and hiring, it’s the line manager’s responsibility to specify the qualifications employees need to fill specific positions.
在招聘和招聘方面，这是直线经理的责任，指定员工需要填写具体职位。
4. HR manager also administers the various benefit programs (health and accident insurance, retirement, vacation, and so on).
人力资源经理还负责管理的各种福利计划（健康和意外保险、退休、休假等）
5. Performance evaluations are used as the basis for reward allocations.
绩效评估被用作奖励分配的基础。
6. Staff managers are authorized to assist and advise line managers in accomplishing these basic goals .
管理人员被授权协助和建议线路管理者完成这些基本目标
7. Determining the nature of each employee’s job is job analysis .
确定每个员工的工作性质是工作分析
8. Laborers shall fulfill their tasks of labor, improve their professional skills, follow rules on labor safety and sanitation, and observe labor discipline and professional ethics .
劳动者应当完成劳动任务，提高劳动技能，遵守劳动安全卫生规程，遵守劳动纪律和职业道德
9. Labor contracts are agreements reached between laborers and the employer to establish labor relationships and specify the rights, interests and obligations of each party.
10. In a public employment agency , which served workers seeking employment and employers seeking workers, employment interviewers were appraised by the number of interviews they conducted.
在一个公共就业机构中，为寻求就业的工人和雇主提供了服务，雇主对他们进行了采访，并对他们进行了采访。
Answer:
1.F
2.C
3.J
4.E
5.A
6.H
7.B
8.D
9.I 10.G
三、单项选择（每题2分，共20分）
1. The tendency for an evaluator to let the assessment of an individual on one trait influence his or her evaluation of that person on other traits is known as halo effect or error .
A.similarity error
B. halo effect or error
C.leniency error
D. single criterion
A相似误差B晕效应或误差
C宽大误差D单准则
一个计算器让一个人评价一特质影响他或她对其他性状的人评价称为晕轮效应或错误倾向
2. The performance evaluation approach which compares each employee with every other employee and rates each as either the superior or the weaker member of the pair is known as the paired comparison.
A. the paired comparison
B. the individual ranking
C. the group order ranking
D.critical incidents
A配对比较B个人排名C组顺序排序D关键事件
绩效评价方法，将每一位员工和每一位员工进行比较，并将其作为一个高级或较弱的成员，被称为配对比较。
3. Determining whether or not task performance is acceptable and studying the characteristics of individuals and groups that will be placed in the training environment are known as person analysis .
A. person analysis
B. demographic analysis
C. individual analysis
D. group and individual analysis
A人分析B人口统计分析
C 个体分析D组与个体分析
确定任务性能是否可以接受，并研究将被放置在训练环境中的个人和团体的特性，被称为人分析
4. The lines of advancement for an individual within an organization are known as .
A. career paths
B. job progressions
C. career lines
D. job paths
5. Freedom from criterion deficiency of performance appraisals refers to the extent to which .
A. standards relate to the overall objectives of the organization
B. standards capture the entire range of an emp loyee’s responsibilities
C. individuals tend to maintain a certain level of performance over time
D. factors outside the employee’s control can influence performance
6. The Hay profile method uses which three factors for evaluating jobs? .
A. knowledge, skill, and responsibility
B. mental ability, skill, and responsibility
C. knowledge, mental ability, and responsibility
D. knowledge, mental ability, and accountability
7. Which of the following is not an important component of a meaningful gainsharing plan? .
A. establishing fair and precise measurement standards
B. ensuring that bonus payout formulas are easy to calculate
C. ensuring that bonus payouts are large enough to encourage future employee effort
D. depending on top management to develop the gainsharing program
8. Giving employees more control over decisions about who their co-workers will be is known as .
A. empowered selection
B. collaboration
C. team selection
D. group development
9. Which of the following is a technique used to elicit employee views in order to make decisions and initiate change? .
A. suggestion system
B. downward communication
C. attitude survey
D. empowerment
10. Assessing the degree to which what employees learned during the training program is translated into enhanced employee performance is known as .
A. results evaluation
B. reaction evaluation
C. behavior evaluation
D. learning evaluation
Answer:
1.B
2.A
3.A
4.A
5.B
6.D
7.D
8.C
9.C 10.C
四、阅读理解（每题3分，共30分）
（一）
A training or a learning specification is a product of job analysis. It breaks down the broad duties contained in the job description into the detailed tasks that must be carried out. It then sets out the characteristics or attributes that the individual should have in order to perform these tasks successfully. These characteristics are:
●knowledge– what the individual needs to know. It may be professional,
technical or commercial knowledge. Or it may be about the commercial,
economic, or market environment; the machines to be operated; the
materials or equipment to be used or the procedures to be followed; or
the customers, clients, colleagues and subordinates he or she is in
contact with and the factors that affect their behavior. Or it may refer to
the problems that occur and how they should be dealt with.
●skills –what the individual needs to be able to do if results are to be
achieved and knowledge is to be used effectively. Skills are built
progressively by repeated training or other experience. They may be
manual, intellectual or mental, perceptual or social.
●Competences –the behaviors’ competences needed to achieve the
levels of performance required.
●attitudes – the disposition to behave or to perform in a way that is in
accordance with the requirements of the work.
●performance standards – what the fully competent individual has to be
able to achieve.
1. A training or a learning specification is a product of .
A. job structure
B. job evaluation
C. job design
D. job analysis
2. According to this passage, which of the following isn’t the characteristic or attribute that the individual should have in order to perform the task successfully? .
A. knowledge
B. mental ability
C. competences
D. attitudes
3. According to this passage, the knowledge that the individual should have in order to perform the task successfully may include the following except .
A. professional, technical or commercial knowledge
B. knowledge about the commercial, economic, or market environment
C. knowledge about the job description
D. the problems that occur and how they should be dealt with
4. From this passage, we can infer that .
A. In order to perform tasks successfully, individuals need know more than their professional knowledge.
B. In order to perform tasks successfully, skills that the individual should have are built only by repeated training.
C. In order to perform tasks successfully, the disposition to behave or to perform in a way need n’t be in accordance with the requirements of the work.
D. In order to perform tasks successfully, performance standards should be based on what the average individual has to be able to achieve.
5. The best title of this passage is .
A. job analysis
B. training or learning specification
C. job description
D. performance standards
Answer:
1.D
2.B
3.C
4.A
5.B
（二）
Supply forecasting measures the number of people likely to be available from within and outside the organization, having allowed for attrition, absenteeism, internal movements and promotions, and changes in hours and other conditions of work. The forecast will be based on:
?An analysis of existing human resources in terms of numbers in each
occupation, skills and potentials;
?Forecast losses to existing resources through attrition (the analysis of
labor wastage is an important aspect of human resource planning,
because it provides the basis for plans to improve retention rates);
?Forecast changes to existing resources through internal promotions;
?The effect of changing conditions of work and absenteeism;
?Sources of supply from within the organization;
?Sources of supply from outside the organization in the national and
local labor markets.
Mathematical modeling techniques aided by computers can help in the preparation of supply forecasts in situations where comprehensive and reliable data on stocks and flows be provided. As this is rarely the case, they are seldom used.
The demand and supply forecasts can then be analyzed to determine whether there are any deficits or surplus. This provides the basis for recruitment, retention and, if unavoidable, downsizing plans. Computerized planning models can be used for this purpose. It is, however, not essential to rely on a software planning package. The basic forecasting calculations can be carried out with a spreadsheet which, for each occupation where plans need to be made, sets out and calculates the number required as in the following example:
1. Number currently employed 70
2. Annual wastage rate based on past records 10%
3. Expected losses during the year 7
4. Balance at end-year 63
5. Number required at end-year 75
6. Number to be obtained during year (=5-4) 8
1. The word -“a ttrition” in the first paragraph means .
A. retention rates
B. supply from within the organization
C. supply from outside the organization
D. labor wastage and retirements
2. According to the passage, forcasting the future supply of people should be based on the following except .
A. forecast losses to existing resources through attrition
B. forecast changes to existing resources through external movements
C. the effect of changing conditions of work
D. sources of supply from external labor markets
3. The author of this passage might disagree that .
A. The demand and supply forecasts can be analyzed to determine whether there are any deficits or surplus.
B. The demand and supply forecasts can provide the basis for recruitment, retention.
C. The demand and supply forecasts can’t provide the basis for downsizing.
D. A spreadsheet can be used for demand and supply forecasting.
4. In a company, if people currently employed are 300, annual wastage rate is 20%, and number required at end-year is 350, then the company should recruit .
A.100
B.110
C.120
D.130
5. This passage may be extracted from the paper about .
A. human resource planning
B. training and development
C. recruitment and replacement
D. international human resource management
Answer:
1.D
2.B
3.C
4.B
5.A
上海市职业资格鉴定 《企业人力资源管理人员》（助理人力资源管理师） 专业英语试卷3 一、英汉互译（每题2分，共30分） 1. Bonus 奖金 2. Compensable factors 报酬要素 3. Delayering 扁平化 4. Forecasting 预测 5. Gain sharing plans 收益分享计划 6. Job classification system 工作分类法 7. Minimum wage 最低工资 8. Performance feedback 绩效反馈 9. Staffing tables 人员配置表 10. Wage-rate compression 工资压缩 11.培训Training 12.即时奖金Spot bonus 13.工资结构Pay structure 14.劳动力市场Labor market 15. 精简Downsizing Answer: 1.奖金 2. 报酬要素 3.扁平化 4.预测 5.收益分享计划 6.工作分类法
7.最低工资8.绩效反馈9.人员配置表10.工资压缩11.Training12. Spot bonus 13. Pay structure 14. Labor market 15. Downsizing 二、选词填空（每题2分，共20分） fostering intellectual or human lies in the fact that such Workers must be managed differently than were those of previous generations. 对于管理者，培养智力或人力资本的挑战在于，这样的员工必须有不同的管理方式，而不是以前的几代人。 2. In summary, is Human Resource management an integral part of every manager’s job. 总之，是人力资源管理的一个组成部分，每一个经理的工作。 3. In the area of recruiting and hiring, it’s the line manager’s responsibility to specify the qualifications employees need to fill specific positions. 在招聘和招聘方面，这是直线经理的责任，指定员工需要填写具体职位。 4. HR manager also administers the various benefit programs (health and accident insurance, retirement, vacation, and so on). 人力资源经理还负责管理的各种福利计划（健康和意外保险、退休、休假等） 5. Performance evaluations are used as the basis for reward allocations. 绩效评估被用作奖励分配的基础。
第一章人力资源规划 企业人力资源规划从内容上看，区分为： 1战略规划2组织规划3制度规划4人员规划 5费用规划（预算、核算、审核、结算、控制） 工作岗位分析是对各类工作岗位的： 1性质任务2职责权限3岗位关系4劳动条件和环境5员工承担本岗位任务应具备的资格条件 工作岗位分析的内容：P2 工作岗位分析的作用： 1为招聘、选拔、任用合格的员工奠定了基础 2为员工的考评、晋升提供了依据3是企业单位改进工作设计、优化劳动环境的必要条件4是制定有效的人力资源管理规划，进行各类人才供给和需求预测的重要前提5是工作岗位评价的基础，而工作岗位评价又是建立，健全企业单位薪酬制度的重要步骤工作岗位分析信息主要来源于： 1书面资料2任职者的报告3同事的报告4直接观察岗位规范的内容包括： 1岗位劳动规则（时间、岗位、组织、协作、行为）2定员定额标准3岗位培训规范4岗位员工规范 岗位规范的结构模式：1管理岗位知识能力规范（职责要求、知识要求、能力要求、经历要求）2管理岗位培训规范（指导性培训计划、参考性培训大纲、推荐教材）3生产岗位技术业务能力规范（应知、应会、工作实例）4生产岗位操作规范（岗位的职责和主要任务、岗位各项任务的数量和质量要求以及完成期限、完成各项任务的程序和操作方法、与相关岗位的协调和配合程度） 工作说明书的分类：岗位、部门、公司 工作说明书的内容主要包括： 1基本资料（岗位名称，岗位等级，岗位编码，定员标准，直接上下级和分析日期）2岗位职责3监督与岗位关系4工作内容与要求5工作权限6劳动条件和环境7工作时间8资历9身体条件10心理品质要求11专业知识和技能要求12绩效考评 工作岗位分析的程序： （一）准备阶段1工作岗位的总目标、总任务，对企业各类岗位的现状进行初步了解，掌握各种基本数据和资料2设计岗位调查方案3为了搞好工作岗位分析，还应做好员工的思想工作4根据工作岗位分析的任务、程序，分解成若干工作单元和环节，一遍逐项完成5组织有关人员，学习并掌握调查的内容，熟悉具体的实施步骤和调查方法。 （二）调查阶段（三）总结分析阶段工作岗位设计的基本原则： 1确任务目标的原则2合理分工协作的原则 3责权利相对应的原则4“因事设岗”原则 改进岗位设计的基本内容： 1岗位工作扩大化和丰富化2岗位工作的满负荷 3岗位的工时制度4劳动环境的优化 工作岗位扩大化包括： 横向—将分工很细的作业操作合并后由几个人共同完成几道工序；单调工作中个增加一些变动元素；采用包干责任制；减低流水线传动速度，延长加工周期纵向—将经营管理者的部分只能转由生产者承担 为了使岗位丰富化，应该考虑的因素有： 1任务多样化2明确任务的意思3任务的整体性 4赋予必要的自主权5注意信息的沟通与反馈 工作岗位设计的基本方法中的程序分析包括： 1作业程序图2流程图3线图4人—机程序图5多作业程序图6操作人程序图 编制包括： 1机构编制2人员编制（行政编制，企业编制、军事编制） 劳动定员和劳动定额的区别： 1单位不同2应用范围不同 企业定员的原则： 1定员必须以企业生产经营目标为依据2定员必须以精简、高效、节约为目标3各类人员的比例关系要协调4要做到人尽其才，人事相宜5要创造一个贯彻执行定员标准的良好环境6定员标准应适时修改 企业定员管理的作用： 1合理的劳动定员是企业用人的科学标准2是企业人力资源计划的基础3是企业内部各类员工调配的主要依据4有利于促进员工队伍的素质 核定用人数量的基本方法 1按劳动效率定员2按设备定员3按岗位定员4按比例定员5按组织机构、职责范围和业务分工 按照定员标准的综合程度，企业定员标准可分为：1单项定员标准2综合定员标准 按照定员标准的具体形式，企业定员标准可分为： 1效率定员标准2设备定员标准3岗位定员标准4比例定员标准5职责分工定员标准 企业定员标准的分级： 1国家劳动定员标准2行业劳动定员标准 3地方劳动定员标准4企业劳动定员标准
目录 导论：人力资源环境与策略2第一篇设计：工作分析与人力规划5第二篇招聘：人力资源选拔与预测8第三篇开发：人力资源培训与评价12第四篇报酬：薪资方案与福利计划18第五篇影响：员工健康与劳资关系22
导论：人力资源环境与策略 第一章人力资源策略 1.人力资源政策与哲学 。人力资源管理(human resource management ,HRM) 。人力资源管理目标objectives of HRM 。人力资源管理职责duties of HRM 。人力资源管理任务tasks of HRM 。战略性人力资源管理strategic HRM 。人力资源政策human resource policy 。人力资源哲学human resource philosophy 。精神契约psychological contract 。企业认同感organization commitment 2.组织：行为与文化 。正式组织formal organization 。非正式组织informal organization 。组织文化organization culture
。亚文化subculture 。跨文化cross-national culture 。价值观values 。态度attitudes 。角色行为role behavior 。个人主义—集体主义individualism-collectivism 。不确定性规避uncertainty avoidance 。权力距离power distance 。直线和职能职权line and staff authority 3.激励与组织绩效 。激励motivation 。需要层次理论hierarchy of needs theory 。X理论与Y理论theory X & theory Y 。组织体系Ⅰ与组织体系Ⅳsystem Ⅰ& system Ⅳ 。激励-保健理论motivation-hygiene theory 。ERG理论ERG theory 。麦克莱兰德需要理mc-clelland’s theory of needs 。期望理论expectency theory 。公平理论equity theory 。强化理论reinforcement theory 。波特-劳勒期望机率理论borter-lawler’s theory of expectency 第二章人力资源环境
助理人力资源管理师-三级（上海）HR专业英语10套试卷 专业英语试卷1 一、英汉互译（每题2分，共30分） 1. Apprenticeship 2. Career support 3. Outsourcing 4. Database 5. Employee empowerment 6. Goals 7. Human resource information system (HRIS) 8. Job rotation 9. Learning organization 10. Psychological contract 11. 薪资调查 12. 任务分析 13. 招募 14. 绩效管理 15. 工作丰富化 二、选词填空（每题2分，共20分） 1. ________ refers to the practices and policies you need to carry out the people or personnel aspects of your management job. 2. Labor turnover rates provide a valuable means of ________ the effectiveness of HR policies and practices in organizations. 3. Labor turnover can be costly ________ of recruiting and training replacements should be considered. 4. Business process re-engineering techniques are deployed as instruments for ________. 5. Evaluations also fulfill the purpose of providing ________ to employees on how the organization views their performance.
2008年5月人力资源治理师考试（三级）试题 一、职业道德基础理论与知识部分(第1～16题) (一)单项选择题(第l～8题) 1、关于职业良心的讲法中，正确的是( )。 (A)假如公司老总对职员好，那么职员干好本职工作确实是有职业良心 (B)公司安排做什么。自己就做什么是职业良心的本质 (C)职业良心是从业人员按照科业道德要求尽职尽责地做工作 (D)一辈子不‘跳槽”是职业良心的全然要求 2、我国公民道德建设的差不多原则是（）。 (A)集体主义 (B)爱国主义 (C)个人主义 (D)利己主义 3、关于职业技能，正确的讲法是( )。 (A)职业技能决定着从业人员的职业前途 (B)职业技能的提高，受职业道德素养的阻碍 (C)职业技能要紧是指从业人员的动手能力(D)职业技能的形成与先天素养无关 4、一个人在无人监督的情况下,能够自觉按道德要求行事的修养境地是( )。 (A)诚信 (B)仁义 (C)反思 (D)慎独 5、对待工作岗位,正确的观点是( )。 (A)尽管自己并不喜爱目前的岗位，但不能不用心努力 (B)敬业确实是不能得陇望蜀，不能选择其他岗位 (C)树挪死,人挪活，要通过岗位变化把本职工作做好 D)企业遇到困难或降低薪水时,没有必要再讲爱岗敬业 6、关于诚信,正确的讲法是( )。 (A)忠诚单位领导 (B)任何时候都不讲假话 (C)真实 无欺，遵守约定践行承诺(D)善意的谎言体现了诚信的社会价值 7、关于办事公道，正确的讲法是( )。 (A)坚持办事公道,耍求当事人不讲人情 (B)人们得到了他应该得到的东西,是为公道 (C)一个人做了一件公道的情况就讲明他
是公道的人 (D)公道自古不变,其标准历来是统一的 8、关于节约，正确的讲法是( )。 (A)节约与以人为本的理念不相符合 (B)在物质条件充分的情况下,无须崇尚节约 (C)今天所倡导的节约要紧指物质生产领域,而非个人生活领域 (D)不管职位高低,人人都历行节约 (二)多项选择题(第9～16题) 9.职业道德的特征包括（）。 A）鲜亮的行为性（B）适用范围上的有限性 (C)法律强制性（D）利益相关性 10、社会主义核心价值体系包括( )。 (A)马克思主义指导思想（B）中国特色社会主义共同理想 (C)以爱国主义为核心的民族精神和以改革创新为 (D)社会主义荣辱观 11、职业技能的特点包括( )。 (A)遗传性（B）专业性 (C)层次性（D）综合性 12、坚守岗位约差不多要求是（）。(A)遵守规定 (B)履行职责 (C)临危不惧 (D)相机而动 13、从业人员做到真诚不欺，要( ) 。（A）出工出力（B）不搭“便车” （C）坦诚相待（D）宁欺自己，勿骗他人 14、从业人员做到坚持原则,要( )。 (A)立场坚决不移 (B)注重情感 (C)方法适当灵活 (D)和气为重 15、执行操作规程的具体要求包括（）。（A）牢记操作规程（B）演练操作规程（C）坚持操作规程（D）修改操作规程16、从业人员节约资源，要做到（）。（A）强化节约资源意识（B）明确节约资源责任 （C）创新节约资源方法（D）猎取节约资源酬劳 二、职业道德个人表现部分(第17～25题) 17、超市正在营业,突然停电了,超市内一片黑暗,人们纷纷呼喊着、拥促着向外挤,超市陷入了混乱。这时你会( )。 (A)担心超市会发生踩踏事故 (B)可能超市会丢失专门多东西
1 Absence [??bs?ns] 缺席 2 Acceptability [?k?sept?'b?l?t?] 可接受性 3 Achievement test [??t?ivm?nt] [test] 成就测试 4 Action plan[??k??n][pl?n] 行动计划 5 Adverse impact [??dv?rs][??m?p?kt]负面影响 6 Allowance[??la??ns]津贴，补助 7 Announcement [??na?nsm?nt] 公告 8 Applicant [??pl?k?nt] 求职者 9 Application [??pl??ke??n] 申请10 Appraisal [??prez?l] 评价,评估 11 Appoint[??p??nt] 任命 12 Arbitration [?ɑrb??tre??n]仲裁 13Assessment center [??s?sm?nt] [?s?nt?]评价中心 14 Assessment criteria 评价准则，评估 标准[??sesm?nt] [kra??t??r??] 15 Authority [??θ?r?ti] 权威 16 Audiovisual instruction 视听 教学[??dio?v??u?l] [?n?str?k??n] 17 Audit approach [??d?t] [??pro?t?] 审计法 18 Balanced scorecard 平衡计 分卡[?b?l?nst] [?sk?rkɑrd]
19 Bargaining-impasse [?bɑrg?n??] [??mp?s] 谈判僵局 20 Behavior modeling [b??hevj?] ['m?d?l??]行为模拟 21 Behavior-based program 行为改变计划 22 Benchmarks [?bent??mɑ:ks] 基准 23 Benefit [?b?n?f?t] 福利 24 Bonus [?bo?n?s] 奖金 25 Business planning 企业规划 26 Candidate [?k?nd?d?t]申请求职者，候选人 27 Career anchor[k??r?r] [???k?]职业锚28 Career counseling [k??r?r] ['ka?ns?l??] 职业咨询 29 Career curves [k??r?r]['k?vz] 职业曲线 30 Career development 职业发展 31 career planning 职业生涯规 划 32 Cognitive ability [?kɑgn?t?v] [??b?l?ti] 认知能力 33 Commitment [k??m?tm?nt] 承诺， 义务 34 Communication skill 沟通技 巧 35 Compensable factor [k?m'pens?b?l][?f?kt?]报酬要素 36 Compensation [?kɑmpen?se??n]报酬， 补偿 37 Competency assessment 能力
助理人力资源管理师(三级)完整电子版(出版社母版)教材 第一章人力资源规划 第一节工作岗位分析与设计 第一单元工作岗位分析 【学习目标】 通过学习，掌握工作岗位分析的基本原理，岗位信息的来源，工作说明书的内容，以及工作岗位分析及编写工作说明书的程序和步骤。 【知识要求】 一、人力资源规划的基本概念 （一）人力资源规划的内涵 人力资源规划的内涵有广义和狭义之分，广义的人力资源规划是企业所有人力资源计划的总称，是战略规划与战术计划（即具体的实施计划）的统一；狭义的人力资源规划是指为实施企业的发展战略，完成企业的生产经营目标，根据企业内外环境和条件的变化，运用科学的方法，对企业人力资源的需求和供给进行预测，制定相宜的政策和措施，从而使企业人力资源供给和需求达到平衡，实现人力资源的合理配置，有效激励员工的过程。 从规划的期限上看，人力资源规划可区分为长期规划（五年以上的计划）、中期计划（规划期限在一年至五年的）和短期计划（一年及以内的计划）。（二）人力资源规划的内容 1．战略规划。即人力资源战略规划，是根据企业总体发展战略的目标，对企业人力资源开发和利用的大政方针、政策和策略的规定，是各种人力资源具体计划的核心，是事关全局的关键性规划。 2．组织规划。组织规划是对企业整体框架的设计，主要包括组织信息的采集、处理和应用，组织结构图的绘制，组织调查，诊断和评价，组织设计与调整，以及组织机构的设置等。 3．制度规划。企业人力资源管理制度规划是人力资源总规划目标实现的重要保证，包括人力资源管理制度体系建设的程序、制度化管理等内容。 4．人员规划。人员规划是对企业人员总量、构成、流动的整体规划，包括人力资源现状分析、企业定员、人员需求与供给预测和人员供需平衡等。 5．费用规划。人力资源费用规划是对企业人工成本、人力资源管理费用的整体规划，包括人力资源费用预算、核算、审核、结算，以及人力资源费用控制。（三）人力资源规划与企业其他规划的关系 企业的生存和发展离不开企业规划。企业规划的目的是使企业的各种资源（人、财、物等）彼此协调并实现内部供求平衡。人力资源是企业内最活跃的因素，人力资源规划是企业规划中起决定性作用的规划。 （四）人力资源规划与企业管理活动系统的关系 在企业的人力资源管理活动中，人力资源规划不仅具有先导性和战略性，而且在实施企业总体发展战略规划和目标的过程中，它还能不断调整人力资源管遗的政策和措施，指导人力资源管理活动。因此，人力资源规划又被称为人力资源管理活动的纽带。企业工作岗位分析、劳动定员定额等人力资源管理的基础工作是人力资源规划的重要前提，而人力资源规划又对企业人员的招聘、选拔、培训、考评、调动、升降、薪资、福利和保险等各种人力资源管理活动的目标、步骤与方法，作出了具体而详尽的安排，充分显示了人力资源规划在企业人力
人力资源管理专业词汇(中英文对照) 人力资源管理:(Human Resource Management ,HRM) 人力资源经理:( human resource manager) 高级管理人员:(executive) 职业:(profession) 道德标准:(ethics) 操作工:(operative employees) 专家:(specialist) 人力资源认证协会:(the Human Resource Certification Institute，HRCI) 外部环境:(external environment) 内部环境:(internal environment) 政策:(policy) 企业文化:(corporate culture) 目标/使命:(mission) 股东:(shareholders/stakeholder) 非正式组织:(informal organization) 跨国公司:(multinational corporation，MNC) 管理多样性:(managing diversity) 二、工作:(job) 职位:(posting) 工作分析:(job analysis) 工作说明:(job description) 工作规范:(job specification) 工作分析计划表:(job analysis schedule，JAS) 职位分析问卷调查法:(Management Position Description Questionnaire，MPDQ)行政秘书:(executive secretary) 地区服务经理助理:(assistant district service manager) 三、人力资源计划:(Human Resource Planning，HRP) 战略规划:(strategic planning) 长期趋势:(long term trend) 要求预测:(requirement forecast) 供给预测:(availability forecast) 管理人力储备:(management inventory) 裁减:(downsizing) 人力资源信息系统:(Human Resource Information System，HRIS) 四、招聘:(recruitment) 员工申请表:(employee requisition) 招聘方法:(recruitment methods) 内部提升:(Promotion From Within ,PFW) 工作公告:(job posting) 广告:(advertising) 职业介绍所:(employment agency) 特殊事件:(special events) 实习:(internship)
A.feedback 反馈B. benchmarking 基准 C. rewards 奖励 D. Human resource management HR管理 E. benefit 福利 F. on-the-job 在职G. performance 绩效 H. downsizing 裁员 I.Direct cost 直接成本 J. output 输出 1._ D. Human resource management _ refers to the practices and policies you need to carry out the people or personnel aspects of your management job 人力资源管理指的是对组织的人实施的各种操作和政策。 https://www.doczj.com/doc/635273046.html,bor turnover rates provide a valuable means of B. benchmarking the effectiveness of HR policies and practices and organization. 劳动变更率提供了一个有价值的方法来衡量组织人力资源政策和操作的有效性。 https://www.doczj.com/doc/635273046.html,bor turnover can be costly. __I. Direct cost __ of the recruiting and training replacements should be considered. 劳动变更的成本很昂贵。招聘和培训替代人员的直接成本必须被考虑在内。 4.Business process re-engineering techniques are deployed as instruments for __H. downsizing __ . 业务流程再造技术可以被使用来作为规模精简的工具。 5.Evaluations also fulfill the purpose of providing __A.feedback__to employees on how the organization views their performance. 绩效评估还是实现了这样一个目的：它告知员工组织是如何看待他们绩效的 6.The __J. output __ of the job analysis should be a training or learning specification 工作分析的结果可以使培训或学习规范书。. 7.Coaching is a personal _ F. on-the-job __technique designed to develop individual skills, knowledge, and attitudes. 教练式指导是一种在职的技术，它被用来开发员工的技能、知识、和态度。 8.Extrinsic _ C. rewards __ include direct compensation, indirect compensation, and nonfinancial rewards. 外在报 酬包括直接报酬、间接报酬、非财务性报酬 9.Flexible benefits allow employees to pick and choose from among a menu of _E. benefit_ options. 灵活的福利计划允许员工从一个福利菜单中作选择。 10.China’s economic reformers have used material incentives in order to stimulate __ G. performance __ 中国的经济改革家曾经使用物质激励来刺激绩效。 建议收藏下载本文，以便随时学习！
助理人力资源管理师(三级)完整电子版(母版)教材 第一章人力资源规划 第一节工作岗位分析与设计 第一单元工作岗位分析 【学习目标】 通过学习，掌握工作岗位分析的基本原理，岗位信息的来源，工作说明书的容，以及工作岗位分析及编写工作说明书的程序和步骤。 【知识要求】 一、人力资源规划的基本概念 （一）人力资源规划的涵 人力资源规划的涵有广义和狭义之分，广义的人力资源规划是企业所有人力资源计划的总称，是战略规划与战术计划（即具体的实施计划）的统一；狭义的人力资源规划是指为实施企业的发展战略，完成企业的生产经营目标，根据企业外环境和条件的变化，运用科学的方法，对企业人力资源的需求和供给进行预测，制定相宜的政策和措施，从而使企业人力资源供给和需求达到平衡，实现人力资源的合理配置，有效激励员工的过程。 从规划的期限上看，人力资源规划可区分为长期规划（五年以上的计划）、中期计划（规划期限在一年至五年的）和短期计划（一年及以的计划）。 （二）人力资源规划的容 1．战略规划。即人力资源战略规划，是根据企业总体发展战略的目标，对企业人力资源开发和利用的大政方针、政策和策略的规定，是各种人力资源具体计划的核心，是事关全局的关键性规划。
2．组织规划。组织规划是对企业整体框架的设计，主要包括组织信息的采集、处理和应用，组织结构图的绘制，组织调查，诊断和评价，组织设计与调整，以及组织机构的设置等。 3．制度规划。企业人力资源管理制度规划是人力资源总规划目标实现的重要保证，包括人力资源管理制度体系建设的程序、制度化管理等容。 4．人员规划。人员规划是对企业人员总量、构成、流动的整体规划，包括人力资源现状分析、企业定员、人员需求与供给预测和人员供需平衡等。 5．费用规划。人力资源费用规划是对企业人工成本、人力资源管理费用的整体规划，包括人力资源费用预算、核算、审核、结算，以及人力资源费用控制。（三）人力资源规划与企业其他规划的关系 企业的生存和发展离不开企业规划。企业规划的目的是使企业的各种资源（人、财、物等）彼此协调并实现部供求平衡。人力资源是企业最活跃的因素，人力资源规划是企业规划中起决定性作用的规划。 （四）人力资源规划与企业管理活动系统的关系 在企业的人力资源管理活动中，人力资源规划不仅具有先导性和战略性，而且在实施企业总体发展战略规划和目标的过程中，它还能不断调整人力资源管遗的政策和措施，指导人力资源管理活动。因此，人力资源规划又被称为人力资源管理活动的纽带。企业工作岗位分析、劳动定员定额等人力资源管理的基础工作是人力资源规划的重要前提，而人力资源规划又对企业人员的招聘、选拔、培训、考评、调动、升降、薪资、福利和保险等各种人力资源管理活动的目标、步骤与方法，作出了具体而详尽的安排，充分显示了人力资源规划在企业人力资源管理活动中的重要地位和作用。
精选了一些常用的人力资源英语，希望对大家有所帮助哦16PF 卡特尔16 种人格因素测试 360-degree appraisal 360 度评估 360-degree feedback 360 度反馈 7S 7S 原则/模型 New 7S 新7S 原则/模型 80/20 principle 80/20 法则 AAR-After Action Review 行动后学习机制 Ability Test 能力测试 Ability of Manager 管理者的能力 Absence Management 缺勤管理 Absence rate 缺勤率 Absent without Leave 无故缺勤擅离职守 Absenteeism 缺勤 Accident Insurance 意外伤害保险 Accident Investigation 事故调查 Accident Loss 事故损失 Accident Work Injury 工伤事故 Achievement Need 成就需求 Achievement Test 成就测试 Action Learning 行动（为）学习法 Administer 管理者 Administrative Level 管理层次 Administrative Line 直线式管理 Adverse Impact 负面影响 Advertisement Recruiting 广告招聘 Affective Commitment 情感认同 Affiliation Need 归属需求 Age Composition 年龄结构 Age Discrimination 年龄歧视 Age Retirement 因龄退休 Agreement Content 协议内容 Allowance 津贴 Annual Bonus 年终分红 Annual Leave 年假 Annuity/Pension 退休金 Applicant-Initiated Recruitment 自荐式招聘 Application Blank 申请表 Appraisal Feedback 考评反馈 Appraisal Interview 考评面谈 Appraisal Standardization 考评标准化 Attendance 考勤
1 Absence [??bs?ns]缺席 2 Acceptability [?k?sept?'b?l?t?] 可接受性 3 Achievement test [??t?ivm?nt] [test] 成就测试 4 Action plan[??k??n][pl?n] 行动计划 5 Adverse impact [??dv?rs][??m?p?kt]负面影响 6 Allowance[??la??ns]津贴，补助 7 Announcement [??na?nsm?nt] 公告 8 Applicant [??pl?k?nt]求职者 9 Application [??pl??ke??n] 申请 10 Appraisal [??prez?l] 评价,评估 11 Appoint[??p??nt] 任命 12 Arbitration [?ɑrb??tre??n]仲裁 13 Assessment center [??s?sm?nt] [?s?nt?] 评价中心 14 Assessment criteria 评价准则，评估 标准[??sesm?nt] [kra??t??r??] 15 Authority [??θ?r?ti] 权威 16 Audiovisual instruction 视听 教学[??dio?v??u?l] [?n?str?k??n] 17 Audit approach [??d?t] [??pro?t?] 审计法 18 Balanced scorecard 平衡计 分卡[?b?l?nst] [?sk?rkɑrd] 19 Bargaining-impasse [?bɑrg?n??][??mp?s]
专业英语试卷1 一、英汉互译（每题2分，共30分） 1. Apprenticeship 2. Career support 3. Outsourcing 4. Database 5. Employee empowerment 6. Goals 7. Human resource information system (HRIS) 8. Job rotation 9. Learning organization 10. Psychological contract 11. 薪资调查 12. 任务分析 13. 招募 14. 绩效管理 15. 工作丰富化 二、选词填空（每题2分，共20分） 1. refers to the practices and policies you need to carry out the people or personnel aspects of your management job. 2. Labor turnover rates provide a valuable means of the effectiveness of HR policies and practices in organizations. 3. Labor turnover can be costly. of recruiting and training replacements should be considered. 4. Business process re-engineering techniques are deployed as instruments for . 5. Evaluations also fulfill the purpose of providing to employees on how the organization views their performance. 6. The of the job analysis should be a training or learning specification. 7. Coaching is a personal technique designed to develop individual skills, know ledge, and attitudes. 8.Extrinsic include direct compensation, indirect compensation, and nonfinancial rewards. 9.Flexible benefits allow employees to pick and choose from among a menu of options. 10. China’s economic reformers have u sed material incentives in order to stimulate . 三、单项选择（每题2分，共20分） 1. The process of helping redundant employees to find other work or start new careers is . A.replacement B.outplacement C.release D.downsizing
Because of the progress of technology, human resource managers are better also to service the needs of their colleagues and their employer. As Human Resource Manager, the challenges posed to them in the age of advancing technology are great and each manager must utilize the resources available to them in order to perform their functions effectively. HR personnel must constantly keep up to date with change and therefore must experience on going training to keep abreast with development. A wonderful resource is internet and here at this venue, managers are able to obtain current information on technological changes through web-based training. In today’s society, everything now is computer based. Standard systems have been developed to record and store information. Programs have been designed to analyze inputted information thereby giving the HR professional a wide variety of information. Information is easy to store and easily accesses. Emailing is now a necessity. Instantaneous communication is possible not only with words but with sound and picture. It is easy to interface with employees, colleagues, and business partners and associates. It is apparent that technology will continue to grow at a rapid pace. It is the responsibility of the Human Resource Personnel to be aware of these changes and their implication for their department. Training and computer learning are essential if the HR Manager hopes to continue as a professional and contributing worker. ●According to the passage, who do not the human resource managers service to ______? A.the co-workers B.the customers C.the line manager D.the senior management ●What is not the element of the instantaneous communication? ______ A.Photo B.Music C.Text D.Smell ●According to the passage, the author might most likely disagree that ____. A.Managers can obtain current information on technological changes trough web-based training. B.Programs have been designed to analyze inputted information. C.Email is difficult to interface with employees, colleagues, and business partners and associates. D.Training and computer learning are essential if the HR Manager hopes to continues as a professional and contributing worker.